Suncorp Group Limited · ASX:SUN
Suncorp — Investor Day (May 2014)
26 slides from Suncorp's investor day presentation, May 29, 2014
Slide 1: Suncorp Group Investor Day ASX announcement
ASX announcement 29 May 2014 SUNCORP GROUP INVESTOR DAY For personal use only TECHNOLOGY, CULTURE AND INNOVATION RE-DEFINING BUSINESS Suncorp will today host its annual Investor Day at the Group’s technology headquarters in Sydney. The presentation material is attached and the Investor Day event wil
Slide 2: ASX announcement continued: Business Services and cloud
Suncorp Business Services CEO Jeff Smith said the formation of a leading shared services centre underpinned these programs of work. “These are large change programs founded on a culture of innovation using the principles of Lean and Agile which embed strong project management and ‘way of working’ pr
Slide 3: Suncorp Group Investor Day 2014 Agenda
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Suncorp Group Investor Day 29 May 2014 1 Suncorp Group Investor Day 29 May 2014 Suncorp Group Investor Day 2014 Agenda Start Time Patrick Snowball 8:20 am Jeff Smith 8:40 am Matt Pancino 9:00 am Suncorp Group Innovation Day Pr
Slide 4: Welcome / Introduction
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Welcome Patrick Snowball Chief Executive Officer, Suncorp Group Limited 3 Suncorp Group Investor Day 29 May 2014 Introduction Recap on Tuesday’s update Suncorp Life reset with forward looking assumptions Group growth target of
Slide 5: One Company. Many Brands: phases of transformation
Suncorp Group Investor Day Presentation 29 May 2014 Suncorp: phases of transformation One Company. Many Brands For personal use only Stabilise Integrate Simplify Differentiate 2009 - 2010 2010 - 2012 2012 - 2017 2014 + • “One Company. Many • NOHC structure • People Strategy • Points of Difference Br
Slide 6: Cost, Customer, Capital and Culture priorities
Suncorp Group Investor Day Presentation 29 May 2014 Cost Building Blocks and Simplification will continue to deliver For personal use only • Building Block program Further continue to deliver $235 opportunities million in benefits • Underpins the ‘meet or beat’ 12% underlying ITR commitment Simplifi
Slide 7: Capital and Culture
Suncorp Group Investor Day Presentation 29 May 2014 Capital Risk-based capital modelling progressing For personal use only Group Surplus Diversification • Simplification and NOHC Potential* de-risking have supported capital returns Life • Balance sheet very strong Group Group Bank Total Total • Risk
Slide 8: Shaping Suncorp Business Services
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Shaping Suncorp Business Services Jeff Smith Chief Executive Officer, Suncorp Business Services 11 Suncorp Group Investor Day 29 May 2014 Suncorp Business Services Aspiring to be world-class Partnering/ Technology Finance Proc
Slide 9: Passion and Purpose
Suncorp Group Investor Day Presentation 29 May 2014 Passion and Purpose For personal use only “ Problems are the price of progress. Don’t bring me anything but “ trouble. Good news weakens me. Charles Kettering SBS passion and purpose Enabling our business Technology The way we work Our people • Low
Slide 10: Transforming our organisation
Suncorp Group Investor Day Presentation 29 May 2014 Transforming our organisation Building reusable assets to drive costs down For personal use only • Leveraging and reusing systems • 20% reduced office space • Single Insurance claims and • Platforms for General Insurance, policy systems Bank and Li
Slide 11: Digital and Cloud: customer needs are changing
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Digital and Cloud Matt Pancino, Chief Information Officer, Suncorp Group 17 Suncorp Group Investor Day 29 May 2014 Customer needs are changing Digital technology Desktop Mobile Tablet 14 12 10 Million 8 6 4 2 0 Jan - Apr - Jul
Slide 12: Cloud computing driving innovation
Suncorp Group Investor Day Presentation 29 May 2014 Cloud computing driving innovation Cloud enables us to focus on core offerings For personal use only Security Costs Secure, stable and Lower overhead costs resilient infrastructure and greater cost that enables business visibility continuity Innova
Slide 13: Innovation Day 2014
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Innovation Day 2014 Delivering something special for customers in 24-hours 21 Suncorp Group Investor Day 29 May 2014 Showcases Innovation in our supply chain Innovative working culture Leveraging innovative digital solutions R
