Falabella S.a.BCS: FALABELLA

Earnings Release 2Q-2024

· Issued by Falabella S.a.

FINANCIAL RESULTS

Second Quarter 2024

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HIGHLIGHTS FOR THE PERIOD 2

1. MAIN INDICATORS 2Q24 US$

35 million

$3,074 million

$344 million

$122 million

Ecosystem customers

Revenues (+8% YoY)

EBITDA (11.2% margin)

Net profit (4.0% margin)

19.6 millon

532/47

$6.4 billion

$682 million

Loyalty program

Stores / Malls

Loan portfolio

Online GMV

participants

(+6 YoY / +1 YoY)

(-4% YoY)

(+7% YoY)

2. COMMENTS FROM THE CEO

We closed the quarter with solid financial and operational results, multiplying the EBITDA 2.3x vs 2Q23 (US$344 million) and reaching an EBITDA margin of 11.2%, a level not seen since 2021. Revenue increased 8% YoY, highlighting that the three retailers in Chile, as whole, grew for the first time since 1Q22.

Gross margin increased 499 bps vs 2Q23, thanks to an attractive value proposition, a 9% YoY decrease in inventory levels and to better risk levels in the banking segment. During the quarter, net income reached US$122 million, a 135% increase compared to 2Q23. For the half-year, net income totaled US$184 million, compared to a loss of US$6 million in 2023.

Our goal to become the main digital bank in the Andean region is advancing with force, opening over 660,000 cards and transactional account in the

Alejandro González

CEO

quarteri . In Chile, risk has been stabilized, with an NPL of 3.2% (vs 3.5% in 1Q24) and in June the loan portfolio showed growth with respect to the previous month, a trend that we expect to consolidate starting the second half of the year. Additionally, we signed strategic alliances in Chile and Peru with 3 Insurance Companies to develop new products and enhance our digital offering.

In retail, e-commercegrew 7% YoY, with an increase of 12% in the sales from sellers. We launched the stand-alone websites of Sodimac in Chile and Peru, strengthening our specialists' proposition, and we continued our selective physical expansion, opening the second IKEA store in Colombia and 14th Sodimac store in Mexico, reaffirming our commitment to continue growing in this last country.

We increased Net Income

and EBITDA in over 2x,

reaching an EBITDA margin

of 11.2%

Regarding the financial position strengthening plan, the transaction of shopping centers in Peru is progressing as planned and we achieved a capital increase in Plaza for more than US$320 million. Also, given our solid cash position (an increase of US$614 million versus 2Q23), during 2024 we have advanced debt payments for over US$280 million, including the last tender offer for US$100 i

million of the 2027 international bond, executed in July.

The operational improvements mentioned above, as well as the focalization of our strategy, allowed us to reduce the leverage of the non-bankingbusinesses to 4.7x Net Financial Debt over EBITDA (vs 8.6x in 2Q23), driven by the profitability improvement in the businesses.

In line with our sustainability strategy, we have recently published our first Climate Report.

Finally, we are convinced that, thanks to our brands, our omnichannel strategy, and the capabilities that we have built in our ecosystem, we will continue to provide value to our customers and shareholders.

2

HIGHLIGHTS FOR THE PERIOD 3

3. EXPLANATIONS FOR 2Q24 RESULTS (US$ million)1

Total sales

2Q23

% revenues

2Q24

% revenues

Var (%)

Total sales

2.866

2.943

3%

GMV Online

636

682

7%

GMV own products (1P)

485

513

6%

GMV third-party products (3P)

151

169

12%

Total sales of physical stores

2.230

2.261

1%

Financial Results

Non-Banking Revenue

2.351

82,6%

2.589

84,2%

10%

Financial Services Revenue

496

17,4%

485

15,8%

-2%

Total Revenue

2.847

100,0%

3.074

100,0%

8%

Gross profit

878

30,9%

1.102

35,8%

25%

SG&A expenses

(849)

-29,8%

(879)

-28,6%

4%

EBITDA

149

5,2%

344

11,2%

131%

Net (Loss) Income

52

1,8%

122

4,0%

135%

Balance Sheet

Cash (non-banking)

