Prudential plc 2025 Full Year Results
18 March 2026
2378.HK PRU.L
Anil Wadhwani
Chief Executive Officer
3
Delivering high quality, consistent growth and shareholder returns
Growth
Delivered >10% YoY growth across new business profit, gross operating free surplus generation, operating profit after tax per share and dividend per share1 in 2025
Capital
Completed $2bn share buyback in 2025; listed India AMC, implementing additional $1.2bn buyback in 2026, plus $1.3bn capital return2 in 2027
Consistency
Double-digit NBP growth every quarter in 2025; double-digit growth guidance across key metrics3 in 2026
Confidence
On track to deliver 2027 objectives4 of 15-20% NBP growth and >$4.4bn of gross OFSG
4
Note: Throughout the presentation, growth rates are compared to prior year period and on a constant exchange rate basis, unless otherwise stated. NBP numbers are on TEV basis.
Actual exchange rate basis.
Capital return of $1.3bn in 2027 is subject to HKIA approval.
NBP, gross OFSG, OPAT per share and dividend per share
Growing NBP at 15-20% CAGR between 2022 and 2027,and achieving Gross OFSG of at least $4.4bn in 2027. These objectives assume exchange rates at December 2022 and are based on regulatory and solvency regimes applicable across the Group at the time the objectives were set. The objectives assume that the same TEV and Free Surplus methodology will be applicable over the period and no material change to the economic assumptions.
Delivered consistent double-digit growth
2025
New business profit (NBP)
$2.8bn
+12%
2025
guidance
>10%
Adjusted operating profit after tax (OPAT)
$2.8bn
+12%
per share
>10%
per share
Gross operating free surplus generation (OFSG)
$3.1bn
+15%
>10%
Dividends
$0.7bn
+15%
per share1,3
>10%
per share1,3
2027 objectives2:
15-20%2022-27 CAGR NBP
>$4.4bn
2027 Gross OFSG
5
Note: Growth rates are compared to prior year period and on a constant exchange rate basis, unless otherwise stated.
Group dividend policy: "Group's capital allocation priorities, a portion of capital generation will be retained for reinvestment in organic growth opportunities and for investment in capabilities, and dividends will be determined primarily based on the Group's operating capital generation after allowing for the capital strain of writing new business and recurring central costs. Dividends are expected to grow broadly in line with the growth in the Group's operating free surplus generation, and will be set taking into account financial prospects, investment opportunities and market conditions."
Growing NBP at 15-20% CAGR between 2022 and 2027, and achieving Gross OFSG of at least $4.4bn in 2027. These objectives assume exchange rates at December 2022 and are based on regulatory and solvency regimes applicable across the Group at the time the objectives were set. The objectives assume that the same Traditional Embedded Value (TEV) and Free Surplus methodology will be applicable over the period and no material change to the economic assumptions.
Actual exchange rate basis.
Mainland China
+27%
New business profit
Hong Kong
+12%
New business profit
Taiwan
+5%
New business sales2
Indonesia
+11%
New business profit
Malaysia
+5%
New business profit
India
(2)%
New business sales2
Africa3
+24%
New business sales2
Asset management
+12%
Operating profit4
ASEAN
Markets
Other
Singapore
+2%
New business profit
Growth across all key segments and channelsNew business profit
NBP ($'bn)
9%
55%
Agency
+12%
Other
2025
NBP1
36%
Bancassurance
2024
2025
Broad-based growth, building on our market-leading positions
2.5
2.8
Greater China
6
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
NBP channel mix before central cost.
New business sales as measured by APE.
Underlying Africa APE growth excludes divested francophone markets.
Operating profit after tax.
Driving value creation through focus on execution
2025 Performance drivers
NBP ($'m)
Investment in capabilities
Agency
Increasing activation and productivity
✓ +15% NBP per active agent
#2 MDRT1 globally
+19%
CAGR
+4% YoY4
1,560
2.5-3x
2022
2022 2023 2024 2025
2027 objective
2023
2027
2024
>$0.5bn
Bancassurance
Deepening penetration and increasing mix of H&P
13 markets with double-digit NBP growth
Bancassurance NBP margin +5ppts
Health
Implementing best in class health capabilities
✓ +9% health earned premium
>540k new health policies5
+12%
+27%
CAGR YoY
1,033
1.5-2x
2022
2022 2023 2024 2025
+12%
CAGR
+3%
YoY
>2x 2022
265
2022 2023 2024 2025
2027 objective
2027
2027
2027 objective
2025
Underpinned
2023-25 capability investment profile (%)
Health
Customer
Driving acquisition and loyalty
Success metrics
88% Customer retention rate
✓ +8% APE from existing customers2
Customer rNPS3 (no. of BUs in top quartile)
5
2x
+1
3
4
6
10
Customer
Strategic pillars & enablers
Distribution
2027
2022 2023 2024 2025 2027 objective
Note: Growth rate and margin change are compared to prior year period and on a constant exchange rate basis. | ||||
1. Million Dollar Round Table (MDRT). | ||||
2. Hong Kong, Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Taiwan, Cambodia and Laos. | ||||
3. Relationship Net Promoter Score. | ||||
7 4. Underlying growth excludes divested francophone markets.. | ||||
5. Based on new lives assured. | ||||
Reset
Build
Accelerate
2023 2024
2025
2026 2027…
Renewed focus on Customer, Distribution and Health
Investing in enablers to support strategy
New leadership team
Introduced new and consistent Management Information & reporting
Operational execution
Agency: Continued progress on building quality, digitally enabled and professionalised agency force
Bancassurance: Strong performance underpinned by strong focus on quality; successful activation of BSI1; new partnerships
Technology/Operations: Building a scalable digital backbone with reusable digital assets; enhancing operational efficiency; delivering improved customer experience and rNPS2
Strategic portfolio management
India AMC IPO completed
Divested francophone markets in Africa3 & Eastspring Korea
Increased ownership to 70% in MY conventional business4 Financial delivery
Achieved 2025 guidance across all key metrics
Enhanced capital allocation framework for sustainable growth
in total capital returns to shareholders
Key areas of focus
Sustaining bancassurance
1 momentum while accelerating Agency strength and quality
2
Continuous enhancement of new business quality
3
Efficient growth through digitisation, analytics & AI
4
Focus on delivering capital returns
Accelerating growth
at scale with momentum across Agency, Bancassurance and Health & Protection
Customer experience & operational excellence
Consistent delivery of financial targets
Engaged people & high-performance culture
Continuous progression on digitising Tech & Ops platforms, leveraging AI
& data analytics
Bank Syariah Indonesia.
