Just Dial Ltd. · NSE:JUSTDIAL
Just Dial — Q1 FY21 Earnings Presentation
54 slides from Just Dial's earnings presentation, Jul 31, 2020
Slide 1: Exchange filing cover letter
July 31, 2020 To BSE Limited National Stock Exchange Metropolitan Stock Exchange Department of Corporate of India Limited of India Limited Services Listing Department 4th Floor, Vibgyor Towers, Listing Department Exchange Plaza, Plot No. C 62, P J Towers, Plot no. C/1, G Block, G Block, Opp. Trident
Slide 2: Corporate Presentation July 2020
CORPORATE PRESENTATION July 2020
Slide 3: Disclaimer
DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel
Slide 4: COVID-19 Impact & Response
C O V I D - 1 9 I M PA C T & R E S P O N S E ❑ As a result of lockdown imposed by the Government owing to COVID-19, the Company closed its offices from March 23, 2020 and moved to Work-from-Home (WFH) for all employees. Post lockdown relaxations, Company has opened its offices across India with limi
Slide 5: Business Overview
ER BUSINESS OVERVIEW
Slide 6: Company Overview
C O M PA N Y O V E R V I E W Justdial’s services connect High user engagement, 110.5 sellers of products & services million ratings & reviews with potential buyers/ users 100 million quarterly unique Database of 29.6 million visitors in Q1-FY21 listings Scalable and profitable 444,934 active paid bu
Slide 7: Key Strengths
KEY STRENGTHS ❑ First Mover Advantage in Indian Local Search Market ❑ Strong Brand Recognition with 100 million unique quarterly visitors^ in Q1 FY21 (138.9 million in Q4 FY20) ❑ Comprehensive database of 29.6 million listings ❑ Attractive Value Proposition For Local SMEs ❑ Experience and Expertise
Slide 8: Nationwide Presence
N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches in Jaipur 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru Mumbai Pune Hyderabad 3,413 employees in tele-sales, 4,687 feet-on-street sa
Slide 9: Platforms
P L AT F O R M S Traffic 81% Share Q1 FY21 MOBILE Mobile Site & Apps 100 million^ 16% D E S K TO P/ P C www.justdial.com 3% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 10: Mobile
MOBILE Android & iOS Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus
Slide 11: Website
WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches
Slide 12: Voice
VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS
Slide 13: Value Proposition for SMEs
VA L U E P R O P O S I T I O N FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can create SMEs can accept Ratings are key to JD Social, a social be listed on websites for SMEs digital payments users’ decision- media platform Justdial - India's instantly, which are from
Slide 14: User Engagement
USER ENGAGEMENT 110.5 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism
Slide 15: Traffic / Visitors: Quarterly Unique Visitors
T R A F F IC / V IS ITOR S Quarterly Unique Visitors (million) 175 161.3 156.1 157.0 150 139.1 138.9 131.3 134.2 125.2 125 100.0 100 75 50 25 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 16: Traffic / Visitors: Quarterly Unique Visitors split
T R A F F IC / V IS ITOR S Quarterly Unique Visitors split (million) 175 150 125 100 125.1 129.8 127.9 75 100.5 105.3 110.4 111.2 92.3 50 81.0 25 23.5 21.8 20.3 20.6 22.3 23.3 21.6 21.1 15.6 9.4 8.9 8.6 8.1 8.7 8.1 7.6 6.6 3.4 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 17: User Engagement: Ratings & Reviews
USER ENGAGEMENT Ratings & Reviews (million) 120 109.7 110.5 105.9 100.8 95.6 98.1 100 91.3 88.0 85.1 80 60 40 20 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 18: Data Enrichment: Active Listings
