Business
United Utilities Trading Update
United Utilities Trading Update.
About this update from United Utilities Group Plc
[{"type":"text","content":"\n \n \n 28 March 2023\n \n \n \n \n \n \n \n \n UNITED UTILITIES\n \n \n \n Trading Update ahead of 2022/23 results\n \n \n \n \n \n United Utilities announces the following trading update ahead of its full year results on 25 May 2023.\n \n \n \n \n \n \n Supporting customers\n \n \n \n Helping customers cope with cost of living challenges remains a top priority at United Utilities. The company's industry leading £280m package of customer support over AMP7 will continue to provide financial assistance for over 200,000 households with their water bill during 2023/24.\n \n \n \n \n \n \n Sustainability focus\n \n \n \n United Utilities continues to perform strongly across key ESG indices, having been assessed by Sustainalytics as a Top Rated Company for 2023 and ranked as World Class in the Dow Jones Sustainability Index (DJSI). We have improved our latest Carbon Disclosure Project (CDP) score, achieving an A- in the CDP climate change response 2022 and Leadership level across nine of eleven categories as well as being in the top quartile of the non-energy utility peer group.\n \n \n In addition, United Utilities has been included in the Bloomberg Gender-Equality Index 2023, and ranked 11th in The Inclusive Companies Top 50 UK Employers List, recognising its commitment to more equal and inclusive workplaces.\n \n \n \n \n \n \n Leading environmental performance\n \n \n \n United Utilities remains a sector leader in minimising the number of serious pollution incidents, having again achieved a zero score in 2022/23. We have been ranked as a top 4-star performer in the Environment Agency's Environmental Performance Assessment (\"EPA\") in five of the last seven years. Our Better Rivers, Better North West plan is delivering environmental improvements and we have reduced the number of reported spills from CSOs by 38% since 2020, exceeding our 33% target two years earlier than expected.\n \n \n \n \n \n \n Financial performance\n \n \n \n \n ODI Performance\n \n : In December we experienced a period of extreme weather. While our teams and partners worked tirelessly to minimise disruption, some customers experienced short-term supply interruptions caused by rapid freeze-thaw events, leading to burst pipes. As a result, ODI performance for the year will be adversely impacted. Net ODI outperforman...