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EV Owner Satisfaction Climbs to New High Amid Sales Slump, JD Power Finds

TROY, Mich., February 18, 2026--JD Power: EV Owner Satisfaction Climbs to New High Amid Sales Slump

articleFord Mtr Co DelFebruary 18, 20265/company/ford-motor-company/news/ev-owner-satisfaction-climbs-to-new-high-amid-sales-slump-jd-power-finds
EV Owner Satisfaction Climbs to New High Amid Sales Slump, JD Power Finds

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