Business
Serco secures £270m contract from NNUH
Serco Group plc has secured a significant contract extension with Norfolk and Norwich University Hospital, valued at over £270 million and spanning 10 years. This renewed agreement, effective immediately and extending through January 2037, will see Serco continue to provide comprehensive facilities management services, including catering, laundry, security, and car parking, building on its 25-year relationship with the hospital. The contract also incorporates initiatives to enhance operational efficiency through software tools and support employee development via apprenticeship programs and the 'Work Matters' initiative for young people with learning disabilities or autism. Disclaimer*
About this update from Serco Group Plc
Serco secures £270m contract from Norfolk and Norwich University Hospital Serco Group plc ("Serco" or the "Company") 26 May 2026 Serco, the international provider of critical government services, has successfully retained its facilities management (FM) contract at Norfolk and Norwich University Hospital (NNUH). The renewed agreement has a total value of more than £270 million over the next 10 years and takes effect immediately. Serco has delivered critical services at NNUH for 25 years, ensuring efficient and comprehensive support for the hospital's daily operations, including contract management, catering, laundry, waste management, security, car parking, and grounds maintenance. Under the contract, Serco is using risk management and workflow software tools to drive efficiency in task allocation in portering and cleaning, to improve productivity and responsiveness. Hard FM services are already provided by Serco at the site, and these two engagements will be aligned, extending Serco's integrated service delivery at NNUH through to January 2037. As part of Serco's commitment to developing people through Earn and Learn pathways, 42 colleagues at NNUH are taking part in an apprenticeship course and young people with learning disabilities or autism spectrum condition are being supported through the 'Work Matters' initiative. Run by the NHS and in partnership with Serco, it encourages people to participate in work placements and find sustainable employment with Serco. Since 2011, 144 young people have taken part in the programme. Anthony Kirby, Serco Group Chief Executive, said: "I am extremely proud of the role Serco has played delivering critical services at NNUH for the last 25 years, which I have seen first-hand. My sincere thanks go to our exceptional colleagues involved in delivering for patients across the hospital estate, whose dedication, care and compassion have a positive and lasting impact." Ends. For further information, please contact: Jamie Hastings, Head of Investor Relations | +44 (0) 7718 195 074 | [email protected] Scot Marchbank, Group External Communications Director | +44 (0) 7958 675 706 | [email protected] About Serco Serco brings together the right people, the right technology, and the right partners to create innovative solutions that make a posi...