Relationship Net Promoter Score.
Divestment completed in July 2025 of Cameroon, Cote d'Ivoire and Togo.
Announced in January 2026.
8
1
Bancassurance: Continued outstanding performanceLeading franchise in Asia
Bancassurance NBP ($'bn)
+12%
CAGR
+27%
YoY
2022
2023
2024
2025
Reached c.95% of lower-end of 2027 objective in 20251,033
Focus on quality growth
Bancassurance NBP margin (%)
Increasing quality of new business
+5ppts
2024
2025
+15%
Bancassurance H&P APE CAGR (2022-25)
1 in 2
Policies is H&P
Deepening strategic alliances
+15%
APE CAGR
CITIC Bank
+48%
APE CAGR
2023
2025
2023
2025
Broadening our relationships through disciplined expansion of partnerships
in Indonesia
36%
Note: Growth rate and margin change are compared to prior year period and on a constant exchange rate basis.
9
1
Agency: Productivity-led NBP growth driven by MDRT focusConsistent growth in productivity
Agency NBP ($'bn)
+19%
CAGR
+4%1
YoY
2022
2023
2024
2025
NBP per active agent2 growth driven by MDRT3
Total MDRT
+22%
CAGR
+15%
YoY
+24% MDRT NBP per active agent
CAGR 2022-25
2022
2023
2024
2025
>7x higher productivity of MDRTs than non-MDRTs4
Enhancing focus on Emerging ASEAN
Developed markets
Consistent all-round delivery
NBP per active agent
Active agents
73%
+17%
CAGR
+17%
CAGR
2025 NBP mix
2022 2023 2024 2025
2022 2023 2024 2025
Focus on quality growth
Emerging ASEAN
NBP per active agent
Active agents
+7%
CAGR
(12)%
CAGR
2022 2023 2024 2025 2022 2023 2024 2025
10
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
Underlying year-on-year growth excluding francophone markets.
Calculated as the average monthly agency new business profit divided by the number of active agents per month. Includes 100% of new business profit and number of active agents in Joint Ventures and Associates.
Million Dollar Round Table (MDRT) qualifiers.
NBP per active MDRT agent was 7.5x higher than NBP per active non-MDRT agent in 2025.
1
Agency: Accelerating agency transformationProductivity driving upward mobility to MDRT1
Quality recruitment to drive activation
NBP from top tier agents
(MDRT &
aspirants3)
+27%
CAGR
2022 2023 2024 2025
Agency new recruits from
Hong Kong
+43%
2024 2025
Malaysia
6x
2024 2025
6x
More productive than non-PRUVenture new recruits (MY)
48%
59%
% of total agency NBP
% of total new recruits
>40% >20%4
Building the momentum of top tier agents Improving activity driven by quality recruitment in Emerging ASEAN
Specific and targeted recognition for upward mobility and productivity growth
Focused upskilling programmes with LIMRA2 and MDRT Academy
Focus on affluent segment specific product propositions and value-added services
Enhancing PRUForce capabilities and accelerate execution of AI
enablement including roll out of PRUAction (performance enhancement)
Replicate and industrialise success of quality recruitment in developed markets to our Emerging ASEAN markets
Benefits and rewards revamp in Emerging ASEAN focused on quality recruitment and leader development
Strategic partnership with LIMRA for leader training and
industrialisation of Career Choices® recruitment tool
Continue to enhance PRUForce capabilities by embedding recruitment
model, enabled by AI through the partnership with Salesforce
11
Note: Growth rates are compared to prior year period and on a constant exchange rate basis..
Million Dollar Round Table (MDRT) qualifiers who are qualified based on MDRT production criteria, but not a registered MDRT member.
Life Insurance Marketing and Research Association (LIMRA).
MDRT qualifiers and 70% or above MDRT production
In Malaysia conventional business.
