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PennyMac Financial Services, Inc. Reports Second Quarter 2026 Results

PennyMac Financial Services, Inc. Reports Second Quarter 2026

Pennymac Financial Services, Inc.July 29, 20264
PennyMac Financial Services, Inc. Reports Second Quarter 2026 Results

About this update from Pennymac Financial Services, Inc.

PennyMac Financial Services, Inc. (NYSE: PFSI) today reported net income of $22 million, or $0.41 in diluted earnings per share (EPS), on total net revenues of $497 million for the second quarter of 2026. Adjusted net income was $74 million, or $1.39 in adjusted diluted EPS, on adjusted net revenues of $566 million 1 . PFSI’s Board of Directors declared a second quarter cash dividend of $0.30 per share, payable on August 27, 2026, to common stockholders of record as of August 17, 2026. CEO Commentary “PennyMac Financial generated a 2% annualized return on equity and a 7% annualized adjusted return on equity 1 in the second quarter,” said Chairman and CEO David Spector. “While our operational execution remained solid, our results fell short of expectations due to higher interest rates during the period. As a result, we are actively taking steps to realign our cost structure to enhance profitability.” Mr. Spector continued, “Additionally, ongoing investments in technology are providing the structural leverage required to streamline our production division and lower our cost-to-produce without compromising capacity or the customer experience. Importantly, our recapture rates improved meaningfully in the second quarter, positioning us to capture significant upside when the origination market expands. As we onboard Cenlar’s subservicing portfolio, our tech-enabled efficiency and massive scale are expected to allow us to realize substantial operating leverage. We believe this fee-based revenue stream is a key component that will help us achieve our long-term ROE targets.” The table below highlights key financial performance metrics 1 : ($ in millions except per share metrics)   2Q26   1Q26   2Q25   Q/Q   Y/Y Total net revenues     497     545     445   (9)%   12% Net income     22     82     136   (74)%   (84)% Diluted EPS   $ 0.41   $ 1.53   $ 2.54   (73)%   (84)% Annualized return on equity (ROE)     2%     8%     14%   (6)%   (12)%                             Adjusted net revenues     566     589     537   (4)%   5% Adjusted net income     74     118     124   (37)%   (40)% Adjusted diluted EPS   $ 1.39   $ 2.19   $ 2.31   (37)%   (40)% Annualized adjusted ROE     7%     11%     13%   (4)%   (6)%                             Book value per share   $ 83.49   $ 83.31   $ 78.04   0%   7% Cash dividends declared per common share   $ 0.30   $ 0.30   $ 0.30   --   -- Key Operating and Financial Metrics Annualized ROE was 2%, down from 14% in the second quarter of 2025 Annualized adjusted ROE was 7% 2 , down from 13% in the second quarter of 2025 Total loan acquisitions and originations were $34.9 billion in unpaid principal balance (UPB), down 8% from the second quarter of 2025 Consumer direct originations were $5.6 billion in UPB, up 103% from the second quarter of 2025 Production revenue margins 3 were 77 basis points of total fallout adjusted lock volume, up from 55 basis points in the second quarter of 2025; production segment pretax income was $38 million, down from $58 million in the second quarter of 2025 Owned servicing portfolio totaled $488 billion in UPB at June 30, 2026, up 5% from June 30, 2025 Servicing segment pretax income was $22 million, down from $54 million in the second quarter of 2025; pretax income excluding valuation-related changes was $99 million, up from $57 million in the prior quarter and down from $146 million in the second quarter of 2025 Pretax loss from Corporate and other was $29 million, compared to $35 million in the second quarter of 2025 Book value per share was $83.49 at June 30, 2026, up 7% from June 30, 2025 Business Highlights Our new consumer direct loan origination system has facilitated a rapid implementation of process-automating AI agents, including the launch of a proprietary Natural Language Virtual Agent (NLVA) across both outbound and inbound calls Conventional first-lien refinance recapture rates increased 7 percentage points from the prior quarter to 29% and government first-lien recapture rates increased 9 percentage points from the prior quarter to 59% Continued to make progress on the acquisition of Cenlar’s subservicing business and expect the transaction to close in the fourth quarter Expanded our strategic partnership with Amazon Web Services to further bolster our transformation as an AI-driven mortgage technology leader Guidance With a smaller projected origination market due to higher interest rates, we expect adjusted ROEs to remain in the high single digits through 2026 as we reduce our expense base ____________________ 1 Items labeled as “adjusted” are non-GAAP financial measures. See pages 9 and 10 for a reconciliation of GAAP net income to adjusted net income, adjusted diluted EPS and annualized adjusted return on equity, as well as for a reconciliation of GAAP total net revenue to adjusted net revenues. 