Au Small Finance Bank Limited · NSE:AUBANK

Au Small Finance Bank — JM Financial BSFI Conference 2021

19 slides from Au Small Finance Bank's conference presentation, Feb 12, 2021

  1. Slide 1: Regulation 30 disclosure cover letter to exchanges

    Ref. No.: AUSFB/SEC/2020-21/388 Date: 12th February 2021 Listing Department Department of Corporate Services, National Stock Exchange of India Limited, The BSE Limited, Exchange Plaza, Bandra Kurla Complex, Phiroze Jeejeebhoy Towers, Bandra (East), Mumbai 400051, Dalal Street, Mumbai 400001, Maharas

  2. Slide 2: JM Financial India Conference

    JM Financial India Conference 11th February

  3. Slide 3: AU has always been known for… Taking banking to the unbanked and underserved

    AU has always been known for… Taking Banking to the unbanked and underserved 63% 87% 35% 14.4% 0.8% Yield Net NPA Branches in semi-urban and Loans to priority sector AUM Growth (3-year average) (3-year average) rural areas (3-year CAGR ) Banking for the real “Bharat” Strong Growth Pricing & Underwri

  4. Slide 4: Inspiring trust with our consistent execution

    Inspiring trust with our consistent execution 15 States and 2 UTs Touchpoints Customers Employees 728 18.8 lakh 18,992 Vs. Vs. Vs. 624 15.9 lakh 15,308 (31-Dec-19) (31-Dec-19) (31-Dec-19) Loan Assets Under Total B/S Assets Disbursements1 Deposits3 CASA Ratio# Management2 ₹ Crore ₹ Crore ₹ Crore ₹ Cr

  5. Slide 5: Improving customer experience by continuously challenging status quo

    Improving customer experience by continuously challenging status quo Monthly interest payout Customer Extended services banking menu hours Challenging status quo Engaging is in our “Any & DNA branch is personalize home d comms branch” CKYC – No deposit enabling or less withdrawal paperwork slip

  6. Slide 6: But I am not here to talk about our known strengths…

    But I am not here to talk about our known strengths…

  7. Slide 7: Did you know that? Tab Banking

    Did you know that? 2017 2018 Paperless 2019 Tab Two- WhatsApp Banking Wheeler Banking Loans ````` Industry first process to Only bank with 90% + Industry first initiative to disburse end-to-end Two- adoption of Tab Banking to enable Saving Account Wheeler Loans for both onboard deposit customers ope

  8. Slide 8: Our goal is to become a tech-led bank with our existing deep expertise in inclusive banking

    Our goal is to become a tech-led bank with our existing deep expertise in inclusive banking Its a rare combination

  9. Slide 9: Covid has led to a step-change in customer adoption of digital technologies

    Covid has led to a step-change in customer adoption of digital technologies… 20x subscriber jump e-grocery market expected to 40% growth in e-commerce in 2020 (from 2019 to March’ expand ~10x by 2024 2020) “We have seen two years of digital acceleration in two months” - Satya Nadella, CEO Microsoft

  10. Slide 10: Unlocking tremendous opportunity and leveling the playing field

    Unlocking tremendous opportunity and leveling the playing field… 0.1x 300 mn $900 bn Household to debt ratio Unbanked households Unmet MSME Credit Gap 0.1x of global looking for credit by 2023 in India average High adoption of fintech / digital banking in India *Source: NASSCOM (Fintech Lending: Unt

  11. Slide 11: However digital banking models are still evolving

    However digital banking models are still evolving… A Leading Payments Player in India Source: The Ken Source: CNBC Lending fintechs trying to scale Regulations still evolving <0.1% <0.3% Personal Finance MSME Share of top-5 standalone Fintechs in India Source: TransUnion CIBIL, AU estimate

  12. Slide 12: Regulated banks are best-placed to execute on the digital banking opportunity in India

    We strongly believe that regulated banks are best- placed to execute on the digital banking opportunity in India

  13. Slide 13: Digital continues to be our top priority

    Digital continues to be our top priority  Building compelling customer experience across touch-points  Increasing product offerings  Driving engagement and building our brand as a digital bank  Continual internal digitization (data analytics, automation, architecture, security)  Building team c

  14. Slide 14: Deep focus on enhancing customer experience

    Deep focus on enhancing customer experience…  Upgraded Mobile Banking and Internet Banking platform; launched in Q3FY21 with 130+ new functionalities  10+ new end-to-end banking service & product journeys for both NTB and ETB customers scheduled for launch in Q1FY22 Deposits Cards Loans Insurance

  15. Slide 15: Increasing product offerings

    Increasing product offerings Existing Upcoming Instant SA and FD Paperless 2-Wheeler Loan POS/QR Solutions for Credit Card and Prepaid Card Auto Market Place using Video KYC Merchants Online Home Online Unsecured Loans Lending Life Insurance Investment (MF, IPO) Tax Filing Health Insurance Digital G

  16. Slide 16: With seamless multi-channel engagement

    With seamless multi-channel engagement Offers across major brands Shopping Festival and Pre-Approved Offers on Maruti Suzuki NEXA 78% Debit Card users on Amazon were new activations Hyperlocal Debit Card Offers across cities Events for Customer Engagement

  17. Slide 17: Continual digitization and building a strong team

    Continual digitization and building a strong team • Tab based journeys for lending products - SBL (live); Home Tab Banking Loan and Wheels to be launched in Q1FY22 • Risk based score cards for credit underwriting to reduce TAT Data and Analytics • 4+ lakh pre-approved offers generated 6K+ Mobile CRM

  18. Slide 18: Thank You

    THANK YOU

  19. Slide 19: Disclaimer

    Disclaimer This presentation has been prepared by AU SMALL FINANCE BANK LIMITED (the “Bank”) solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Ban

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