427

1.041

144%

Gross Loan Book

6.702

6.434

-4%

Financial Net Debt (Exc. Banking)

4.056

3.538

-13%

Consolidated Revenue

Revenues (+8.0% YoY) explained by the increase in local currency of the main retailers, and by the effect from the depreciation of the Chilean peso against the other currencies of the region. Among the operations that stand are the retail businesses in Peru (+16.2% YoY, -0.1% YoY in local currency) and Falabella Retail, in Colombia (+34.4% YoY, +2.3% YoY in local currency) and in Chile (+4.1% YoY), and Mallplaza (+16.9% YoY), partially offset by the decline in revenue from the bank in Chile (-10.7% YoY).

Gross Profit

Gross profit expansion (+25.4% YoY) mainly explained by:

  • Falabella Retail (+18.8% YoY): mainly attributed to Chile that increases its contribution (10.8% YoY, +230 bps), followed by Peru (+32.8% YoY, +389 bps), due to better commercial proposition and inventory management.
  • Banking businesses increase +50.1% YoY (+1,657 bps YoY), mostly due to the operation in Chile which improves 31.5% YoY (+1,918 bps YoY), with a lower level of cost of risk (-48.2% YoY) and, to a lesser extent, to the operation in Colombia with a cost of risk that decreased 42.8% YoY, in local currency.
  • Mallplaza grew 17.1% YoY (+11 bps YoY), while Tottus in Peru grew 22.2% YoY (+92 bps YoY).

SG&A expenses

SG&A contention (+3.5% YoY), mainly impacted by the depreciation of the Chilean peso (~2% decrease at a constant FX rate), which reflects the efforts in operational efficiencies.

EBITDA

With all of the above, we achieved EBITDA growth of 2.3 YoY, reaching US$344 million in the quarter (11.2% EBITDA margin).

1 Values are in the functional currency of Chilean pesos converted to US dollars at constant exchange rates. In reference to the loan portfolio, it includes Financial Services in Mexico, which does not consolidate.

HIGHLIGHTS FOR THE PERIOD 4

4. PROGRESS IN BUSINESSES

Omnichannel Retail

Revenue - Home Improvement2

US$ million

Revenue - Falabella Retail

US$ million

Revenue - Tottus

US$ million

Business Partners' sales - Malls

US$ million

Total Online GMV

US$ million

3P Online GMV

US$ million

2Q23

1,195

794

537

1,495

636

151

2Q24

1,328

884

591

1,605

682

169

Var %

+11%

+11%

+10%

+7%

+7%

+12%

  • Home Improvement: We continue with our selective physical expansion plan. In May, we opened our second IKEA store in Colombia (Cali), at the same time that we added the Lincoln Sodimac store in Mexico, reaching 14 stores in the latter country. Meanwhile, the Círculo de Especialistas, a benefits program focused on the professional segment, reached 1.9 million clients. Regarding the online channel, the GMV grew 17% YoY and during June we launched the stand-alone website of Sodimac in Chile and Peru, strengthening our specialists' proposition.
  • Falabella Retail: The physical channel continues to prove its relevance in our omnichannel proposition, increasing its SSS 12.0% during the quarter, in Chile.
  • Our consolidated online channel grew 7% YoY, mainly explained by the online channel of Home Improvement and our Marketplace proposition that continues to exhibit growth. Today we have over 20,000 sellers with LTM sales, whose 3P sales increased 12% YoY in 2Q24, representing 25% of the total Online GMV. Lastly, ~50% of the deliveries were made through the Click and Collect system.
  • Tottus: In line with the strengthening of our value proposition and the focus in food categories, we opened a Food Production Center in Chile (Santiago), with 7,500 sqm, which will allow us to deliver a differentiated and with quality, mix of products to our customers. In addition, we continue both with the optimization of our private label portfolio and with initiatives that seek to develop more efficient operational processes.
  • Mallplaza:During the quarter, we continued to strengthen our value proposition and to reconvert our spaces, opening +130 stores in the region and opening Espacio Gastronómicos (Food and beverage area) in MallPlaza Tobalaba (Chile). Regarding occupation, we reached 95,5% of occupancy, 100 bps higher than in 2Q23.