2 See page 9 for a reconciliation of GAAP net income to annualized adjusted return on equity 3 Presented net of loan origination expense Production Segment Highlights The table below highlights key operating metrics and financial performance in the production segment:     2Q26   1Q26   2Q25   Q/Q   Y/Y Volume ($ UPB in billions)                     Total fallout adjusted locks   31.5   38.0   38.6   (17)%   (18)% Consumer Direct   4.5   6.6   2.4   (32)%   87% Broker Direct   6.5   7.1   5.4   (8)%   21% Correspondent   20.5   24.3   30.8   (16)%   (33)%                       Total acquisitions and originations   34.9   37.0   37.9   (6)%   (8)%                       Government loan first lien refinance recapture rate (1)   59%   50%   44%   9%   15% Conventional loan first lien refinance recapture rate (1)   29%   22%   17%   7%   12%                       Profitability ($ in millions)                     Revenues (2)   243   327   211   (26)%   15% Expenses (2)   205   194   153   6%   34% Pretax income   38   134   58   (71)%   (33)%                       Revenues (2) as basis points of fallout adjusted locks   77   86   55   (9)   23 Pretax income as basis points of fallout adjusted locks   12   35   15   (23)   (3)       May not sum due to rounding (1) Numerator = UPB of new consumer direct first lien refinance originations for existing portfolio customers; denominator = UPB of payoffs with no transfer of title or MLS listing identified (2) Presented net of loan origination expense Consumer direct fallout adjusted lock volumes were $4.5 billion in UPB, down from $6.6 billion in the prior quarter and up from $2.4 billion in the second quarter of 2025. The decrease from the prior quarter was driven by lower refinance volumes due to higher rates, and the increase from the second quarter of 2025 was driven by increased refinance activity and higher refinance recapture rates. Broker direct fallout adjusted lock volumes were $6.5 billion in UPB, down from $7.1 billion in the prior quarter and up from $5.4 billion in the second quarter of 2025. The increase from the second quarter of 2025 was driven by market share gains and a larger origination market. Correspondent fallout adjusted lock volumes were $20.5 billion in UPB, down from $24.3 billion in the prior quarter and $30.8 billion in the second quarter of 2025, both as a result of a highly competitive environment. Production segment pretax income was $38 million, down from $134 million in the prior quarter and $58 million in the second quarter of 2025. Revenues net of loan origination expenses were $243 million, down from $327 million in the prior quarter and up from $211 million in the second quarter of 2025. The decline from the prior quarter was primarily driven by lower volumes in the consumer direct and correspondent channels, and a $36 million adverse shift in post-lock impacts driven by market price changes on specialized pools and other cross-channel impacts. Expenses net of loan origination expenses were $205 million, up from $194 million in the prior quarter and $153 million in the second quarter of 2025. The increase from the prior quarter was due to higher capacity and funded unit volume in the consumer direct lending channel. Servicing Segment Highlights The table below highlights key operating metrics and financial performance in the servicing segment:     2Q26   1Q26   2Q25   Q/Q   Y/Y Servicing portfolio                     Total UPB ($ in billions, at period end)   731   720   700   1%   4% Owned servicing   488   474   463   3%   5% Subservicing   235   237   230   (1)%   2% Loans held for sale   8   10   7   (22)%   13%                       Actual CPR (owned portfolio)   11.6%   13.7%   8.5%   (2.1)%   3.1% 60+ Day Delinquency (owned portfolio, at period end)   4.1%   4.2%   3.2%   (0.1)%   0.9%                       Profitability (in millions) (1)                     Loan servicing fees   536   532   507   1%   6% Earnings on custodial balances and deposits and other income   119   105   116   13%   2% Realization of mortgage servicing rights (MSR) cash flows   (323)   (355)   (263)   (9)%   23% EBO loan-related income (2)   37   34   32   9%   15% Revenues excluding valuation-related items   369   316   392   17%   (6)%                       Operating expenses   76   81   77   (6)%   (2)% Payoff-related expenses (3)   29   31   17   (8)%   66% Credit losses and provisions for defaulted loans   