Business
Kodak Renews U.S. Voice Services Outsourcing Deal With Nortel
Kodak Renews U.S. Voice Services Outsourcing Deal With Nortel.
About this update from Newterra Resources, Inc.
[{"type":"text","content":"\n\n\n\nExtension Through 2008 Includes Upgrade to IP-Enabled Communication\n\n\nServer\n\n\nROCHESTER, NY, Dec. 18 /CNW/ - Eastman Kodak Company has agreed to a\nthree-year renewal of an existing agreement with Nortel(x) (NYSE/TSX: NT) for\nmanagement of its U.S. voice network.\n\n\nThe renewal, signed earlier this year, calls for Nortel to continue\nmanaging Kodak's U.S. network of PBXs and telephone services through 2008. It\nalso includes upgrading an existing Meridian(x) SL-100(x) switch to an IP-enabled\nCommunication Server 2100. This upgrade will allow Kodak to provide VoIP\ncapability when cost-effective for requirements such as worker mobility.\n\n\nKodak, which has outsourced its voice network to Nortel since 1995, will\ncontinue to benefit from Business Made Simple through lower capital and\noperating costs. Kodak will also gain an infrastructure better prepared for\nfuture technologies without sacrificing previous investments.\n\n\n\"Nortel's extensive experience in providing these Network Managed\nServices for Kodak has provided a unique understanding of how to efficiently\nand cost-effectively address their communications needs,\" said Dietmar Wendt,\npresident, Global Services, Nortel.\n\n\n\"We will continue to provide cost savings by operating and managing\nKodak's U.S. network,\" Wendt said. \"And we'll work with Kodak to address both\ncurrent and future needs - including migration to VoIP if and when it makes\nsense - without requiring them to take on the costs associated with buying,\nimplementing and operating new equipment.\"\n\n\nNortel provides network management and maintenance for Kodak's voice\nnetwork, including remote fault monitoring with proactive network\nsurveillance, customer-defined service level agreements for response and\nresolution, moves and changes, comprehensive customer reporting, and dedicated\nservice management.\n\n\nNortel Network Managed Services provide multi-vendor, multi-technology\nnetwork and performance management, assisted operations, hosted solutions and\nmanaged security across wireless and wireline data and voice networks. These\nservices are focused on helping customers transition from legacy networks to\nconverged solutions and next-generation technology. Network Managed Services\nare part of the Nortel Global Services portfolio, which offers a full range of\nnetwork a...