Driving growth, delivering value
Full year results 2025
February 19, 2026
Investor and media presentation Zurich Insurance Group
© Zurich
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Content
Key highlights
Financial performance
Other important information
Group
Group
Disclaimer
P&C Life Farmers
P&C Life Farmers
Dividend policy 2023-2025 targets Customer KPIs
Solvency
Outlook
Other segments
Solvency and balance sheet
Investment details
Alternative performance measures
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February 19, 2026 Full year results 2025 2 © Zurich
Key messages
Successful start to 2025- 2027 cycle |
P&C: a record top and bottom-line |
Life: strong growth and record CSM |
Farmers is growing |
Cash and capital strength |
High quality results, delivering a record BOP of USD 8.9bn in FY-25, up 14% year-on-year. Record Core ROE of 26.9% with profit growth across all business segments |
P&C BOP of USD 5.1bn up 22%. Superior risk selection, improved portfolio mix paired with a favorable cat loss experience reduced CoR by 1.6ppts to 92.6%. GWP up 8% surpassing USD 50bn for the first time |
BOP of USD 2.3bn, up 10% excluding prior year one-offs. Strong top-line growth, up 7% like-for-like1. All-time high CSM of USD 13.8bn |
Record full year BOP. Farmers Exchanges2 GWP up 4% with the rate of policy count growth accelerating throughout the year. Strong underwriting result supports increased surplus ratio of 52.9% |
SST ratio of 259% as of FY-253 well in excess of 160% floor. Strong cash remittances of USD 7.4bn. Record NIAS of USD 6.8bn supports proposed dividend increase of 7% to CHF 30 |
1 In local currencies and after adjusting for acquisitions, disposals, methodological changes, and the transfer of a Life portfolio to Non-Core Businesses.
2 For all references to Farmers Exchanges see the disclaimer and cautionary statement.
3 Estimated Swiss Solvency Test (SST), calculated based on the Group's internal model approved by the Swiss Financial Market Supervisory Authority (FINMA). The SST ratio as of December 31 has to be filed with FINMA by end of April in the subsequent year and is subject to review by FINMA.
Durable growth, leading ROE and strong cash conversion
Core EPS (USD)1
Core ROE (%)2
Cash remittances (USDbn)
Dividend per share (CHF)
>51.9
+9% CAGR
45.1
37.9
40.1
34.2
27.4
29.5
21.5
7.1 7.4
4.4 4.6 4.8
3.4 3.4
+7% CAGR
30
28
26
24
22
20 20
25%
23%
>23%
16%
14%
14%
11%
27% >19
FY-19
FY-20
FY-21
FY-22
FY-23
FY-24
FY-25
FY-27
target
FY-19
FY-20
FY-21
FY-22
FY-23
FY-24
FY-25
FY-27
target
FY-19
FY-20
FY-21
FY-22
FY-23
FY-24
FY-25
2025-27
target
FY-19
FY-20
FY-21
FY-22
FY-23
FY-24
FY-25
1 Core Earnings per Share (EPS) in USD based on business operating profit after tax (BOPAT).
2 Business operating profit after tax (BOPAT) divided by average shareholders' equity excluding unrealized gains and losses.
Strong start to the 2025-2027 cycle
Core ROE (%)1
26.9%
Cash remittances (USDbn)
>19.0
Core EPS growth (%)2
+13%
51.9
SST (%)3
≥160%
259%
>23%
7.4
45.1
40.1
FY-25 Target
2025-2027
FY-25 Target 2025-2027
FY-24
baseline
FY-25 2027 target
(>9% CAGR)
FY-25e Target
2023-2025
1 Business operating profit after tax (BOPAT) divided by average shareholders' equity excluding unrealized gains and losses.
2 Core Earnings per Share (EPS) in USD based on business operating profit after tax (BOPAT).
3 On Swiss Solvency Test (SST), see footnote on page 3.
All businesses delivering strong momentum
GWP (USDbn)1
BOP (USDbn)
NIAS (USDbn)
10% CAGR
8.9
7.4
7.8
-0.9
-1.0
-0.9
4.2
3.9
5.1
2.1
2.2
2.3
2.3
2.3
2.4
25% CAGR
6.8
5.8
4.4
6% CAGR
86.6
76.6
79.7
46.6
44.4
50.4
32.2
33.1
36.2
FY-23
FY-24
FY-25
FY-23
FY-24
FY-25
FY-23 FY-24 FY-25
P&C Life Farmers Other21 Gross written premiums for P&C and Life Protection. Gross policyholder inflows (incl. deposits) for all other lines of business (including investment and asset management contracts).
