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Zaelab Recognized as a Market Challenger in ISG Provider Lens® 2026 U.S. Report for ServiceNow Ecosystem Partners
Zaelab today announced it has been recognized as a Market Challenger in the U.S. in the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for ServiceNow Consulting and Implementation Services.
About this update from Servicenow, Inc.
[{"type":"text","content":"WESTPORT, Conn., April 28, 2026 /PRNewswire/ -- Zaelab today announced it has been recognized as a Market Challenger in the U.S. in the 2026 ISG Provider Lens® ServiceNow Ecosystem Partners report for ServiceNow Consulting and Implementation Services.","length":251,"tagName":"p"},{"type":"image","alt":"Zaelab Recognized as a Market Challenger in ISG Provider Lens® 2026 U.S. Report for ServiceNow Ecosystem Partners","displaySize":"","headline":null,"caption":"Zaelab Recognized as a Market Challenger in ISG Provider Lens® 2026 U.S. Report for ServiceNow Ecosystem Partners","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":213,"url":"https://media.zenfs.com/en/prnewswire.com/20005cffc12b886eabe140e458f93b4c"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/TkryY67EQmG.cJzJGvJbyA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM3NQ--/https://media.zenfs.com/en/prnewswire.com/20005cffc12b886eabe140e458f93b4c","width":400,"height":213}},"href":"https://mma.prnewswire.com/media/2966977/Zaelab_Recognized_as_a_Market_Challenger_in_ISG_Provider_Lens.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"The ISG Provider Lens® report evaluates leading ServiceNow partners based on portfolio attractiveness and competitive strength, including market presence, delivery capabilities, innovation, and customer impact. This recognition places Zaelab among a select group of firms with a strong, growing position in the U.S. market. It reflects continued traction as enterprises look for a more commercial, customer-led approach to ServiceNow.","length":434,"tagName":"p"},{"type":"text","content":"Zaelab focuses on how the front office connects across the business, aligning CRM, CPQ, commerce, and service to how customers buy and how revenue moves. The company works with complex B2B enterprises managing multi-step buying journeys, configurable products, and long-term customer relationships. With ServiceNow, Zaelab brings these capabilities together across front- and back-office functions into a single system designed around how customers engage and how the business operates.","length":486,"tagName":"p"},{"type":"text","content":""We're proud of this recognition from ISG," said Zaelab CEO Evan Klein. "Customer experience has a direct impact on revenue, but most systems weren't built th...