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Lyft : Economic Impact Report 2025

Lyft : Economic Impact Report

Lyft, Inc.March 27, 20265
Lyft : Economic Impact Report 2025

About this update from Lyft, Inc.

LYFT 2025 Economic Impact Report March 2026 TABLE OF CONTENTS 5 Work that works for drivers 6 Drivers need the flexibility that independent contracting provides 8 Drivers choose app-based work because it works for them 11 Lyft is fighting for policies that drivers say work best for them 15 A ride for everyone 16 Riders use Lyft for work, play, and everything in between 18 Lower-income riders rely on Lyft for important trips 20 Lyft provides transportation access to individuals with disabilities and other chronic conditions 23 BenefiGing the communities in which we operate 24 Helping people access essential needs and economic opportunities 25 Strengthening community ties 28 Lyft is associated with decreasing impaired driving incidents 31 Toward more sustainable transportation 32 Reducing personal car ownership 33 A multimodal network 35 The transition to EVs 2 INTRODUCING Lyk's 2025 Economic Impact Report 1 Lyft's purpose is to serve and connect. We measure our success by understanding and evaluating the impact we have on drivers, riders, partners, and communities. Each ride represents more than a trip from Point A to Point B. It represents a journey - to shop at the local farmers' market, interview for a new job, or celebrate with friends. It represents a chance for a driver to earn extra money to pursue their education, start a business, or take care of a family member. At a time when it's easier than ever to stay cocooned in our homes and on our phones, our plaVorm makes it easier for riders and drivers to get out into the world. In 2025, we helped more people than ever before. We matched more passengers with drivers than ever, and we facilitated more opportunities for more drivers than any time in the previous half-decade. More than 1 million drivers earned more than $10 billion on our plaVorm last year (not including tips) - a new record. We accomplished this with a relentless focus on our customers' needs - whether it was making rideshare more accessible to older adults through Lyft Silver or giving riders and drivers more control over their matches by favoriting or blocking their prior matches. For this Economic Impact Report, we talked to almost 100,000 riders and drivers across North America 2 to better understand the role that Lyft plays in their lives. Thousands of adults of every age, race, and background told us how they rely on Lyft's transportation network to get to the places that matter to them. Here's what we learned: Drivers continued to use Lyft's platform to earn money in ways that fit around their busy lifestyles. Drivers from all walks of life leverage the flexibility of the Lyft plaVorm to support their families and achieve their dreams, and Lyft is re-imagining models of work to meet their needs. This is why the overwhelming majority of drivers support policies like California's Prop 22, under which drivers remain independent contractors, maintain the flexibility they enjoy, and receive additional benefits. Millions of riders from communities across the U.S. and Canada rely on Lyft as an integral part of their life. In 2025, Lyft reached another all-time high of 51.3 million annual riders across all parts of our business. Many riders use Lyft to engage in leisure activities, but some depend on the plaVorm to meet urgent needs. Lower-income riders and riders with disabilities and other chronic conditions are particularly likely to use Lyft to find a driver who can help them get to work, run errands, and show up for healthcare appointments. Communities are stronger - economically and socially - because of Lyft. Our long-running Lyft Up program strengthens local communities by providing access to job interviews and supporting disaster response, and it bolsters civic engagement by encouraging participation in community events and elections. By expanding transportation access, we make it easier for everyone to participate in the economic and social lives of their communities. And, third-party research shows that when the Lyft network enters a market, DUI incidents decrease. 3 The future of transportation is more sustainable and more connected than ever. Lyft provides viable, low-carbon alternatives to car ownership. Lyft riders own more than 10 million fewer cars because of rideshare and are using Lyft's network of rideshare, bikes, and scooters as a complement to public transit. The bikeshare systems we operate powered tens of millions of ebike rides last year - an increase of almost 13% over 2024 - behind the popularity of our next-generation ebikes. And we provide incentives and other support for drivers who choose electric vehicles, paving the way for a fully electric future that benefits everyone. Our 2025 Economic Impact Report leverages surveys of drivers and riders, third-party research, and our firsthand observations to better understand the impact Lyft has on communities. People are out living their lives, together , and we're proud to be a part of the ride. 3 1 Detailed information on the data sources and methodology used throughout this report are presented in the accompanying Methodological Supplement . 