ENEOS REPORT 2025
Integrated Report
April 1, 2024 to March 31, 2025
Group Philosophy
Commitment to Realizing the Group Philosophy
Commitment of Top Management
Value Creation Strategy
Business Strategies
ESG Management
Financial and Corporate Data
Contents 01
Supporting "today's normal," taking the lead for "tomorrow's normal"We continue to support everyday life with tireless efforts and strong leadership.
We take action for positive change and continue to take on challenges, while pursuing every possible combination of the strengths of
diverse people, technologies, and ideas.
"Today's normal" in our day-to-day lives-its presence is anything but ordinary.
From the time when "today's normal" life was not ordinary, the ENEOS Group has always been a frontrunner,
committed to developing and supplying energy and materials essential to the everyday life of each age.
Now, we aim to achieve "tomorrow's normal," a decarbonized, recycling-oriented society, where next-generation energy, materials and services are essential.
We will continue to take the lead in creating and innovating "tomorrow's normal" to be a corporate group that is trusted by and indispensable to society.
ENEOS REPORT Integrated Report 2025
ENEOS Group Philosophy
Group Philosophy
Commitment of Top Management
Value Creation Strategy
Business Strategies
ESG Management
Financial and Corporate Data
Contents 02
Mission
Harnessing the Earth's power for the common good and for the day-to-day life of each individual, we will contribute to the development of our communities and help to ensure a vibrant future through creation and innovation
in energy, resources, and materials.
As a member of the community
High ethical standards
Based on our core principles of integrity and fairness, we conduct all of our business activities in accordance with our high ethical standards.
Health, safety and environment
We give the highest priority to health, safety and environmental initiatives, which are vital to the well-being of all living things.
Our Five Core Values
Supporting day-to-day life
Focus on customers
We strive to meet the expectations and evolving needs of our valued customers and of society as a whole through the stable provision of products and services while creating new value as only we can.
For a vibrant future
Taking on challenges
Taking changes in stride, we rise to the challenge of creating new value while seeking innovative solutions for today and tomorrow.
Moving forward
Looking to the future, we continue to grow, both as individuals and as a company, through the personal and professional development of each and every employee.
Group Philosophy and Code of Conduct
The Group Philosophy reflects a commitment that must be realized by everyone working at the ENEOS Group through our business activities. The Code of Conduct is a set of standards to be practiced in order to realize the Group Philosophy and fulfill our social responsibilities. It is the foundation for all of our corporate regulations and serves as the basis for decision-making in our business activities. In addition, we have established the following policies to complement the Code of Conduct.
Disclosure Policy:
https://www.hd.eneos.co.jp/english/about/policy/disclosure/
Tax Matters Policy:
https://www.hd.eneos.co.jp/english/about/policy/tax.html
Anti-Corruption Policy:
https://www.hd.eneos.co.jp/english/about/policy/anti_corruption.html
Human Rights Policy:
https://www.hd.eneos.co.jp/english/about/policy/human_rights.html
Competition Law Compliance Policy:
https://www.hd.eneos.co.jp/english/about/policy/competition_law/
ENEOS Group Philosophy
Mission
Our Five Core Values
ENEOS Group Code of Conduct
Various Policies
Raising Awareness of the Group Philosophy and Code of Conduct
The ENEOS Group believes that understanding and implementation of the Group Philosophy and the Group Code of Conduct by all officers and employees plays an important role in the fulfillment of our social responsibilities.
Corporate regulations and policies
In fiscal 2024, we continued to hold town hall meetings, as in the previous fiscal year, to deepen communication between management and employees. We also conducted an employee awareness survey to understand the level of awareness and understanding of the Group Philosophy and Code of Conduct in order to consider future measures for their thorough instillment throughout the Group. To further instill the Group Philosophy and Code of Conduct, we plan to hold group training for officers and e-learning for both officers and employees in fiscal 2025.
ENEOS REPORT Integrated Report 2025
Our History-Putting the Group Philosophy into Practice
For over 130 years, we have supported "today's normal" through the stable supply of energy and materials.
We will continue to be a corporate group that delivers "tomorrow's normal" while addressing the issues facing society, regardless of the era.
Nisseki Mitsubishi
Mitsui Oil
TonenGeneral Sekiyu
ExxonMobil
Esso Sekiyu
ENEOS Holdings (2020-)
2024-
Ceased management of the Company and ENEOS Corporation in an integrated manner following changes in the Group's management structure
Kyushu Oil
Tonen
General Sekiyu
Mobil Sekiyu
Nippon Oil
Mitsubishi Oil
Nippon Oil
JXTG Holdings
JX
Holdings
Nippon Mining Holdings
Japan Energy
See our website for the history of the founding and integration of main ENEOS Group companies. WEB ENEOS Group Historyhttps://www.hd.eneos.co.jp/english/about/history/
Process of Corporate Expansion (Abridged)
1880-
Toward industrial and economic development
1940-Toward rapid economic growth and transition from coal to petroleum
1970-Oil crisis and growth of domestic demand
2000- 2020-Declining domestic demand and industry consolidation
Transition to a low-carbon society
Supply of domestically produced petroleum
1888 Started crude oil production, oil refining and sales in Japan (Nippon Oil)
Expansion of petroleum supply capacity
Expanded domestic service station network Opened refineries nationwide in Japan
Oil and gas field exploration and development overseas
1973 Production at Mubarraz Oil Field in the UAE Participation in overseas mine development
Expansion into new business areas
2013 Sequentially established mega solar power plants
2014 Sequentially opened hydrogen stations
Commitment to pursue carbon neutrality
2020 Started commercial operation of Muroran Biomass Power Plant
2022 Acquired Japan Renewable Energy (JRE)
Launched elastomers business at ENEOS Materials
2023 Invested in US Large-Scale Forestry Fund
Acquired Japan Drilling Co., Ltd. (JDC) to strengthen CCS1/CCUS2 value chain
2024 Completed construction of Japan's first synthetic fuels demonstration plant and started operations
Muroran Biomass Power Plant
Amase Oil Field
Negishi Refinery during construction (1963)
Mubarraz Oil Field
1990 Discovered the Helang Gas Field in Malaysia (commenced production in 2003)
1998 Production at Rang Dong Oil Field in Vietnam
Hydrogen station (integrated into service station)
2017 Started operation of CO2-EOR (enhanced oil recovery) project in the US
2025 Started full-scale operation of state-of-the-art high-efficiency LNG-fired facilities at Goi Thermal Power Station
JX Advanced Metals Corporation shares listed on the Tokyo Stock Exchange Prime Market3
Carbon dioxide capture and storage
Carbon dioxide capture, utilization and storage
JX Advanced Metals Corporation became an equity-method affiliate in March 2025 after having been a consolidated subsidiary.
