Falabella S.a.BCS: FALABELLA

Earnings Release 3Q-2024

· Issued by Falabella S.a.

FINANCIAL RESULTS

Third Quarter 2024

Make life simpler and more enjoyable

HIGHLIGHTS FOR THE PERIOD/ 2

1. MAIN INDICATORS 3Q24 US$

35 million

$3,169 million

$368 million

$97 million

Ecosystem customers

Revenues (+6% YoY)

EBITDA (11.6% margin)

Net profit (3.1% margin)

20.3 million

533/47

$ 6.5 billion

$674 million

Loyalty program

Stores / Malls

Loan portfolio

Online GMV

participants

(+2 YoY / +1 YoY)

(-6% YoY)

(+15% YoY)

2. COMMENTS FROM THE CEO

We closed the quarter, consolidating four consecutive quarters of improvement in our financial performance, thanks to the ability to adapt and to effectively execute the strategic plan we have designed. Our EBITDA increased over 80% (US$368 million), achieving an 11.6% margin, its highest level since 2021 and a net income that reached US$97 million, compared to the losses recorded in the same period of the previous year.

Consolidated revenues increased 5.8% YoY, driven by the increase in sales of all our retail businesses, which showed superior growth levels compared to the precious quarter, in local currency, despite continuing to face a challenging macroeconomic environment in the region.

Our digital Bank continues advancing in the challenge of becoming the main

Alejandro González

CEO

one in the Andean region. During the quarter we opened over 700 thousand cards and transactional accounts (+8% YoY), while risk levels continued to improve at a regional level, reaching a consolidated NPL 3.6% (-62 bps vs 2Q24) with a loan portfolio that in Chile resumes growth vs 2Q24. Lastly, purchases with our payment methods increased 14% YoY, showing progressing in becoming the primary bank for our customers, while in Chile we continue to consolidate ourselves as the leading bank in number of current accounts.

The revenues from our retailers grew 9% YoY, highlighting the positive performance in the stores (+6% consolidated SSS in local currency), as well as in the e-commerce (+15% YoY). Additionally, we relaunched the stand-alone website of Tottus in Chile, strengthening our specialists' proposition. We continue

improving our omnichannel proposition with our selective physical expansion, opening the third IKEA

store in Colombia as well as two Sodimac stores, one in Chile and the other one in Mexico, country where we reached 15 stores.

During the quarter, over 74 million customers (+6% YoY) visited Mallplaza, reaching a vacancy of 3.6%, the lowest level in the last 5 years. Also, during the quarter we completed Mallplaza's capital increase (US$344 million) and in October this business launched the tender offer for the assets of Mallplaza and Open Plaza in Peru, marking the last phase of the transaction.

We multiplied our EBITDA by

1.8 times YoY, reaching an EBITDA margin of 11.6%, the

highest level since 2021

Our capacity to generate cash flow, sustained mainly by better levels of profitability, allowed us to reduce the level of debt of the non-banking business to 3.7 times Net Financial Debt to EBITDA (vs. peak of 8.6x in 2Q23 and 4.7x in 2Q24), the lowest figure since 2Q22, mainly driven by the increase in business profitability.

Looking ahead, we see significant growth potential in each of our five business drivers, leveraging the

strengths of our brands, our omnichannel strategy and the strong ecosystem we have developed, which

will allow us to strengthen our leadership in the industry and to create value for our customers and

shareholders.

2

HIGHLIGHTS FOR THE PERIOD 3

3. EXPLANATIONS FOR 3Q24 RESULTS (US$ million)1

Total sales

3Q23

% revenues

3Q24

% revenues

Var (%)

Total sales

2.853

3.081

8%

GMV Online

585

674

15%

GMV own products (1P)

443

502

13%

GMV third-party products (3P)

142

173

21%

Total sales of physical stores

2.268

2.407

6%

Financial Results

Non-Banking Revenue

2.458

82,1%

2.677

84,5%

9%

Financial Services Revenue

536

17,9%

492

15,5%

-8%

Total Revenue

2.994

100,0%

3.169

100,0%

6%

Gross profit

991

33,1%

1.186

37,4%

20%

SG&A expenses

(919)

-30,7%

(944)

