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As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI Playbook

AI Gateway by TTEC Digital is designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. AUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection

articleTtec Holdings, Inc.April 2, 20264/company/ttec-holdings-inc/news/as-ai-collides-with-legacy-contact-center-technology-ttec-digitals-latest-software-release-is-rewriting-the-enterprise-ai-playbook-47
As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI Playbook

About this update from Ttec Holdings, Inc.

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More updates from Ttec Holdings, Inc.

TTEC DigitalAlfredo Rizzocustomer experiencecontact centerAI capabilitiesAI Gatewaycustomer servicecustomer