2
Focus on quality growthDelighting our customers
Driving greater synergistic value with Eastspring
Growing Health & Protection
Deepen relationships with tailored customer engagement
Presence in 10 local markets in Asia, with deep local insights & knowledge
Health and Protection contributed to
36% of Group NBP
Holistic, differentiated propositions
catering to different life stages
Enhanced digital tools for intuitive, end-to-end servicing
Driving customer growth and loyalty
Broad range of funds supporting innovative and bespoke propositions at pace
High ROE with high cash generation
Important value creator and
key differentiator
Health NBP has grown 12% CAGR (2022-25); reduced Fraud Waste and Abuse by >$100m
Extending Health capabilities to Protection and innovating bundled propositions, empowering agents with AI-driven tools to enhance sales and service, upgrading analytics to improve underwriting and claims management
Customer retention
(%)
88%
+2ppts1
Customer rNPS2
(business units # in top quartile)
Funds under management
($'bn)3
65%
of FUM outperforming 3Y benchmarks
Health earned premium
($bn)
2025 H&P NBP mix
6
2023 2024 2025
3
4
5
2022 2023 2024 2025
221 237 258 278
2022 2023 2024 2025
52% Cost-income ratio
2.8
2023 2024 2025
1/4
3/4
Health
Protection
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
Improvement in customer retention rate between 2023 and 2025.
Relationship Net Promoter Score.
On actual exchange rate basis.
12
Underwriting
Near-instant underwriting reducing underwriting cycle times
50%
Reduced underwriting time1 in Hong Kong
Advisory & onboarding
Enhancing new business through AI-enabled advice
>$300m
APE generated via Customer Engagement platform3
3
Embedding AI and analytics across the value chain
Focused AI investments that drive operating leverage and quality growth
Laying strong foundation with cloud capability, data quality and stability of our systems
Business-led strategy
Foundational capabilities
AGENCY
OPERATIONS
Servicing
Hyper-personalised servicing improving cost-to-serve across servicing journeys
>1.5m
Digital interactions2 via PRUServices
Claims
AI-enabled claims process to drive efficiency
>$100m
Fraud, Waste & Abuse savings3
HEALTH
Cloud-enabled, secure, stable and flexible infrastructure layer
High-quality data platform with robust governance and risk guardrails
Targeted AI fluency programmes to leverage AI effectively and responsibly
>99.5%
system availability driven by modernised digital backbone
>90%
Cloud adoption4 enabling flexibility and speed-to-market
Efficient growth by leveraging digitisation, analytics and AICustomer journey
Underwriting time on medical report for indicative decisions.
PRUServices online transactions across local business units (excluding renewal premium payment) where PRUServices was live during the year and for that period.
Through platforms powered by data analytics and AI.
Across seven key markets
13
WeLab
3
Embedding Tech, Digital & AI to drive growth & efficiencyEnhancing the core
PRUServices
24/7 anywhere, anytime seamless customer services
90%
Straight-through processing
9
Business units deployed2
>90% 10.8m+
Hong Kong agent Leads generated adoption & monthly from PRULeads average user
Streamlines the end-to-end workflow, freeing up more agents' time to sell
PRUAction
AI-powered management tool that improves goal-setting, activity discipline, and execution quality
+15%
Singapore agent productivity1
Launching in Hong Kong and Malaysia next as part of the wider roll-out
Innovation
Pan-Asian fintech & digital banking platform
Strategic partnership with allowing us to innovate and grow digital insurance distribution
Standalone Health Insurer (SAHI) in India
Reimagining AI-native operating system in acquiring and servicing customers in our green field health business in India
Contributed by new action-oriented performance management application (PRUAction) launched in Singapore and stabilisation of other agency digital applications across all market. Productivity is measured by new cases per active agent.
As of 6 March 2026.
14
4
Continued focus on delivering shareholder returnsRecurring capital returns
$500m in 2026
$600m in 20272
Disciplined capital management
Capital return framework Total capital returns to shareholders ($'bn)
Additional return of capital
in excess of 200% free surplus ratio1
Growing ordinary dividends
$700m in 2026
+15%
Dividend per share3
$700m in 20272
>10% p.a.
Growth in DPS (2025-27)3
0.62
0.72
$2bn share buyback completed
$1.2bn share buyback in 2026
0.5
0.7
>$7bn
Capital returns to shareholders 2024-27
0.6
0.8
0.7
1.2
2024 2025 2026 2027
15
Note: Our dividend policy, which remains unchanged, is to grow dividends broadly in line with the Group's net operating free surplus generation after allowing for new business investment, central costs and investment in capabilities. In addition to the ordinary dividend, the Board will now consider making additional recurring returns of capital out of the annual
flow of capital generation. Capital returns will be set taking into account the Group's financial condition and prospects, applicable capital and solvency requirements, investment opportunities, market conditions and the general economic environment.
We seek to operate with a free surplus ratio of between 175 per cent and 200 per cent. If the free surplus ratio is above the operating range over the medium term, and taking into account opportunities to reinvest at appropriate returns and allowing for market conditions, capital will be returned to shareholders.
Subject to HKIA approval.
On actual exchange rate basis.
Confidence in achieving 2027 objectives
New business profit
Illustrative trajectory 2022-20271 ($'bn)
Objective: 15-20%2 CAGR 2022-27
20%
15%
+18%
CAGR 2022-25
2022
2023
2024
2025
2026 2027
objective
Gross OFSG
Illustrative trajectory 2022-20273 ($'bn)
Objective: >$4.4bn2 in 2027
>4.4
Inflection point reached
+15%
2022 2023 2024 2025 2026 2027
objective
Dividend per share
Illustrative trajectory 2022-2027 ($'bn)
Guidance: >10% per share4 p.a. 2025-27
+15%
Per share4
2022 2023 2024 2025 2026 2027
16
After allocation of central costs.
