Thryv Holdings, Inc. · NASDAQ:THRY
Thryv — Q4 2021 Earnings Presentation
16 slides from Thryv's earnings presentation, Mar 10, 2022
Slide 1: Investor Supplement Fourth Quarter and FY 2021
Exhibit 99.2 Investor Supplement Fourth Quarter and FY 2021
Slide 2: Safe Harbor
Safe Harbor This Presentation may include certain forward-looking statements, including, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies
Slide 3: 4th Quarter SaaS Highlights
4th Quarter SaaS Highlights Total SaaS Revenue ARPU Expansion Growing Subscribers Revenue +36% YoY $351 (+20% YoY) 46k (+5% YoY) Efficient Customer Record Retention ThryvPay Acquisition Strategy 1.5% Seasoned Monthly Churn Represents >50% of online payment volume by Q4 +70% clients new to the 94% Se
Slide 4: 4th Quarter and FY 2021 Financial Highlights
4th Quarter and FY 2021 Financial Highlights $ in Thousands Q4-21 Q4-20 YoY FY21 FY20 YoY US SaaS Revenue $47,061 $34,870 35.0% $170,498 $129,824 31.3% Key Highlights: EBITDA (6,693) 2,250 (14,004) 13,035 • US SaaS revenue accelerated EBITDA % (14.2%) 6.5% (8.2%) 10.0% to 35% in Q4 and 31% for FY21
Slide 5: SaaS 4th Quarter and FY 2021 Financial Highlights
SaaS 4th Quarter and FY 2021 Financial Highlights1 50.0 50% 180.0 50% 45.0 45% 45% 160.0 40% 40% 40.0 140.0 36% 35% 35% 35.0 32% 30% 120.0 30% 30.0 25% 25% 100.0 25.0 20% 20% 80.0 20.0 15% 15% 10% 60.0 10% 15.0 8% 5% 5% 10.0 40.0 0% 1% 0% 5.0 20.0 (5%) (5%) 0.0 (10%) 0.0 (10%) Q4-20 Q4-21 FY20 FY21
Slide 6: Marketing Services FY21 Financial Highlights
Marketing Services FY21 Financial Highlights $980 $797 40% 37% FY20 FY21 Revenue EBITDA Margin % • Gradual structural change in market driving predictable declines • 7+ billion references to directories representing over 90% of industry total (3.1b print, 4.3b online) • Current industry has signific
Slide 7: US Marketing Services Predictable Billings Performance
US Marketing Services Predictable Billings Performance Marketing Services Billings (in millions) 500 0% 400 -5% -10% 300 -15% 200 -20% 100 -25% 0 -30% Q1-18 Q2-18 Q3-18 Q4-18 Q1-19 Q2-19 Q3-19 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q2-21 Q3-21 Q4-21 Billings YoY % • Marketing Services billings steady a
Slide 8: SaaS Metrics
SaaS Metrics MAUs (k) # Clients (k) YoY Change 30.4 46 44 28.5 5% -7% Q4-20 Q4-21 Q4-20 Q4-21 # Clients (k) YoY Change % ARPU # Sales from New Acquisition Channels $351 26% $293 14% Q4-20 Q4-21 Q4-20 Q4-21 8
Slide 9: SaaS Retention
SaaS Retention Original Metrics Seasoned Metrics Monthly Churn SMB Behavior is different than Seasoned Monthly Churn enterprise behavior, as such this 2.4% measure of churn and net dollar 2.1% 2.1% retention excludes newer clients as they are in early stages of 1.5% engaging and using software. Deep
Slide 10: Engagement
Engagement MAUs by Frequency (k) Highlights: • SaaS daily and weekly active users increased 12% vs. Q4-20 30.4 28.5 • Team selling approach ensures platform is fit for the needs of the SMB • Deepening engagement over time - ◦ Strategy and coaching sessions beyond onboarding to expand usage of the pl
Slide 11: Recognition for 2021
Recognition for 2021 Leading Research Firms Recognize Thryv's Leadership Position Highlights: • G2: Leader in 14 categories • Capterra Highest-Rated Marketing Software to Help Your Business Succeed in 2022 • CIO Applications Top 10 CX Solution Provider • MyTechMag Top 10 CRM Solution Provider • Appe
Slide 12: 1st Quarter and FY 2022 SaaS Outlook
1st Quarter and FY 2022 SaaS Outlook1 Q1-22 FY 2022 Management Commentary Total SaaS $47.5 to $47.7 $206 to $208 million • Company expects 20% to 22% growth for FY22 Revenue million • Company expects FY22 Total SaaS EBITDA margin in range of -10% to -12%, similar to FY21 $12 to $13 million $21 to $2
Slide 13: FY 2022 Marketing Services Outlook
FY 2022 Marketing Services Outlook FY 2022 Management Commentary • Q1: Range of $238 to $240 million Total Marketing • Q2: Range of $248 to $250 million $870 to $890 million Services1 • Q3: Range of $192 to $200 million • Q4: Range of $192 to $200 million EBITDA $305 to $312 million • Company expect
Slide 14: 2021 Priorities Successful
Engagement Drive Cloud Adoption In SMB Market Effective onboarding and education delivered record Team selling model delivered level engagement and strong growth from mix of new retention in FY21 and legacy sales channels 2021 Priorities Successful Sensis Integration Capital Allocation & SaaS Launch
Slide 15: Appendix
Appendix 15
Slide 16: Appendix: Non-GAAP Financial Reconciliation
Appendix: Non-GAAP Financial Reconciliation $ in Thousands Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Q2-21 Q3-21 Q4-21 FY20 FY21 Net Income (loss) $ 28,102 $ 11,464 $ (145) $ 109,800 $ 36,506 $ 24,359 $ 35,624 $ 5,088 $ 149,221 $ 101,577 Interest expense 19,930 18,012 15,609 14,988 15,672 19,170 16,546 14,986 6