26   23   22   13%   19% Interest expense   140   125   130   12%   8% Expenses excluding valuation-related items   270   260   246   4%   10%                       Pretax income excluding valuation-related items   99   57   146   75%   (32)%                       MSR fair value changes   118   183   16   N/M   N/M Hedging results (4)   (187)   (221)   (112)   N/M   N/M (Provision for) reversal of losses on active loans   (8)   (6)   4   N/M   N/M Valuation-related items   (77)   (44)   (92)   N/M   N/M                       Pretax income   22   13   54   71%   (60)%   May not sum due to rounding (1) Non-GAAP presentation - see pages 10 and 13 (2) Includes EBO related revenues and associated expenses (3) Includes interest shortfall and recording and release fees (4) Includes principal-only stripped MBS valuation-related accretion changes included in net interest income in the GAAP presentation   The owned servicing portfolio totaled $488 billion in UPB at June 30, 2026, up 5% from June 30, 2025 as additions from production more than offset runoff from prepayments. Servicing segment pretax income was $22 million, up from $13 million in the prior quarter and down from $54 million in the second quarter of 2025. Servicing segment pretax income excluding valuation-related items was $99 million, up from $57 million in the prior quarter and down from $146 million in the second quarter of 2025. Servicing revenues excluding valuation-related items totaled $369 million, up from $316 million in the prior quarter and down from $392 million in the second quarter of 2025. The increase from the prior quarter was primarily due to lower realization of MSR cash flows, reflecting lower prepayment speeds, and an increase in earnings on custodial deposits and other income due to higher average balances. The decrease from the second quarter of 2025 was primarily due to higher realization of MSR cash flows from increased runoff partially offset by increased loan servicing fees. Servicing expenses excluding valuation-related items were $270 million, up from $260 million in the prior quarter and $246 million in the second quarter of 2025. The increase from the prior quarter was primarily due to higher interest expense due to higher average balances of outstanding financing for MSRs. The increase from the second quarter of 2025 was primarily due to higher interest expense, payoff-related expense, as well as losses and provisions for defaulted loans. MSR and hedging-related losses were $77 million, compared to $44 million in the prior quarter and $92 million in the second quarter of 2025. These losses included $52 million in hedge costs, compared to $14 million in the prior quarter and $54 million in the second quarter of 2025. Corporate and Other Pretax loss from corporate and other was $29 million, compared to $42 million in the prior quarter and $35 million in the second quarter of 2025. Revenues were $23 million, up from $13 million in the prior quarter and $12 million in the second quarter of 2025, both primarily due to a non-recurring gain resulting from an increase in the value of our minority equity interest in Vesta. Expenses were $52 million, down slightly from $55 million in the prior quarter and up from $47 million in the second quarter of 2025. The decrease from the prior quarter was driven primarily by lower marketing and advertising expenses, as the prior quarter contained elevated expenses related to the 2026 Winter Olympics. The increase from the second quarter of 2025 was primarily driven by higher marketing and advertising expenses and legal expenses. Management’s slide presentation and accompanying material will be available in the Investor Relations section of the Company’s website at pfsi.pennymac.com after the market closes on Wednesday, July 29, 2026. Management will also host a conference call and live audio webcast at 5:00 p.m. Eastern Time to review the Company’s financial results. The webcast can be accessed at pfsi.pennymac.com , and a replay will be available shortly after its conclusion. About PennyMac Financial Services, Inc. PennyMac Financial Services, Inc. is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. Founded in 2008, the company is recognized as a leader in the U.S. residential mortgage industry and employs approximately 5,500 people across the country. For the twelve months ended June 30, 2026, PFSI’s production of newly originated loans totaled $151 billion in UPB, making it a top lender in the nation. As of June 30, 2026, PFSI serviced loans totaling $731 billion in UPB, making it a top mortgage servicer in the nation. Additional information about PFSI is available at pfsi.pennymac.com . Forward-Looking Statements This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, regarding management’s beliefs, estimates, projections, and