Growing NBP at 15-20% CAGR between 2022 and 2027 and achieving Gross OFSG of at least $4.4bn in 2027. These objectives assume exchange rates at December 2022 and are based on regulatory and solvency regimes applicable across the Group at the time the objectives were set. The objectives assume that the same TEV and Free Surplus methodology will be applicable over the period and no material change to the economic assumptions.
Gross OFSG is the operating free surplus generated from in-force insurance business which represents amounts emerging from the in-force business during the year before deducting amounts reinvested in writing new business and excludes non-operating items. For asset management businesses, it equates to post-tax operating profit for the year.
Growth per share on actual exchange rate basis.
Significant opportunities in our Asian and African markets
Unparalleled growth drivers leading to significant growth opportunities
Favourable demographics
4 billion+Population
Large health & protection gap1
c.$300 billion
Premium equivalent
Prudential's life markets in Asia is growing 2x faster than other regions
Growing wealthier population
c.$10 trillion
Net wealth increase
p.a. in 2024-292
Mortality protection gap1
c.$43 trillion
Gross written premium rebased 2015 to 100 (x)3
2.1x
1.4x
3.8x
2.2x
2015 2025 2035
Asia 3World
Source: Swiss Re Institute. Asia Life & Health consumer survey 2025. Figures quoted are for key Prudential markets only. Mortality protection gap is defined as dependent support shortfall after primary income earner death. Health protection gap is defined as uncovered out-of-pocket health care costs
that cause financial strain to households. c.$300bn health & protection gap is in premium equivalent terms.
Source: BCG Global Wealth Report 2025.
Asia excluding Australia, Japan, and Korea.
17
Focus on delivering high quality, consistent growth and driving shareholder returns
Building on 2025 momentum, we expect consistent double-digit growth across key metrics in 2026
Leading positions across high-growth markets in Asia and Africa
Trusted household brand with nearly 180-year heritage (S&P 'AA' financial strength)
Balanced and scaled distribution channels
>10%
across key
>$4.4bn
2027 gross OFSG1
15-20%
2022-27 CAGR NBP1
Confidence
Consistency
>10%
guidance across key metrics2
in 2026
>$7bn
2024-27
An integration of life insurance and asset
metrics2 in 2025
capital returns
management capabilities Growth
Capital
18
Note: Our dividend policy, which remains unchanged, is to grow dividends broadly in line with the Group's net operating free surplus generation after allowing for new business investment, central costs and investment in capabilities. In addition to the ordinary dividend, the Board will now consider making additional recurring returns of capital out of the annual
flow of capital generation. Capital returns will be set taking into account the Group's financial condition and prospects, applicable capital and solvency requirements, investment opportunities, market conditions and the general economic environment.
Growing NBP at 15-20% CAGR between 2022 and 2027, and achieving Gross OFSG of at least $4.4bn in 2027. These objectives assume exchange rates at December 2022 and are based on regulatory and solvency regimes applicable across the Group at the time the objectives were set. The objectives assume that the same TEV and Free Surplus methodology will be applicable over the period and no material change to the economic assumptions.
Key metrics are new business profit, adjusted operating profit after tax per share, gross operating free surplus generation (OFSG) and dividend per share.
Supplementary CEO slides
19
Consistent performance driving enduring growth in shareholder returns
Scale franchise in Asia & Africa
Diversified footprint across Asia & Africa
19 Life markets
Trusted household brand
17 million customers over
178 years of history
Well-balanced distribution channel at scale
57k active agents1
>180 bank partners
#1 independent life bancassurer in Asia2
Expertise in Asian investments
$278bn funds under management
Top 10 positions in 6 markets
Leading positions in high-growth markets
Greater China
Top 5 in all markets3
1.4bn+ population / 3% life penetration
ASEAN
Top 3 in 6 out of 9 markets
680m+ population / 2% life penetration
India
Top 5 Life new premium4
1.4bn+ population / 3% life penetration
Africa
Top 3 in 2 markets
400m+ population / <2% life penetration
20
Notes:
Throughout this document, life positions as per the latest available industry statistics. Sources include formal (e.g. local regulators and insurance associations) and informal (industry exchange) market share data. Market rankings are based on new business premium (including APE, weighted first year premium, new business standard premium, retail weighted revenue premium) or gross written premium depending on availability of data.
Sources: Life penetration and population from Swiss re sigma, Deloitte 2024/25 Africa Insurance Outlook, and United Nation World Population Prospects.
Average monthly active agent
Based on full year 2025 data from local regulators, industry associations and Prudential internal data. Market ranking includes Hong Kong, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines, Cambodia and Myanmar.
China ranking is amongst foreign insurers.
Ranking among private insurers.
Asian market growth recovered to pre-COVID levels
Gross Written Premium
Rebased 2013 to 100 (%)1
260%
250%
240%
230%
220%
210%
200%
190%
180%
170%
160%
150%
140%
130%
120%
110%
100%
90%
COVID period
Greater China
ASEAN2
ASIA
India
World
2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Growth pre/post-COVID
Pre-COVID
COVID
Post-COVID
CAGR %
APE3 APE3 APE3
2013-2019 2019-2022 2022-2025
Greater China4
13%
(7)%
18%
ASEAN2
7%
2%
8%
India
9%
8%
10%
ASIA2
12%
(5)%
15%
Asia market premium (GWP) growth recovering back to pre-COVID levels, but recovery mixed by region, especially ASEAN
New business premium (APE), a leading indicator of GWP trends, is now showing faster growth post COVID
Source: Swiss Re Sigma 2013 to 2024. 2025 based on latest available industry statistics.