-29,8%

3%

EBITDA

202

6,7%

368

11,6%

82%

Net (Loss) Income

(5)

-0,2%

97

3,1%

NA

Balance Sheet

Cash (non-banking)

724

1.515

109%

Gross Loan Book

6.981

6.543

-6%

Financial Net Debt (Exc. Banking)

4.007

3.332

-17%

Consolidated Revenue

Revenue (+5.8% YoY) mainly explained by the growth in local currency of the main retailers. At an operating level, we highlight the retail businesses in Peru (+16.1% YoY, 8.5% YoY in local currency) and in Chile (+5.0% YoY), as well as Falabella Retail in Colombia (+10.3% YoY, +2.6 YoY in local currency), and Mallplaza (+8.3% YoY), partially offset by lower revenues from the banking businesses (-8.2% YoY).

Gross profit

Gross profit expansion (+19.6% YoY) mainly explained by:

  • Falabella Retail (+21,1% YoY): mostly attributed to Peru which increases its contribution (40.1% YoY, +514 bps), followed by Chile (+14.3% YoY, +374 bps), due to better commercial proposition and inventory management.
  • Banking businesses grew +23.3% YoY (+1,470 bps YoY), mainly due to the operation in Chile that improves 28.2% YoY (+2,001 bps YoY), with a lower level of cost of risk (-53.8% YoY) and, to a lesser extent, to the operation in Colombia with a cost of risk that decreased 51.4% YoY, in local currency.
  • Home Improvement increased 11.5% YoY (+151 bps YoY) in Chile and 20,3% YoY (+159 bps YoY) in Peru, whereas Tottus Peru grew 22.5% YoY (+139 bps YoY). Meanwhile, Mallplaza increased 10.4% YoY (+168 bps YoY).

SG&A expenses

SG&A contention reaching an SG&A/Revenue ratio of 29.8% (vs 30.7% in 3Q23), and growing 2.8% YoY, below inflation rates in our main markets, reflecting the operational efficiency efforts implemented.

EBITDA

With all of the above, we achieved an EBITDA growth of 1.8 times YoY, reaching US$368 million during the quarter (11.6% margin EBITDA).

1 Values are in the functional currency of Chilean pesos converted to US dollars at constant exchange rates. In reference to the loan portfolio, it includes Financial Services in Mexico, which does not consolidate. Furthermore, in the case of Chile, the accounting effects of sales made during the first day of Cyber ​​Day (September

30) will be reflected, for the most part, in the fourth quarter, although the reported GMV already includes the impact of this first day.

HIGHLIGHTS FOR THE PERIOD 4

4. PROGRESS IN BUSINESSES

Omnichannel Retail

Revenue - Home Improvement2

US$ million

Revenue - Falabella Retail

US$ million

Revenue - Tottus

US$ million

Business Partners' sales - Malls

US$ million

Total Online GMV

US$ million

3P Online GMV

US$ million

3Q23

1,288

804

586

1,563

585

142

3Q24

1,383

873

654

1,715

674

173

Var %

+7%

+9%

+12%

+10%

+15%

+21%

  • Home Improvement: We continue with our selective physical expansion plan. In October, we opened our third IKEA store in Colombia (Medellin). In Mexico, Sodimac Guadalajara was opened, reaching a total of 15 stores in said country and, in Chile we opened the relocation of our Sodimac store in Villarrica. Meanwhile, the Círculo de Especialistas, a benefits program focused on the professional segment, reached 2.1 million customers. Regarding the online channel, the GMV grew 20% YoY (+13% without considering the Cyber Day in Chile3), leveraged in the stand-alone websites launched in in Chile and Peru, which contributes to strengthening our specialists' proposition.
  • Falabella Retail: Our margins continue to improve YoY thanks to a better commercial proposition, shorter purchasing cycles and the role of private label brands. On the other hand, we continue innovating in our commercial proposition, launching Active Women, a new trend in Athleisure, fashion that mixes sports and casual outwear.
  • The offline channel continues proving its relevance in our omnichannel proposition, growing its SSS during the quarter, in 10.5%, 11.1% y 6.4% in Chile, Peru and Colombia, respectively.
  • Today we have over 20 thousand sellers with LTM sales, whose sales (3P) increased 21% YoY in 3Q24 (+13% excl. first day of Cyber Day event in Chile), representing a 26% of total online GMV.
  • Tottus: Consolidated revenues increased 12% YoY, positively impacted by the performance of the stores and the e-commerce, highlighting that during October we relaunched the stand-alone website in Chile. In line with the adjustments to the strategy that we have implemented recently, we increased the assortment in our stores by 21% in Chile, thus improving our value proposition to the customer.
  • Mallplaza:During the quarter, over 74 million customers visited our malls (+6% YoY), and in terms ov vacancy, we achieved historical levels reaching 3.6% by the end of the quarter, which reflects the appeal of our value proposition.
  1. Includes the operations of Sodimac and Mexico, which do not consolidate in the Financial Statements.
  2. The Cyber ​​Day event in Chile took place on September 30, October 1 and 2 in 2024, while in 2023 it took place during the month of October, impacting the comparability of GMV sales in both periods