assumptions with respect to, among other things, our financial results, future operations, business plans and investment strategies, as well as industry and market conditions, all of which are subject to change. Words like “believe,” “expect,” “anticipate,” “promise,” “project,” “plan,” and other expressions or words of similar meanings, as well as future or conditional verbs such as “will,” “would,” “should,” “could,” or “may” are generally intended to identify forward-looking statements. Actual results and operations for any future period may vary materially from those projected herein and from past results discussed herein. Factors which could cause actual results to differ materially from historical results or those anticipated include, but are not limited to: interest rate changes; changes in macroeconomic, consumer and real estate market conditions; changes in housing prices, housing sales and real estate values; rising homeownership costs negatively impacting housing affordability; the continually changing federal, state and local laws and regulations applicable to our highly regulated industry; lawsuits or governmental actions resulting from noncompliance with laws and regulations; the mortgage lending and servicing-related regulations promulgated by federal and state regulators and the enforcement of these regulations; licensing and operational requirements of jurisdictions applicable to our business, to which our bank competitors are not subject; our ability to close and integrate acquisitions, including the acquisition of Cenlar’s subservicing business, changes to government modification programs; difficulties inherent in adjusting the size of our operations to reflect changes in business levels; purchase and sales opportunities for mortgage servicing rights; our substantial amount of indebtedness; increases in loan delinquencies, defaults and forbearances; foreclosure delays and changes in foreclosure practices; our dependence on U.S. government-sponsored entities and changes in their roles; our ability to manage third-party vendors and mortgage investor requirements; our exposure to counterparties that do not fulfill contractual obligations; our reliance on PennyMac Mortgage Investment Trust (NYSE: PMT) as a significant contributor to our mortgage banking business; maintaining sufficient capital and liquidity and compliance with financial covenants; our obligation to indemnify third-party purchasers or repurchase loans if loans that we originate, acquire, service or assist in the fulfillment of, fail to meet certain criteria; our obligation to indemnify PMT if our services fail to meet certain criteria or characteristics or under other circumstances; investment management and incentive fees; the accuracy or changes in the estimates we make about uncertainties, contingencies and asset and liability valuations; conflicts of interest in allocating our services and investment opportunities among us and our advised entity; our ability to mitigate cybersecurity risks, cyber incidents and technology disruptions; our ability to implement and develop new technologies and artificial intelligence ; the effect of public opinion on our reputation; our exposure to risks of loss and disruption in operations from severe weather events, man-made or other natural conditions, including climate change and pandemics; our ability to effectively identify, manage and hedge our credit, interest rate, prepayment, liquidity and climate risks; expansion of new business activities or strategies; our ability to detect misconduct and fraud; our ability to pay dividends to our stockholders; and our organizational structure and certain requirements in our charter documents. You should not place undue reliance on any forward- looking statement and should consider all of the uncertainties and risks described above, as well as those more fully discussed in reports and other documents filed by the Company with the Securities and Exchange Commission from time to time. The Company undertakes no obligation to publicly update or revise any forward-looking statements or any other information contained herein, and the statements made in this press release are current as of the date of this release only. The press release contains financial information calculated other than in accordance with U.S. generally accepted accounting principles (“GAAP”), such as adjusted net income, adjusted net revenue, adjusted earnings per share, pretax income excluding valuation-related items, and adjusted return on equity. Adjustments to GAAP financial measures include items that the Company deems non-operating, non-recurring and market-driven fair value adjustments to Mortgage Servicing Rights (MSRs) and associated hedging results that change based on interest rate shifts rather than operational efficiency. These non-GAAP measures provide a meaningful perspective on the Company’s business results because the Company utilizes this information to evaluate and manage the business, and investors use this information to calculate financial and cash flow measures. These non-GAAP measures have limitations as analytical tools and should not be viewed as a substitute for financial information determined in accordance with GAAP. Furthermore, these non-GAAP measures may not be comparable to similarly titled metrics presented by other financial institutions.   