Growth quoted excludes Vietnam (due to market disruption in 2023).
Based on data from local regulators and industry associations.
Mainland China based on listed Chinese insurers' public disclosures till 1H25.Hong Kong based on 9M 2025.
21
Multi-market growth engines
Hong Kong: Strong franchise and focus on quality growthOPAT
Hong Kong
33%
Demand drivers Platform to execute Operating highlights
Cross-border insurance buying by
Professional agency force enabled by technology
Hong Kong NBP ($'m)
Mainland Chinese Visitors (MCV) continues to be the biggest structural engine of growth
+9%
Agency NBP
+12%
Active agents
>60%
H&P new case mix in agency²
+12%
Rising customer confidence in
Top quality bancassurance partnership
1,221
Hong Kong as a financial hub
Net inflows remain strong despite
+25%
Bancassurance NBP
c.40%
H&P new case mix in bancassurance²
+16%
Domestic
global uncertainty
Talent inflow and affluent segments expanding market size
26 years of exclusive partnership with
Need-based propositions cover all segments
Encash: First in market limited pay whole life Medical protection
2024 2025
+8% MCV
Year-on-year growth in GDP for the financing and insurance sector1
Entrust: First in market trust like features
#2 Sum insured3
+2ppts
YoY improvement in NBP margin
Note: Growth rates and margin changes are compared to prior year period and on a constant exchange rate basis. Operating profit after tax mix chart is based on segment total IFRS operating profit after tax before non-controlling interests.
Source: HK Census and Statistics Department
As % of Hong Kong channel new cases.
22 3. Source: HKIA statistics as of 9M 2025.
Multi-market growth engines
Hong Kong: Mainland visitors' demand remains robustOPAT
Hong Kong
Intention of MCV to visit HK1 (Next 12 months)
Intention of MCV visiting HK (%)
76
71
73
75
68
69
70
71
69
64
65
65
Financial products likely to acquire in HK2 (Next 12 months)
Any insurance products3 (%)
91
91
86
85
86
83
85
87
84
85
80
82
1H20
2H20
1H21
2H21
1H22
2H22
1H23
2H23
1H24
2H24
1H25
2H25
1H20
2H20
1H21
2H21
1H22
2H22
1H23
2H23
1H24
2H24
1H25
2H25
33%
Note: Based on our 4Q 2025 Chinese Mainland Sentiment Tracker conducted through an online survey. Survey results are based on sample size of 450. Operating profit after tax mix chart is based on segment total IFRS operating profit after tax before non-controlling interests.
Based on all respondents of the MCV Sentiment Tracker undertaken in December 2025.
Based on respondents who have the intention to manage personal wealth in HK in the next 12 months.
Any insurance products refers to insurance with coverage in the event of death, Critical illness, Medical & hospitalisation insurance and savings insurance.
23
Multi-market growth engines
Mainland China: Re-positioned for sustainable growthOPAT
Mainland China1
Platform to execute
Deepening bancassurance partnership -Focus on productivity and strategic collaboration
+7%
Active branches
+32%
Case size
Demand drivers
Rising household wealth driving demand for protection and savings
c. RMB 300tn
Household financial assets (2Q25)
Increasing demand for senior care
28%
of population will be >60 by 20402
Growing demand for high-end healthcare services
>$140bn
Health protection gap in China3
Disciplined market with healthy competition
Regulatory guidance on pricing interest rate cap and expense alignment improves financial discipline and promotes long-term stability
12%
Par
282
+48% +100%
Agency APE YoY Agency recruitment
H&P
Non Par
H&P
1/4
of China GDP
c.240m
population
Yangtze River Delta
2025
2024
Operating highlights
Mainland China NBP ($'m)
+27%
Non Par
Par
80%
of China GDP & GWP
Established operations
23 102
Branches Cities
Strategic shift in product mix (% APE)
2025
2024
+11%
Agency NBP in 2H25
+7%
Active agents
+14%
New recruits
Transforming agency - Focus on quality recruitment and improving productivity
Note: Growth rates are compared to prior year period and on a constant exchange rate basis. Operating profit after tax mix chart is based on segment total IFRS operating profit after tax before non-controlling interests.
CITIC Prudential Life (CPL). CPL is included at Prudential's 50 per cent interest in the joint venture.
Source: World Health Organization (WHO).
Source: Swiss Re Institute. Asia Life & Health consumer survey 2025. Health protection gap in premium equivalent terms.
24
Multi-market growth engines
ASEAN: Building on our market-leading positions43%
ASEAN
Growth markets
& other
Indonesia
OPAT
Malaysia
Singapore
Indonesia
Malaysia
Singapore
Balanced growth across agency and bancassurance
Consistent leadership in Sharia with partnership enhancing reach
#1 in Takaful
Transforming our agency franchise
Sustained market leadership in bancassurance
Maintaining quality franchise
Quality advisers with improved H2 traction
Innovative product offering driving growth and HNW penetration
+18%
Monthly NBP/ active agents1
+53%
Bancassurance NBP
+10%
Agency NBP in 2H25
+7% MDRT2
+21%
Bancassurance NBP
Top 3
Market share (agency & banca)3
+24% MDRT2
APE
+17%
Average agency case size
Indonesia NBP ($'m)
+11%
Malaysia NBP ($'m)
+5%
2025 NBP
21%
growth YoY
Singapore NBP ($'m)
+2%
2025 APE
growth YoY
2024 2025
+4ppts
118
Improvement in NBP margin
2024 2025
(12)%
118
1H25 2H25
2024 2025
(7)%
19%
436
1H25 2H25
Note: Growth rates and margin changes are compared to prior year period and on a constant exchange rate basis. Operating profit after tax mix chart is based on segment total IFRS operating profit after tax before non-controlling interests.
