Business
TTEC Advances Its Commitments to Employee Well-Being and Environmental Stewardship in Its Latest Impact and Sustainability Report
New report underscores progress in sustainability, enhanced disclosures, and continued investment in employees and communities AUSTIN, Texas, April 07, 2026
About this update from Ttec Holdings, Inc.
[{"type":"text","content":"New report underscores progress in sustainability, enhanced disclosures, and continued investment in employees and communities\nAUSTIN, Texas, April 07, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience, today announced the release of its 2025-26 Impact and Sustainability Report highlighting meaningful progress across the company’s environmental, social, and governance priorities. The report highlights the company’s commitment to sustainable growth, employee well-being, environmental stewardship, and ethical governance, showcasing year-over-year progress in transparency and accountability, sustainability disclosure, and investments in the communities where the company operates. “As we navigate rapid geopolitical shifts and evolving social needs, our commitment has moved beyond intent to impact,” said Ken Tuchman, Chairman and CEO of TTEC. “By embedding sustainability principles across our operations, we are driving meaningful outcomes not just for our clients, but also for our employees, and the communities where we live and work.” 2025-26 Impact and Sustainability Report highlights include: Expansion of TTEC’s learning and development ecosystem, including AI literacy, leadership development, and skills to support the future of workImproved Carbon Disclosure Project (CDP) and EcoVadis scores and sustainability ratings, reflecting increased maturity in climate impact data collection, governance, and disclosureAlignment with International Sustainability Standards Board (ISSB) IFRS S1 and S2 frameworks, advancing sustainability-related financial disclosures in line with global best practicesMultiple global awards for employee experience, leadership, and workplace cultureEvolution of TTEC’s Responsible AI Council to ensure ethical AI use, guided by principles of fairness, transparency, accountability, privacy, and human oversightInvestment in employees’ well-being through internal mobility programs, career development opportunities, and expanded mental health initiatives under the company’s “It’s OK” Global Mental Health Program “We can’t thrive in a world that isn’t thriving,” said Margaret McLean, TTEC Chief Legal and Risk Officer and the executive sponsor for the company’s impact and sustainability init...