HIGHLIGHTS FOR THE PERIOD 5

4. PROGRESS IN BUSINESSES

Financial Services

Loan Portfolio4

US$ million

Debit and credit card purchases4

US$ million

Consolidated NPL (+90 days)4

%

3Q23

6,981

5,246

5.1

3Q24

6,543

6,005

3.6

Var %

-6%

+14%

-148bps

  • The purchases made by our 7.8 million active customers (+2.7% YoY) with our payment methods surpassed US$6.0 bn during the quarter (+14% YoY), highlighting the growth of 18% in Chile and 23% of the operation in Mexico. Meanwhile, On Them sales (outside of Falabella's ecosystem) increased 16% versus 3Q23.
  • We continue to observe improvements in the risk levels as a result of more restrictive origination policies, improvements in collection processes and a better payment behavior of our customers. In terms of the consolidated portfolio with delinquency of +90 days, it reached 3.6% during the quarter, 62 bps lower than the level of 2Q24.
    • Our banks continue to grow in terms of site deposits, surpassing US$2,100 million, highlighting the 13% and 68% YoY growth in local currency in the banks in Chile and Peru, respectively.
    • Also, during the quarter, we opened over 700 thousand credit cards and transactional accounts (+8% YoY), growing on a YoY basis for the first time in 6 quarters, out of which ~40% of the openings were done digitally.

Enablers

Active Loyalty Participants

# million

Click & Collect Penetration

%

3Q23

19.6

40

3Q24

20.3

48

Var %

+3%

+814bps

Loyalty

  • Our customers maintain their preference for our loyalty program, reaching 20.3 million participants (+3% YoY) in the Andean region.
  • During the quarter, we reached 3.3 million redeeming customers (-4% YoY).
  • During the month of October, we implemented the Puntos + Pesos initiative (a way to pay for a single purchase using both cash and redeeming points) in the Falabella stores in Chile, that allows customers in our ecosystem to complement loyalty program points with money to purchase products.

Home Delivery

  • In line with our omnichannel strategy, a 48% of deliveries in 3Q24 were made through Click & Collect system, meanwhile the percentage of 3P sales through Click & Collect system increased 13pp against the same period of the previous year.

4 Includes Financial Services in Mexico which does not consolidate in the financial statements.

HIGHLIGHTS FOR THE PERIOD 6

5. LEVERAGE METRICS

Cash and liquidity

The Company's consolidated cash and cash equivalents totaled US$ 3,333 million, as of September 2024:

  • Non-bankingbusinesses: US$ 1,515 million.
  • Banking businesses: US$ 1,818 million.

Leverage

  • Financial Debt (after hedging derivatives)5 of the non-banking businesses reached US$ 4,847 million as of September 2024, a 2% higher than the comparable period.
  • Net Financial Debt reached US$ 3,332 million as of September 2024, a 17% decrease YoY.
  • Net Leverage Ratio6 from the non-banking businesses decreased to 0.9 times, compared to 1.0 times for the same period of the previous year.

Net Financial Debt / EBITDA

Net Financial Debt / EBITDA

Non-banking businesses7

Note #

DEBT (US$ million)

FS

Total Banks

19. a)

Total Bonds

19. a)

Total Other financial liabilities

19. a)

Other financial assets

4.