Calculated as the average monthly agency new business profit divided by the number of active agents per month. Includes 100% of new business profit and number of active agents in Joint Ventures and Associates.
Million Dollar Round Table (MDRT).
Based on APE from regulatory information.
25
Multi-market growth engines
India: Significant growth opportunities aheadGrowth markets & other
India
OPAT Eastspring
ICICI Prudential Life ICICI Prudential AMC
Well diversified distribution mix
Focus on driving profitable growth and margin improvement
Strong growth in retail sum assured and retail protection
Completed ICICI Prudential AMC (IPAMC) IPO with 35% JV ownership
Scaled and profitable franchise: Continue to drive investment performance
+21%
+2ppts
Distribution mix2 (% APE)
37bps
+22%
$1.4bn
Retail protection APE2
Improvement in NBP margin2
Group
PD1
20252
Agency
Operating margin2,5 (% of AUM)
Quarterly average AUM2
Net proceeds from IPAMC IPO to be returned to shareholders7
APE
ICICI-Prudential Life (22% ownership)
(2)%
2024 2025
Direct
Bancassurance
Top 5
Life position3
Profit after tax6 ($'m)
ICICI-Prudential AMC
174
+24%
2024 2025
2nd
AMC position
with AUM $100bn+
(@100%)4
26
Note: Growth rates and margin changes are compared to prior year period and on a constant exchange rate basis. Operating profit after tax mix chart is based on segment total IFRS operating profit after tax before non-controlling interests.
Partnership distribution.
Based on 9 months ended 31 December 2025. Growth rate based on 9 months YoY comparison.
Source: IRDAI. Based on 12 months ended December 2025 retail weighted premium income and rank among private insurers. ICICI Prudential Life on a 100% basis.
Source: AMFI. As at 31 December 2025, Eastspring FUM includes $44 billion from our 35 per cent share in funds managed by IPAMC in India.
On annualized basis.
35% JV ownership is as of 31 December 2025 following the IPAMC IPO. $174m profit after tax reflects the 49% JV ownership stake prior to the IPO.
Include pre-IPO placement.
Multi-market growth engines
Africa: Significant growth opportunities aheadOperating highlights
Africa APE4
+24%
2024
2025
Top 5 rankings in 3 out of 5 markets,
including #1 in Uganda & Zambia
All markets deliver APE growth
617
403
2050
2025
Africa markets population3 (m)
1.5x
Access to markets with population of
400m+
Access to markets with GDP of $600bn+
Significant savings & protection needs
Insurance penetration at 1.5%1
Out-of-pocket health expenses still account for up to 40%2
Demand drivers
Platform to execute
Quality agency force
+30%
Agency APE4
+9%
Active agents4
+20% MDRT5
qualifiers
Continue to enhance agency capabilities, leverage our success in Asia
Expanding partnerships
c.1k
Bank branch access
>25
Bank partnerships
+34%
Bancassurance APE4
Acquired 100% ownership in Nigeria
27
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
Source: Deloitte 2024/25 Africa Insurance Outlook, data as of 2022.
Brookings, An overlooked way to close Africa's health gaps, 2026.
United Nations Population Prospects 2025. Africa markets include Ghana, Kenya, Nigeria, Uganda and Zambia.
Underlying growth excludes francophone markets.
Million Dollar Round Table (MDRT).
Eastspring: Important value creator and key differentiator141
191
Demand drivers
Large, growing & wealthier population -
New wealth creation rising by
c.$10 trillion a year1
Capital rotating towards Asia to capture diversification and growth opportunities
Significant growth opportunity - APAC expected to drive up to 38% of global net new flows by 20272
Asia-Pacific net wealth1 ($'tn)
c.$10tn per year
Unique Competitive Positioning
305
Operating highlights
Operating profit after tax ($'m)
+12%
2024
2025
$278bn
Funds under management (FUM)
+8%
FUM growth3
65%
of FUM outperforming 3-year benchmarks
Broad Asian footprint with ~400 investment professionals in 10 markets
Powerful synergy
and partnership with Prudential
Investing in capabilities
to capture market opportunities
Clear value creation
through IPAMC IPO
2024 2029
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
Source: BCG Global Wealth Report 2025.
Source: Broadridge APAC Quarterly Trends ReportQ2 2025.
On actual exchange rate basis
28
Sustainability at the core of everything we do
Simple & accessible health and financial protection
Increase access to health and financial protection for every life
Developing sustainable and inclusive offerings
Driving partnerships & digital innovation for health outcomes
Building resilient communities
Responsible Investment
Enable a just and inclusive transition to net zero for every future
Decarbonising our portfolio
Financing a just and inclusive transition
Mainstreaming responsible investments in emerging markets
Sustainable Business
Embed sustainability into our business and value chain to amplify the pace and scale of our impact
Empowering our people
Establishing sustainable operations and value chain
Harnessing thought leadership to shape the agenda
$16m
Community investment spend1
>3.9m
Students reached via Cha-Ching2
53%
WACI reduction vs 20193
Target: 55% WACI
reduction by 2030
$1.5bn
Financing the transition investments4
Target: Reach $6bn FTT portfolio investments by 2030 to support a lower-carbon future.