2 Group Functions & Operations and Non-Core Businesses.
Continued strong combined ratio delivery, exceptional profitability across both segments
P&C - Group (%)
P&C - Commercial (%)
P&C - Retail (%)
-1.8ppts
94.5% 94.2% 92.6%
-0.3ppts
91.4% 92.3% 91.0%
-5.5ppts
99.8% 96.5% 94.4%
FY-23 FY-24 FY-25
FY-23 FY-24 FY-25
FY-23 FY-24 FY-25
Combined ratioDisciplined Commercial growth; Retail supported by strong net new business growth and rates
P&C GWP growth by driver - Commercial (USDbn)1 P&C GWP growth by driver - Retail (USDbn)2
+4%
28.3
27.2
0.0
0.2
0.9
+16%
19.4
0.1
16.7
0.5
0.8
1.3
FY-24
Rate change
Exposure change Net new business
and other
FY-25
FY-24
Rate change
Exposure change
Net new business and other
M&A FY-25
1 Other includes premiums for ceded facultative reinsurance, captives/pools/co-reinsurance agreements and eliminations. Excludes crop which increased USD 0.1bn year-on-year.
2 Other includes premiums for ceded facultative reinsurance, captives/pools/co-reinsurance agreements and eliminations. M&A includes the acquired Zurich Kotak General Insurance and AIG's global personal travel insurance and assistance business.
Middle Market with continued underlying growth maintaining strong profitability
Middle Market GWP (USDm)
Middle Market rate change (%)
U.S. Middle Market combined ratio (%)
Ø 87.4%
FY-25 | |
U.S. Middle Market | +6% |
U.S. MM Specialties | +2% |
U.S. Programs | +0% |
U.S. E&S | -1% |
EMEA | +1% |
Total | +2% |
FY-24 U.S. Middle Market | 7,745 83 | +7% | ||
U.S. MM Specialties | 78 | +8% | ||
U.S. Programs | -307 | -18% | ||
U.S. E&S | -29 | -4% | ||
EMEA Middle Market | 292 | +16% | ||
120%
100%
80%
60%
40%
20%
0%
FY-20 FY-21 FY-22 FY-23 FY-24 FY-25
Rest of World
FY-25
7,858
-4
-14%
+1%
AY CoR ex CatSpecialty growth supported by AI infrastructure demand and attractive margins
Global Specialty remains a profitable growth driver (USDbn, %)
U.S. Construction benefiting from hyperscalers' buildout (USDbn, %)
Ø 86.5%
Ø 92.0%
9.4
9.6
8.4
8.7
1.9
4% CAGR
1.6
1.7
1.4
9% CAGR
FY-22 FY-23 FY-24 FY-25 FY-22 FY-23 FY-24 FY-25
AY CoR ex Cat GWP AY CoR ex Cat GWPPortfolio actions significantly improving profitability; strong execution in crop, motor trend remains favorable
North America Crop (%) North America Motor (%)
100.7%
101.8%
90.7%
-10.0ppts
-13.7ppts
114.5%
119.4%
100.8%
%
FY-23 FY-24 FY-25 FY-23 FY-24 FY-25
11%
15%
15%
Combined ratioCombined ratio
Rate change
Retail P&C with accelerated profitable growth supported by strong rates and improving motor results in EMEA
P&C Retail BOP (USDm)
Retail Motor - Combined ratio (%)
Retail Motor combined ratio improvements (%)
-8.5ppts
+307%
1,471
980
362
105.0%
101.5%
96.5%
-16.8ppts
-8.6ppts
-13.1ppts
-12.3ppts
Germany
Switzerland
FY-23 FY-24 FY-25
9%
11%
16%
FY-23 FY-24 FY-25
6%
7%
8%
Italy
%
Spain
%
GWP growth
Rate change
FY-23 FY-24 FY-25NatCat: Earnings volatility addressed through sophisticated risk selection and exposure management
Reduced catastrophe exposure against a backdrop of business growth and inflation
Reduced market share of Cat losses over time
North America
Indexed (FY-21 = 100) 2%
140
130
120
1%
0%
FY-21 FY-22 FY-23 FY-24 FY-25e
Europe
4%
110
100 2%
90
2021 2022 2023 2024 2025
0%
FY-21 FY-22 FY-23 FY-24 FY-25e
GWP1Inflation1PML2AAL2
CAT losses market share3 Premium market share31 P&C GWP indexed (IFRS 4 based for 2021-2022, IFRS 17 based for 2022-2025). Advanced economies' consumer prices inflation, as per IMF's World Economic Outlook Database.
