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HLPY SELECTED BY VOLKSWAGEN GROUP FRANCE TO MANAGE THE DIGITIZATION AND DELIVERY OF ITS ROADSIDE ASSISTANCE SERVICE IN FRANCE

hlpy, the Italian scale-up that is revolutionizing vehicle assistance services in a fully digital mode, has been chosen by Volkswagen Group France, the import subsidiary of six of the world's second largest car manufacturer's brands, as the new provider of roadside assistance and travel continuity services for the French market. This market, the largest in Europe after Germany, has around 4 million users and 270 000new registrations annually for the Volkswagen, Volkswagen Commercial Vehicles, ŠK

articleVolkswagen AgOctober 22, 20253/company/volkswagen-ag/news/hlpy-selected-by-volkswagen-group-france-to-manage-the-digitization-and-delivery-of-its-roadside-assistance-service-in-france
HLPY SELECTED BY VOLKSWAGEN GROUP FRANCE TO MANAGE THE DIGITIZATION AND DELIVERY OF ITS ROADSIDE ASSISTANCE SERVICE IN FRANCE

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[{"type":"text","content":"hlpy's journey continues and is strengthened by the expansion of its agreements with the main automotive players in the European market: the group plans to provide more than 500 000 services in Europe by 2026","length":212,"tagName":"p"},{"type":"text","content":"PARIS, Oct. 22, 2025 /PRNewswire/ -- hlpy, the Italian scale-up that is revolutionizing vehicle assistance services in a fully digital mode, has been chosen by Volkswagen Group France, the import subsidiary of six of the world's second largest car manufacturer's brands, as the new provider of roadside assistance and travel continuity services for the French market. This market, the largest in Europe after Germany, has around 4 million users and 270 000new registrations annually for the Volkswagen, Volkswagen Commercial Vehicles, ŠKODA, SEAT, CUPRA and Audi brands.","length":578,"tagName":"p"},{"type":"image","alt":"hlpy founders","displaySize":"","headline":null,"caption":"hlpy founders","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":267,"url":"https://media.zenfs.com/en/prnewswire.com/a345ceadc575e7f4736aad189568e2eb"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/b.ldbKMgTxy8vR9uQbwGXQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTQ3MTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/a345ceadc575e7f4736aad189568e2eb","width":400,"height":267}},"href":"https://mma.prnewswire.com/media/2799424/hlpy_founders.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"The agreement entered the operational test phase at the beginning of October, with roll-out scheduled for early November. It includes the provision of afully digitalized roadside assistance package - including the "B-call" electronic emergency call, which guarantees a permanent connection between drivers and the hlpy platform. This collaboration reflects Volkswagen Group France's determination to take its assistance services to the next level, with an innovative, digital approach to improving the customer experience.","length":546,"tagName":"p"},{"type":"text","content":"With this new partnership, hlpy, just five years after its launch in May 2020, is strengthening its footprint on the French market, where it has had a subsidiary since 2022, by revolutionizing the very concept of assistance in an innovative way.","length":...

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