Consolidated Statements of Income ($ in millions, except per share amounts)       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Revenue                         Owned servicing fees   471   469   463   460   436   8% Subservicing fees   20   21   21   21   22   (6)% Ancillary and other fees   45   42   48   54   50   (10)% Total loan servicing fees   536   532   532   535   507   6%                           Realization of MSR cash flows   (323)   (355)   (383)   (290)   (263)   23% Changes in fair value of MSRs due to changes in fair value inputs   118   183   40   (102)   16   N/M Hedging results   (186)   (207)   (39)   98   (109)   N/M Net servicing income   146   153   150   241   150   (3)%                           Net gains on loans held for sale   280   345   302   314   235   19% Loan origination fees   70   72   68   62   59   18% Fulfillment fees from PMT   5   6   7   6   6   (14)%                           Interest income   242   208   264   249   222   9% Interest expense   (271)   (250)   (263)   (250)   (240)   13% Net interest (expense) income   (28)   (42)   1   (1)   (18)   60%                           Management fees   7   7   7   7   7   (1)% Other revenues   18   4   4   4   6   N/M Total net revenues   497   545   538   633   445   12%                           Expenses                         Compensation   223   216   208   205   188   19% Technology   44   46   35   45   42   5% Mortgage loan origination   94   80   70   69   69   36% Professional services   16   14   10   10   8   90% Servicing   43   38   43   29   28   50% Occupancy and equipment   11   10   10   9   8   28% Marketing and advertising   17   21   10   14   12   36% Other expenses   18   14   16   15   12   50% Total expenses   465   440   404   397   368   26%                           Income before provision for (benefit from) income taxes   32   105   134   236   76   (59)%                           Income taxes   10   22   28   55   (60)   N/M                           Net income   22   82   107   182   136   (84)%                           Weighted average shares outstanding                         Basic   51.9   52.1   52.0   51.7   51.7   1% Diluted   53.3   53.9   54.2   53.9   53.6   (1)%                           Earnings per share                         Basic   $ 0.42   $ 1.58   $ 2.05   $ 3.51   $ 2.64   (84)% Diluted   $ 0.41   $ 1.53   $ 1.97   $ 3.37   $ 2.54   (84)%                           Cash dividends declared per common share   $ 0.30   $ 0.30   $ 0.30   $ 0.30   $ 0.30   -- May not sum due to rounding   Non-GAAP Reconciliations ($ in millions, except per share amounts)   Reconciliation of GAAP Total net revenues to Adjusted net revenues       2Q26   1Q26   4Q25   3Q25   2Q25 Total net revenues   497   545   538   633   445 Increase (decrease) in fair value of MSRs and MSLs due to changes in valuation inputs used in the valuation model   118   183   40   (102)   16 Hedging gains (losses) associated with MSRs (1)   (187)   (221)   (37)   105   (112) Provision for credit losses on active loans   (8)   (6)   (11)   (0)   4 Non-recurring revenues (2)   9   0   0   0   0 Adjusted net revenues   566   589   546   630   537   May not sum due to rounding (1) Includes principal-only stripped MBS valuation-related accretion changes included in interest income for GAAP purposes (2) 2Q26 non-recurring revenues consist of a $9 million valuation gain related to investments in closely held entities   Reconciliation of GAAP Net Income to Adjusted net income, Adjusted diluted EPS and Adjusted return on equity (ROE)       2Q26   1Q26   4Q25   3Q25   2Q25 Net income   22   82   107   182   136 (Increase) decrease in fair value of MSRs and MSLs due to changes in valuation inputs used in the valuation model   (118)   (183)   (40)   102   (16) Hedging (gains) losses associated with MSRs (1)   187   221   37   (105)   112 Provision for (reversal of) losses on active loans   8   6   11   0   (4) Non-recurring pretax items (2)   (7)   3   0   0   0 Total adjustments:   70   47   8   (3)   92 Tax rate for adjustments   25.1%   25.1%   25.1%   25.2%   25.2% Tax impacts of adjustments   (18)   (12)   (2)   1   (23) Non-recurring tax adjustment   0   0   0   0   (82) Adjusted net