Slide 1: Discovery Health Medical Scheme
DISCOVERY HEALTH MEDICAL SCHEME Dr Ryan Noach| CEO Discovery Health Dr Ronald Whelan | Head of Discovery COVID -19 Task Team
Slide 2: Key trends shaping the healthcare industry
enabling digital healthcare services leveraging platforms and Big Data KEY TRENDS SHAPING THE HEALTHCARE INDUSTRY IN Drive for improved health outcomes Spotlight on expanding equitable and patient-centric care access to healthcare 2
Slide 3: Second order effects of COVID-19 manifest over multiple years
Second order effects of COVID-19 manifest over multiple years 2020 / 2021 2021 2022 / 2023 / 2024 SURGE EBB & FLOW RECOVERY Surge in infections Ebb and flow in infections Seasonal/Endemic infections Series of significant waves, Localised, smaller outbreaks Long-covid sequalae and management widespre
Slide 4: Discovery Health's response to second order COVID-19 effects
Discovery Health’s response to second order COVID-19 effects Leveraging key COVID-19 Balancing the equilibrium of Supporting an efficient and Differentiated benefits to trends to improve healthcare COVID-19 uncertainty to create differentiated vaccine rollout create more value for delivery greater v
Slide 5: DHMS transforms healthcare delivery across the care continuum
DHMS transforms healthcare delivery for members across the care continuum For Home | For Work For Acute Care For Chronics Available since 1 April Testing underway Coming soon On-demand medical examinations Sophisticated clinical insights Educational material Virtual consultations Tools for healthcar
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Slide 7: 2021 innovation leverages industry trends to deliver better healthcare
2021 innovation leverages industry trends to deliver better healthcare for members Enabling digital healthcare services leveraging platforms Benefit enhancements driving and Big Data improved health outcomes Available since 1 April to all Mental health programme 285 8x Psychologists in mental health
Slide 8: DHMS Contribution Freeze created substantial benefit for members
DHMS Contribution Freeze created substantial benefit for members Financial relief for members Enhanced value for 2021 Improved year-end persistency Saved for members through the Average contribution differential between DHMS Lower withdrawal levels over Contribution Freeze and other schemes in the i
Slide 9: DHMS new growth represents a flight to quality
DHMS new growth represents a flight to quality Higher quality growth on Driven by healthy On effectively DHMS in 2021 demographic profile priced plan options increase in good quality Younger new joiner profile Strong new growth on effectively priced lives joining DHMS plan options Open Industry DHMS
Slide 10: DHMS is well-placed to manage healthcare utilisation uncertainty
DHMS is well-placed to manage the healthcare utilisation uncertainty in 2021 and beyond Strong security and surplus to manage Favourable 2020 DHMS performance utilisation volatility in 2021 DHMS unaudited net Credit unaudited healthcare result 2020 rating solvency Surplus build-up Net healthcare res
Slide 11: Discovery Health's response to second order COVID-19 effects
Discovery Health’s response to second order COVID-19 effects INNOVATING DISCOVERY OFFERING TOWARDS BETTER VACCINATION GREATER HEALTHCARE PROGRAMME VALUE Leveraging key COVID-19 Balancing the equilibrium of Supporting an efficient and Differentiated benefits to trends to improve healthcare COVID-19 u
Slide 12: Ongoing healthcare uncertainty from future COVID-19 outbreaks
Ongoing healthcare uncertainty from future COVID-19 outbreaks Factors influencing COVID-19 future outbreaks Regions showing signs of localised surges Attack rate (17th of May 2021) 60.0 Potential 3rd wave COVID Wave = (1-Immunity) x P(contact) x Risk Index 40.0 Herd immunity Behaviour Resilience ind
Slide 13: Fluctuations in healthcare demand expected over 2021
Fluctuations in healthcare demand expected over 2021 140% Healthcare Utilisation 2021 Components of healthcare inflation 130% COVID-19 healthcare 1 demand from 2nd and 120% subsequent waves 110% 110% 100% 100% 90% 60% 80% 50% 70% 60% +3.0% 40% 60% 30% +3.3% 1 1 20% 20% 10% 0% Dec-20 Mar-21 Jun-21 Se
