Slide 1: MAPFRE in 2013: Presentation of Annual Results
MAPFRE in 2013 Presentation of Annual Results February 11, 2014 Bienvenidos Bem-vindo Antonio Huertas Chairman and CEO Welcome
Slide 2: MAPFRE's results are excellent: 790 million euros in profits
2013 Results MAPFRE's results are excellent: 790 million euros in profits MAPFRE profits 2012 2013 % 790 Consolidated revenues 25,301.2 25,889.3 +2.3 665.7 Premiums 21,579.8 21.835.5 +1.2 Attributable profit 665.7 790.5 +18.7 Combined ratio* 95.4 96.1 + 0.7 p.p. 2012 2013 In constant currency terms,
Slide 3: MAPFRE is growing in its principal markets
2013 Results MAPFRE is growing in its principal markets USA SPAIN Premiums +5% Managed savings +6.2% Profits +26.3% Contributes 36% to earnings Present in 17 states Excellent combined ratio TURKEY MEXICO Premiums +52.1% Stable premiums Profits +45.7% Profits +9% Quality products, large network PREMI
Slide 4: Spain: The MAPFRE model maintains its leadership in profitability and costs
2013 Results Spain: The MAPFRE model maintains its leadership in profitability and costs Automobile combined ratio Total Non-Life combined ratio 98.0% 92.8% 97.9% 92.8% 89.8% 93.5% 91.6% 91.7% 9M 2012 9M 2013 9M 2012 9M 2013 Sector Sectorexcluyendo MAPFRE excluding MAPFRE MAPFRE Sector Sectorexcluye
Slide 5: Quality growth: Managed savings have increased
2013 Results Quality growth: Managed savings have increased Managed savings Total assets 33,645.1 31,035.1 56,983.2 56,825.8 2012 2013 2012 2013 +8.4 % -0.27 % 5 Millions of euros * Includes technical provisions for Life Insurance, Mutual Funds and Pension Funds
Slide 6: Excellent results in a year marked by a difficult economic environment
Economic Environment Excellent results in a year marked by a difficult economic environment Growth slowed in some markets Appreciation of euro against other currencies Sixth consecutive year of sustained contraction in the insurance market and intense competitive pressure in Spain Decline slows in S
Slide 7: Several indicators suggest that the economic recovery is taking hold
Economic Environment Several indicators suggest that the economic recovery is taking hold GDP 0,3 GDP has changed direction 0,1 0,2 0,2 0,2 0,1 0,0 -0,1 -0,1 -0,1 Employment is no longer falling -0,3 -0,3 -0,4 -0,4 -0,4 -0,4 -0,5 The markets are regaining their confidence in the -0,8 -1,1 Spanish ec
Slide 8: Premiums: Non-Life market shares
2013 Results Premiums: Non-Life market shares Countries % USA (Massachusetts) 29.0 Spain 15.3 Brazil 14.7 Peru 14.7 Puerto Rico 14.1 Chile 11.2 Turkey 5.0 8
Slide 9: Excellent results that will benefit shareholders
2013 Results Excellent results that will benefit shareholders The dividend for 2013 will rise by 18% More than 400 million euros in dividends will be distributed against the 2013 results With one of the highest payouts (50.6%) in MAPFRE’s history 9
Slide 10: Institutional Acknowledgements and Distinctions
2013 Results Institutional Acknowledgements and Distinctions Among the most admired companies in the world: Forbes – ranked 399 Fortune – ranked 405 Named in the MERCO Report (Spain) as one of the 10 most valued companies (position 8), and among the top 20 companies to work for, (position16) MAPFRE
Slide 11: MAPFRE in 2013
MAPFRE in 2013 GLOBAL INSURANCE COMPANY: FIVE CONTINENTS – 47 COUNTRIES – MORE THAN 23 MILLION CLIENTS The 16th largest reinsurance Leader in the Spanish market company in NET premiums and the 13th largest in GROSS premiums Top 20 in US Top 10 in Europe Automobile insurance sector The 4th largest As
Slide 12: MAPFRE in 2013: Valuation and Strategy
MAPFRE in 2013 Presentation of Annual Results February 11, 2014 Antonio Huertas Chairman and CEO (Valuation and Strategy)
Slide 13: MAPFRE has achieved solid results in a complex environment
2013 Results MAPFRE has achieved solid results in a complex environment MAPFRE's leadership and global strategy have strengthened its results Growth in all main markets despite the crisis in Spain and the appreciation of the euro against other currencies Excellent combined ratio (96.1%) High
Slide 14: How have we managed it? Thanks to our business model
Strategy How have we managed it? Thanks to our business model New strategies for new challenges Focused on clients Globalization of the MAPFRE model to improve efficiency Simplification of corporate structure 14
Slide 15: New structure means a stronger competitive edge...
