Suncorp Group Limited · ASX:SUN
Suncorp — Investor Day (October 2025)
47 slides from Suncorp's investor day presentation, Oct 30, 2025
Slide 1: Update on Eastern States weather event & Suncorp 2025 investor day
ASX announcement 30 October 2025 Update on Eastern States weather event & Suncorp 2025 investor day Suncorp (ASX: SUN | ADR: SNMCY) today provides an update on the recent storms that saw destructive winds and hail impact parts of South-east Queensland and Victoria. Suncorp CEO, Steve Johnston and th
Slide 2: For personal use only
managed funds, joint ventures, and investment management fees. Investment income on shareholders’ funds will remain unchanged. Additionally, the General Insurance Net Profit after Tax line will be removed from the P&L statement to streamline the P&L structure. There will be no change to the Cash Ear
Slide 3: Appendix A: Changes to the presentation of Suncorp's P&L statement
Appendix A: Changes to the presentation of Suncorp’s P&L statement SUNCORP FY25 INCOME STATEMENT Current - FY25 Restated - FY25 ($M) ($M) Gross written premium 15,009 Gross written premium 15,009 Insurance revenue 14,597 Insurance revenue 14,597 Reinsurance premium (1,407) Reinsurance premium (1,407
Slide 4: Investor strategy update October 2025
For personal use only | Investor strategy update 30 October 2025 1:00pm (AEDT) SUNCORP GROUP LIMITED ABN 66 145 290 124
Slide 5: Introduction and overview
For personal use only Investor Update October 2025 | 2 Introduction and overview Steve Johnston Chief Executive Officer and Managing Director
Slide 6: Purpose driven, delivering strong outcomes for the long-term
Investor Update October 2025 | 3 Purpose driven, delivering strong outcomes for the long-term For personal use only
Slide 7: FY26-28 priorities
Investor Update October 2025 | 4 FY26-28 priorities For personal use only Purpose 'Building futures and protecting what matters' Strategic imperatives Operational transformation Platform modernisation Portfolios ‘Where we will play’ Motor Home Commercial Personal Injury New Zealand Portfolio Protect
Slide 8: Settings
Investor Update October 2025 | 5 Settings For personal use only Trans-Tasman general insurer with core insurance capabilities and disciplined balance sheet management Principles Capital management framework Our differentiators Manufacturer of risk products and Leading multi-brand manager with claims
Slide 9: Agenda
Investor Update October 2025 | 6 Agenda For personal use only 1:00 – 1:10 Introduction and strategy overview 2:00 – 2:10 Advocacy Steve Johnston Bridget Messer 1:10 – 1:20 Brands, marketing and distribution 2:10 – 2:20 Financials and balance sheet optimisation Lisa Harrison Jeremy Robson 1:20 – 1:30
Slide 10: Brands, marketing and distribution
For personal use only Investor Update October 2025 | 7 Brands, marketing and distribution Lisa Harrison Chief Executive, Consumer Insurance
Slide 11: Recap: Our portfolio of brands is a strategic advantage
Investor Update October 2025 | 8 Recap: Our portfolio of brands is a strategic advantage For personal use only Best in class brands Benefits of a multi-brand strategy Consumer Commercial 1 Strong reach across all insurance shoppers National mass brand State champions Motor challenger Direct Drives g
Slide 12: We have continued to build on our advantage
Investor Update October 2025 | 9 We have continued to build on our advantage For personal use only EFFECTIVE AND OPTIMISED DIGITAL AND AI INVESTMENT DEEPER RELATIONSHIPS MARKETING — Refreshed and launched brand specific — Making it easier to purchase and renew — Growing business with deep relationsh
Slide 13: We see attractive growth opportunities
Investor Update October 2025 | 10 We see attractive growth opportunities For personal use only AAMI WELL POSITIONED FOR SA AND WA GROWTH BINGLE’S GROWTH SUCCESS Anticipated customer churn and AAMI UNIT GROWTH VS PCP - WA and — Expanded nationwide reach supported by marketing 1 brand dislocation due
Slide 14: We will continue to deepen relationships through brand interactions
Investor Update October 2025 | 11 We will continue to deepen relationships through brand interactions For personal use only Telematics motor safety and Home prevention utility Motor enthusiasts experience claims experience AAMI Driver Rewards and Auto Suncorp Haven app Shannons Super Rig, Showroom C
Slide 15: The strategy has delivered strong results
Investor Update October 2025 | 12 The strategy has delivered strong results For personal use only SUSTAINABLE GROWTH DIGITAL BETTER CUSTOMER AND MARGIN LEADERSHIP EXPERIENCES — Motor market share: ~27%1 — Digital interactions +22% 8-year CAGR — Improving episodic NPS — Home market share: ~25%1 — Emb
Slide 16: To recap, four key takeaways
Investor Update October 2025 | 13 To recap, four key takeaways For personal use only Our brand portfolio is a strategic We have continued to strengthen advantage that advantage We will continue to deepen relationships through brand We have delivered strong results interactions
Slide 17: Digital Insurer
For personal use only Investor Update October 2025 | 14 Digital Insurer Lisa Harrison Chief Executive, Consumer Insurance Adam Bennett Chief Information Officer
Slide 18: Digital Insurer – Strategic context
Investor Update October 2025 | 15 Digital Insurer – Strategic context For personal use only Digital Insurer is key to enabling our strategy across all portfolios ― Delivering product changes to market at pace Better Customer ― Creating value for customer through innovation Propositions ― Enhanced di
