Business
Harte Hanks Reports Fourth Quarter and Fiscal 2025 Full-Year Results
Reports Positive FY 2025 EBITDA CHELMSFORD, MA / ACCESS Newswire / March 17, 2026 / Harte Hanks, Inc. (NASDAQ:HHS), a leading global customer experience
About this update from Harte Hanks, Inc.
Reports Positive FY 2025 EBITDA CHELMSFORD, MA / ACCESS Newswire / March 17, 2026 / Harte Hanks, Inc. (NASDAQ:HHS), a leading global customer experience company focused on bringing companies closer to customers for over 100 years, today announced financial results for the fourth quarter and full year ended December 31, 2025."In 2025, we took meaningful actions to streamline our business and strengthen our foundation. We remain focused on margin expansion and disciplined capital allocation to enhance shareholder value. These actions delivered on our stated outlook and achieved positive EBITDA in 2025. Our goal in 2026 is to deepen our customer relationships to drive profitable growth and long-term value for shareholders," said David Fisher, President.Fourth Quarter HighlightsTotal revenues for Q4 2025 were $39.9 million, down 15.4% compared to $47.1 million in Q4 2024.Operating loss of $0.1 million compared to a loss of $1.6 million in the prior-year quarter.Net income for the fourth quarter was $2.2 million, or $0.30 per basic and diluted share, compared to net loss of $2.4 million, or $0.33 per basic and diluted share, in the prior-year quarter.The fourth quarter of 2025 had positive EBITDA of $1.0 million compared to negative EBITDA of $0.3 million in the same period in the prior year. Adjusted EBITDA, which excludes stock-based compensation, severance, restructuring charges and goodwill and intangibles impairments, was $1.2 million in Q4 2025 compared to $3.5 million in Q4 of 2024.The Company ended the year with a cash balance of $5.6 million compared to $9.9 million at December 31, 2024, with zero debt. The cash balance was impacted by $2.8 million in capital equipment investment and $2.3 million in net pension costs; otherwise the operations were cash flow positive.Fourth Quarter Segment HighlightsCustomer Care, $13.7 million in revenue, 34% of total- Segment revenue declined $1.4 million or 9% versus the prior year quarter and EBITDA totaled $1.5 million for the quarter, down 48% year-over-year. The third and fourth quarter of 2025 included investment in a new call center, and expanding the Company's investment in its relationship with Samsung.Fulfillment & Logistics Services, $17.3 million in revenue, 44% of total - Segment revenue declined $3.4 million or 17% versus the prior year quarter and EBITDA totaled $1.1 million, down 15%. The decrease in ...