Bank Of Queensland Limited · ASX:BOQ
Bank Of Queensland — UBS 11th Annual Australian Financial Services Conference 2012
11 slides from Bank Of Queensland's conference presentation, Jun 21, 2012
Slide 1: UBS 11th Annual Australian Financial Services Conference
UBS 11th Annual Australian Financial Services Conference 21 June 2012 Bank of Queensland Stuart Grimshaw Managing Director and CEO
Slide 2: Key highlights
Key highlights Strengthened balance sheet New management team – highly experienced bankers Unique distribution model with clear competitive advantage Footprint in growth markets of Queensland & Western Australia Focus on profitable customer segments that value relationship banking 2 Bank of Queensla
Slide 3: Balance sheet strength
Balance sheet strength Equity raising places BOQ’s Core Tier 1 capital position at top end of peer range Prudent approach to collective provisioning provides enhanced protection against a further deterioration in the Queensland economy Core Tier 1 vs. peers1 Collective provision vs. peers2 8.6% 8.6%
Slide 4: Asset quality
Asset quality A comprehensive review of BOQ’s Commercial Loan Portfolio was undertaken during March 2012 A detailed assessment was made of the higher risk exposures and segments $2.1bn (approximately 35%) of the Commercial Loan Portfolio was reviewed Specific and collective provision coverage has be
Slide 5: Major bank customers not net promoters
Major bank customers not net promoters National Customer Advocacy Net Promoter Score 38% 36% 14% 10% Peer 5 Major 1 Major 2 Major 3 Major 4 4% Peer 1 Peer 2 Peer 3 Peer 4 (4%) (5%) (9%) (13%) (15%) Source Roy Morgan Consumer Finance Survey 12 months to December 2011. Net Promoter Score is calculated
Slide 6: BOQ's competitive advantage
BOQ’s competitive advantage BOQ Owner-Manager model is unique in that it provides longevity & continuity of relationship, and clear link to small business (the branch manager is a small business owner too) Other banks cannot counter this competitive advantage because their models do not encourage lo
Slide 7: How we will do it
How we will do it Create value from enduring financial relationships with retail, small-medium business and niche commercial customers • 35+ age group in asset/wealth accumulation phase • Typically families with multiple accounts • Urban and Regional centers – particularly in QLD and WA but more bro
Slide 8: Long term opportunities
Long term opportunities Footprint vs. market share gaps offer significant opportunities for long term upside Metric Where we are today Best in class competitor • Banking: 59% • Banking: 58% 1.1 Share of wallet1 • Wealth: 0% • Wealth: 7% • QLD: 6.0% • QLD: 18.2% 2.1 Retail market share2 • WA: 1.2% •
Slide 9: Group Executive structure
Group Executive structure 26 March 2012 (announced) CEO and MD Stuart Grimshaw Group Executive Group Executive Chief Operating Business Banking, Chief Financial Officer Retail & Online Chief Risk Officer Officer Agribusiness Anthony Rose Banking Peter Deans Jon Sutton & Financial Markets Matt Baxby
Slide 10: Outlook
Outlook Credit growth has been subdued. We expect this to continue through to 2H12 The new Management team will be driving the realisation of opportunities in the core geographical markets (extractive industry, downstream small business, logistics, etc) of Queensland and Western Australia; the two m
Slide 11: Bank of Queensland Limited
11 Bank ofBankQueensland of Queensland Limited Limited ABN32 ABN 32009 009 656 656 740 740
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