2 AAL: average annual loss (gross of catastrophe reinsurance treaties); PML: probable maximum loss (gross of cat reinsurance treaties), based on a 100-year return period. P&C business across all regions and perils. 2025 refers to HY-25.
3 CAT losses market share estimated based on Zurich's net losses and industry insured losses as per Swiss Re Sigma reports (Munich Re for 2025). Premium market share based on NAIC and Axco for North America, and EIOPA for Europe (2025 estimated).
Life delivers consistent profit growth, fuelled by Protection
BOP (USDm)
BOP contribution by line of business (%)2
14%
FY-25
28%
58%
+10% underlying growth
in FY-25
2,235
154
2,288
2,081
FY-24
FY-25
Non-recurring items1
+8% CAGR
2,060
1,963
1,812
1,554
1,486
1,423
1,258
1,130
FY-16 FY-17 FY-18 FY-19 FY-20 FY-21 FY-22 FY-23
FY-24 FY-25
2,288
2,235
Protection Unit-linked Savings & annuities1 Of which USD 55m for the non-completion of the German back book disposal and USD 99m of reserve releases in H2-24.
2 BOP contribution by line of business based on CSM amortization, risk adjustment release, fee result and short-term insurance technical result. GWP and BOP contribution are before the impact of non-controlling interests.
Protection GWP up 5% like-for-like, LatAm rebounds in H2
Profitable growth…
…led by EMEA and Asia Pacific
Brazil regaining momentum
Protection GWP (USDm)
+5%
Like-for-like1
Protection GWP by region (USDbn)4
2.5
+2%
2.6
4.7
2.4
+5%
2.6
3.8
+7%
500
Brazil Santander JV: Protection GWP (USDm)5
16.7%
8,724
16.3%
9,673
FY-24 FY-25
%
Margin on GWP (%)2
EMEA
Asia Pacific
Latin America
400
300
200
100
Q1-24
Q2-24
Q3-24
Q4-24
Q1-25
Q2-25
Q3-25
Q4-25
0
Global market size (FY-24)3: ~USD 650bn
Protection gap3: >USD 400bn
1 In local currencies and after adjusting for methodological changes, and the transfer of a Life portfolio to Non-Core Businesses.
2 Life Protection BOP contribution based on CSM amortization, risk adjustment release, short term insurance technical result. GWP and BOP contribution are before the impact of non-controlling interests.
3 Source: GlobalData, McKinsey, Swiss Re Institute, Zurich estimates.
4 Total does not match with the sum of regions due to intercompany eliminations.
5 At constant FX.
Highest ever Life CSM, up 18% driven by strong new business and favorable FX
CSM walk (USDm) FY-25 line of business split (USDm)
+18%
1,325
15,405
448
1,231
598
147
13,760
11,657
-1,646
13,760 1,231 1,646
3%
27%
69%
55%
38%
36%
23%
21%
26%
FY-24 New
Business CSM
Expected return1
Operating Variances
Economic Variances
FX/Other CSM before
release
CSM
amortization
FY-25
CSM
New business CSM
CSM
amortization
Underlying CSM accretion2 USD 183m (2% of opening balance)
1 Discount unwind and contribution of expected realization of real-world excess-return over discount rates.
2 Sum of expected return, new business CSM and CSM amortization.
Farmers Exchanges1
Increasing policy count; Agency Brokerages enhancing customer acquisition and retention
GWP (USDm)
+4%
Farmers Exchanges1: PIF2 quarter-on-quarter change (thousand)
42
62
-58
-269
-320 -342 -347
107
Agency Brokerages3: PIF quarter-on-quarter change (thousand)
23 29 29 30
28,371
29,600
+5%
Q1-24
Q2-24
Q3-24
Q4-24
Q1-25
Q2-25
Q3-25
Q4-25
Q1-25
Q2-25
Q3-25
Q4-25
FY-24 FY-25
x
GWP growth from continuing operations
1 For all references to Farmers Exchanges see the disclaimer and cautionary statement.
2 Represent policies in force from continuing operations.
3 Policies in force managed by the brokerage entities excluding Farmers brand; quarter-on-quarter change in policies managed not material for periods before January 2025.