Slide 14: Insight sessions: Legacy Simplification Program
Suncorp Group Investor Day Presentation 29 May 2014 Insight sessions For personal use only Legacy Simplification Program Business Intelligence Suncorp Life – Executing the Life strategy Ignite – Banking Platform Project 23 Suncorp Group Investor Day 29 May 2014 Legacy Simplification Program Mark Mil
Slide 15: Legacy Simplification Program project update
Suncorp Group Investor Day Presentation 29 May 2014 Legacy Simplification Program Project update For personal use only 2012: 15 systems 2016: 2 systems PI COGEN 1.5 I - 90 COGEN 3.0 CI AAMI INSURE/ Policy PROTECT SOLAR Centre 2.0 PROTECT QLD CTP PROTECT PACE COGEN 3.2 PROTECT - LIFE 400 NURV BINGLE
Slide 16: Single view of our customers
Suncorp Group Investor Day Presentation 29 May 2014 Single view of our customers Enabling an increased share of wallet For personal use only 2012 Today 2016 • We set out to create a • Visibility across PI and • Visibility across all GI single view of customers Life. PI to Life referrals brands. acro
Slide 17: Key takeaways; Growing with Business Intelligence
Suncorp Group Investor Day Presentation 29 May 2014 Questions? Key Takeaways For personal use only On time, on budget Benefits on track across GI Reuse of technology to leverage our scale Single customer view across PI and Life 29 Suncorp Group Investor Day 29 May 2014 Growing with Business
Slide 18: Driving value: Business Intelligence
Suncorp Group Investor Day Presentation 29 May 2014 Driving value Business Intelligence For personal use only Single customer view Growth One data store by FY15 We will use Analytics and modelling Centre Business of Expertise Intelligence to leverage our nine Differentiation Reuse and reappl
Slide 19: A strategic differentiator
Suncorp Group Investor Day Presentation 29 May 2014 A strategic differentiator Key focus areas For personal use only • Data insights Customer Pricing • Sense and respond capability • Predictive and prescriptive modelling Operational Finance Performance • Innovation and new approaches Fraud 33 Suncor
Slide 20: Suncorp Life: Executing the Life Strategy
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Suncorp Life Executing the Life Strategy Geoff Summerhayes, Chief Executive Officer, Suncorp Life Tony Wessling, EGM Product ＆ Portfolio Management Jordan Hawke, EGM Distribution 35 Suncorp Group Investor Day 29 May 2014 Custo
Slide 21: IFA remediation and ongoing direct growth
Suncorp Group Investor Day Presentation 29 May 2014 IFA remediation Focus on economics and lifting value For personal use only Customer at the forefront Address product economics Ongoing sustainability • Targeted repricing • Further repricing • Flexible product and premium structures • LEAN efficien
Slide 22: Ignite Presentation
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Ignite Presentation John Nesbitt, Chief Executive Officer, Suncorp Bank Steve Kluss, EGM, Banking Operations and Support Matt Pancino, Chief Information Officer, Business Technology 39 Suncorp Group Investor Day 29 May 2014 Ig
Slide 23: Ignite – a customer driven strategy
Suncorp Group Investor Day Presentation 29 May 2014 Ignite – a customer driven strategy For personal use only FinanceChange Efficient Money New IT Banking Omni-channel Risk Phone Payment Customer Digital Mobile Data Online Internet Fast Speed Data Real-time Customer Multi Channel Technology 41 Sunco
Slide 24: Ignite: our journey so far and outcomes
Suncorp Group Investor Day Presentation 29 May 2014 Questions? Ignite outcomes For personal use only Profitable, sustainable growth Enhanced differentiation and ability to compete Achieve cost-to-income ratio target Benefits for customers, shareholders and employees 43 Suncorp Group Investor
Slide 25: Conclusion: Suncorp's waves of growth
Suncorp Group Investor Day Presentation 29 May 2014 For personal use only Conclusion Patrick Snowball Chief Executive Officer, Suncorp Group Limited 45 Suncorp Group Investor Day 29 May 2014 Suncorp’s waves of growth Life Bank Top line growth Vero NZ Commercial Insurance Personal Insurance Plan for
Slide 26: Important disclaimer
Suncorp Group Investor Day Presentation 29 May 2014 Important disclaimer This report contains general information which is current as at 29 May 2014. It is information given in summary For personal use only form and does not purport to be complete. It is not a recommendation or advice in relation to