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Asymbl Expands MuleSoft Investment to Orchestrate Digital Workforce, Projecting $13 Million Productivity Impact In 2026

Asymbl, the workforce orchestration company, is announcing a multi-year MuleSoft agreement, expanding its strategic partnership with Salesforce. The agreement establishes MuleSoft Agent Fabric as the orchestration, governance, and observability foundation for Asymbl's hybrid workforce, which is driving a 56x ROI for the business in 2026. This gives Asymbl unified Model Context Protocol (MCP) governance, agent-to-agent orchestration, while Flex Gateway provides redundancy across inference provide

articleSalesforce, Inc.April 29, 20265/company/salesforcecom-inc/news/asymbl-expands-mulesoft-investment-to-orchestrate-digital-workforce-projecting-dollar13-million-productivity-impact-in-2026
Asymbl Expands MuleSoft Investment to Orchestrate Digital Workforce, Projecting $13 Million Productivity Impact In 2026

About this update from Salesforce, Inc.

[{"type":"text","content":"This partnership gives Asymbl enterprise-grade control, orchestration, and reliability across the integrations and AI providers that power its digital workforce.","length":161,"tagName":"p"},{"type":"text","content":"AUSTIN, Texas, April 29, 2026 /PRNewswire/ -- Asymbl, the workforce orchestration company, is announcing a multi-year MuleSoft agreement, expanding its strategic partnership with Salesforce. The agreement establishes MuleSoft Agent Fabric as the orchestration, governance, and observability foundation for Asymbl's hybrid workforce, which is driving a 56x ROI for the business in 2026. This gives Asymbl unified Model Context Protocol (MCP) governance, agent-to-agent orchestration, while Flex Gateway provides redundancy across inference providers.","length":558,"tagName":"p"},{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":198,"url":"https://media.zenfs.com/en/prnewswire.com/a3ea413195aeb8b8ae162410c240364a"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/ilvKUNurtaE3WmqLijCQjw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM0OQ--/https://media.zenfs.com/en/prnewswire.com/a3ea413195aeb8b8ae162410c240364a","width":400,"height":198}},"href":"https://mma.prnewswire.com/media/2968125/Asymbl_MuleSoft_announcement.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Asymbl's hybrid workforce operates with 58% digital workers and 42% human employees across 13 business functions including recruiting, sales, marketing, engineering, services delivery, and people operations, with additional functions in the pipeline through the next calendar year.","length":285,"tagName":"p"},{"type":"text","content":"Scaling a workforce of this size and composition isn't something you can DIY. Today, tracking and governing how digital and human workers collaborate, share context, and escalate decisions requires a level of orchestration that generic tooling wasn't built for. Agent sprawl, tool sprawl, and context sprawl compound on top of each other. Without an agentic control plane operationalizing your digital labor fleet isn't just inefficient, it's irresponsible. MuleSoft removes volume constraints on the integrations, agents, and orchestration workflows that scaling a hybrid workforce of this size ...

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MuleSoftdigital labororchestrationcontrol planeworkforceproductivity impact