Business
HMRC contract resecured on new eight-year term
PCI-PAL PLC has successfully retained its contract with HM Revenue & Customs (HMRC) for a new eight-year term, following a competitive re-tender process. This renewed agreement, secured through a reseller partner, is expected to generate revenues broadly in line with the existing contract, reinforcing the company's recurring revenue visibility and confidence in its growth trajectory. The company highlights that this follows the re-securing of its three largest customers on new multi-year agreements since the beginning of FY25, underscoring the strength of its platform and value proposition. Disclaimer*
About this update from Pci-pal Plc
2 July 2026 PCI-PAL PLC ("PCI Pal", "the Group", or the "Company") HMRC contract resecured on new eight-year term PCI-PAL PLC (AIM: PCIP), the global cloud provider of secure payment solutions for business communications, is pleased to announce that it has successfully retained its business with HM Revenue & Customs ("HMRC") following a competitive re-tender process. The contract has been secured through one of PCI Pal's reseller partners as part of a wider communications services procurement undertaken by HMRC. The new agreement is for an initial eight-year term and is expected to generate revenues broadly in line with the Group's existing contract with HMRC. The retention of this long-standing enterprise customer further strengthens PCI Pal's position as the trusted secure payments provider to the majority of the business communications market globally; and a leading provider to the sizeable UK public sector. The contract additionally supports long term recurring revenue visibility, underpinning the Board's continued confidence in the Group's growth trajectory. Commenting, James Barham, Chief Executive Officer of PCI Pal, said: "As a UK-headquartered technology company, we are extremely proud to have successfully retained our business with HMRC following a competitive procurement process. HMRC is one of the UK's largest customer service organisations, and this eight-year commitment is a resounding endorsement of our platform and our partner model. "Since the beginning of FY25, we have successfully re-secured our three largest customers on new multi-year agreements. We believe this reflects the strength of our value proposition, the reliability and scalability of our global cloud platform, and our ability to support secure payment interactions for organisations of all sizes across both public and private sectors, regardless of whether those interactions are handled by human agents or AI-powered automation. " For further information, please contact: PCI-PAL PLC Via Walbrook PR James Barham - Chief Executive Officer Ryan Murray - Chief Financial Officer Cavendish Capital Markets Limited (Nominated Adviser and Broker) +44 (0) 20 7227 0500 Marc Milmo/Fergus Sullivan (Corporate Finance) Sunila De Silva (Corporate Broking) Walbrook PR +44 (0) 20 7933 8780 Tom Cooper/Nick Rome +44 (0) 797 122 1972 [email protected] About PCI Pal: PCI Pal is a leading provider of secure, cloud-based payment and data protection solutions that enable organisations to take frictionless, compliant payments seamlessly integrated to any business communications environment including voice, chat, messaging, social media, and email. PCI Pal's platform supports all forms of customer engagement, whether human-to-human or AI-driven conversations. PCI Pal has an extensive partner eco-system with its products resold by many of the world's leading Communications, CCaaS, and UCaaS vendors. Its platform integrates with a broad range of digital payment methods and connects to the majority of leading payment service providers globally. For more information visit www.pcipal.com or follow the team on LinkedIn: https://www.linkedin.com/company/pci-pal/