( - ) Cash and cash equivalents

3.

Net Financial Debt

EBITDA (US$ million)

Revenue

Cost of sales

Gross Margin

Distribution costs

Administrative expenses

Other expenses, by function

Intangible assets amortization

PP&E depreciation

EBITDA non banking

Adjustments to exclude IFRS16

EBITDA non banking w/o IFRS16

3Q24

8,2

-1,0

1.101

6,5

5,7

4,7

4.051

3,7

97

Sep 23

Dec 23

Mar 24

Jun 24

Sep 24

(403)

(1.515)

3.332

3Q24 LTM

Debt Maturity Profile (US$ million)

11.023

Non-banking businesses, after hedging derivatives 8,9

(7.355)

3.038

3.667

(190)

(2.687)

(130)

79

661

527

358

184

55

419

2024

2025

2026

2027

2028

2029+

1.134

  1. US$4,847 million

911 Financial debt

Net Financial Debt /EBITDA

3,7x

(non-banking businesses)

5.FinancialDebt = Bank loans + Bond obligations+Other financialliabilities+ Hedgingassets + Derivative instruments.

  1. Net leverageratio = (Total non-bankingliabilities -Non-bankingcash and cash equivalents)/Total Equity.
  2. EBITDA LTM = Gross margin - distributioncosts - administrativeexpenses -expensesby function+ depreciation.Net financialdebt= currentfinancial liabilities + non-currentfinancialliabilities- hedgingassets - cash and cash equivalents.
  3. Balancesin US$ are convertedat the closing exchangerate for each country.
  4. Total consolidatedfinancialdebtdoes not includeFalabella'sBankingbusinesses,which are Banco FalabellaChile,Banco FalabellaPeru and Banco FalabellaColombia

HIGHLIGHTS FOR THE PERIOD 7

6. AVANCES EN ESG

Environmental

  • +Verde Talks launch. With a renewed format, the second edition of this space was released in Chile, which seeks to reflect on circular fashion and the different initiatives promoted by Falabella Retail.
  • Peru Carbon Footprint. Falabella Retail and Tottus received their third star within the framework of the Peruvian Ministry of the Environment program, which seeks to recognize the efforts of public and private organizations in managing their greenhouse gas emissions.
  • Trueque Fair: in July a new version of Trueque Fair was implemented in Falabella stores in Chile, with more than 11 thousand items of clothing being exchanged in total. In addition, Feria Trueque Permanente was launched in Falabella Los Dominicos (Chile), a space available all year round.

Social

  • Falabella Retail's Program Haciendo Escuela (Making School Program) celebrated 55 years of promoting education in the region. More than 94,000 students benefiting during the year 2024, in the 105 establishments distributed in Chile, Peru and Colombia that are part of the community that currently makes up the Making School Program.
  • Aequales Certification: Sodimac Perú was recognized by Aequales as a Reference Company for Diversity and Inclusion in Latin America, standing out for its commitment to the creation of safe workspaces, the promotion of gender equality and equal opportunities.
  • Banco Falabella Chile joined the Fundación Lideresas Sociales, with the objective of empowering its members - nearly 300 opinion leader women and from various social organizations, mainly from the municipality of Maipú (Chile) - in day-to-day financial decisions and thus bring Financial Education to different audiences.

Governance

  • CX INDEX: Sodimac Peru receives first place as a company with the best customer experience in the home improvement sector. CX Index is a ranking that recognizes organizations for standing out in the dimensions of brand, product, service and emotional experience.

We are committed to the future through a genuine connection with our stakeholders: our customers, teams, communities and the planet.

HIGHLIGHTS FOR THE PERIOD 8

7. EVENTS DURING THE PERIOD

Sale of Open Plaza Kennedy

On August 28, 2024, Falabella announced it will sell the assets corresponding to the shopping center Open Plaza Kennedy, located in Las Condes, to Parque Arauco. The transaction is valued at 4.8 million UF (Chilean inflation-indexed units), reflecting an EBITDA multiple of approximately 15.0, subject to possible adjustments. The deal's completion will depend on customary terms and conditions for transactions of this nature.

