Singapore Airlines Ltd. · SGX:C6L
Singapore Airlines — Shareholder Meeting (July 2021)
22 slides from Singapore Airlines's shareholder meeting presentation, Jul 29, 2021
Slide 1: SIA Annual General Meeting: Presentation by CEO
SIA ANNUAL GENERAL MEETING Presentation by CEO 29 July 2021 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may n
Slide 2: Pre-Covid, Handling the Pandemic, Emerging Stronger and Fitter
1 Pre-Covid – Investing for Growth 2 Handling the Pandemic 3 Emerging Stronger and Fitter Slide 2 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from
Slide 3: Pre-Covid – Investing for Growth
Pre-Covid – Investing for Growth Slide 3 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, rep
Slide 4: We invested to grow our network, product, service and digital leadership
Pre-Covid – Investing for Growth We invested to grow our network, product, service and digital leadership pre-Covid Extensive global network Modern fleet with premium products Delivering a world-class service bolstered by partnerships Americas 4 out of 6 Points served Non-Stop Europe 17 Points North
Slide 5: Developing new non-air engines of growth
Pre-Covid – Investing for Growth Developing new non-air engines of growth Key Objectives New revenue streams that leverage $ on brand, data and competencies CORE Increased customer mindshare Develop new capabilities Slide 5 The copyright in this material (other than in respect of information from ex
Slide 6: Record-highs achieved in 3Q FY19/20
Pre-Covid – Investing for Growth Successful Transformation programme has placed us in good stead to handle Covid-19 Record-highs achieved in 3Q FY19/20 Available Passenger Passenger Seat-KM Load Factor Uplift Revenue (ASK) 45,506 million 85.6%* 10.1 million S$4,470.6 million * Highest PLF record ach
Slide 7: SIA Group plays a key role in Singapore's aviation ecosystem
Pre-Covid – Investing for Growth SIA Group plays a key role in Singapore’s aviation ecosystem Aviation sector a key contributor to Singapore’s economy 11.8% GDP supported by with 375,000 jobs >130 aerospace companies aviation industry in Singapore1 employed by the industry1 in Singapore MUCH BROADER
Slide 8: Handling the Pandemic
Handling the Pandemic Slide 8 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, reproduced, di
Slide 9: Conserving cash and strengthening our balance sheet
Handling the Pandemic Conserving cash and strengthening our balance sheet Agreements reached with Airbus and Boeing From shareholders, through Rights S$15.0B Issue of shares and MCBs Additional Restructured fleet orders to moderate current capacity growth and meet projected long-term needs liquidity
Slide 10: Delivering a safe and seamless customer journey
Handling the Pandemic Delivering a safe and seamless customer journey Pre-flight Check-In/Lounge/Boarding Inflight Arrival/Post-flight COVID-19 Info Centre Health assessment for passengers Care Kit for pax Staggered disembarkation • Comms & health safety videos at stations • Enhanced flight credits
Slide 11: SIA & Scoot awarded highest Diamond rating
Handling the Pandemic Delivering a safe and seamless customer journey SIA & Scoot awarded highest “Diamond” rating in global health and safety audit CNA, 19 January 2021 Slide 11 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airline
Slide 12: Rebuilding our passenger network in a safe and calibrated manner
Handling the Pandemic Rebuilding our passenger network in a safe and calibrated manner Keeping our hub network open Crafting new and safe travel models SIA Group Passenger Capacity; % vs. pre-Covid in Jan’20 with authorities Q2 FY21/22 Reciprocal Brunei Japan* ~33% of pre-Covid capacity China Korea*
Slide 13: Stepped up cargo operations to tap on strong demand
Handling the Pandemic Stepped up cargo operations to tap on strong demand Operated cargo-only passenger flights Removed aircraft seats Launched new products to capture to supplement fall in bellyhold capacity to load cargo in cabin new verticals 1st airline in Southeast Asia to obtain IATA CEIV Fres
Slide 14: Growing new businesses to diversify revenue streams
Handling the Pandemic Growing new businesses to diversify revenue streams and increase customer mindshare Expanding existing new businesses Building synergies within the ecosystem 90% YoY non-air KrisFlyer transactions ▪ Continued to grow KrisFlyer membership base in FY20/21 despite 100% YoY KrisFly
Slide 15: Actively engaging our customers, communities, and staff
Handling the Pandemic Actively engaging our customers, communities, and staff Overwhelming response to Discover Playing our part to support our Continuous training and upskilling Your Singapore Airlines experiences communities of staff Restaurant A380 Supporting the fight against Covid-19 New upskil
Slide 16: SIA ranked top brand people would recommend
Handling the Pandemic Actively engaging our customers, communities, and staff SIA ranked top brand that people in Singapore would recommend to their friends and colleagues The Straits Times, 16 July 2021 Slide 16 The copyright in this material (other than in respect of information from external sour
Slide 17: Emerging Stronger and Fitter
Emerging Stronger and Fitter Slide 17 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, reprod
Slide 18: We have made progress in our new Transformation chapter
Emerging Stronger and Fitter We have made progress in our new Transformation chapter Customer Experience Financial Sustainability Staff Productivity & Upskilling 33% >250 initiatives >400,000 staff hrs >1,000 ideas improvement in to achieve a competitive cost saved from business generated by staff
Slide 19: Harnessing the Group portfolio airlines
Emerging Stronger and Fitter Harnessing the Group portfolio airlines Streamlined four carriers into two to deploy the right Key Objectives vehicle to the right market Greater product and service Full consistency Service Positioning Post Merger Grow commercial and operational synergies Low Cost Regio
Slide 20: Accelerating our environmental sustainability journey
Emerging Stronger and Fitter Accelerating our environmental sustainability journey Modern and Net-zero carbon emissions by 2050 fuel-efficient fleet • Encompasses SIA, SilkAir, Scoot Collaborating with Exploring Sustainable Aviation Fuel SIN-ecosystem to develop: (SAF) Adoption • CORSIA eligible car
Slide 21: Robust fundamentals will put us on track to Lead the New World
Our robust fundamentals, agile pandemic response, and transformation efforts will put us on track to Lead the New World New Transformation Chapter WeWe continue have invested to strengthen to build these strong foundations foundations during pre-Covid Covid-19 The Singapore Skilled and Talented Fina
Slide 22: Thank You
Thank You Slide 22 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, reproduced, distributed,