Slide 19: Digital Insurer – Technology approach
Investor Update October 2025 | 16 Digital Insurer – Technology approach For personal use only Transforming how we build and deliver products to our customers Target-state technology ecosystem Key benefits of approach Customer Digital / Customer — Leverage globally leading solutions and partners chan
Slide 20: Digital Insurer – Progress to date and benefits
Investor Update October 2025 | 17 Digital Insurer – Progress to date and benefits For personal use only First release for AA Insurance New Zealand is beginning to reap positive results Release 1 milestones Release 1 (early) benefits April Live for new Motor 2025 Higher digital conversion and Home pr
Slide 21: Digital Insurer – What's next
Investor Update October 2025 | 18 Digital Insurer – What’s next For personal use only Future releases will leverage groundwork and insights from Release 1 to deliver value at scale Release 1 Apr 2025 Release 2 Mid 2026 Future Releases Motor & Home Motor & Home Other Consumer Digital Ongoing process
Slide 22: Platform modernisation
Investor Update October 2025 | 19 Platform modernisation For personal use only Full scale execution across several complementary transformation programs Target-state Platform ecosystem Contact NZ pricing Digital Finance People Next gen centre as a and customer Insurer modernisation Home claims servi
Slide 23: Artificial intelligence
For personal use only Investor Update October 2025 | 20 Artificial intelligence Adam Bennett Chief Information Officer
Slide 24: Proven track record of Operational Transformation
Investor Update October 2025 | 21 Proven track record of Operational Transformation For personal use only Becoming a seamless, digital-first insurer, powered by AI, automation, data and human expertise Digitisation Automation Partnering Artificial intelligence Longstanding strategic Increased digita
Slide 25: Strong AI foundational capabilities
Investor Update October 2025 | 22 Strong AI foundational capabilities For personal use only Building on strong AI foundations and significant progress across holistic approach ꟷ Cross-functional executive ꟷ Refreshed Risk Appetite ꟷ AI Centre of Excellence ꟷ Market-leading data science governance –
Slide 26: Scaling our AI adoption
Investor Update October 2025 | 23 Scaling our AI adoption For personal use only Over 20 AI use cases delivered in FY25 across the value chain, driving demonstrable value Discovery Purchase Service Preventative Claims Planned for future adoption as maturity increases Customer Suncorp “Haven” assists
Slide 27: Accelerating with agentic AI
Investor Update October 2025 | 24 Accelerating with agentic AI For personal use only Expanding our approach with end-to-end process re-imagination Strategic imperatives Pathway forward Support our customers with insurance ꟷ End-to-end agentic process orchestration affordability ꟷ AI-enabled customer
Slide 28: Commercial growth
For personal use only Investor Update October 2025 | 25 Commercial growth Michael Miller Chief Executive Commercial & Personal Injury Insurance
Slide 29: Commercial: Suncorp's growth engine
Investor Update October 2025 | 26 Commercial: Suncorp’s growth engine For personal use only Room to grow Team with deep specialised capability Broker support Tech investment Best in class claims Diversified product set Leveraging group scale Group collaboration Ambition to reach #2 market share with
Slide 30: Recap: Commercial brands and segments
Investor Update October 2025 | 27 Recap: Commercial brands and segments For personal use only Platform Tailored Tech-enabled automation, platforming and integration Sophisticated, people-expertise and focused B2B sales RISK COMPLEXITY SEGMENT1 Micro SME SME Mid-market Large Corporate • Quick, easy t
Slide 31: What we've delivered since last year
Investor Update October 2025 | 28 What we’ve delivered since last year For personal use only INCREASING BROKER PLATFORM LAUNCHED VERO SPECIALTY LINES INCREASING DIGITAL CLAIMS LODGEMENT CONNECTIONS Digital lodgement % of Total (C&PI) (Platform / SME GWP $m) 50% 590 ꟷ Successfully launched in FY25: 5
Slide 32: Well diversified portfolio predominantly targeting mid-market and SME
Investor Update October 2025 | 29 Well diversified portfolio predominantly targeting mid-market and SME For personal use only Platform Business and Commercial1 GWP FY25 % split BY GEOGRAPHY2 BY PRODUCT 8% 4% 18% 20% 4% 26% 27% 22% 10% 29% 4% 12% 18% Qld NSW Vic WA SA Tas Other Platforms Property Lon
Slide 33: Well positioned for growth
Investor Update October 2025 | 30 Well positioned for growth For personal use only MARGIN IMPROVED; MARKET SHARE RISING1 BROKER NPS REMAINS STRONG2 AWARD WINNING SERVICE Commercial Market Share (%) 45 10% 40 35 9% 30 3 x CQIB 25 All-rounder 8% 20 NIBA Large General Insurer of Insurer of the the Year
Slide 34: Opportunity and outlook: Building a better business
Investor Update October 2025 | 31 Opportunity and outlook: Building a better business For personal use only ꟷ Capital inflows Market dynamics ꟷ Still large parts of the market for us to grow into ꟷ Digital Insurer Enterprise investment ꟷ AI enabled operational transformation ꟷ Leveraging large consu
Slide 35: Advocacy
For personal use only Investor Update October 2025 | 32 Advocacy Bridget Messer Chief Risk Officer
Slide 36: Why advocacy?