D ATA E N R I C H M E N T Active Listings - period end (million) 35 29.4 29.6 30 28.6 27.6 25.7 26.5 24.8 25 23.8 22.7 20 15 10 5 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 19: Data Enrichment: Listings with Geocodes
D ATA E N R I C H M E N T Listings with Geocodes (million) 18 16.5 16.8 15.9 16 15.2 14.5 14.0 14 13.4 12.3 11.8 12 10 8 6 4 2 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 20: Data Enrichment: Images in Active Listings
D ATA E N R I C H M E N T Images in Active Listings (million) 90 85.1 84.2 80 78.4 73.4 70 66.8 60.3 60 55.3 51.4 50 47.9 40 30 20 10 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 21: Mobile Apps: Cumulative App Downloads
MOBILE APPS Cumulative App Downloads (million) 30 26.6 27.1 26.1 25.4 24.5 25 23.7 22.8 21.9 20.8 20 15 10 5 0 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 22: Product Overview
PRODUCT OVERVIEW
Slide 23: JD - Mobile
JD - MOBILE = English + ga bg Justdial < Justdial © Justdial Q Restaurants Near Me s ( Q Mainland China Restau... Search Maps Images News __ Videos Search Maps Share Price © News _Images Popular + Up & Down The Lounge & S... Malad West « 1.17 KM 3B kk kK Verified) [mime Mainland China Restaurant @ D
Slide 24: B2B - Products
B2B - PRODUCTS Justdial Search B2B Maps _ Shopping 686@8 All Categories Request —_ Industrial Plants Industrial For Quotation &Machinery Supplies Verified GET VERIFIED SELLERS FROM JUSTDIAL POST YOUR REQUIREMENT ecccce Electronics & Electrical r) ¢ Antique Lamp Digital Photocopier. CCTV Camera Appar
Slide 25: B2B - Seller Detail
B2B — SELLER DETAILS < Justdial ORM = National Uniforms | Ghatkopar bi 4.7 kk wR KK +86 Ratings T1yrs verified —\yimmaey Home Products About us Great Service is Our Mission! Os’ All Categories File Folders Housekeepin Promotional Men SI gUniform Jackets Popular Products Caps & Jackets @550 /ur MOQ:
Slide 26: JD Social
JD SOCIAL = Social OG OS. For You Coronavi... Lockdown Visakhap..._ Andhra P. Englist John shared John's post nf John checked into Sejal Tower- Goregaon West h Karan Johar yr Khan | Jio
Slide 27: Voice Search
VOICE SEARCH Justdial Mainland China restaurant Q. Mainland China Maps _ Share Price Mainland China Restaurant Malad West * 1.92 KM 1 42 kkk S aff Mainland China Restaurant Akurli Road Kand... * 2.72 KM 4.1 tek keke & 3822 Ratings Mainland China Restaurant New Link Road An... * 6.76 KM 4.3 %& kk 107
Slide 28: News / Live TV
NEWS / LIVE TV News Q g e206 Latest For You Coronavirus Lockdown} BD the Times Of india Visakhapatnam gas leak live updates: Death toll mounts to 10; over 5,000 fall sick in Vizag BD the times of india PM Modi's speech on the Jd OQ a Home Social News S06 Latest For You Coronavirus Lockdowr Publisher
Slide 29: Radio / Movies Online
RADIO / MOVIES ONLINE Gulabo Sitabo (2020) © c < © Movies Online Q Search Trending Songs Hindi Movies » Languages ~ Ratings ~ Popular Ringtone Saari Ki Saar. Bewafai °124Min » Hindi » Comedy » Drama Trending Songs English Gulabo and Sitabo are from Uttar Pradesh, their story is full of local humour
Slide 30: JD Pay
J D PAY Seamless digital payment solution
Slide 31: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 32: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 33: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 34: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 35: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 36: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 37: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 38: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 39: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 40: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.
