Business
itim launches 'Chameleon 360' store solutions
itim launches 'Chameleon 360' store solutions.
About this update from Itim Group Plc
[{"type":"text","content":"\n \n \n \n RNS Number : 4411P\n itim Group PLC\n 19 October 2021\n \n \n \n \n itim Group plc\n \n \n itim launches 'Chameleon 360' Omni-channel store solutions\n \n \n itim Group plc [AIM: itim], the SaaS-based technology company that enables store-based retailers to optimise their businesses, is pleased to announce it has launched Chameleon 360 as a stand-alone product, which the Directors understand is one of the most powerful Omni-channel store solutions that combines full Omni-channel capabilities at point of sale ('POS').\n \n \n Chameleon 360 is an Omni-channel store-centric solution that combines full Omni-channel capabilities at POS, with in-store mobile apps, consumer apps, fully integrated with ecommerce platforms. \n \n \n The 360 platform, which is currently being rolled-out to many of itim's clients, is a complete store-based CRM with full access to a single view of customers both in-store and online, allowing stores to re-engage with their local communities. \n \n \n The platform gives stores similar functionality that would be expected in a call centre from a 'customer service' perspective. The system also provides store staff with a real-time view of stock across the network. \n \n \n Chameleon 360's mobile functionality provides assisted selling capabilities, which means store staff can be away from counters and on the floor serving customers: \n \n \n \n Product 360:\n \n Ensures staff have the right information at their fingertips to delight customers and empower them to become product experts and stylists.\n \n \n \n Sell 360:\n \n Allows staff to sell to customers from anywhere on the shop floor using mobile devices and quickly adapt to changing store conditions to perform anything from queue busting to providing a \"personal shopper\" experience.\n \n \n \n Customer 360\n \n : Offers store staff instant access to single views of customer, product feedback, wish lists and loyalty programmes. \n \n \n \n Stock 360:\n \n Allows mobile users to switch easily to more operational tasks, all from the same device. Orders can be managed efficiently from picking to transfers.\n \n \n Ali Athar, CEO of itim Group plc, said:\n \n \n \"I am delighted to be unveiling the latest offering from itim's range of ecommerce solutions. With footfall continuing to fall nationwide, we know that the role which stores play h...