Cash Converters International Limited · ASX:CCV
Cash Converters International — Investor Presentation (February 2016)
16 slides from Cash Converters International's investor presentation, Feb 29, 2016
Slide 1: Investor Presentation Strategy Review
For personal use only Investor Presentation Strategy Review Building on our strengths
Slide 2: New strategy
For personal use only New strategy Cash Converters has a new strategy to deliver sustainable, profitable growth 1. Australia the strategic focus 2. Disciplined approach to business return on capital: • United Kingdom returns to being a master franchisor • Exit Carboodle and transition to new secured
Slide 3: Focus – Build – Lead
For personal use only Focus – Build – Lead Our strategy is based on a need to Focus – Build – and Lead across our Group and businesses Focus Build Lead • Australia drives future • Market share, brand, • Competitive growth customer and network advantage delivered • Resources allocated to strengths in
Slide 4: Strategic position
For personal use only Strategic position Our strategy is to invest in attractive markets where we have a strong competitive position Market Attractiveness Strength of Strength in Overall Competitive Strategic Customer Strength of Strategic Demand Dynamics Regulatory Position Satisfaction Capabilitie
Slide 5: Build on strengths
For personal use only Build on strengths We will build on our strengths in Australia … exit or change other businesses Australia United Kingdom New Zealand Carboodle Strong Weak High potential Weak • #1 market share • Unattractive under • Growing market • Low market Position • Leading brand current
Slide 6: Australia
For personal use only Australia Australia is well positioned for continuing success • #1 SACC market share • Market leading brand awareness: 97% brand awareness (TNS Brand Monitor) • High customer satisfaction: 91% of customers ‘very satisfied’ or ‘fairly satisfied’ (TNS Brand Monitor) • Market lead
Slide 7: Customer leadership
For personal use only Customer leadership There is a real strategic opportunity to build clear customer leadership in Australia Marketing and Customer Store and Service Staff • High Brand recognition • Relationship between the • Customer analytics to customer and the store staff, enable targeted par
Slide 8: Key Australian initiatives
For personal use only Key Australian initiatives We will invest in four key areas to drive growth and efficiency Marketing and Customer Staff • New MACC product G • Management training, development • Customer satisfaction program G and performance management G • Clubs G E • Payroll transition E Cust
Slide 9: Strategic focus on growth
For personal use only Strategic focus on growth Our new strategy will deliver revenue and profit growth in Australia Industry drivers Company drivers • Continued growth in demand for short term lending • Investment in customer leadership: products and services — Expanded product range and distributi
Slide 10: United Kingdom
For personal use only United Kingdom The United Kingdom has structural and sectoral issues that require a different strategic approach Returns • Corporate store and personal finance businesses performance improved – but returns do not meet inadequate cost of capital requirements • Financial services
Slide 11: United Kingdom restructure
For personal use only United Kingdom restructure We will build on our strengths as a master franchisor and continue to support our large franchise network Key changes Current business Restructured business Corporate Franchise • Sell corporate stores Stores owned by franchisees stores stores Lending
Slide 12: New Zealand
For personal use only New Zealand In New Zealand we will use our current investment as the basis for a long term growth strategy Attractive • Growing market market • Positive regulatory environment Leadership • Highly capable management with > 35 years combined Cash Converters franchise experience c
Slide 13: Carboodle
For personal use only Carboodle Carboodle will cease current operations and be repositioned • Technical product and operations capability solid, however customer uptake of operating lease Low product has been below expectations penetration • Business has been unable to build appropriate distribution
Slide 14: Implementation
For personal use only Implementation We will invest $10 million a year in projects. We will incur one-time restructure costs for the UK and Carboodle • ~$10 million a year over the next three years for growth and efficiency projects Australian — ~$5 million a year reduction from recent run rate of ~
Slide 15: Clear measures
For personal use only Clear measures We are setting clear measures for our new strategy Key Leading customer High staff Attractive High market share Imperatives satisfaction engagement shareholder returns • Maintain leading • Lead in customer • Create an • Deliver leading share satisfaction among en
Slide 16: Summary
For personal use only Summary We have a new strategy to focus our resources and build on our strengths to achieve customer leadership 1. Australia the strategic focus 2. Disciplined approach to business return on capital: • United Kingdom returns to being a master franchisor • Exit Carboodle and tra
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