Computershare Limited · ASX:CPU

Computershare — Investor Presentation (March 2007)

43 slides from Computershare's investor presentation, Mar 16, 2007

  1. Slide 1: Market announcement: management briefing materials

    €omputershare Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5600 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT www. computershare.com Friday, 16 March 2007 Attached are the

  2. Slide 2: Computershare Investor Presentation 2007

    COMPUTERSHARE INVESTOR PRESENTATION 2007 16 March 2007 _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  3. Slide 3: Stuart Crosby, Chief Executive Officer

    COMPUTERSHARE INVESTOR PRESENTATION Stuart Crosby Chief Executive Officer 16 March 2007 hill _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  4. Slide 4: EMEA

    COMPUTERSHARE EMEA INVESTOR PRESENTATION Chris Morris Managing Director / EMEA 16 March 2007 hill _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  5. Slide 5: EMEA

    COMPUTERSHARE.- EMEA UK: London, Edinburgh, Bristol, Channel Islands | Ireland: Dublin | Germany: Munich , Russia: Moscow | Italy: Rome -Investor Services -Communication Services -Plans -Pepper (CRM) -Corporate Proxy South Africa: Johannesburg -Investor Services -Plans -Custodial Services ‘ €omputer

  6. Slide 6: UK

    COMPUTERSHARE - UK > Evaluated all clients profitability and increased fees or terminated contracts >» Shared services lowest of all CPU locations > Marketing and PR excellent, still no sales staff and we are winning business > Financial reporting and control finally up to scratch > Service levels i

  7. Slide 7: UK

    COMPUTERSHARE - UK > Hired a top senior management team, by end of the year the business will be run by the Poms > Restructured business to a model more suited to the UK environment > Totally restructured operations, more flexible working conditions. Aim to have 50% moved to night shift > Winning of

  8. Slide 8: EMEA

    COMPUTERSHARE.- EMEA Ireland > 90% market share, only competitor - Capita > No growth but improving margins South Africa > A difficult market but managed to retain over 95% market share > A significant improvement in service levels Italy, Spain and Portugal > Proxy and Stock Identification work > Go

  9. Slide 9: EMEA

    COMPUTERSHARE.- EMEA Germany, Austria, Switzerland > Main business lines - Plans, Registry and AGM > Plans market currently relatively small, but government initiatives underway > Standard Life - 200,000 German policy holders > 80% of AGM market > Purchased another print business Russia > Now have 6

  10. Slide 10: EMEA business challenges

    COMPUTERSHARE — EMEA BUSINESS CHALLENGES > Maintain service standards > Expansion in Europe > Increase commercial work in print/mail > Develop better relationships with market participants > Get to number 1 in registry in the UK, 1 year left to meet our goal > Make more money in EMEA than the US so

  11. Slide 11: EMEA business opportunities

    COMPUTERSHARE — EMEA BUSINESS OPPORTUNITIES > Sale of Lloyds Registry > DI cross listings in the UK from Russia and the US > We are now established as a credible provider of BPO services to Government with Corgi, Gilts and DPS which should create further opportunities. €omputershare

  12. Slide 12: Australasia

    COMPUTERSHARE AUSTRALASIA INVESTOR PRESENTATION Mark Davis Group Regional Director - Australasia 16 March 2007 _ CERTAINTY. | INGENUITY _ ADVANTAGE €omputershare

  13. Slide 13: Regional overview

    REGIONAL OVERVIEW > 9 Sites > Perth (2) > Adelaide > Melbourne (2) > Sydney (2) > Brisbane > Auckland Perth (2) —_ Brisbane -O-— Sydney (2) Metoourne (2) "Auckland > §5 Business lines > Investor Services > Communication Services > Plan Managers > Corporate Proxy > Fund Services Adelaide - 2 Computer

  14. Slide 14: Investor Services Australia

    INVESTOR SERVICES AUSTRALIA > Continues to be market leader with approximately 60% market share > Capitalised well on strong market conditions > Key enterprise (but not the only one) for cross selling group services > Positive pricing outcomes being achieved Challenges and Opportunities > Private eq