2 This report focuses on Lyft's core rideshare business and excludes operations conducted as a result of M&A in 2025, including that of Freenow and TBR. 3 Casanova Powell Consulting and Dr. Ryan C. Smith, " Rideshare Volume and DUI Incidents in Target California Communities ," NDAA, September 28, 2020. Casanova Powell Consulting and Dr. Ryan C. Smith, " Rideshare Volume and DUI Incidents in Atlanta, Georgia; Chicago, Illinois; and Fort Worth, Texas ," NDAA, March 26, 2021. Casanova Powell Consulting and Dr. Ryan C. Smith, " Rideshare Volume and DUI Incidents in Boston, Worcester, and Northampton, Massachusetts ," NDAA, July 25, 2023. 4 Lyft Economic Impact Report 2025 ‌DRIVERS Work that works for drivers For Lyft to fulfill our purpose, we need to create a great plaVorm for drivers. That means understanding who they are, why they drive, and how we can best serve them. Drivers lead busy lives, and it's our goal to make our plaVorm as rewarding and flexible as possible - and advocate for policies that preserve what drivers value most about Lyft. 5 ‌Drivers need the flexibility that independent contracting provides Drivers are busy people. In addition to driving with Lyft, they work full-time at other companies, parent their children, own small businesses, and pursue college degrees. Lyft serves these drivers by giving them the flexibility to earn on their terms while chasing their dreams. They tell us time and again: They want independence. Across North America, drivers are using the Lyft platform to make work work for them. Drivers have busy lives. 91% work or are students in addition to engaging in app-based work. 4 73% have a job or are looking for a job outside of app-based work. 17% own a business in addition to driving on the Lyft plaVorm. 55% routinely provide care for family members or other loved ones. 5 14% are students . They value flexibility and control over their time … … so they can earn around their other commitments. 92% say a flexible schedule is very or extremely important . 68% of drivers who work full-time jobs in addition to driving say they use Lyft because it allows them to drive at times that do not conflict with their work schedule . 52% of drivers who routinely provide care for loved ones say they use Lyft because it allows them to be available for those in their care . 52% of drivers who are full-time students say they use Lyft because they can drive hours that do not conflict with their classes. 39% of drivers with a disability or other chronic condition say they use Lyft because it allows them to respond to their healthcare needs. 6 Who drives with Lyft? 16% aged 55 and over 7% members of the LGBTQ+ community 36% speak a language other than English at home - for more than two-thirds of this group, that language is Spanish 22% women 7% veterans of the U.S. armed forces (among U.S. drivers) 10% retired 200K Almost 200K drivers live with a disability or other chronic condition 76% members of a community of color 6 31% Hispanic or Latin American 5% Middle Eastern, Arab, or Persian 26% Black or African American/ Canadian 3% Native American, Alaskan Native, First Nation, Indigenous, or Métis 13% Asian, Asian American/ Canadian, Native Hawaiian, or Pacific Islander 7 ‌Drivers choose app-based work because it works for them Drivers don't just value the flexibility that app-based work provides, they take full advantage of it. Indeed, the behavior of drivers on our plaVorm is radically different from that of traditional employees. Drivers can drive when they want, hit the pause buGon when they want, and return when they want without negative consequences. They take substantial breaks and then return to driving. 58% take a break of more than 2 consecutive weeks. 41% take a break of more than 4 consecutive weeks. 15% take a break of more than 12 consecutive weeks. They choose hours and days that work for their schedules. 13% drive only outside of traditional working hours. 3% drive only between 9 AM and 5 PM on weekdays. 11% drive only on weekdays. And, they drive when their other income sources are insufficient. 18% say they drive to make money while they are temporarily between jobs. 77% say they drive to supplement their household's income. 50% say they drive to earn money during a change in their life. With Lyft, drivers can log on and off the app at any time. The driver app is on - but when something comes up - with a few simple taps - the driver can turn the app off. 8 Drivers can drive where they want, with as much or as liGle transition time as they want. 43% drive in 2 or more metro areas. 7% drive in 5 or more metro areas. Drivers can drive however long - or short - they want. 87% drive fewer than 20 hours per week. These drivers give the majority of rides on the Lyft plaVorm. 1 hr 29 min Drivers come online for 1 hour and 29 minutes at a time on average. 