Falabella repurchases bonds

In line with the Company's plan to strengthen its financial position, on July 30, 2024, Falabella successfully concluded the repurchase process of US$ 100 million of capital owed, corresponding to 25% of a bond placed by the company in the international markets in 2017, at a rate of 3.750%, maturing in 2027. The transaction does not have significant effects on the company's consolidated net debt levels, nor does it alter its leverage ratios.

Mallplaza's capital increase

On August 2, 2024, the placement on the market of 100% of the 230,000,000 shares of Mallplaza was successfully completed, a capital increase approved during the second quarter of the year, raising more than CLP 308,426 million.

8. SUBSEQUENT EVENTS

Physical expansion

We continue to move forward with our selective physical expansion plan. During the month of October, we opened the third IKEA store in Colombia, in the city of Medellín, which has a sales area of 18,300 sqm. Additionally, in the same month we opened our 15th Sodimac store in Mexico, in the city of Guadalajara with a sales area of 8,400 sqm. Finally, we relocated and expanded the Sodimac Villarrica store (14,000 sqm), to continue improving our value proposition in said city.

S&P Ratings update

On October 25, 2024, the risk rating agency S&P changed the outlook for Falabella S.A. from Negative to Stable and maintained the BB+ rating, given the Group's better operating performance.

Tender offer for Falabella Perú S.A.A.

On April 15, 2024, the Company reported as a Material Event the subscription of an agreement with its subsidiary Plaza S.A. ("Plaza") for the acquisition by Plaza of all the shares of Falabella Perú S.A.A. ("Falabella Perú") that are owned, directly or indirectly, by the Company, equivalent to 99.75% of all the shares of Falabella Perú. For these purposes, on October 30th, Desarrollos Perú SpA, a subsidiary of Plaza, launched a tender offer for the acquisition of 100% of the shares of Falabella Perú on the Lima Stock Exchange, offering the amount of US$0.11641713 for each share of Falabella Perú.

On November 8, 2024, the Deputy Superintendent for Market Conduct Oversight of the Peruvian Securities Market Superintendency (SMV) resolved to suspend the tender offer (OPA) until the SMV rules on Plaza's request for exemption from certain requirements established in the Public Tender Offer and Securities Buyout Regulation (the 'Regulation'). This suspension will remain in place until it is determined that no conditions justify suspending the offer, in accordance with Article 17 of the Regulation.

THIRD QUARTER 2024 RESULTS 9

9. APPENDICES

I.

Results by business unit

10

II.

Financial Business - Main Indicators

12

III.

Consolidates Results as of September 2024

14

IV.

Retail Revenue 3Q24

20

V.

Gross Merchandise Volume (GMV) (CLP million)

21

VI.

Online Penetration

21

VII.

Number of Stores and Sales Areas for Retail Formats

22

VIII.

Number of Shopping Centers and Leasable Area of Real Estate Operators

22

IX.

Collection Days, Payment Days and Inventory Rotation Days

23

X.

Leverage and Debt Repayment Profile (CLP million)

23

XI.

Consolidated Financial Statements

24

Notes:

All figures in US dollars are calculated at the official exchange rate on July 1st, 2024: CLP/US$ 897.68.

Symbols for quarters: 1Q, 2Q, 3Q y 4Q.

Symbols for cumulative periods: 6M, 9M, 12M.

Symbols for currencies: CLP: Chilean pesos; US$: US dollars; PEN: Peruvian nuevos soles; COP: Colombian pesos; ARS: Argentine pesos; BRL: Brazilian reales; MXN: Mexican pesos.

Th: thousands; M: millions; B: billions.

YoY: compared to the same period of last year.

q/q: compared to the immediately preceding quarter.

LTM: last twelve months.