2 Incluye las operaciones de Sodimac Colombia y México, que no consolidan en los Estados Financieros.

HIGHLIGHTS FOR THE PERIOD 5

4. PROGRESS IN BUSINESSES

Financial Services

Loan Portfolio2

US$ million

Debit and credit card purchases2

US$ million

Consolidated NPL (+90 days)2

%

2Q23

6,702

5,027

5.0

2Q24

6,434

5,550

4.2

Var %

-4%

+10%

-78bps

  • In June, Falabella signed a 15-year alliance with strategic partners and insurance leaders for its operations in Chile and Peru. This long-term alliance will allow Falabella and these prestigious international insurers to make investments to provide the best digital service to our customers, as well as develop new products, strengthening our portfolio in the market.
  • Purchases with our payment methods reached over US$5.5 B during the quarter (+10% YoY), highlighting the increases of 14% of the bank in Chile and 24% of the business Mexico. Meanwhile, On Them sales (sales outside the Falabella ecosystem) increased 13% versus 2Q23.
  • We continue to see improvements in risk levels as a result of more restrictive origination policies and improvements in collection processes. In terms of portfolio with delinquency of +90 days, it reached 4.2% during the quarter at a consolidated level, 16 bps lower than the level of 1Q24.
  • We continue to deepen the relationship with our clients through digital channels:
    • +95% of the interaction of the 7.7 million total active customers (+1% YoY) are carried out digitally.
    • +65% of consumer credit sales and ~40% of new account and card openings are done digitally.
    • Launch in Peru of a QR code generation system for collections, interoperable with Yape and Plin. Interoperability has driven growth in monthly transfers of 150% compared to 2023.
    • Implementation of AI tools to improve the productivity of support staff, improving the level of service to users.

Enablers

Active Loyalty Participants

# million

Click & Collect Penetration

%

2Q23

19.3

37

2Q24

19.6

50

Var %

+1%

+1,236bps

Loyalty

  • Our customers maintain their preference for our loyalty program, reaching 19.6 million participants (+1% YoY) in the Andean region.
  • During the quarter, we reached 3.3 million redeeming customers (-4% YoY), highlighting that 33% of redemptions are digital.

Home Delivery

  • In line with our omnichannel strategy, ~50% of deliveries in 2Q24 were made through the Click & Collect system, growing 12pp versus 2Q23, meanwhile the percentage of 3P sales through Click & Collect delivery system increased 22pp against the same period of the previous year.
  • Deliveries in less than 48 hours from our retailers in Chile, Peru and Colombia improved 4pp versus the previous year.

2 Includes Financial Services in Mexico which does not consolidate in the financial statements.

HIGHLIGHTS FOR THE PERIOD 6

5. LEVERAGE METRICS

Cash and liquidity

The Company's consolidated cash and cash equivalents totaled US$ 2,736 million, as of June 2024:

  • Non-bankingbusinesses: US$ 1,041 million.
  • Banking businesses: US$ 1,696 million.

Leverage

  • Financial Debt (after hedging derivatives)3 of the non-banking businesses reached US$ 4,579 million as of June 2024, a 2% higher than that of the comparable period, mainly explained by the depreciation o the Chilean peso.
  • Net Financial Debt reached US$ 3,538 million as of June 2024, 13% decrease YoY.
  • Net leverage ratio4 from the non-banking businesses decreased to 1.0x, compared to 1.1x for the same period of the previous year.

Net Financial Debt / EBITDA

Net Financial Debt / EBITDA

Non-banking businesses5

Note #

DEBT (US$ million)

FS

Total Banks

19. a)

Total Bonds

19. a)

Total Other financial liabilities

19. a)

Other financial assets

4.

( - ) Cash and cash equivalents

3.