Slide 14: Fluctuations in healthcare demand expected over 2021
Fluctuations in healthcare demand expected over 2021 140% Healthcare Utilisation 2021 Components of healthcare inflation 130% COVID-19 healthcare Ongoing 1 demand from 2nd and 120% 2 COVID-19 subsequent waves Vaccine funding 110% 110% 100% 100% 90% +2% 60% 80% 50% 70% 60% +3.0% 40% 60% 30% +3.3% 20%
Slide 15: Fluctuations in healthcare demand expected over 2021
Fluctuations in healthcare demand expected over 2021 140% Healthcare Utilisation 2021 Components of healthcare inflation 130% COVID-19 healthcare Ongoing Reduced non Return of latent 1 demand from 2nd and 120% 2 COVID-19 3 COVID-19 demand 4 non-COVID demand subsequent waves Vaccine funding and suppl
Slide 16: Fluctuations in healthcare demand expected over 2021
Fluctuations in healthcare demand expected over 2021 140% Healthcare Utilisation 2021 Components of healthcare inflation 130% COVID-19 healthcare Ongoing Reduced non Return of latent 1 demand from 2nd and 120% 2 COVID-19 3 COVID-19 demand 4 non-COVID demand subsequent waves Vaccine funding and suppl
Slide 17: 2021 Deferred contribution increase
2021 Deferred contribution increase 140% Healthcare Utilisation 2021 130% COVID-19 healthcare Ongoing Reduced non Return of latent 5.9% INCREASE ACROSS 1 demand from 2nd and 120% 2 COVID-19 3 COVID-19 demand 4 non-COVID demand ALL PLANS subsequent waves Vaccine funding and supply and supply 110% 110
Slide 18: Details of the 2021 Deferred contribution increase
Details of the 2021 Deferred contribution increase Contribution update Benefit update Plan choice update FLAT MEDICAL SAVINGS ABOVE THRESHOLD TO MID-YEAR UPGRADES INCREASE ACROSS ACCOUNTS LIMITS, WILL BE ALL DHMS PLANS INCREASE BY CONCESSIONS DEDUCTIBLES, WILL APPLY CO-PAYMENTS AND THRESHOLDS Applic
Slide 19: Managing Healthcare Costs in 2022 and Beyond
Managing Healthcare Costs in 2022 and Beyond DHMS’ weighted contribution increases have consistently been below industry levels 1 Lower Cumulative difference in Contribution Increases: 3 contribution DHMS vs Top 6 (2009-2020): 17.1% correction for 2022 Targeted CPI Range Next 6 largest open Schemes
Slide 20: Managing Healthcare Costs in 2022 and Beyond
Managing Healthcare Costs in 2022 and Beyond DHMS’ weighted contribution increases DHMS contribution freeze increases have consistently been below industry weighted average contribution differential levels in 2021 1 Lower Cumulative difference in Contribution Increases: contribution 3 correction for
Slide 21: Managing Healthcare Costs in 2022 and Beyond
Managing Healthcare Costs in 2022 and Beyond DHMS’ weighted contribution increases DHMS contribution freeze increases Future pricing corrections on DHMS will have consistently been below industry weighted average contribution differential be lower than industry to reflect levels in 2021 anticipated
Slide 22: Impact of the 2021 Contribution Freeze Strategy
Impact of the 2021 Contribution Freeze Strategy Financial relief Enhanced value Improved Smoothed future for members for 2021 year-end retention healthcare inflation worth of contribution saved lowest weighted average increase lower withdrawal levels required to match future for DHMS members felt by
Slide 23: Discovery Health's response to second order COVID-19 effects
Discovery Health’s response to second order COVID-19 effects INNOVATING MANAGING OFFERING TOWARDS BETTER UTILISATION GREATER HEALTHCARE DISCONTINUITY VALUE Leveraging key COVID-19 Balancing the equilibrium of Supporting an efficient and Differentiated benefits to trends to improve healthcare COVID-1
Slide 24: The national vaccine programme: priority groups, capacity and supply
The national vaccine programme | Priority groups, throughput capacity and vaccine supply Population risk segmentation Daily vaccination rate based on minimising a third wave, doses per day People Phase DSY All 305k 305k 305k 311k 311k 311k Sisonke (complete) 1A TBC 0.3 227k Healthcare worker 1B TBC
Slide 25: Discovery vaccination programme overview
Discovery vaccination programme overview Discovery adult population clients Clients under the age of 60 with co-morbidities assuming mix of vaccines and a 80% take-up of Discovery clients vaccinations / day during Phase 3 Clients aged 60+ Clients aged 40-60 Clients aged 18+ vaccinations per month. O