Farmers Exchanges1
Farmers Exchanges'1 has a strong foundation for sustainable future growth
Combined ratio2 (%) Surplus ratio (%)
111.6%
94.1%
89.7%
80.1%
81.7%
75.8%
75.9%
14.7%
15.1%
17.5%
95.4% 95.2%
5.7%
87.8% 90.5%
6.1%
79.1%
3.2%
FY-25 52.9%
T | ||
34-38%
arget range
H1-23
H2-23
H1-24
H2-24
H1-25
H2-25
Surplus ratio
Catastrophe lossesCombined ratio excl. Cats
1 For all references to Farmers Exchanges see the disclaimer and cautionary statement.
2 Combined ratio before quota share reinsurance.
Farmers Exchanges1
Exposure management at the Farmers Exchanges'1 evidenced by California wildfire incurred losses well below market share
Los Angeles Wildfire incurred losses compared to expected losses, based on premium share (%)2
Farmers
Exchanges
Losses > premium share
Losses ~ premium share
Losses < premium share
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
Peer 6
Peer 7
Peer 8
Peer 9
Farmers Management Services (FMS) & Farmers Re
Farmers Management Services and Farmers Re driving positive momentum
FMS BOP (USDm) Farmers Re BOP (USDm)
7.0%
7.0%
+4%
49
2,103
2,035
39
2,074 2,152
+27%
243
192
FY-24
FY-25
FY-24
FY-25
FMS ex-Agency bokerages Agency Brokerage BOP contribution%
MGEP margin
Solvency
Very strong capital position with SST ratio at 259%
SST ratio (%)1 | 253% FY-24 | -4% Assumption and model changes | 0% Management actions and other | 7% -7% FX +10% Interest rates, RE +3% Equity markets +1% Credit spreads Market | 36% Economic profit / business growth | -33% Capital actions2 | 259% FY-25e |
AFR (USDbn)1 | 36.4 | +0.5 | 0.0 | +5.2 | +6.4 | -5.4 | 43.2 |
TC (USDbn)1 | 14.4 | +0.5 | 0.0 | +1.6 | +0.2 | +0.0 | 16.7 |
1 On Swiss Solvency Test (SST) see footnote on page 3. SST ratio is defined as: Available Financial Resources (AFR) / Target Capital (TC). AFR is net of Market Value Margin (MVM) of USD 3.5bn in FY-25e (USD 3.7bn in FY-24).
2 Capital actions include dividend, debt movements and M&A.
2026 Outlook
Durable growth at industry-leading levels of return
Property & Casualty |
|
Life |
|
Farmers |
|
Other |
|
1 For all references to Farmers Exchanges see the disclaimer and cautionary statement.
Financial performance
23 © Zurich
Diversified business growing consistently at highly attractive margins
BOP by region (USDm)
7,751
580
586
2,286
2,370
3,062
-1,133
FY-24
+14%
+14%
In local currencies
8,856
637
633
2,387
2,673
3,604
-1,078
FY-25
BOP by business (USDm)
+14%
4,204
5,129
-48
-900
-104
-870
2,235
2,288
2,286
2,387
7,751
FY-24
+14%
In local currencies 8,856
FY-25
EMEANorth America
Farmers Asia Pacific
Latin America Other1
P&C Life
Farmers
Group Functions and Operations Non-Core Businesses1 Includes Group Functions and Operations, Non-Core Businesses and Group Reinsurance.
Commentary
Group business operating profit (BOP) was at a record level of USD 8.9bn, with 14% growth in local currencies.
EMEA BOP increased by 18% driven by strong performance both in P&C and Life. P&C BOP benefited from strong topline growth, a notable Retail recovery, and an improved investment result. Life BOP benefited from a strong underlying performance which offset the non-repeat of USD 154m favorable one-offs in the prior year.
North America BOP was 13% above prior year mainly due to solid growth and a strong underwriting performance in P&C.
Asia Pacific BOP was 8% above prior year mainly driven by Life.
Latin America BOP increased 10% driven by Life.
By business, P&C BOP increased 22% on a reported basis and in local currencies compared with the prior year period driven by higher insurance revenues primarily driven by a strong Retail performance as well as a lower combined ratio due to improved pricing sophistication and risk selection as well as higher earned premium rates.
Life BOP of USD 2.3bn exceeded the previous year record level. Both the insurance service result and fee result improved year on year, benefiting from a record-high CSM, short-term insurance revenue growth, and higher assets under management.
Farmers delivered record BOP of USD 2.4bn, with FMS benefiting from underlying growth at the Farmers Exchanges and a stable MGEP margin. Farmers Re result driven by improved underwriting at the Exchanges.
Higher Group Functions and Operations operating cost compared to the prior-year, driven by unfavorable FX.
The Group's Non-Core Businesses reported a lower operating loss, driven by favorable year-on-year loss development and the absence of the prior year's reinsurance loss.