Strategy New structure means a stronger competitive edge... Reinforcement and creation of new corporate areas: Business & Clients and Operations Regionalization of the business Optimization and flexibility Focus on the insurance business 15
Slide 16: … and simplification
Strategy … and simplification 16
Slide 17: This will allow us to:
Strategy This will allow us to: 1 Consolidate our leadership in Spain 3 Maximize growth potential in areas such as Europe and Southeast Asia Grow in strategic 2 markets such as the USA, Mexico, Brazil and Turkey 17
Slide 18: and place us in a prime position to continue expanding in 2014
Strategy and place us in a prime position to continue expanding in 2014 Well placed to partner clients on the road to recovery Firm commitment and business development plan in the world's largest market: the USA Strength in the bancassurance channel: Banco do Brasil Bankia 18
Slide 19: BANKIA: Greater capacity to reach clients
Strategy BANKIA: Greater capacity to reach clients MAFPRE: exclusive bancassurance provider Every line of business Joint business plan 1,900 offices Operation financed with own resources 19
Slide 20: Constantly creating value for our shareholders
Strategy Constantly creating value for our shareholders Dividend growth of 18% in 2013 Shares gain 34.5% compared with IBEX average of 21.4% 20
Slide 21: Vision, Mission and Values
Strategy Vision, Mission and Values MAPFRE aims to be the most trusted global insurance company. We are a multinational team that strives constantly to improve services and develop the best possible relationship with our clients, distributors, suppliers, shareholders and society in general. Our valu
Slide 22: Thank you
Thank you 5 #8 (TCI ot ao COO | Ti Coon | Cl PTT H- eS \ Het 4 coor os aE ——— im im ane pr a = a [7 J JVVA\ZY Le a : = LOL SL _——_ SS] ee 2 @®MAPFRE
Slide 23: Disclaimer
Disclaimer This document is purely informative. Its content does not constitute, nor can it be interpreted as, an offer or an invitation to sell, exchange or buy, and it is not binding on the issuer in any way. The information about the plans of the Company, its evolution, its results and its divide
Slide 24: MAPFRE in 2013
MAPFRE in 2013 February 11, 2014
Slide 25: Contents
Contents 1 MAPFRE in 2013 2 2013 PROGRESS 2
Slide 26: A few basic figures: Results
MAPFRE in 2013 A few basic figures: Results 2012 2013 % CONSOLIDATED REVENUES 25,301.2 25,889.3 + 2.3 PREMIUMS 21,579.8 21,835.5 + 1.2 ATTRIBUTABLE PROFIT 665.7 790.5 + 18.7 NON-LIFE COMBINED RATIO 95.4 96.1 + 0.7 p.p. Millions of euros 3
Slide 27: A few basic figures: Balance Sheet and Managed Savings
MAPFRE in 2013 A few basic figures: Balance Sheet and Managed Savings 2012 2013 % (1) NET EQUITY 10,136.3 9,893.7 - 2.4 TOTAL ASSETS 56,983.2 56,825.8 - 0.3 (2) MANAGED SAVINGS 31,035.1 33,645.9 + 8.4 SOLVENCY MARGIN 261.0% 246.5% ---- Millions of euros 4 1) Includes minority interests 2) Includes t
Slide 28: Investments at Market Value
MAPFRE in 2013 Investments at Market Value 2012 % of total 2013 % of total Treasury 1,018.0 2.6 1,162.8 2.9 Real Estate 2,414.3 6.1 2,330.9 5.8 Equity and Mutual Funds 1,873.9 4.7 2,165.4 5.4 Fixed Income 31,238.6 78.6 31,200.0 77.2 Other Investments 3,219.0 8.0 3,515.7 8.7 TOTAL 39,763.7 100.0 40,3
Slide 29: Highlights in 2013
MAPFRE in 2013 Highlights in 2013 Growth in Non-Life insurance, and an excellent combined ratio, reflecting strong cost reduction in Spain. Improved Life insurance technical financial result in a context of reduced volume. Significant reduction in non-recurring items. Balance sheet diversification h
Slide 30: Broad international penetration
MAPFRE in 2013 Broad international penetration OTHER SPAIN TOTAL COUNTRIES COUNTRIES 1 46 47 EMPLOYEES 10,503 25,777 36,280 MAPFRE OFFICES 3,114 2,409 5,523 BANCASSURANCE OFFICES 3,273 5,503 8,776 INTERMEDIARIES 13,767 54,440 68,207 7
Slide 31: Contents
Contents 1 MAPFRE in 2013 2 2013 PROGRESS 8
Slide 32: Revenues
2013 PROGRESS Revenues (1) 2012 2013 % Premiums 19,081 18,914.9 - 0.9 Accepted Reinsurance Premiums 2,498 2,920.6 + 16.9 Investment Income 3,007 3,288.1 + 9.3 Other 715 765.7 + 7.1 TOTAL REVENUES 25,301 25,889.3 + 2.3 (2) Contributions to Pension Funds 620 677.0 + 9.3 TOTAL OPERATIONS 25,921 26,566.
