Business
Kaltura Launches Agentic AI Conversational Avatars to Power the Next Generation of Enterprise Engagement for Customers, Employees, Learners, and Audiences
The photorealistic real-time, enterprise-grade conversationaI video agents, also available in the form of a Software Development Kit for developers and coding
About this update from Kaltura, Inc.
[{"type":"text","content":"The photorealistic real-time, enterprise-grade conversationaI video agents, also available in the form of a Software Development Kit for developers and coding agents, understand and cater to organizational and user intelligence and intent\nNew York, March 12, 2026 (GLOBE NEWSWIRE) -- Kaltura, Inc. (NASDAQ: KLTR), the Agentic Digital Experience company, today announced the general availability of Kaltura Agentic Avatars, a new class of real-time conversational AI video agents for organizations. Kaltura’s Agentic Avatars combine live, human-like interaction with organizational intelligence and business intent, enabling rich, interactive, personalized customer, employee, learner, and audience journeys. Kaltura is also launching a Conversational Agents Software Development Kit (SDK) which enables developers and coding agents to add real-time, avatar-based agentic AI conversations directly into their company’s applications and digital experiences, integrated with their workflows, data, systems, and agentic engines. You can learn more and talk to a Kaltura agent here and interact with one of our specialized agents here. Digital experiences remain fragmented and often disconnected from the broader business context, leaving users without meaningful support at critical moments. Agentic Avatars introduce a fundamentally different interaction model, one that interprets user intent as it unfolds and advances conversations toward defined objectives across websites, applications, learning platforms, and support environments. Through the new SDK, organizations can embed these avatars directly into their own digital experiences and design customized interactions tailored to their workflows and user journeys. Powered by conversational AI in over 30 languages, and infused with dynamically generated media, Kaltura’s Agentic Avatars analyze speech and contextual signals in real time, including screen and camera comprehension, produce rich multimodal responses, and integrate directly with enterprise systems and knowledge repositories, with enterprise-grade governance and compliance. The Agentic Avatars run on Kaltura’s scalable video infrastructure, are connected to Kaltura’s Genie agents, and integrated with Kaltura’s experience products such as Video Portals, Virtual Events and Webinars, and Virtual Classroom. With the Agentic Avatar SDK, develope...