160 hr The median driver spent only 160 hours on the plaVorm in 2025. Across an entire year, that's four weeks of time on a traditional full-time job. Drivers can drive with whichever apps they want. 72% work on other app-based platforms. 50% work on other ridesharing platforms. 43% work on delivery platforms. 9 Drivers can cash out when they want. 56% use Lyft's Express Pay feature, which allows drivers to cash out their earnings immediately rather than wait for payday. 7 26% use the Lyft Direct debit card to access their earnings immediately with no fee. More than just a convenient method of accessing earnings, Lyft Direct offers cashback rewards, gas discounts, and a comprehensive suite of financial tools that can help drivers achieve economic mobility, such as a high yield savings account, overdraft protection, spending insights, and ATM cash deposits. 8 10 ‌Lyft is fighting for policies that drivers say work best for them Lyft is committed to advocating for policies that the overwhelming majority of drivers support, providing them the benefits they want while preserving the independence they need. Drivers want to maintain their independence. When drivers are asked whether they want to be classified as independent contractors, employees, or something else, the results are clear: 91% support a policy proposal under which drivers would remain independent contractors, maintain the current flexibility they enjoy, and receive some but not all of the benefits employees receive. 3x Drivers are more than 3 times as likely to prefer a work arrangement that includes both flexibility and benefits than being an employee. 52% would stop driving with app-based platforms if they were required to be traditional employees rather than independent contractors. 11 Lyft has been advocating for policies that preserve driver independence while providing drivers with additional protections and benefits. The result has been novel policy solutions that benefit drivers. Through engagement with drivers, partners, and policymakers, we have been at the forefront of crafting policies that meet drivers' needs. California's Prop 22. 77% of California drivers on the Lyft plaVorm said Prop 22 has been good for drivers like them. 9 Preserves and guarantees driver independence. Establishes a minimum earnings guarantee. Provides additional benefits, including insurance for on-the-job injuries and a healthcare benefit. Passed by California voters by a 17 percentage point margin. 12 Independence remains a priority even for drivers who average at least 30 hours per week on the Lyft platform Drivers who average at least 30 hours per week, the minimum number of hours needed to be considered "full-time" by the U.S. IRS, give 27% of plaVorm rides and earn 31% of plaVorm earnings. They value flexibility and control over their time as much as other drivers. 91% say a flexible schedule is very or extremely important. They have similar motivations to other drivers. 17% say they drive to make money while they are temporarily between jobs. 76% say they drive to supplement their household's income. 59% say they drive to earn money during a change in their life. Maintaining their independence remains a priority. 90% support a policy proposal under which drivers would remain independent contractors, maintain the current flexibility they enjoy, and receive some but not all of the benefits employees receive. 3x They are 3 times as likely to prefer a work arrangement that includes both flexibility and benefits than to prefer being an employee. 47% would stop driving with app-based platforms if they were required to be traditional employees rather than independent contractors. 13 4 We have changed this statistic from the version published in prior years to focus exclusively on driver commitments outside of app-based work. Had we maintained the same version published in the 2022 EIR, the statement in this EIR would read: 97% work or are students in addition to driving with Lyft. See the Methodological Supplement for additional information. 5 Caregiving is included in this list as an important form of unpaid work that is not only conducted by the majority of drivers on the Lyft plaVorm but also increases a driver's need to earn with an unpredictable schedule. Unpaid work is identified by the OECD as "the production of goods and services by family members that are not sold on the market," under the condition that "a third person could be paid to do the activity." See " Society at a Glance 2011: OECD Social Indicators, " OECD, 2011, 10. 6 The enumerated groups are neither mutually exclusive nor exhaustive. See the accompanying Methodological Supplement for further details. 7 For more information about Lyft's Express Pay feature, visit our website . 8 For more information about the Lyft Direct debit card, visit our website . 