  15. Slide 15: Investor Services New Zealand

    INVESTOR SERVICES NEW ZEALAND > Mature market with approximately 85% market share > Succession planning has been key issue but has been handled effectively Challenges and Opportunities > Bringing new innovation from broader CPU world to market > Preserving pre-eminent market position Computershare

  16. Slide 16: Communication Services

    COMMUNICATION SERVICES > Rebranded > Efficiency benefits from state of the art new facility in Port Melbourne > Settled and strong management team > Capitalising well off the registry market but meeting commercial business targets Challenges and Opportunities > On-line annual report legislation — mo

  17. Slide 17: Plan Managers

    PLAN MANAGERS > Market leader in Australia > Less opportunity in New Zealand due to absence of regulatory incentives > Organic growth over last two years has been robust but still small in overall context Challenges and Opportunities > Good organic growth opportunities within CIS book remain > Citib

  18. Slide 18: Corporate Proxy

    CORPORATE PROXY v Market leader in Australia having advised on over $160 billion of M&A transactions over the last few years v Premium offering recognised in the market and we are winning all the big jobs eg. Cemex, Qantas, Promina, Flight Centre Challenges and Opportunities v Do not call register l

  19. Slide 19: Fund Services

    FUND SERVICES Year of integration completed Market has shown us that there exists significant opportunity and already won circa $1m annuity client Challenges and Opportunities Automation — move from manual to STP Old legacy systems causing problems in industry Getting system strategy right remains k

  20. Slide 20: Asia

    COMPUTERSHARE ASIA INVESTOR PRESENTATION James Wong Head of Asia 16 March 2007 _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  21. Slide 21: Asia

    COMPUTERSHARE — ASIA -Analytics -Corporate Proxy -Pepper CRM Philippines: Manila -Analytics back-end data preparation and capture India: Hyderabad, Mumbai, | Bangalore and | 100 + others -Investor Services -Fund Services 20 | Beijing ~ Representative Office Hong Kong: | Wanchai, Kwun Tong -Investor

  22. Slide 22: Hong Kong

    COMPUTERSHARE — ASIA HONG KONG > Main business line - Investor Services > Seeing some results with expansion of Plans business into Hong Kong and China > Focusing on product extension (eIPO and results web hosting) > Playing an important role in local market infrastructure development in both Hong K

  23. Slide 23: China

    COMPUTERSHARE — ASIA CHINA > Setting up a presence > Now securing registration as a wholly-owned Foreign Enterprise > To provide onshore customer service and regulatory liaison > Excellent relationship with regulators > Exploring onshore revenue stream in addition to Plans > Help secure Hong Kong’s

  24. Slide 24: India

    COMPUTERSHARE — ASIA INDIA > 50:50 JV with Karvy Group > Biggest player in India > Main business lines - Investor Services and Fund Services > Highly competitive but growing market especially in Fund Services €omputershare

  25. Slide 25: Japan

    COMPUTERSHARE — ASIA JAPAN Vv 50:50 JV with Mitsubishi UFJ Trust Bank v Main business lines - Analytics and Corporate Proxy Vv Excellent start to new business since November 2005 v Exploring possibilities to extend the scope of the joint venture €omputershare

  26. Slide 26: Business challenges and opportunities

    COMPUTERSHARE — ASIA BUSINESS CHALLENGES AND OPPORTUNITIES > Strengthening our position in Hong Kong, and catching opportunities in China, Japan and India > Product and service extension into the investor space > Integrating our services into market infrastructure to become a utility €omputershare

  27. Slide 27: US

    COMPUTERSHARE US INVESTOR PRESENTATION Steven Rothbioom President & CEO North America 16 March 2007 _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  28. Slide 28: US locations

    COMPUTERSHARE.US Chicago Burr Ridge, IL Cleveland : *-—— Canton, MA Shelton, CT New York Hauppauge, NY Denver Golden) San Francisco ——s | Los Angeles (Glendale) ——s Dallas (Plano) “i — oe Atlanta Houston (The Woodlands) - ‘ Jersey City, NJ East Rutherford, NJ Edison, NJ 7 €omputershare

  29. Slide 29: Lines of business

    LINES OF BUSINESS > Investor Services > Corporate Actions > Fund Services > Corporate Proxy Solicitation >» Communication Services >» Employee Share Plans > Other €omputershare

