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High Quality, Increased Member Satisfaction, Better Access to Care and Improved Outcomes Highlight Alignment Healthcare’s Impact in 2024
New report outlines impact of company’s commitment to always putting seniors first ORANGE, Calif., July 23, 2025 (GLOBE NEWSWIRE) -- Alignment Healthcare,
About this update from Alignment Healthcare, Inc.
[{"type":"text","content":"New report outlines impact of company’s commitment to always putting seniors first\nORANGE, Calif., July 23, 2025 (GLOBE NEWSWIRE) -- Alignment Healthcare, Inc. (NASDAQ: ALHC) today released its 2024 Impact Report outlining how it continued to deliver high-quality, personalized care to seniors while creating a positive impact on its members, providers, employees and the communities it serves. \"As America's senior population rapidly grows, Alignment Healthcare is redefining what's possible in health care by combining compassion, innovation and accountability,\" said John Kao, founder and CEO, Alignment Healthcare. \"Our Impact Report reflects our commitment to putting seniors first, empowering providers, leveraging data-driven care, and leading with a serving heart to create a better way to age in America.\" Noteworthy Highlights from the 2024 Impact Report include:Better Access to Care Served 11,500 members through the company’s signature Care Anywhere program in 2024, a 35% increase from 8,500 members in 2023. The program helped remove barriers to access for high-risk members by offering in-home and virtual care, supported by a 24/7 virtual care center.Drove a 95% year-over-year increase in ACCESS On-Demand Concierge Card transactions to 3.1 million in 2024, almost double the use of eligible grocery purchases and over-the-counter items. Usage of the debit card grew from 97,000 members in 2023 to 151,000 in 2024.Expanded caregiver benefit access by almost 86%, with eligible members rising from 63,000 in 2023 to 117,000 in 2024. Launched in 2023, Alignment’s benefit recognizes and supports those caring for the aging population. Improved Health Outcomes Achieved the company’s lowest hospitalization rate to date: 149 hospitalizations per 1,000 members in 2024 – down nearly 4.5% from 156 hospitalizations per 1,000 members in 2023. This reflects impact of Alignment’s proactive, preventive care approach.Reported 47% fewer skilled nursing facility admissions compared to the 2019 Medicare fee-for-service (FFS) benchmark, up from a 45% reduction in 2023. Delivery of Innovative, Data-Driven Care Enhanced care delivery through the integration of new capabilities in AVA®, Alignment’s proprietary technology platform, including streamlined health risk assessments and condition tracking; simplified mental health benefit navigation and in-netw...