THIRD QUARTER 2024 RESULTS 10

  1. RESULTS BY BUSINESS UNIT 3Q24 (CLP million)10

Home Improvement Chile

Falabella Retail Chile(10)

Tottus Chile

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

Revenues

525.076

555.653

5,8%

405.709

416.792

2,7%

243.441

260.610

7,1%

Gross Profit

147.806

164.823

11,5%

134.327

153.602

14,3%

59.377

66.707

12,3%

Gross Margin

28,1%

29,7%

151

33,1%

36,9%

374

24,4%

25,6%

121

SG&A

(166.680)

(170.867)

2,5%

(192.220)

(183.170)

-4,7%

(63.961)

(64.967)

1,6%

SG&A / Revenues

-31,7%

-30,8%

99

-47,4%

-43,9%

343

-26,3%

-24,9%

134

Operating Profit

(18.874)

(6.044)

-68,0%

(57.893)

(29.568)

-48,9%

(4.584)

1.740

-138,0%

Operating Margin

-3,6%

-1,1%

251

-14,3%

-7,1%

718

-1,9%

0,7%

255

EBITDA

10.898

24.667

126,3%

(35.539)

(9.786)

-72,5%

10.493

16.525

57,5%

EBITDA Margin

2,1%

4,4%

236

-8,8%

-2,3%

641

4,3%

6,3%

203

Banco Falabella Chile

Consolidated Plaza S.A.

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

Revenues

283.214

259.704

-8,3%

110.409

119.548

8,3%

Gross Profit

142.268

182.434

28,2%

95.584

105.506

10,4%

Gross Margin

50,2%

70,2%

2.001

86,6%

88,3%

168

SG&A

(92.326)

(103.246)

11,8%

(9.122)

(13.346)

46,3%

SG&A / Revenues

-32,6%

-39,8%

(716)

-8,3%

-11,2%

(290)

Operating Profit

49.942

79.188

58,6%

86.462

92.160

6,6%

Operating Margin

17,6%

30,5%

1.286

78,3%

77,1%

(122)

EBITDA

55.421

83.926

51,4%

87.667

93.488

6,6%

EBITDA Margin

19,6%

32,3%

1.275

79,4%

78,2%

(120)

Peru(10)

Colombia(10)

Brazil

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

Revenues

786.557

890.880

13,3%

217.501

227.594

4,6%

67.024

66.609

-0,6%

Gross Profit

236.199

287.491

21,7%

65.390

80.396

22,9%

23.344

24.467

4,8%

Gross Margin

30,0%

32,3%

224

30,1%

35,3%

526

34,8%

36,7%

190

SG&A

(202.075)

(228.985)

13,3%

(96.313)

(92.682)

-3,8%

(23.210)

(23.135)

-0,3%

SG&A / Revenues

-25,7%

-25,7%

(1)

-44,3%

-40,7%

356

-34,6%

-34,7%

(10)

Operating Profit

34.125

58.506

71,4%

(30.923)

(12.286)

-60,3%

134

1.332

894,0%

Operating Margin

4,3%

6,6%

223

-14,2%

-5,4%

882

0,2%

2,0%

180

EBITDA

63.037

88.055

39,7%

(21.820)

(349)

-98,4%

4.184

5.228

25,0%

EBITDA Margin

8,0%

9,9%

187

-10,0%

-0,2%

988

6,2%

7,8%

161

Other, elimination & annulment(10)

Falabella

3Q23

3Q24

(%, bps)

3Q23

3Q24

(%, bps)

Revenues

48.906

47.659

-2,5%

2.687.837

2.845.049

5,8%

Gross Profit

(14.398)

(900)

-93,7%

889.897

1.064.526

19,6%

Gross Margin

-29,4%

-1,9%

2.755

33,1%

37,4%

431

SG&A

20.886

32.682

56,5%

(825.021)

(847.716)

2,8%

SG&A / Revenues

42,7%

68,6%

2.586

-30,7%

-29,8%

90

Operating Profit

6.487

31.782

389,8%

64.876

216.810

234,2%

Operating Margin

13,3%

66,7%

5.342

2,4%

7,6%

521

EBITDA

6.689

28.275

322,2%

181.030

330.029

82,3%

EBITDA Margin

13,7%

59,3%

4.558

6,7%

11,6%

486

10 The evolution of the e-commerce strategy generated changes in the internal management of the Group, as well as in its reporting. Thus, starting the Financial Statements of June 2024, the segments of Falabella Retail in Chile, Peru and Colombia will include the operations of falabella.com, impacting, in turn, the Others, eliminations and annulment segment, as detail in Note 37 of the period's Financial Statements. These adjustments have no impact on a consolidates level.