Supplier Requirements Document

SUPPLIER QUALITY REQUIREMENTS DOCUMENT

PLCY-002

VERSION

DATE

DESCRIPTION

APPROVAL STATUS

1

26 JUNE 2023

FIRST ISSUE

APPROVED

REVISION

DATE

ORIGINATOR

AUTHORISER

AMENDMENT DETAILS

MARK KEAL

MARK KAY

1

26/6/23

Mark Keal

INITIAL ISSUE

Mark Kay (Jun 28, 2023 20:04 GMT+1)

Mark Keal (Jun 26, 2023 13:29 GMT+1)

SUPPLIED AND SHALL NOT BE DISCLOSED TO ANY THIRD PARTY WITHOUT THE WRITTEN CONSENT OF ITM POWER.

F-OPER-02-2 REV A 18/4/23.

UNCONTROLLED IF PRINTED OR STORED LOCALLY

Section Page

1.0

PURPOSE

7

2.0

SCOPE

7

2.1

APPLICABILITY

7

2.2

DEFINITIONS AND ABBREVIATIONS

8

2.2.1

MEANS OF UNDERSTANDING

8

2.3

BUSINESS COMMUNICATION

9

2.3.1 CHANGES TO THE SUPPLIER ORGANISATION

9

2.4

DOCUMENT FORMAT

10

3.0

Supplier Responsibilities

10

3.1

REFERENCE DOCUMENTS, DRAWINGS AND SPECIFICATIONS

10

3.2

ACCESS

10

3.3

SUPPLIER POLICY COMPLIANCE REQUIREMENTS

10

3.4

TRADE COMPLIANCE

11

3.5

HEALTH, SAFETY, AND THE ENVIRONMENT

11

3.6

SUPPLIER QUALITY MANAGEMENT SYSTEM REQUIREMENTS

12

3.6.1

SPECIAL PROCESSES

12

3.7

ITM POWER ASSESSMENT & APPROVAL

13

3.7.1

SUPPLIER SITE ASSESSMENT

13

4.0 Quality Management System (QMS)

14

4.1

UNDERSTANDING THE ORGANIZATION AND ITS CONTEXT

14

4.2

UNDERSTANDING THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES

14

4.3

DETERMINING THE SCOPE OF THE QUALITY MANAGEMENT SYSTEM

14

4.4

QUALITY MANAGEMENT SYSTEM AND ITS PROCESSES

14

5.0

Leadership

14

5.1

LEADERSHIP AND COMMITMENT

14

5.1.1

GENERAL

14

5.1.2

CUSTOMER FOCUS

14

5.2

POLICY

14

5.2.1 ESTABLISHING THE QUALITY POLICY

14

5.2.2 COMMUNICATING THE QUALITY POLICY

14

5.2.3 ORGANIZATIONAL ROLES, RESPONSIBILITIES, AND AUTHORITIES

15

THE INFORMATION CONTAINED IN THIS DOCUMENT IS THE PROPERTY OF ITM POWER AND SHALL BE USED ONLY BY THE RECIPIENTS FOR THE PURPOSE FOR WHICH IT HAS BEEN

SUPPLIED AND SHALL NOT BE DISCLOSED TO ANY THIRD PARTY WITHOUT THE WRITTEN CONSENT OF ITM POWER.

F-OPER-02-2 REV A 18/4/23.