Investor Update October 2025 | 33 Why advocacy? For personal use only Amplifying our purpose through a distinct advocacy agenda Supports our Engages our Better for Enhances Reduces risk purpose people customers our brands in system Our advocacy is producing tangible results… NSW State Government com
Slide 37: Contemporised agenda for Home, building off our four-point resilience plan
Investor Update October 2025 | 34 Contemporised agenda for Home, building off our four-point resilience plan For personal use only Four-point plan Improve public infrastructure Address inadequate planning laws and 1 2 approval processes Provide subsidies to improve the resilience of Remove inefficie
Slide 38: In Motor, our advocacy centres on driving change in road safety
Investor Update October 2025 | 35 In Motor, our advocacy centres on driving change in road safety For personal use only What we’re observing How we’re driving change In 2024, more than 1,300 lives Partnership Engagement Education were lost on Australian roads Partnering with Using our data, our Advo
Slide 39: Financials and balance sheet optimisation
For personal use only Investor Update October 2025 | 36 Financials and balance sheet optimisation Jeremy Robson Chief Financial Officer
Slide 40: Investment proposition
Investor Update October 2025 | 37 Investment proposition For personal use only Financial settings for long-term value creation % Profitable growth Strong and resilient risk adjusted returns Strong and well managed balance sheet Disciplined capital management Optimised Asset allocation Consistent Res
Slide 41: Margin remediated, continue to build resilience, focus on growth
Investor Update October 2025 | 38 Margin remediated, continue to build resilience, focus on growth For personal use only UNDERLYING MARGIN1 GROW THE BUSINESS EXPENSES Target range 10-12% 12.3% 11.9% 10.2% 10.6% 11.1% 9.0% 7.2% FY19 FY20 FY21 FY22 FY23 FY24 FY25 GI EXPENSE RATIO NH ALLOWANCE PY RESER
Slide 42: Higher quality earnings: good EPS growth with lower volatility
Investor Update October 2025 | 39 Higher quality earnings: good EPS growth with lower volatility For personal use only P/E value versus domestic peers and ASX200 EARNINGS GROWTH VS VOLATILITY NOTES FY19-25, bubble sizes represent NTM P/E ratios4 EPS growth (CAGR) 2 ꟷ Suncorp has demonstrated higher
Slide 43: Value creation
Investor Update October 2025 | 40 Value creation For personal use only Strategic optionality to reinvest into margin or growth Creates value for all 4 Investment in customer experience stakeholders including reduces friction, lowers cost and shareholders 1 improves efficiency (platform modernisation
Slide 44: Capital management
Investor Update October 2025 | 41 Capital management For personal use only Pro forma FY25 Total Capital Stack PRO FORMA FY25 TOTAL CAPITAL STACK1 APPROACH TO CAPITAL GEARING 1.88x ꟷ APRA capital standards enable CET1 optimisation through holding up to 0.2x PCA each of AT1 and T2 0.35x capital ꟷ A sm
Slide 45: In closing
For personal use only Investor Update October 2025 | 42 In closing Steve Johnston Chief Executive Officer and Managing Director
Slide 46: Questions
For personal use only Investor Update October 2025 | 43 Questions
Slide 47: Important disclaimer
Investor Update October 2025 | 44 Important disclaimer For personal use only This presentation contains general information which is current as of 30 October 2025. It is information given in summary form and does not purport to be complete. It is not a recommendation or advice in relation to Suncorp