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FirstEnergy Pennsylvania Customers Can Get Help with Seasonal Energy Bills
During this winter's bitter cold, heating systems have had to work overtime to keep homes comfortable, which means higher energy use and higher electric bills for many households. With warmer weather on the way, now is the time for customers to explore options that can make monthly energy costs easier to manage. FirstEnergy Pennsylvania Electric Company (FE PA) – a FirstEnergy Corp. (NYSE: FE) company known locally as Penn Power, Penelec, Met-Ed and West Penn Power – offers several bill assistan
About this update from Firstenergy Corp.
[{"type":"text","content":"GREENSBURG, Pa., March 24, 2026 /PRNewswire/ -- During this winter's bitter cold, heating systems have had to work overtime to keep homes comfortable, which means higher energy use and higher electric bills for many households. With warmer weather on the way, now is the time for customers to explore options that can make monthly energy costs easier to manage. FirstEnergy Pennsylvania Electric Company (FE PA) – a FirstEnergy Corp. (NYSE: FE) company known locally as Penn Power, Penelec, Met-Ed and West Penn Power – offers several bill assistance programs to help customers stay in control of their electric costs.","length":622,"tagName":"p"},{"type":"image","alt":"West Penn Power Logo (PRNewsfoto/FirstEnergy Corp.)","displaySize":"","headline":null,"caption":"West Penn Power Logo (PRNewsfoto/FirstEnergy Corp.)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":213,"url":"https://media.zenfs.com/en/prnewswire.com/2e7fb05096eabfe0e7a3e341cdaa534f"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/ckPrdarDKWeoccjanJoTPw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM3NQ--/https://media.zenfs.com/en/prnewswire.com/2e7fb05096eabfe0e7a3e341cdaa534f","width":400,"height":213}},"href":"https://mma.prnewswire.com/media/546015/West_Penn_Power_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"John Hawkins, FirstEnergy President, Pennsylvania: "We want our customers to feel safe and comfortable in their homes all year long. If you're having trouble paying your electric bill, please reach out. There are programs and payment options that may help lower your bill or prevent disconnection, and our team is here to guide you through them."","length":360,"tagName":"p"},{"type":"text","content":"The following assistance programs are available to eligible customers:","length":70,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Pennsylvania Customer Assistance Program (PCAP): Residential customers can pay a percentage of their household income each month instead of their actual charges. Customers may also qualify to have their past-due balance eliminated.","length":232,"tagName":"p"}]},{"val":[{"type":"text","content":"Low-Income Energy Assistance Program (LIHEAP): Provides payment directly to the utility company to help with heating bills or restore service. ...