38%
Female leadership5
Target: 42% female
leadership by 2027
7,100+
of employees6 set at least one sustainability-linked goal
AA
(2024: AA)
14.3
(2024: 17.2)
1st Decile
(2024: 1st Decile)
A- Climate
(2024: C)
Note: For more details: https://www.prudentialplc.com/en/sustainability-social-impact/sustainability
Only cash contribution is reported for community investment. In-kind charitable activities and donations are excluded.
Cha-Ching, our award-winning financial literacy programme owned by The Prudence Foundation (since 2016).
The carbon footprint of the investment portfolio is in line with industry practice and standards. Further information is provided in the Basis of Reporting here: https://www.prudentialplc.com/content/dam/prudential-plc/sustainability-social-impact/sustainability/sustainability-reporting/basis-of-reporting-2025.pdf
Financing the transition target is a critical underpin for the WACI reduction target and is linked to our executive remuneration.
29 5. Group Leadership Team (GLT) is defined as the direct reports of all GEC members, all CEOs of our Life businesses and their direct reports, all CEOs of our Eastspring businesses, and select roles that are essential in delivering our strategy.
6. This includes people managers in group head offices and life businesses, Eastspring Investments adopted sustainability goals for specific people managers linked to the nature of their role and business priorities.
Ben Bulmer
Chief Financial Officer
30
Delivered 2025 guidance, driving enhanced shareholder returns
2025 financial highlights
vs 2025 guidance
Value
New business profit
+12%
Earnings
OPAT
are
per sh
+12%
Gross OFSG
+15%
Capital
Dividend
per share3
+15%
Enhanced shareholder returns
Growing ordinary dividends1
+15%
Dividend per share3
2026 & 2027 guidance: >10% per share
$500m
Capital return in 2026
$600m capital returns expected in 20274
Additional return of capital in excess of 200% free surplus ratio6
$1.4bn
Net proceeds from India AMC IPO5
To be returned to shareholders 2026-27
Recurring capital returns2
31
Note: Growth rates are YoY, on a constant exchange rate basis, unless otherwise stated.
Our dividend policy remains to grow broadly in line with net operating free surplus generation, which is calculated after investment in new business, central costs and capability investment.
In addition to the ordinary dividend, the Board will now consider making additional recurring returns of capital out of the annual flow of capital generation. Capital returns will be set taking into account the Group's financial condition and prospects, applicable capital and solvency requirements, investment opportunities, market conditions and the general economic environment.
Growth rates are on an actual exchange rate basis.
Subject to HKIA approval
Includes pre-IPO private placement.
We seek to operate with a free surplus ratio of between 175 per cent and 200 per cent. If the free surplus ratio is above the operating range over the medium term, and taking into account opportunities to reinvest at appropriate returns and allowing for market conditions, capital will be returned to shareholders.
Value Earnings Capital
Consistent and broad-based NBP growthNew business profit
NBP ($'bn)
+12%
2024
2025
Growth YoY
+12%
+11%
+13%
+11%
1Q25
2Q25
3Q25
4Q25
Delivered consistent double-digit growth across all quarters in 2025
0.6
0.7
0.7
0.8
2.5
2.8
2025
NBP2
Broad-based growth
NBP growth by geography (%)
NBP growth by channel (%)
Bancassurance +27%
Hong Kong +12%
Mainland China1 +27%
Indonesia +11%
Singapore +2%
2025
NBP2
Agency3 +4%
Malaysia +5%
Growth markets and other +12%
Other +15%
Note: Growth rates are compared to prior year period and on a constant exchange rate basis.
Mainland China is included at Prudential's 50 per cent interest in the joint venture.
NBP mix before central costs.
Excludes francophone markets in Africa.
32
Value Earnings Capital
High quality, higher margin, capital generative new businessHigh quality
NBP by product (%)
Non Participating
14%
Linked
7%
15%
NBP1
$2.8bn
Health & Protection
36% (H&P)
Participating
28%
Participating (Shareholder-backed)
H&P
Savings
% PVNBP
margin2
14%
8%
Higher margin
Group NBP Margin (%)
+2ppts
2024
2025
<4 years3
Pay-back periods
42%
Capital generative
New business cohort contribution to 2027 OFSG
+16%
2024
2025
>25%3
IRRs
Note: Growth rates are on a constant exchange rate basis, unless otherwise stated.
Product NBP mix before central cost.
Present value of new business premiums (PVNBP) margin before notional recharge.
Based on an aggregate portfolio of products basis, from shareholder perspective.
33
Value Earnings Capital
Hong Kong: Consistent, quality growthNBP & Margin Strong performance across all channels
Hong Kong NBP ($'m)
Focus on high quality recruitment and professional agency force
Strong performance and focus on driving H&P
+12%
Agency NBP Bancassurance NBP
1,221
+9% +25%
2024 2025
Hong Kong NBP Margin (%)
+2ppts
2024 2025
2024 2025
55%
2024 2025
>60%
H&P mix in Agency new cases
c.40%
H&P mix in Bancassurance new cases
Note: Growth rates and margin changes are on a constant exchange rate basis, unless otherwise stated.
