Citizens Financial Services, Inc. · NASDAQ:CZFS

Citizens Financial Services — Investor Presentation (April 2025)

37 slides from Citizens Financial Services's investor presentation, Apr 15, 2025

  1. Slide 1: Citizens Financial Services, Inc.

    Citizens Financial Services, Inc.

  2. Slide 2: 2024 was a year of… focusing on our 2023 acquisition

    2024 was a year of… …Focusing on our 2023 acquisition

  3. Slide 3: 2024 was a year of… taking care of operational initiatives

    2024 was a year of… …taking care of operational initiatives Forming a Digital Steering Committee

  4. Slide 4: 2024 was a year of… taking care of operational initiatives

    2024 was a year of… …taking care of operational initiatives Forming a Digital Steering Committee Replacing our 29-unit ATM fleet

  5. Slide 5: 2024 was a year of… taking care of operational initiatives

    2024 was a year of… …taking care of operational initiatives Forming a Digital Steering Committee Replacing our 29-unit ATM fleet Continuing our fight against fraud

  6. Slide 6: 2024 was a year of… taking care of operational initiatives

    2024 was a year of… …taking care of operational initiatives Forming a Digital Steering Committee Replacing our 29-unit ATM fleet Continuing our fight against fraud Opening a Georgetown, DE loan production office

  7. Slide 7: 2024 Financial Performance

    4 2024 Financial Performance

  8. Slide 8: Efficiency Ratio History

    Efficiency Ratio History Finished in the 74th percentile compared to the CZFS peer group for 2024.

  9. Slide 9: Return on Equity History

    Return on Equity History Finished in the 40th percentile compared to the CZFS peer group for 2024 with acquisition costs. Finished in the 53rd percentile compared to the CZFS peer group for 2024 without acquisition costs.

  10. Slide 10: Return on Assets History

    Return on Assets History Finished in the 53rd percentile compared to the CZFS peer group for 2024 with acquisition costs. Finished in the 60th percentile compared to the CZFS peer group for 2024 without acquisition costs.

  11. Slide 11: Cash Dividends Paid History

    Cash Dividends Paid History 1% stock dividend paid in 2020, 2021, 2022, 2023 and 2024

  12. Slide 12: Liquidity Position & Sources

    Liquidity Position & Sources Liquidity Sources December 31, 2024 $ in Thousands Cash and Cash Equivalents $45,827 FHLB Borrowing Capacity Remaining 551,861 Brokered Deposits Capacity 510,550 FRB Borrowing Capacity 33,284 Total $1,141,522 Investments US Gov't & Agency $220,351 MBS & CMO $124,843 Muni

  13. Slide 13: Key Financial Highlights

    Key Financial Highlights Balance Sheet 2022 2023 2024 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Total Assets $2,333,393 $2,975,321 $3,025,724 $2,921,103 $2,947,531 $3,026,468 $3,025,724 Total Gross Loans $1,725,724 $2,258,215 $2,322,849 $2,248,005 $2,269,943 $2,344,522 $2,322,849 Total Deposits $1,844,208 $2,

  14. Slide 14: CZFS Common Stock

    .4 CZFS Common Stock

  15. Slide 15: CZFS Performance

    CZFS Performance 4 Historical Stock Performance Comparison CITIZENS FINANCIAL SERVICES, INC. VS. PEERS 2024Y & 4Q24 2024YSTOCK —_4Q24 STOCK CURRENT Peer Group PERFORMANCE PERFORMANCE P/TBV PA NASDAQ listed Banks 19 21 1306 1297 MD, NY, PA NASDAQ listed Banks $1.0B-$4.0B -13 42 1228 1207 PA Banks $1.

  16. Slide 16: Institutional Ownership

    Institutional Ownership 26.3

  17. Slide 17: Shareholder Migration

    Shareholder Migration IN Change Se Change Since Some 12917018 1221024 sr.9n04 _omes saves aAVIes AVI AVION AVI AVRO _2AVAOe sae] — saa Sosses — 70885 2137 zovose| 259088 muse maz 2923 Wise] iasea2 ees “gasaz onal? (08007 rozess| 102455 10287 ares a7 798 worm] “opa7e ‘mosses? aot mse) 82 ‘ov oan oat

  18. Slide 18: Stewardship

    A Stewardship

  19. Slide 19: Contributions… of time and money

    Contributions… …of time and money Housing in Philadelphia

  20. Slide 20: Contributions… of time and money

    Contributions… …of time and money Housing in Philadelphia Those devastated by Hurricane Debbie

  21. Slide 21: Contributions… of time and money

    Contributions… …of time and money Housing in Philadelphia Those devastated by Hurricane Debbie Help fight cancer

  22. Slide 22: Contributions… of time and money

    Contributions… …of time and money Housing in Philadelphia Those devastated by Hurricane Debbie Help fight cancer Assist educational and non-profit organizations

  23. Slide 23: Contributions… of time and money

    Contributions… …of time and money Housing in Philadelphia Those devastated by Hurricane Debbie Help fight cancer Assist educational and non-profit organizations Improve food insecurity

  24. Slide 24: 2025 Challenges

    A 2025 Challenges

  25. Slide 25: Challenges… Turbulent economy

    Challenges… Turbulent economy

  26. Slide 26: Challenges… Regulatory environment

    Challenges… Turbulent economy Regulatory environment

  27. Slide 27: Challenges… Inverted yield curve

    Challenges… Turbulent economy Regulatory environment Inverted yield curve

  28. Slide 28: Challenges… Impact of tariffs

    Challenges… Turbulent economy Regulatory environment Inverted yield curve Impact of tariffs

  29. Slide 29: Challenges… Impacts of deregulation

    Challenges… Turbulent economy Regulatory environment Inverted yield curve Impact of tariffs Impacts of deregulation

  30. Slide 30: Challenges… Labor force

    Challenges… Turbulent economy Regulatory environment Inverted yield curve Impact of tariffs Impacts of deregulation Labor force

  31. Slide 31: Challenges… Executive orders

    Challenges… Turbulent economy Regulatory environment Inverted yield curve Impact of tariffs Impacts of deregulation Labor force Executive orders

  32. Slide 32: Impact To Customers… Lack of farm workers

    Impact To Customers… Lack of farm workers

  33. Slide 33: Impact To Customers… Increased cost of food

    Impact To Customers… Lack of farm workers Increased cost of food

  34. Slide 34: Impact To Customers… Availability of food

    Impact To Customers… Lack of farm workers Increased cost of food Availability of food

  35. Slide 35: Impact To Customers… Daily cost of living challenges

    Impact To Customers… Lack of farm workers Increased cost of food Availability of food Daily cost of living challenges

  36. Slide 36: Happy Retirement! Alletta Schadler

    Happy Retirement! Alletta Schadler Served 10 years on the CZFS & FCCB Boards. Joined our family through the FNB acquisition. Strong advocate for FCCB. Supplier of beloved Opera fudge at Christmas time.

  37. Slide 37: Happy Retirement! Mick Jones

    Happy Retirement! Mick Jones Retires after 21 years of service. Shaped our back office operational areas. Will fully retire in 2025. We continue to serve on the Board of Directors.

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