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Experian Marks a Breakthrough in Consumer AI with the Next Evolution of Its Virtual Assistant

COSTA MESA, Calif., March 16, 2026--Experian today unveiled the next evolution of the Experian Virtual Assistant, EVA™, a significant advancement in its Consumer First AI strategy.

articleExperian PlcMarch 16, 20265/company/experian-plc/news/experian-marks-a-breakthrough-in-consumer-ai-with-the-next-evolution-of-its-virtual-assistant
Experian Marks a Breakthrough in Consumer AI with the Next Evolution of Its Virtual Assistant

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