income   74   118   113   180   124 Diluted shares outstanding   53.5   53.9   54.2   53.9   53.6 Adjusted diluted EPS   $ 1.39   $ 2.19   $ 2.08   $ 3.33   $ 2.31                       Average stockholders' equity   4,323   4,324   4,238   4,110   3,940                       Annualized return on equity (ROE)   2%   8%   10%   18%   14% Annualized adjusted ROE   7%   11%   11%   17%   13%   May not sum due to rounding (1) Includes principal-only stripped MBS valuation-related accretion changes included in interest income for GAAP purposes (2) 2Q26 non-recurring pretax items include a $9 million valuation gain related to investments in closely held entities and $1 million of Cenlar acquisition related expenses   Non-GAAP Reconciliations (continued) ($ in millions)   Reconciliation of GAAP Net income to Adjusted EBITDA       2Q26   1Q26   4Q25   3Q25   2Q25 Net income   22   82   107   182   136 Provision for (benefit from) income taxes   10   22   28   55   (60) Income (loss) before provisions for income taxes   32   105   134   236   76 Depreciation and amortization   14   14   13   13   15 (Increase) decrease in fair value of MSRs and MSLs due to changes in valuation inputs used in the valuation model   (118)   (183)   (40)   102   (16) Hedging (gains) losses associated with MSRs (1)   187   221   37   (105)   112 Provision for (reversal of) losses on active loans   8   6   11   0   (4) Stock-based compensation   4   2   8   10   8 Non-recurring items (2)   (7)   3   0   0   0 Interest expense on corporate debt and capital lease   83   83   83   78   70 Adjusted EBITDA   204   251   246   335   261   May not sum due to rounding (1) Includes principal-only stripped MBS valuation-related accretion changes included in interest income for GAAP purposes (2) 2Q26 non-recurring pretax items include a $9 million valuation gain related to investments in closely held entities and $1 million of Cenlar acquisition related expenses   Reconciliation of GAAP servicing pretax income to servicing pretax income net of valuation related changes       2Q26   1Q26   4Q25   3Q25   2Q25 Servicing pretax income   22   13   37   157   54 (Increase) decrease in fair value of MSRs and MSLs due to changes in valuation inputs used in the valuation model   (118)   (183)   (40)   102   (16) Hedging (gains) losses associated with MSRs (1)   187   221   37   (105)   112 Provision for (reversal of) losses on active loans   8   6   11   0   (4) Servicing pretax income net of valuation related changes   99   57   45   155   146   May not sum due to rounding (1) Includes principal-only stripped MBS valuation-related accretion changes included in interest income for GAAP purposes   Production Segment Profitability and Key Metrics ($ in millions)   Production Segment Contribution to Pretax Income       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Net gains on loans held for sale at fair value   245   311   276   280   204   20% Loan origination fees   70   72   68   62   59   18% Fulfillment fees from PMT   5   6   7   6   6   (14)%                           Interest income   119   113   129   111   104   14% Interest expense   (105)   (96)   (109)   (98)   (94)   12% Net interest income   14   17   20   14   11   35%                           Other revenues   3   0   0   0   0   N/M Net revenues   337   407   371   362   280   21%                           Compensation   146   136   123   114   104   40% Technology   30   30   28   31   28   8% Loan origination expenses   94   80   70   69   69   36% Professional Services   5   6   4   3   4   42% Occupancy and equipment   6   5   5   4   4   50% Marketing and advertising   12   12   9   12   10   18% Other expenses   6   4   5   4   3   N/M Expenses   299   273   244   239   222   35%                           Pretax income   38   134   127   123   58   (33)%   May not sum due to rounding   Production Segment Profitability and Key Metrics (continued) ($ UPB in billions)   Production Segment Volumes and Key Metrics       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Volumes                         Consumer direct fallout adjusted locks   4.5   6.6   5.0   3.9   2.4   87% Broker direct fallout adjusted locks   6.5   7.1   5.6   5.9   5.4   21% Correspondent fallout adjusted locks   20.5   24.3   30.5   27.2   30.8   (33)% Total fallout adjusted locks   31.5   38.0   41.0   37.0   38.6   (18)%                           Consumer direct originations   5.6   6.0   5.2   3.1   2.8   103% Broker direct originations   7.0   6.7   6.5   5.6   5.3   32% Correspondent acquisitions   22.3   24.4   30.5   27.8   29.8   (25)% Total acquisitions and originations   34.9   37.0   42.2   36.5   37.9   (8)%                           Consumer direct locks   6.1   9.2   7.4   6.0   3.8   62% Broker direct locks   8.5   9.5   7.6   