Business
Firstsource recognized as a Leader in Banking Operations by Everest Group and NelsonHall
Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and an RP-Sanjiv Goenka Group company, has earned dual analyst recognitions for its Banking Operations capabilities – named a Leader and Star Performer in the Everest Group Banking Operations – Services PEAK Matrix® Assessment 2025 and a Leader in the NelsonHall NEAT 2025 evaluation for GenAI & Process Automation in Banking across both Operations Services and Process Automati
About this update from Firstsource Solutions Limited
[{"type":"text","content":"LONDON, Jan. 6, 2026 /PRNewswire/ -- Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and an RP-Sanjiv Goenka Group company, has earned dual analyst recognitions for its Banking Operations capabilities – named a Leader and Star Performer in the Everest Group Banking Operations – Services PEAK Matrix® Assessment 2025 and a Leader in the NelsonHall NEAT 2025 evaluation for GenAI & Process Automation in Banking across both Operations Services and Process Automation Services.","length":563,"tagName":"p"},{"type":"image","alt":"Firstsource Logo","displaySize":"","headline":null,"caption":"Firstsource Logo","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":241,"url":"https://media.zenfs.com/en/prnewswire.com/bc6b0a88ff52c2d98f3579c02028be4f"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/OTWlZ5T8NQM0QB4y8iNHwg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTQyNTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/bc6b0a88ff52c2d98f3579c02028be4f","width":400,"height":241}}},{"type":"text","content":"These recognitions reflect independent analyst validation of Firstsource's ability to deliver regulated, outcome-oriented banking operations at scale, powered by AI, automation and deep domain expertise across lending, payments, servicing, compliance, fraud management, document processing and workflow automation.","length":318,"tagName":"p"},{"type":"text","content":"Rajiv Malhotra, Head – EMEA, Firstsource, shared, "This recognition from Everest Group and NelsonHall reflects the trust our clients across our EMEA business place in us as they modernize core banking operations under intense regulatory and cost pressures. Our AI-native UnBPO™ model and deep expertise in lending, mortgage, payments, and customer operations enable banks to achieve rapid, compliant transformation without disrupting day-to-day delivery.","length":459,"tagName":"p"},{"type":"text","content":""In a market where speed, resilience, and responsible AI matter more than ever, we're helping regional and global banks adopt scalable Gen AI and automation that improve risk outcomes, enhance customer journeys, and create sustainable operational agility."","length":270,"tagName":"p"},{"type":"text","content":"The Everest Group assessment at...