Slide 26: Discovery vaccination sites and partner provider network
Discovery vaccination sites and partner provider network designed to deliver up to 40,000 vaccinations per day at the peak of the rollout Vaccinations per day at full capacity to reach the target number of doses by 31 December 2021 DISCOVERY VACCINATION SITE NETWORK PARTNER PROVIDER NETWORK Mass vac
Slide 27: Network designed so 93% of clients have access within 20km
Network designed so that 93% of clients will have access to a Discovery or provider partner site within 20km Proportion of Discovery Clients who have a site within 20km Total 72% 21% 7% Western Cape 78% 15% 7% Northern Cape 18% 58% 24% 72% of clients will be within 20km of a North West 86% 13% Virgi
Slide 28: Sites scale-up to 25 000 vaccinations across 24 sites per day by July
Sites scale-up to 25 000 vaccinations across 24 sites per day by July Daily vaccinations and Discovery site ramp-up 24 sites 25,000 17 sites 15,500 11 sites 9,500 4 sites 3,500 Week 1 Week 3 Week 5 Week 7 Discovery offices Mass vaccination sites Virgin Actives Provider partners scale-up in parallel
Slide 29: Discovery COVID-19 vaccine information hub
Discovery COVID-19 vaccine information hub Benefits FAQs Myth busters Speak to the experts Vaccine rollout tracker Registration portal PROVIDER PARTNERS LARGE VACCINATION SITES Vaccination certificate Follow-up reminder Service Data and reporting 29
Slide 30: Digital registration and booking portal through Connected Care
Digital registration and booking portal through the Connected Care platform Seamless member experience Works alongside and in support of the Department of Health’s National Electronic Vaccine Distribution System (EVDS) Identification on arrival, tracking and reminders for second doses, and follow-up
Slide 31: Digital vaccine registration portal
Digital vaccine registration portal Register on Connected Care’s COVID-19 Vaccination Navigator 1 2 3 4 Select who Confirm Confirm Receive your is registering personal details medical details reference number ALL SOUTH AFRICANS ALSO REQUIRED TO REGISTER ON THE NATIONAL EVDS SYSTEM TO RECEIVE AN E-VO
Slide 32: Discovery vaccination portal
Discovery vaccination portal Customer communication Vaccine registrations Age 80+ 60 160 100% Age 80+ 11 181 16% 1 581 23 APR Age 70-79 38 434 21% Age 70-79 162 478 100% 26 APR Age 60-69 57 130 18% 184 641 Age 60-69 286 685 100% Age 50-59 30 360 6% 26 APR With Age 40-49 26 251 4% 459 354 100% comorb
Slide 33: Workplace vaccination sites will play a critical role
Workplace vaccination sites will play a critical role in the national vaccine rollout Government has indicated Business needs to mobilise to support the national rollout B4SA has created a specific operationalisation workstream responsible for vaccinations across the private sector and outlined 3 op
Slide 34: Next steps
Next steps , assist those that are not digitally 1 enabled to complete their registration on the EVDS and Discovery Vaccination Portal Promote registration on the Required 2 for members to receive a unique vaccination code Support registration on the . Registration will 3 give clients access to a ta
Slide 35: Discovery Health's response to second order COVID-19 effects
Discovery Health’s response to second order COVID-19 effects INNOVATING MANAGING DISCOVERY TOWARDS BETTER UTILISATION VACCINATION HEALTHCARE DISCONTINUITY PROGRAMME Leveraging key COVID-19 Balancing the equilibrium of Supporting an efficient and Differentiated benefits to trends to improve healthcar
Slide 36: Discovery Health Medical Scheme in 2021
Discovery Health Medical Scheme in 2021 Advanced healthcare Superior healthcare Greater healthcare Enhanced member Access to integrated delivery through DHMS quality through cover and responsive experience through health and wellness innovation proprietary clinical and benefit structures innovation
Slide 37: Discovery Health Medical Scheme
DISCOVERY HEALTH MEDICAL SCHEME Dr Ryan NOACH | CEO Discovery Health Dr Ronald Whelan | Head of Discovery COVID -19 Task Team