Net Financial Debt

EBITDA (US$ million)

Revenue

Cost of sales

Gross Margin

Distribution costs

Administrative expenses

Other expenses, by function

Intangible assets amortization

PP&E depreciation

EBITDA non banking

Adjustments to exclude IFRS16

EBITDA non banking w/o IFRS16 Net Financial Debt /EBITDA

2Q24

8,6

8,2

6,5

-1,0

995

5,7

4,7

3.989

59

Jun 23

Sep 23

Dec 23

Mar 24

Jun 24

(464)

(1.041)

*Ratio does not incorporates cash received from Plaza's

3.538

capital increase reported on August 2, 2024, Note 42 of

2Q24 LTM

FECU (CLP 308,426 million)

10.270

Debt Maturity Profile (US$ million)

(6.918)

Non-banking businesses, after hedging derivatives 6,7

3.352

2.833

(178)

(2.534)

(131)

56

110

535

498

408

194

396

962

2024

2025

2026

2027

2028

2029+

  1. US$4,579 million

755 Financial Debt

4,7x

(non-banking businesses)

3.FinancialDebt = Bank loans + Bond obligations+Other financialliabilities+ Hedgingassets + Derivative instruments.

  1. Net leverageratio = (Total non-bankingliabilities-Non-bankingcash and cash equivalents)/Total Equity.
  2. EBITDA LTM = Gross margin - distributioncosts - administrativeexpenses -expensesby function+ depreciation.Net financialdebt= currentfinancial liabilities + non-currentfinancialliabilities- hedgingassets - cash and cash equivalents.
  3. Balancesin US$ are convertedat the closing exchangerate for each country.
  4. Total consolidatedfinancialdebtdoes not includeFalabella'sBankingbusinesses,which are Banco FalabellaChile,Banco FalabellaPeru and Banco FalabellaColombia

HIGHLIGHTS FOR THE PERIOD 7

6. ESG PROGRESS

Environmental

  • We published our First Climate Report that contains the main results achieved in 2023, which highlights that the year ended with a 20% reduction in scope 1 and 2 emissions compared to 2021. In addition, we have an electricity supply from renewable energies which reaches 73%, exceeding the established commitment.
  • Falabella Retail Colombia receives the Zero Garbage certification, granted by Instituto Colombiano de Normas Técnicas y Certificación (ICONTEC). After a rigorous audit, the company obtained the gold rating, becoming the first in the retail sector to be certified with this model internationally.
  • Reciclatón Falabella. In Peru, Sodimac, Tottus, Falabella Retail and Open Plaza organized the second Great Recyclethon, which was focused on raising awareness and promoting the recycling of waste electrical and electronic devices with our customers and neighbors.

Social

  • For the third consecutive year Falabella S.A., Falabella Retail, Sodimac, Mallplaza, Tottus, Banco Falabella and IKEA, were given the recognition of Best Places for the LGBTIQ+ Talent with the highest distinction in the 5th version of Equidad CL (Chile), Global Employment Equity Program of the Human Rights Campaign and Fundación Iguales, in alliance with Pride Connection.
  • Financial Education Seminar. Banco Falabella Chile continued to strengthen its line of financial education with the holding of the seminar "How to close the gaps in financial education?", a milestone that concludes the first stage of the alliance between the Center for Public Policies of Universidad Católica de Chile and Banco Falabella.
  • Mallplaza in Chile closed the first cycle of the Mallplaza Academy's Social Project Accelerator, initiative developed in alliance with Fundación Junto al Barrio, which seeks to contribute to the development of communities, through local impact initiatives.

Gobernance

  • Falabella is recognized among the 10 best companies in the Ranking Alas 20 and obtains fourth place in the Leading Company in Sustainability category in Chile. This ranking is made by Governart and Sustainalytics, and evaluates companies' environmental, social and economic practices, as well as the technical quality of their ESG disclosure.
  • For the eleventh consecutive year, Sodimac Peru receives the Company with Sustainable Management Distinction, awarded by the Perú Sostenible organization, which recognizes the companies with the best sustainability management in the country based on social, environmental and governance (ESG) indicators.

We are committed to the future through a genuine connection with our stakeholders: our customers, teams, communities and the planet.