9 Calculated as a percent of drivers in California who report having an opinion on the impact of Prop 22 on drivers like them. 14 Lyft Economic Impact Report 2025 ‌RIDERS A ride for everyone 15 Riders of all incomes and backgrounds rely on the Lyft plaVorm when they need a ride. But not all riders have the same needs - whether they are looking for a responsible alternative to driving after an evening celebrating with friends or are trying to get to work and lack other options, Lyft can help them find transportation. This is especially important for populations that have historically been underserved by traditional transportation systems. ‌Riders use Lyft for work, play, and everything in between Riders use Lyft to access economic opportunities, make essential trips, enjoy their leisure time, and connect to public transportation. ECONOMIC OPPORTUNITIES 37% Commute to work 19% Go to job interviews CONNECT TO OTHER MODES 59% Travel to/from airports 51% Connect to public transit ESSENTIAL TRIPS LEISURE TIME 31% Run errands 29% Make healthcare-related trips 44% Get around on vacation 57% Get to/from recreation and entertainment 29% 75% 79% say they are more likely to make it to their healthcare-related appointments regularly because of access to Lyft or other ridesharing services. Of the 29% of riders who have used the Lyft platform to access healthcare services: 10 say they are more likely to make it to their healthcare-related appointments on time because of access to Lyft or other ridesharing services. 55% say they are more likely to get their medications regularly because of access to Lyft or other ridesharing services. 16 Who rides with Lyft? 20% aged 55 and over 6M Almost 6 million riders live in rural areas $61K median household income of U.S. Lyft riders $76K CAD median household income of Canadian Lyft riders 49% women 14% members of the LGBTQ+ community 2M More than 2 million U.S. riders are veterans of the U.S. armed forces 55% members of a community of color 11 23% Hispanic or Latin American 2% Native American, Alaskan Native, First Nation, Indigenous, or Métis 21% Black or African American/ Canadian 1% Middle Eastern, Arab, or Persian 10% Asian, Asian American/Canadian, Native Hawaiian, or Pacific Islander 17 ‌Lower-income riders rely on Lyft for important trips 44% of U.S. rides start or end in low-income areas. 39% of riders report having an annual household income of less than $50,000. Lower-income riders 12 are significantly more likely than higher-income riders 13 to use Lyft for work, interviews, and healthcare. 2x Almost twice as likely to use Lyft to find a driver to get to work. 2x More than twice as likely to use Lyft for healthcare-related trips. 50% Percent of riders 40% 30% Household income 8% 8% 13% 17% 17% 17% 21% 25% 25% 28% 30% 38% 41% 45% 47% Less than $50K $50K - $100K $100K or more 20% 10% 0% Commute to work Commute to school Go to job interviews Run errands Make healthcare-related trips 39% of riders report having a household income of less than $50K. 27% of riders report having a household income of $50K to $100K. 34% of riders report having a household income of $100K or more. 18 Product Spotlight: Lyft Silver Launched in 2025, Lyft Silver is making it easier for older adults to get around - increasing their independence and ability to continue participating in their communities. Rideshare holds great promise for older adults as a convenient - and AARP -recommended - alternative to continuing to drive. But new technology can be daunting. Convinced of the value of rideshare to older adults and the loved ones who support them, we collaborated closely with experts in aging and, more importantly, with older adults themselves to truly understand their unique needs. The result? A customer-first product that makes rideshare accessible to older adults. Live, human support: Riders using Lyft Silver have quick and easy access to phone support agents. Simple, by design: We've streamlined the app experience to highlight the essentials, making it easy for older riders to get where they want to go without any fuss. Built-in peace of mind: Ride details are shareable with trusted contacts, so it's easy to see when someone has arrived safely. Meeting older adults' needs: Lyft Silver Select, an exclusive ride type for Lyft Silver, offers easy-to-enter cars, extended driver wait time of up to 7 minutes at pickup, and 4.95+ rated drivers. For more information, visit our website and these other important resources: Introducing Lyft Silver Guide to Lyft Silver How Lyft Silver is making it easier for older adults to get around 19 ‌Lyft provides transportation access to individuals with disabilities and other chronic conditions More than 8 million riders living with a disability or other chronic condition use the Lyft plaVorm. Of those riders: 39% have a mobility-related disability. 82% of riders living with a disability or other chronic condition say Lyft has increased their independence. 7% are blind or visually impaired. 93% Percent of riders of riders living with a disability or other chronic condition say Lyft has increased their access to transportation. 6% are deaf or hard of hearing. Riders living with a disability or other chronic condition are significantly more likely than other riders to use Lyft to find a driver for healthcare-related trips and to run errands. 60% 53% 50% 44% Living with a disability/ 40% chronic condition 30% 28% 20% No Yes 10% 0% Run errands Make healthcare-related trips 20 23%

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