Slide 41: Financial Overview
Lord FINANCIAL OVERVIEW
Slide 42: Efficient & Profitable Business Model
E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L ▪ Paid Advertisers pay a fixed fee to run search- led advertising campaigns for their businesses on Justdial’s platforms ▪ Various premium & non-premium listing packages available which determine placements in search results ▪ Multiple
Slide 43: Revenue: Operating Revenue
REVENUE Operating Revenue (Rs million) 2,500 2,402 2,426 2,323 2,354 2,349 2,268 2,210 2,114 2,000 1,624 1,500 1,000 500 - 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 44: Operating Margin: Adjusted EBITDA
O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 900 34.0% 35% 29.5% 30.3% 800 29.0% 28.6% 28.7% 28.5% 30% 26.7% 26.1% 700 25% 600 500 20% 400 800 15% 689 703 712 300 624 631 606 607 10% 463 200 5% 100 - 0% 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 45: Cost Structure
COST STRUCTURE Expenses as % of Operating Revenue 90% 3.8% 80% 3.8% 3.8% 3.6% 3.4% 3.2% 3.1% 3.4% 4.0% 3.1% 0.9% 2.3% 10.6% 70% 1.0% 2.3% 17.9% 20.2% 18.9% 1.0% 17.2% 17.5% 16.0% 14.9% 5.4% 60% 13.4% 2.3% 2.6% 2.4% 0.8% 1.9% 1.2% 1.8% 2.4% 50% 40% 30% 60.9% 53.3% 53.6% 53.1% 55.0% 53.9% 55.0% 54.8%
Slide 46: Net Profit Margin
NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 900 60% 800 51.3% 50% 700 600 40% 31.7% 32.4% 500 26.9% 26.4% 30% 25.3% 833 400 23.9% 769 21.9% 760 300 18.2% 625 620 20% 573 573 484 200 385 10% 100 - 0% 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 Note: PAT Margin
Slide 47: Paid Campaigns: Active Paid Campaigns
PA I D C A M PA I G N S Active Paid Campaigns - period end 600,000 528,915 534,960 536,236 515,300 500,838 500,000 485,410 470,620 452,900 444,934 400,000 300,000 200,000 100,000 - 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21
Slide 48: Sales Force: Sales Strength
SALES FORCE Sales Strength - Period End 12,000 10,000 8,000 4,411 3,866 4,168 3,025 3,387 3,650 3,896 3,924 3,324 6,000 1,480 1,467 1,448 1,461 1,526 1,515 1,503 1,480 4,000 1,363 2,000 4,285 4,312 4,143 4,072 4,291 4,307 4,202 3,972 3,413 - 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q
Slide 49: 1Q FY21 Performance Summary
JUST DIAL LTD - 1Q FY21 (Quarter ended June 30, 2020) PERFORMANCE SUMMARY Metric Unit 1Q FY21 1Q FY20 YoY change 4Q FY20 QoQ change Operating Revenue (₹ million) 1,624 2,402 -32.4% 2,349 -30.9% Operating EBITDA (₹ million) 375 643 -41.6% 743 -49.6% Operating EBITDA Margin % 23.1% 26.8% -367 bps 31.6
Slide 50: 1Q FY21 Performance Summary (operating metrics)
JUST DIAL LTD - 1Q FY21 (Quarter ended June 30, 2020) PERFORMANCE SUMMARY Metric Unit 1Q FY21 1Q FY20 YoY change 4Q FY20 QoQ change Unique Visitors (million) 100.0 156.1 -35.9% 138.9 -28.0% - Mobile (million) 81.0 125.1 -35.3% 111.2 -27.2% - Desktop/ PC (million) 15.6 22.3 -29.9% 21.1 -26.2% - Voice
Slide 51: Board of Directors
BOA R D OF DIR ECTOR S EXECUTIVE DIRECTORS Founder, Managing Director and Chief Executive Officer of Justdial with over 32 years of V S S Mani experience in the field of media and local search services. Whole-time Director with 27 years of experience, working with Justdial in the field of strategic
Slide 52: Leadership Team
LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Chief Executive Officer 32 Years management Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhishek Bansal Chief Financial Officer 11 Years Compliance & Traffic Leads Produc
Slide 53: Shareholding Pattern
S H A R E H O L D I N G PAT T E R N 11.03% 33.42% INDIVIDUALS PROMOTERS 19.86% AS ON DOMESTIC JUN 30, 2020 INVESTORS 35.69% FOREIGN INVESTORS
Slide 54: End of Presentation
End of Presentation