HIGHLIGHTS FOR THE PERIOD 8

7. EVENTS DURING THE PERIOD

Physical expansion

We continue advancing with our selective physical expansion. In May we opened our second IKEA store in Colombia, in the recently opened mall of Mallplaza Cali, which has a selling surface of 15,250 sqm. Additionally, during that same month we opened our 14th store in Mexico, Sodimac Lincoln, in the city of Monterrey, Nueva Leon, with a selling surface of 8,451 sqm.

CEO Designation

On April 5, 2024, the Board of Directors of Falabella has confirmed Alejandro González Dale as CEO, following three months of serving as interim in the position. The executive previously served as CFO of the company for over 17 years.

CFO Designation

In the board meeting held on Tuesday, May 28, Falabella S.A. confirmed Juan Pablo Harrison as CFO of the company, who had been serving in the position on an interim basis since April of this year. The executive has a degree in Business and Administration from Pontificia Universidad Católica de Chile, with more than 25 years of experience leading the departments of finance, administration and management control and 12 years within the company.

2024 Shareholders Meeting (OSM)

On April 23, 2024, Falabella's Annual Shareholders Meeting took place. For more information on the matters approved, visit our Investor Relationswebsite.

Mall transaction in Peru

On April 15, 2024, Falabella and Mallplaza signed an agreement for the latter's acquisition of Falabella Perú S.A.A., which controls 100% of the operations of Open Plaza Perú and 66.6% of Mallplaza in Peru. Continuing with the financing process announced by Mallplaza for this transaction, the company successfully completed a capital increase, raising more than US$320 million.

8. SUBSEQUENT EVENTS

Falabella repurchases bonds

In line with the Company's plan to strengthen its financial position, on July 30, 2024, Falabella successfully concluded the repurchase process of US$ 100 million of capital owed, corresponding to 25% of a bond placed by the company in the international markets in 2017, at a rate of 3.750%, maturing in 2027. The transaction does not have significant effects on the company's consolidated net debt levels, nor does it alter its leverage ratios.

Feller Rate Rating

On July 24, 2024, Feller Rate ratified Falabella's solvency and bond lines rating at "AA-" and the shares at "First Class Level 2". The outlook for the classification is negative.

SECOND QUARTER 2024 RESULTS / 9

9. APPENDICES

I.

Results by business unit

10

II.

Financial Business - Main Indicators

12

III.

Consolidates Results as of June 2024

14

IV.

Retail Revenue 2Q24

20

V.

Gross Merchandise Volume (GMV) (CLP million)

21

VI.

Online Penetration

21

VII.

Number of Stores and Sales Areas for Retail Formats

22

VIII.

Number of Shopping Centers and Leasable Area of Real Estate Operators

22

IX.

Collection Days, Payment Days and Inventory Rotation Days

23

X.

Leverage and Debt Repayment Profile (CLP million)

23

XI.

Consolidated Financial Statements

24

Notes:

All figures in US dollars are calculated at the official exchange rate on July 1st, 2024: CLP/US$ 944.34.

Symbols for quarters: 1Q, 2Q, 3Q y 4Q.

Symbols for cumulative periods: 6M, 9M, 12M.

Symbols for currencies: CLP: Chilean pesos; US$: US dollars; PEN: Peruvian nuevos soles; COP: Colombian pesos; ARS: Argentine pesos; BRL: Brazilian reales; MXN: Mexican pesos.

Th: thousands; M: millions; B: billions.

YoY: compared to the same period of last year.

q/q: compared to the immediately preceding quarter.

LTM: last twelve months.

SECOND QUARTER 2024 RESULTS / 10

  1. RESULTS BY BUSINESS UNIT 2Q24 (CLP million)8

Chile

Home Improvement

Falabella Retail

(8)

Tottus

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

Revenues

583.261

587.349

0,7%

459.764

478.435

4,1%

238.415

241.418

1,3%

Gross Profit

167.692

167.065

-0,4%

162.635

180.245

10,8%

60.568

64.068

5,8%

Gross Margin

28,8%

28,4%

(31)

35,4%

37,7%

230

25,4%

26,5%

113

SG&A

(173.586)

(168.984)

-2,7%

(214.181)

(186.144)