  30. Slide 30: What I said last year and where we are at today

    WHAT I SAID LAST_YEAR AND WHERE WE ARE AT TODAY > Then: EquiServe migration was 50% complete > Now: 99.999% complete > Then: Retention so far looked good > Now: Still great at 98% > Then: M&A activity looked promising > Now: Involved in some of the largest deals in the industry, e.g., AT&T/BellSouth

  31. Slide 31: Highlights

    HIGHLIGHTS > Financial results — Tom is in the room, but you can see I’m smiling > US transfer agent business > Largest market share of top-tier clients > S&P - 36% > Fortune 500 — 29% > Dow 30-63% > Client retention through two integrations — EquiServe and SunTrust acquisitions — 98% > Won 5 spin-o

  32. Slide 32: Highlights: Corporate Actions / M&A

    HIGHLIGHTS Corporate Actions / M&A > Largest corporate actions of the year > AT&T/BellSouth merger > Verizon spin > LSI Logic acquisition of Agere — shareholder approval expected March 29 > Small shareholder and PostMerger Cleanup™ > Sears- PostMerger CleanUp ™ > Federate Department Stores — PostMer

  33. Slide 33: Highlights: Fund Services

    HIGHLIGHTS Fund Services > Second straight year as top in the industry > Hired to handle more than 80% of the major engagements in market > Major wins included: > Merrill Lynch sale of mutual fund business to BlackRock — Fund Services solicitation for both sides of transaction Legg Mason — second-ph

  34. Slide 34: Highlights: Georgeson corporate proxy solicitation

    HIGHLIGHTS > Georgeson corporate proxy solicitation > Maintained top market share in the industry > Solicitations for M&A transactions: > 21.4% increase in deal activity compared to last year > Represented more than a third of companies in the S&P 5 > Cross-sell synergies from transfer agency busine

  35. Slide 35: Highlights: Communication Services, Plan Managers

    HIGHLIGHTS Communication Services > Continued expansion of commercial print/mail business for statement and check printing > Included large statement printing contracts for: > Eastern Bank > Dime Savings Bank > Centra Credit Union Pian Managers > 20 new clients > Includes multiple transfer agent cli

  36. Slide 36: Challenges

    CHALLENGES > Shift from an integration focus to a quality/service enhancements mode > Continue to compete effectively and profitably with broker firms in the equity compensation marketplace > Continue to generate value and cross-sell synergies from the non-annuity portion of our business > Remain to

  37. Slide 37: Opportunities

    OPPORTUNITIES > Complete rationalization and maximize utilization of infrastructure > Take advantage of and maximize opportunities from more stringent SEC rules > Capitalize on increased market activity in IPOs and M&A > Expand on the synergies between our transfer agent/M&A/proxy solicitation servi

  38. Slide 38: Canada

    COMPUTERSHARE CANADA INVESTOR PRESENTATION Wayne Newling President and Chief Executive Officer - Canada 16 March 2007 hill _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

  39. Slide 39: Canada locations

    COMPUTERSHARE.- CANADA end Hill, ON Calgary Vancouver lifax 38 €omputershare

  40. Slide 40: Registry

    REGISTRY > Western Canada 75% Market Share > Central Canada 70% Market Share > Eastern Canada 80% Market Share > Competitors > CIBC Mellon > Three regional players > Sensible pricing in market > Extremely buoyant Corporate Actions market Key Focus Going Forward > Continued acquisition strategy acros

  41. Slide 41: Corporate Trust

    CORPORATE TRUST vvvvNv“ev 70% Market Share across Canadian market Strong predictable earnings and margin Continuing to show growth year over year Strong regional management in place Continued integration of recent acquisitions New Corporate Trust recordkeeping platform in place Key Focus Going Forwa

  42. Slide 42: Communication Services

    COMPUTERSHARE. COMMUNICATION SERVICES > Successfully winning “commercial business” > Bank of Nova Scotia > Leveraging other Computershare relationships to gain CCS business > Continuing to drive efficiency and cost reduction across all Computershare business lines > Scannable Forms/EDC > Generic cer

  43. Slide 43: March 2007

    COMPUTERSHARE INVESTOR PRESENTATION 2007 16 March 2007 _ CERTAINTY — INGENUITY | ADVANTAGE €omputershare

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