Slide 1: José Manuel Inchausti, First Vice Chairman of MAPFRE
JOSÉ MANUEL INCHAUSTI FIRST VICE CHAIRMAN OF MAPFRE
Slide 2: We are by your side every step of the way
We are by your side every step of the way, accompanying you to move forward with peace of mind, contributing to the development of a more sustainable and supportive society. 2
Slide 3: A Committed Company
A COMMITTED COMPANY We aspire to create value for all stakeholders 1 2 3 4 CUSTOMERS SHAREHOLDERS AND EMPLOYEES PROVIDERS INVESTORS 5 6 7 DISTRIBUTORS ORGANIZATIONS AND AND SOCIETY COLLABORATORS INSTITUTIONS 3
Slide 4: Committed to Diversity
COMMITTED TO DIVERSITY 31,000 250,000 38 81 5 employees intermediaries active countries nationalities generations and collaborators 4
Slide 5: Committed to Full Equality
COMMITTED TO FULL EQUALITY BOARD OF DIRECTORS 46.7% Parity on the Board of Directors 42.5% Ana Isabel Fernández Álvarez Mª Leticia Freitas Costa Rosa María García García Mª Amparo Jiménez Urgal Catalina Miñarro Brugarolas Pilar Perales Viscasillas Elena Sanz Isla Women hold 42.5% of job positions of
Slide 6: Committed to Inclusion
COMMITTED TO INCLUSION Specific 96.6% +1,000 Ageing programs for of workforce on permanent people with Project LGBTI+ a disability groups contracts 6
Slide 7: Broad Range of Opportunities for Those Who Work With Us
BROAD RANGE OF OPPORTUNITIES FOR THOSE WHO WORK WITH US 81,000 125,000 €4.5BN intermediaries providers in annual billing 7
Slide 8: People Who Take Care of People
PEOPLE WHO TAKE CARE OF PEOPLE CORPORATE VOLUNTEERING 21.3% 1,997 127,000 of global activities beneficiaries workforce 8
Slide 9: Multichannel Philosophy
30 MILLION CUSTOMERS MULTICHANNEL PHILOSOPHY 4,700 7,500 Own Banking offices partners’ offices Differentiated service: NPS 92.9% ® 9
Slide 10: A Vocation to Innovate: The Age of Artificial Intelligence Is Here
A VOCATION TO INNOVATE THE AGE OF ARTIFICIAL INTELLIGENCE IS HERE +90 6 40 projects GAI projects being studied underway MAPFRE Open Innovation: +2,500 startup projects analyzed, with 50 of them accelerated +3 million MAPFRE clients benefitting from solutions 10
Slide 11: Committed to Sustainability ESG+B
COMMITTED TO ESG+B SUSTAINABILITY Lines of action Compliance with plan 99.4% We’re reducing our global carbon 25% vs 2019 footprint Providers approved 10,800 under ESG criteria 11
Slide 12: Committed to Sustainability
COMMITTED TO SUSTAINABILITY 99.4% complicance with objectives FINANCIAL EDUCTION established of investment 96.6% portfolio qualified in line INSURANCE ACCESSIBILITY with ESG criteria “MAPFRE na Favela” NET-ZERO ASSET OWNER ALLICANCE: Reduction in greenhouse gas emissions of 43% by 2030 12
Slide 13: A Company with a Solid Reputation
10th most valuable brand in Spain 5th in ranking of the Top 100 companies with the best reputation A COMPANY WITH A SOLID REPUTATION Bloomberg Gender Equality Index 13
Slide 14: 1975-2025: 50 years
1975-2025: 50 years 14
Slide 15: Building a More Humane Future
BUILDING A MORE HUMANE FUTURE ACCIDENT PREVENTION ROAD SAFETY HEALTH PROMOTION FINANCIAL AND INSURANCE EDUCATION ART AND CULTURE LATIN AMERICA +6.7 78,000 SOCIAL ACTION TV AND DIGITAL CAMPAIGN 49 million in-person beneficiaries of our people in receipt AGEING OPPORTUNITIES programs and activities of
Slide 16: Annual General Meeting
ANNUAL GENERAL MEETING 24 wt
Slide 17: Thank you
17 Thank you JOSÉ MANUEL INCHAUSTI First VICE CHAIRMAN OF MAPFRE