Record net income attributable to shareholders of USD 6.8bn
BOP to NIAS walk (USDm)
-299
-419
-7
8,856
6,798
1,058
623
26.6%
Effective tax rate
-2,610
403
5,814
390
Net impact of capital gains / losses (USDm)1
-226
1,058
-603
1,887
Mark-to-market (FVTPL securities and real estate)
Net realized capital losses
Impairments,
FX and other2
Net impact of capital gains / (losses)
FY-25
Net impact of Restructuring
Other
Net gains/
Income taxes
FY-25
FY-24
BOP
capital gains/ losses1
costs
adjustments
(losses) on disposal
attributable to shareholders
NIAS
Non-controlling interests
1 Net impact of capital gains/losses and impairments on Group investments and unit-linked investments, net of change in liabilities for investment contracts and other funds as well as re-/insurance finance income/expenses.
2 Other include impact of capital gains/losses and impairments on unit-linked investments, change in liabilities for investment contracts and other funds, re-/insurance finance income/expenses.
Commentary
Net impact of capital gains / losses was USD 1.1bn favorable for the full year, with positive mark-to-market performance of assets1 partially offset by capital losses and policyholder sharing.
The net mark-to-market of assets was USD 1.9bn favorable, driven mostly by favorable capital markets.
The full year net realized capital losses were USD 0.2bn, predominantly from fixed income portfolios as unrealized losses crystalized upon sale.
Impact from Impairments, FX and other was USD 0.6m adverse and consist mostly of policyholder participation in capital gains and losses and to lesser extent from FX losses.
Restructuring costs totaled USD 0.3bn for the full year, in line with the prior-year.
Other adjustments of USD 0.4bn include amortization of intangibles from business combinations, certain non-claims related litigation cost, charitable contributions and smaller non-BOP items. Current year includes TravelGuard integration costs.
No material net gains / (losses) on disposals.
1 Securities classified as Fair Value through Profit and Loss for IFRS reporting purposes.
Profitable growth supported by positive rate changes
FY-25 top-line development
GWP (USDm)
GWP like-for-like growth (%)1
Rate change (%)2
Rate change outlook
Insurance revenue (USDm)
Insurance revenue like-for-like growth (%)1
EMEA
21,707
6%
3%
Moderating
20,652
6%
North America
23,110
3%
1%
Moderating
22,119
2%
Asia Pacific
4,279
4%
1%
Stable
4,107
5%
Latin America
3,501
10%
1%
Stable
3,245
13%
Total3
50,422
5%
2%
Moderating
48,234
4%
1 In local currency and after adjusting for the AIG global personal travel insurance and assistance business as well as the Zurich Kotak General Insurance business.
2 GWP development due to premium rate change as a percentage of the renewed portfolio (monitored business) against the comparable prior year period.
3 Total includes Group Reinsurance and Eliminations.
Commentary
Insurance revenue rose 4% on a like-for-like basis driven by the earn-through of growth in gross written premiums.
Gross written premiums rose 8% on a reported and 5% on a like-for-like basis. Growth was supported by higher premium rates of 2% on a Group basis.
Middle Market gross written premiums increased 1% on a reported and 2% on a like-for-like basis as strong underlying growth was offset by a 18% reduction of U.S. program business to further improve profitability.
Rate change of 2% remains favorable and was driven by retail rate increases of 5% while commercial rates remained stable year over year.
In EMEA, gross written premiums increased 6% on a like-for-like basis, driven by a strong performance across the whole region and in particular by the specialty, motor and property portfolios.
In North America, gross written premiums increased 3% on a like-for-like basis. Underlying strong growth was offset by a planned reduction of program business to improve profitability.
In Asia Pacific, gross written premiums rose 4% on a like-for-like basis, with strong contribution from the motor, property and specialty portfolios.
In Latin America, gross written premiums rose 10% on a like-for-like basis, with strong commercial property growth and increased retail motor sales across the region.
P&C - BOP components
Exceptional growth in key segments drives P&C BOP up 22%
BOP by segment (USDm)
+21%
In local currencies
BOP by component (USDm)
+21%
In local currencies
5,129
+22%
1,487
2,042
-162
-133
343
223
2,313
2,654
219
346
4,204
1,539
1,508
-835
-924
4,545
1,044
3,500
4,204
-31
-89
5,129
FY-24
FY-25
FY-24
Insurance service result
Net investment result
Other1
FY-25
EMEANorth America
Asia Pacific Latin AmericaGroup Reinsurance
Insurance service result Net investment result Other1
1 Includes Fee result, Other result and non-controlling interests.
© Zurich