8.0   7.2   19% Correspondent locks   21.8   26.1   31.8   29.3   32.2   (32)% Total locks   36.5   44.8   46.8   43.2   43.1   (15)% Key Metrics                         Revenues (1) as basis points of fallout adjusted locks   77   86   73   79   55   23 Pretax income as basis points of total fallout adjusted locks   12   35   31   33   15   (3)                           Consumer direct margins (2)   3.17%   2.67%   2.74%   3.28%   4.08%   (22)% Broker direct margins (2)   1.04%   0.99%   1.01%   0.97%   0.87%   19% PFSI correspondent margins (2)   0.29%   0.28%   0.25%   0.30%   0.25%   15%                           % Purchase acquisitions and originations   69%   58%   66%   83%   83%   N/M                           Government loan first lien refinance recapture rate (3)   59%   50%   51%   48%   44%   15% Conventional loan first lien refinance recapture rate (3)   29%   22%   17%   16%   17%   12%                           WA FICO at acquisition / origination   742   749   747   749   746   (4) WA DTI at acquisition / origination   40   40   40   40   41   (1)   May not sum due to rounding (1) Net of loan origination expenses (2) Revenue contribution excluding post-lock impacts divided by fallout adjusted locks (3) Numerator = UPB of new consumer direct first lien refinance originations for existing portfolio customers; denominator = UPB of payoffs with no transfer of title or MLS listing identified   Servicing Segment Profitability and Key Metrics ($ in millions)   Servicing Segment Contribution to Pretax Income       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Owned servicing fees   471   469   463   460   436   8% Subservicing fees   20   21   21   21   22   (6)% Ancillary and other fees   45   42   48   54   50   (10)% Total loan servicing fees   536   532   532   535   507   6%                           Realization of MSR cash flows   (323)   (355)   (383)   (290)   (263)   23% Changes in MSR fair value due to changes in valuation inputs   118   183   40   (102)   16   N/M Hedging results   (186)   (207)   (39)   98   (109)   N/M Net loan servicing fees   146   153   150   241   150   (3)%                           Gains on loans held for sale   35   34   26   34   31   15%                           Interest income   123   95   135   137   117   5% Interest expense   (166)   (154)   (154)   (152)   (146)   14% Net interest expense   (43)   (59)   (19)   (15)   (29)   48%                           Other revenues   (2)   (2)   (2)   (1)   1   N/M Net revenues   137   125   154   259   153   (11)%                           Compensation   52   53   52   52   51   1% Technology   8   11   11   10   10   (11)% Servicing   43   38   43   29   28   50% Other expenses   12   11   11   11   10   20% Expenses   115   112   117   102   99   16%                           Servicing pretax income   22   13   37   157   54   (60)%   May not sum due to rounding   Servicing Segment Profitability and Key Metrics (continued) ($ UPB in billions)   Servicing Segment Portfolio and Key Metrics       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Servicing Portfolio ($ UPB in billions, at period end)                         Owned MSR UPB   488   474   462   470   463   5% Subserviced UPB   235   237   263   239   230   2% Loans held for sale   8   10   9   7   7   13% Total UPB   731   720   734   717   700   4%                           Total loans serviced (in thousands)   2,753   2,725   2,788   2,746   2,704   2%                           Key Metrics (owned portfolio, at period end except CPR)                         60+ Day Delinquency   4.1%   4.2%   4.2%   3.4%   3.2%   0.9% Actual CPR   11.6%   13.7%   13.0%   8.6%   8.5%   3.1% Weighted average coupon   5.1%   5.1%   5.0%   4.9%   4.7%   0.4% Weighted average servicing fee   0.39%   0.39%   0.39%   0.39%   0.39%   0.00% Servicing fee multiple   5.6x   5.5x   5.3x   5.3x   5.3x   0.3x   May not sum due to rounding   Corporate & Other Profitability ($ in millions)       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Management fees   7   7   7   7   7   (1)%                           Interest income   0   0   0   0   1   N/M Interest expense   0   0   0   0   0   N/M Net interest income (expense)   0   0   0   0   1   N/M                           Other revenues   16   6   6   4   4   N/M Net revenues   23   13   13   12   12   98%                           Compensation   25   28   33   39   32   (21)% Technology   6   5   (3)   4   5   20% Marketing and advertising   5   9   1   1   2   170% Professional Services   9   7   4   5   3   180% Occupancy and equipment   2   2   2   2   2   28% Other expenses   6   5   6   5   4   34% Expenses   52   55   43   56   47   10%                           Corporate & Other pretax loss   (29)   (42)   (30)   (44)   (35)   (19)%   May not sum due