Slide 33: Breakdown of Premiums
2013 PROGRESS Breakdown of Premiums (1) 2012 % of total 2013 % of total Overseas 15,556.7 67.4 16,846.3 71.5 Spain 7,507.6 32.6 6,707.7 28.5 TOTAL 23,064.3 100.0 23,554 100.0 Millions of euros 10 1) Aggregate premiums
Slide 34: Spain Insurance: Non-Life Entities
2013 PROGRESS Spain Insurance: PREMIUMS 2012 2013 % Non-Life Entities FAMILIAR 3,715.1 3,693.2 - 0.6 Car 2,224.5 2,056.4 - 7.6 Home 638.2 637.0 - 0.2 Health 402.0 399.8 - 0.5 Burial 270.4 279.7 + 3.4 Other 180.0 183.6 + 2.0 EMPRESAS 715.0 642.8 - 10.1 TOTAL NON-LIFE 4,430.1 4,336.0 - 2.1 Millions of
Slide 35: Spain Insurance: Life and Savings Entities
2013 PROGRESS Spain Insurance: 2012 2013 % Life and Savings PREMIUMS Entities Life 3,077.5 2,508.4 - 18.5 MANAGED SAVINGS Life Technical Provisions 18,634.4 19,503.5 + 4.7 Pension Funds 5,105.9 5,372.3 + 5.2 Mutual Funds and 2,543.2 3,027.2 + 19.0 Managed Portfolios TOTAL 26,283.5 27,903.0 + 6.2 Mil
Slide 36: Premiums: market shares in Spain
2013 PROGRESS Premiums: market shares in Spain 2013 Automobile 20.5% Health 18.8% Other Non-Life 16.3% TOTAL NON-LIFE 15.3% LIFE 9.6% TOTAL MARKET 12.7% 13
Slide 37: Managed savings: market share in Spain
2013 PROGRESS Managed savings: market share in Spain 2013 Life Provisions 11.3% Mutual Funds 1.3% Pension Funds 5.8% 14
Slide 38: International Insurance
2013 PROGRESS International Insurance PREMIUMS 2012 2013 % MAPFRE AMÉRICA 8,649.1 8,886.9 + 2.7 (1) MAPFRE INTERNACIONAL 2,184.8 2,532.1 + 15.9 INTERNATIONAL INSURANCE 10,833.9 11,419.0 + 5.4 Main Markets: BRAZIL 4,761.4 5,036.1 + 5.8 (20.4% in local currency) UNITED STATES 1,513.9 1,543.2 + 1.9 (5.
Slide 39: Global Businesses
2013 PROGRESS Global Businesses PREMIUMS 2012 2013 % MAPFRE GLOBAL RISKS 1,115.2 1,118.8 + 0.3 MAPFRE RE 2,844.5 3,253.7 + 14.4 (1) MAPFRE ASISTENCIA 928.2 1,130.2 + 21.8 GLOBAL BUSINESSES 4,887.9 5,502.7 + 12.6 16 1) Includes premiums and income from services
Slide 40: Premiums: Market shares in principal markets
2013 PROGRESS Premiums: Market shares in principal markets Country % USA (Massachusetts) 29.0 Spain 15.3 Brazil 14.7 Puerto Rico 14.7 Peru 14.1 Chile 11.2 Turkey 5.0 17
Slide 41: Thank you
THANK YOU | seo oro Sa [| | b aS a = L | @®MAPFRE
Slide 42: Disclaimer
Disclaimer This document is purely informative. Its content does not constitute, nor can it be interpreted as, an offer or an invitation to sell, exchange or buy, and it is not binding on the issuer in any way. The information about the plans of the Company, its evolution, its results and its divide