-13,1%

(65.005)

(62.762)

-3,5%

SG&A / Revenues

-29,8%

-28,8%

99

-46,6%

-38,9%

768

-27,3%

-26,0%

127

Operating Profit

(5.894)

(1.919)

-67,4%

(51.546)

(5.899)

-88,6%

(4.437)

1.306

-129,4%

Operating Margin

-1,0%

-0,3%

68

-11,2%

-1,2%

998

-1,9%

0,5%

240

EBITDA

24.565

28.980

18,0%

(30.412)

14.572

-147,9%

10.547

15.993

51,6%

EBITDA Margin

4,2%

4,9%

72

-6,6%

3,0%

966

4,4%

6,6%

220

Banco Falabella Chile

2Q23

2Q24

(%, bps)

Revenues

295.040

263.478

-10,7%

Gross Profit

119.789

157.518

31,5%

Gross Margin

40,6%

59,8%

1.918

SG&A

(94.983)

(93.791)

-1,3%

SG&A / Revenues

-32,2%

-35,6%

(340)

Operating Profit

24.806

63.727

156,9%

Operating Margin

8,4%

24,2%

1.578

EBITDA

30.162

68.722

127,8%

EBITDA Margin

10,2%

26,1%

1.586

International businesses

(8)

(8)

Brazil

Peru

Colombia

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

Revenues

730.121

850.948

16,5%

184.399

245.227

33,0%

56.606

67.163

18,6%

Gross Profit

209.519

272.375

30,0%

36.120

77.975

115,9%

19.475

24.199

24,3%

Gross Margin

28,7%

32,0%

331

19,6%

31,8%

1.221

34,4%

36,0%

163

SG&A

(191.694)

(216.842)

13,1%

(68.574)

(94.174)

37,3%

(21.084)

(24.106)

14,3%

SG&A / Revenues

-26,3%

-25,5%

77

-37,2%

-38,4%

(121)

-37,2%

-35,9%

136

Operating Profit

17.825

55.533

211,5%

(32.454)

(16.199)

-50,1%

(1.609)

93

-105,8%

Operating Margin

2,4%

6,5%

408

-17,6%

-6,6%

1.099

-2,8%

0,1%

298

EBITDA

44.655

85.284

91,0%

(25.206)

(4.437)

-82,4%

2.031

4.232

108,4%

EBITDA Margin

6,1%

10,0%

391

-13,7%

-1,8%

1.186

3,6%

6,3%

271

Others

Plaza S.A.

Other, elimnation & annulment(8)

Falabella

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

2Q23

2Q24

(%, bps)

Revenues

102.989

120.423

16,9%

37.827

48.480

28,2%

2.688.422

2.902.921

8,0%

Gross Profit

89.586

104.881

17,1%

(35.953)

(7.972)

-77,8%

829.431

1.040.354

25,4%

Gross Margin

87,0%

87,1%

11

-95,0%

-16,4%

7.860

30,9%

35,8%

499

SG&A

(12.061)

(14.529)

20,5%

39.203

31.008

-20,9%

(801.965)

(830.324)

3,5%

SG&A / Revenues

-11,7%

-12,1%

(35)

103,6%

64,0%

(3.968)

-29,8%

-28,6%

123

Operating Profit

77.525

90.352

16,5%

3.250

23.036

608,8%

27.466

210.030

664,7%

Operating Margin

75,3%

75,0%

(25)

8,6%

47,5%

3.892

1,0%

7,2%

621

EBITDA

78.800

91.678

16,3%

5.573

19.832

255,9%

140.715

324.856

130,9%

EBITDA Margin

76,5%

76,1%

(38)

14,7%

40,9%

2.617

5,2%

11,2%

596

8 The evolution of the e-commerce strategy generated changes in the internal management of the Group, as well as in its reporting. Thus, starting the Financial Statements of June 2024, the segments of Falabella Retail in Chile, Peru and Colombia will include the operations of falabella.com, impacting, in turn, the Others,

eliminations and annulment segment, as detail in Note 37 of the period's Financial Statements. These adjustments have no impact on a consolidates level.