to rounding   Consolidated Balance Sheets ($ in millions)       6/30/26   3/31/26   12/31/25   9/30/25   6/30/25   Y/Y Assets                         Cash   214   220   302   622   162   32% Short-term investment at fair value   534   434   410   62   462   16% Principal-only stripped mortgage-backed securities at fair value   609   659   723   774   785   (22)% Loans held for sale at fair value   7,820   9,954   9,123   7,490   6,961   12% Derivative assets   202   283   188   202   181   12% Servicing advances, net   589   623   590   396   431   37% Mortgage servicing rights at fair value   10,587   10,149   9,599   9,654   9,531   11% Loans eligible for repurchase   8,291   8,594   7,410   5,417   4,963   67% Other assets   1,013   1,028   1,045   783   746   36% Total Assets   29,859   31,944   29,389   25,401   24,222   23%                           Liabilities                         Assets sold under agreements to repurchase   8,435   10,178   8,794   7,130   7,344   15% Mortgage loan participation purchase and sale agreements   696   691   697   699   700   (1)% Notes payable secured by mortgage servicing assets   1,426   1,426   1,326   1,326   1,327   7% Unsecured senior notes   4,837   4,834   4,832   4,829   4,185   16% Accounts payable and accrued expenses   437   459   644   476   395   11% Income taxes payable   1,216   1,206   1,184   1,151   1,097   11% Liability for mortgage loans eligible for repurchase   8,291   8,594   7,410   5,417   4,963   67% Other liabilities   184   229   194   164   178   4% Total Liabilities   25,523   27,618   25,080   21,193   20,189   26%                           Stockholders' Equity   4,337   4,326   4,309   4,208   4,033   8%   May not sum due to rounding   Capital and Liquidity ($ in millions)       2Q26   1Q26   4Q25   3Q25   2Q25   Y/Y Liquidity                         Cash and short-term investments   749   654   712   684   624   20% Amounts available to draw on facilities with collateral pledged   3,261   3,507   3,928   4,288   3,538   (8)% Total liquidity   4,010   4,161   4,639   4,972   4,163   (4)% Total liquidity as a % of MSR fair value   38%   41%   48%   52%   44%   (6)%                           Capital                         Total equity   4,337   4,326   4,309   4,208   4,033   8% (-) Capitalized software   111   112   108   105   112   (1)% Tangible equity   4,226   4,214   4,201   4,103   3,920   8%                           Face value of unsecured senior notes   4,900   4,900   4,900   4,900   4,250   15% Face value of MSR term notes and loans   1,330   1,330   1,330   1,330   1,230   8% Amount drawn on variable funding note   1,145   860   410   230   905   27% Freddie Mac MSR facilities   310   235   --   --   100   210% Face value of non-funding debt   7,685   7,325   6,640   6,460   6,485   19%                           Face value of assets sold under agreements to repurchase (1)   7,085   9,189   8,391   6,908   6,447   10% Face value of mortgage loan participation purchase and sale agreements   696   691   697   700   701   (1)% Face value of funding debt   7,782   9,880   9,088   7,608   7,148   9%                           Face value of total debt   15,467   17,205   15,728   14,068   13,633   13% Unamortized debt issuance costs   (72)   (76)   (80)   (84)   (76)   (6)% Carrying value of total debt   15,395   17,129   15,648   13,984   13,557   14%                           Total assets   29,859   31,944   29,389   25,401   24,222   23% (-) Capitalized software   111   112   108   105   112   (1)% Adjusted assets   29,748   31,832   29,281   25,296   24,110   23% (-) Loans eligible for repurchase   8,291   8,594   7,410   5,417   4,963   67% Adjusted assets less loans eligible for repurchase   21,458   23,237   21,871   19,879   19,147   12%                           Capital Ratios                         Non-funding debt / total equity (2)   1.8x   1.7x   1.5x   1.5x   1.6x   0.2x Non-funding debt / tangible equity (2)   1.8x   1.7x   1.6x   1.6x   1.7x   0.2x                           Total debt / total equity   3.6x   4.0x   3.7x   3.3x   3.4x   0.2x Total debt / tangible equity   3.7x   4.1x   3.7x   3.4x   3.5x   0.2x                           Total equity / adjusted assets less loans eligible for repurchase   20.2%   18.6%   19.7%   21.2%   21.1%   (0.8)% Tangible equity / adjusted assets less loans eligible for repurchase   19.7%   18.1%   19.2%   20.6%   20.5%   (0.8)%   May not sum due to rounding (1) Assets sold under agreements to repurchase shown above excludes the amount drawn on variable funding note and a certain portion of the Freddie Mac MSR facilities (2) Uses face value of debt outstanding   View source version on businesswire.com: https://www.businesswire.com/news/home/20260729706331/en/

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