SUPPLIER QUALITY REQUIREMENTS DOCUMENT

PLCY-002

6.0

Planning

15

6.1

ACTIONS TO ADDRESS RISKS AND OPPORTUNITIES

15

6.2

QUALITY OBJECTIVES AND PLANNING TO ACHIEVE THEM

15

6.3

PLANNING OF CHANGES

15

7.0

Support

15

7.1

RESOURCES

15

7.1.1

GENERAL

15

7.1.2

PEOPLE

16

7.1.3

INFRASTRUCTURE

16

7.1.4 ENVIRONMENT FOR THE OPERATION OF PROCESSES

17

7.1.5 MONITORING AND MEASURING RESOURCES

17

7.1.6

ORGANISATIONAL KNOWLEDGE

17

7.1.7

COMPETENCE

18

7.1.8

VISION STANDARDS

18

7.2

AWARENESS

18

7.3

COMMUNICATION

18

7.4

DOCUMENTED INFORMATION

18

7.4.1

GENERAL

18

7.4.2

CREATING AND UPDATING

18

7.4.3 CONTROL OF DOCUMENTED INFORMATION

18

8.0

OPERATION

20

8.1

OPERATIONAL PLANNING AND CONTROL

20

8.1.1

OPERATIONAL RISK MANAGEMENT

20

8.1.2 CONFIGURATION AND DATA MANAGEMENT

21

8.1.3 PREVENTION OF COUNTERFEIT PARTS

21

8.2

REQUIREMENTS FOR PRODUCTS AND SERVICES

22

8.2.1

CUSTOMER COMMUNICATION

22

8.2.2 DETERMINING THE REQUIREMENTS FOR PRODUCTS AND SERVICES

22

8.2.3 REVIEW OF REQUIREMENTS RELATED TO THE PRODUCT

23

8.2.4 CHANGES TO REQUIREMENTS FOR PRODUCTS AND SERVICES

23

8.3

DESIGN AND DEVELOPMENT OF PRODUCTS AND SERVICES

23

8.3.1

GENERAL

23

8.3.2 DESIGN AND DEVELOPMENT PLANNING

24

8.3.3 DESIGN AND DEVELOPMENT INPUTS

24

THE INFORMATION CONTAINED IN THIS DOCUMENT IS THE PROPERTY OF ITM POWER AND SHALL BE USED ONLY BY THE RECIPIENTS FOR THE PURPOSE FOR WHICH IT HAS BEEN

SUPPLIED AND SHALL NOT BE DISCLOSED TO ANY THIRD PARTY WITHOUT THE WRITTEN CONSENT OF ITM POWER.

F-OPER-02-2 REV A 18/4/23.

SUPPLIER QUALITY REQUIREMENTS DOCUMENT

PLCY-002

8.3.4 DESIGN AND DEVELOPMENT CONTROLS

24

8.3.5 DESIGN AND DEVELOPMENT OUTPUTS

25

8.3.6 DESIGN AND DEVELOPMENT CHANGES

25

8.4

CONTROL OF EXTERNALLY PROVIDED PROCESSES, PRODUCTS, AND SERVICES

26

8.4.1

GENERAL

26

8.4.2 TYPE AND EXTENT OF CONTROL

27

8.4.3 INFORMATION FOR EXTERNAL PROVIDERS

28

8.5

PRODUCTION AND SERVICE PROVISION

28

8.5.1 CONTROL OF PRODUCTION AND SERVICE PROVISION

28

8.5.2

IDENTIFICATION AND TRACEABILITY

36

8.5.3 PROPERTY BELONGING TO CUSTOMERS OR EXTERNAL PROVIDERS

37

8.5.4

PACKAGING & PRESERVATION

38

8.5.5

POST-DELIVERY ACTIVITIES

38

8.5.6

CONTROL OF CHANGES

38

8.6

RELEASE OF PRODUCTS AND SERVICES

40

8.6.1

RELEASE DOCUMENTATION

40

8.6.2 COMMERCIAL INVOICE/PACKING LIST INFORMATION

41

8.7

CONTROL OF NONCONFORMING OUTPUTS

42

8.7.2 ITM POWER REJECTED AND/OR RETURNED PRODUCT

43

8.7.3 THE ORGANIZATION SHALL RETAIN DOCUMENTED INFORMATION THAT:

43

9.0

PERFORMANCE EVALUATION

43

9.1

MONITORING, MEASUREMENT, ANALYSIS, AND EVALUATION

43

9.1.1

GENERAL

43

9.1.2

CUSTOMER SATISFACTION

44

9.1.3

ANALYSIS AND EVALUATION

44

9.2

INTERNAL AUDIT

44

INFORMATION REGARDING THE EFFECTIVENESS OF THE QUALITY MANAGEMENT SYSTEM

44

9.2.2 THE ORGANIZATION SHALL:

44

9.3

MANAGEMENT REVIEW

45

10.0

IMPROVEMENT

45

10.1

GENERAL

45

10.2

NONCONFORMITY AND CORRECTIVE ACTION

45

THE INFORMATION CONTAINED IN THIS DOCUMENT IS THE PROPERTY OF ITM POWER AND SHALL BE USED ONLY BY THE RECIPIENTS FOR THE PURPOSE FOR WHICH IT HAS BEEN

SUPPLIED AND SHALL NOT BE DISCLOSED TO ANY THIRD PARTY WITHOUT THE WRITTEN CONSENT OF ITM POWER.

F-OPER-02-2 REV A 18/4/23.