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FirstEnergy Ohio Customers Can Get Assistance with Electric Bills
When temperatures drop, home heating systems have to work harder – especially during long stretches of frigid weather. That extra energy use can cause electric bills to climb. To help manage seasonal costs, Ohio Edison, The Illuminating Company and Toledo Edison – FirstEnergy Corp. (NYSE: FE) electric companies – are encouraging customers to explore the bill assistance programs and options available to them.
About this update from Firstenergy Corp.
[{"type":"text","content":"Assistance programs can help customers keep energy costs manageable","length":67,"tagName":"p","attribs":{}},{"type":"text","content":"AKRON, Ohio, March 24, 2026 /PRNewswire/ -- When temperatures drop, home heating systems have to work harder – especially during long stretches of frigid weather. That extra energy use can cause electric bills to climb. To help manage seasonal costs, Ohio Edison, The Illuminating Company and Toledo Edison – FirstEnergy Corp. (NYSE: FE) electric companies – are encouraging customers to explore the bill assistance programs and options available to them.","length":460,"tagName":"p"},{"type":"image","alt":"Ohio Edison Logo (PRNewsfoto/FirstEnergy Corp.)","displaySize":"","headline":null,"caption":"Ohio Edison Logo (PRNewsfoto/FirstEnergy Corp.)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":163,"url":"https://media.zenfs.com/en/prnewswire.com/9fad53caef1a0566243e200d17ee7f28"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/Y_wmfKbGF.7LcHgFkWd2Hg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTI4Nw--/https://media.zenfs.com/en/prnewswire.com/9fad53caef1a0566243e200d17ee7f28","width":400,"height":163}},"href":"https://mma.prnewswire.com/media/546010/Ohio_Edison_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Torrence L. Hinton, President, FirstEnergy Ohio: "Winter energy bills can be challenging for a lot of Ohio families, and we want our customers to know they don't have to navigate it alone. Meaningful help is available, and our team is ready to connect you with programs and resources that can make a real difference and provide peace of mind."","length":357,"tagName":"p"},{"type":"text","content":"The following assistance programs are available to eligible customers:","length":70,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Percentage of Income Payment Plan Plus (PIPP Plus): Allows customers to pay a percentage of their household income toward their monthly electric bill and may help eliminate a past-due balance. ","length":194,"tagName":"p"}]},{"val":[{"type":"text","content":"Home Energy Assistance Program (HEAP): Provides cash grants to help customers pay winter heating bills. Emergency HEAP helps customers avoid service disconnection.","length":163,"tagName":"p"}]}],"tagName":"ul","bulletedLis...