34
Value Earnings Capital
Mainland China: Sustainable growthNBP & Margin Accelerating momentum
Mainland China NBP ($'m)
+27%
Growth supported by strong bancassurance
Bancassurance NBP
Agency momentum improving
Agency NBP
282
2024 2025
+59%
(9)%
+11%
YoY
Mainland China NBP Margin (%)
(3)ppts 2024 2025
2024 2025
1H25 2H25
45%
2024 2025
>10%
APE growth achieved by all our top 10 bank partners
+14%
Increase in agency new recruits
Note: Growth rates and margin changes are on a constant exchange rate basis, unless otherwise stated.
35
Value Earnings Capital
ASEAN: Building on our market-leading positionsIndonesia
Delivered quality & diversification
Indonesia NBP ($'m)
+11%
2024
2025
+6%
Agency NBP
+18%
NBP/Active agent
+53%
Bancassurance NBP
NBP Margin:
46%
+4ppts
118
Malaysia
Improving 2H25 momentum
Malaysia NBP ($'m)
+5%
2024
2025
+21%
NBP in 2H25
+10%
Agency NBP in 2H25
+16%
NBP/Active agent in 2H25
NBP Margin:
27%
+1ppt
118
Singapore
Sales rebounded in 2H25
Singapore NBP ($'m)
+2%
2024
2025
+4%
NBP per active agent
+17%
Agency case size
+27%
Agency APE in 2H25
NBP Margin:
46%
(2)ppts
436
Note: Growth rates and margin changes are on a constant exchange rate basis, unless otherwise stated.
36
Value Earnings Capital
Growth markets and other: Driving quality growthNBP & Margin Operational highlights
NBP ($'m)
+12%
Robust performance; market leader in Par Taiwan APE
+5%
Delivering consistent growth Thailand APE
+9%
667
2024 2025
2024 2025
2024 2025
NBP Margin (%)
Solid growth across all markets Africa1 APE
Focus on protection and annuities India APE
+3ppts
+24%
(2)%
+22%
Retail protection APE growth
30%
2024 2025
2024 2025
2024 2025
Note: Growth rates and margin changes are on a constant exchange rate basis, unless otherwise stated.
1. Underlying growth excludes divested francophone markets.
37
Value Earnings Capital
Eastspring: Positioned to drive further growthHigher operating profit
Operating profit after tax ($'m)
+12%
2024
2025
65%
of FUM outperforming 3-year benchmarks
74%
of FUM outperforming 1-year benchmarks
52%
Cost-income ratio
305
Diversified FUM Positive net flows
FUM by source, 31 December 2025 Movement in FUM ($'bn)
Internal Funds under Advice
17%
23%
(18.3)
25.2
External Retail
Internal Funds under Management
46%
8% External Institutional
6%
Money Market Funds
Net flows:
+$12.8bn
+8%1
278
7.3
FUM by asset class, 31 December 2025
5.6
Money Market
Alternatives 1%
Funds
6%
21%
Equity
258
FUM 31 Dec 24
External net flow
Internal net flow
Market movements,
IPO of IPAMC
FUM 31 Dec 25
Multi-asset
56%
16%
Fixed income
MMF net flows & other
Note: Funds under management (FUM). Growth rates are compared to prior year and on a constant exchange rate basis.
1. On actual exchange rate basis.
38
Value Earnings Capital
Strong growth in embedded value (EV)EV Operating profit
+15%
EV operating profit ($'bn)
+15%
(0.0)
0.3
2024 NBP In-force & Centre 2025
Operating AM 2 Operating
profit profit
146.2¢
per share
+21%
178.5¢
per share
4.1
4.8
0.3
Driving higher embedded value per share
EV shareholder equity ($'bn)
+11%1
4.8
(0.9)
(0.3)
31 Dec. 2024 Operating Non-operating 31 Dec. EV equity profit result, FX 2025
impact & EV equity
other before capital returns
Dividends / Share buybacks & corporate transactions3
31 Dec. 2025
EV equity
$12.62
per share ex. goodwill
+15%1
$14.53
per share ex. goodwill
34.3
37.8
38.1
Improving return on embedded value
Return on EV (%)4
+1ppt
2024
2025
14%
15%
39
Note: Totals do not cast as a result of rounding. Growth rates are on a constant exchange rate basis, unless otherwise stated.
Actual exchange rate basis.
Asset management (AM)
Including India AMC IPO net proceeds gain.
Operating return on embedded value is calculated as TEV operating profit for the period after non-controlling interests as a percentage of opening Group TEV equity, excluding goodwill, distribution rights and other intangibles. Operating profit and Group TEV equity are net of non-controlling interests.
Value Earnings Capital
Consistent underlying CSM growthCSM movement, net of reinsurance 2025 ($'bn)
Net 'underlying' CSM increase: $2.1bn
+9%1
+$4.6bn
2.8
1.8
0.3
(2.6)
25.0
26.6
26.9
0.6
22.0
31 Dec. 2024 | New business | Normalised | CSM before | Economic & | Balance before | Release to | FX | 31 Dec. 2025 |
unwind 2 | variances, FX, | other variances | release | income | ||||
release | statement |
Adjusted CSM release rate3: (9.5)%
Note: Contractual Service Margin (CSM). Totals do not cast as a result of rounding.
Underlying CSM growth presented on an actual exchange rate basis and calculated excluding the effect of economic and other variances and exchange rates.
The unwind of CSM presented reflects the accretion of interest on general measurement model contracts, together with the unwind of variable fee approach contracts on a long-term normalised basis.
Calculated as adjusted CSM release (based on operating release) / (CSM closing balance - adjusted CSM release - FX movements).
40
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