Business
KellyOCG Named No. 1 Provider on HRO Today's 2026 Baker's Dozen Customer Satisfaction Ratings for MSP
Business ranks first in Quality of Service, No. 2 in Breadth of Service, No. 3 in Size of Deal categoriesTROY, Mich., May 21, 2026 (GLOBE NEWSWIRE) -- KellyOCG®, the outsourcing and consulting business of Kelly® (Nasdaq: KELYA, KELYB), a global workforce strategy and solutions provider, has claimed the top spot on HRO Today's 2026 Baker's Dozen Customer Satisfaction Ratings™ for MSP in Contingent Labor Resourcing and Management. KellyOCG also ranks No. 1 in Quality of Service, No. 2 in Breadth o
About this update from Kelly Services, Inc.
[{"type":"text","content":"Business ranks first in Quality of Service, No. 2 in Breadth of Service, No. 3 in Size of Deal categories","length":105,"tagName":"p"},{"type":"text","content":"TROY, Mich., May 21, 2026 (GLOBE NEWSWIRE) -- KellyOCG®, the outsourcing and consulting business of Kelly® (Nasdaq: KELYA, KELYB), a global workforce strategy and solutions provider, has claimed the top spot on HRO Today's 2026 Baker's Dozen Customer Satisfaction Ratings™ for MSP in Contingent Labor Resourcing and Management. KellyOCG also ranks No. 1 in Quality of Service, No. 2 in Breadth of Service, and No. 3 in Size of Deal.","length":440,"tagName":"p"},{"type":"text","content":"Being named the top managed service provider (MSP) by HRO Today reflects KellyOCG’s relentless focus on client outcomes and innovation. The Baker's Dozen rankings are determined exclusively by feedback from buyers through an online survey and are a direct reflection of client experience and satisfaction with top MSPs globally.","length":332,"tagName":"p"},{"type":"text","content":""KellyOCG continues to be a dominant global player in the workforce services and total workforce solutions sector," Elliot Clark, CEO of HRO Today, said. "Their top ranking as a Contingent Labor Managed Service Provider is directly related to their customer service ethos, their innovative platform technology, their AI-driven analytics support for decision making, and their commitment to providing full-featured support in a variety of industries in multiple geographies."","length":494,"tagName":"p"},{"type":"text","content":"Over the past 24 months, KellyOCG has evolved its business, moving to an integrated enterprise talent management model that helps clients replace fragmented operations, compliance gaps, and cost overruns with a unified workforce strategy that delivers agility, efficiency, and strategic foresight. The business is built on four core pillars: governance, consultation, and innovation; talent channel access and guidance; supply chain engagement and administration; and workforce visibility, analytics, and insights.","length":514,"tagName":"p"},{"type":"text","content":"Underpinning this model is an integrated technology ecosystem anchored by the proprietary Helix and Sevayo® platforms, delivering workforce data, predictive analytics, and agentic AI decision support acros...