Major Events
Stable supply of energy during major disasters
2011 Initiatives following the Great East Japan Earthquake
Restored stable supply in the affected areas the month after the earthquake by increasing production at unaffected refineries and promptly resuming supply using tank trucks
Tank truck bound for a disaster-affected
area dispatched from Oita
Dawn of industrial development
Period of rapid economic growth
Oil crisis and growth in domestic demand, development of IT society
Paris Agreement and acceleration of decarbonization movement
(Trillion yen)
Great East Japan Earthquake (2011)
(1018J)
600
500
400
300
200
100
0
Trend in Domestic Primary Energy Supply
Collapse of Lehman Brothers (2008)
COVID-19 pandemic (starting in 2020) 25
20
15
10
5
0
1955
1960
1965 1970
1975 1980 1990 1995 2000 2005 2010 2015 2020 (FY)
Note: Developed by ENEOS Holdings based on the Comprehensive Energy Statistics of the Agency for Natural Resources and Energy and the Long-term Economic Statistics of the Cabinet Office.
Contents and Editorial Policy
Part 1
Group Philosophy
Commitment to Realizing the Group Philosophy
ENEOS Group Philosophy
Our History-Putting the Group Philosophy into Practice
Contents and Editorial Policy
TCFD Disclosure Index
Part 4
Business Strategies
38 Business Overview
41 Strategy by Business
41 Petroleum Products
Oil and Natural Gas E&P
High Performance Materials
Electricity
Renewable Energy
Part 2
Commitment of Top Management
07 Message from the CEO
11 Direction of the ENEOS Group
Value Creation Model
Capital and Indicators
Group Management Structure
Part 5
ESG Management
48 ESG Management
48 Dialogue with Investors
54 Corporate Governance
54 Message from the Chairman of the Board of Directors
67 Message from the CRO
70 Message from the CCO
72 Environmental and Social
Part 3
Value Creation Strategy
17 Review of Third Medium-Term Management Plan (FY2023-FY2024)
18 Fourth Medium-Term Management Plan (FY2025-FY2027)
23 Message from the CFO
Message from the CPPO
Human Capital Management
26 Message from the CHRO
30 Carbon Neutrality Plan 2025 Edition
30 Message from the CTO
Part 6
Financial and Corporate Data
79 Financial and Non-Financial Highlights
83 Performance Summary
Investor Relations (IR) Activities
Company Overview / Investor Information
Editorial Policy
The Company, ENEOS Holdings, announced the Group's fourth Medium-Term Management Plan and the Carbon Neutrality Plan 2025 edition in May 2025. Although
our third Medium-Term Management Plan was still in progress, we decided that revisions were needed in response to changes in our portfolio due to the listing of our subsidiary, JX Advanced Metals, and changes in society regarding carbon neutrality.
This report presents the direction and management structure of the Group in the Commitment of Top Management section, details our management plan in the Value Creation Strategy section, and reports on the strategies of each business in the Business Strategies section. We have also expanded the disclosure of information on human capital, which is the driving force behind the achievement of our management plan.
Furthermore, the ESG Management section includes details of a dialogue with investors and a message from the chairman of the Board of Directors, as well as reports on the progress of governance transformation.
Given the nature of our businesses, responding to climate change is a critical issue that underlies all of our management strategies and business activities. Therefore, we continue to structure this entire report based on the TCFD recommendations (see page 05).
This report covers the reporting period from April 1, 2024 to March 31, 2025 and includes statements
pertaining to before and after this period. In preparing this report, we referred to the Ministry of Economy, Trade and Industry's Guidance for Collaborative Value Creation.
Our website features comprehensive and detailed information on the Group's business activities, financial information and environmental, social, and governance (ESG) initiatives, including this report. We will continue working to proactively communicate with investors and other stakeholders through clear, concise disclosures.
Disclosure Media Framework
Financial information
Non-financial information
Integrated Report
Website (ESG)
Website (Investor Relations)
Non-financial information is also available on the corporate websites of our principal operating companies
TCFD Disclosure Index
As stated in the Editorial Policy (see page 04), this report is structured based on the TCFD recommendations and details our efforts to achieve carbon neutrality. The table on this page is an index for reference to our disclosures based on the TCFD recommendations.
Overview of TCFD Disclosure Recommendations
Governance: Disclose the organization's governance around climate-related risks and opportunities. A Describe the board's oversight of climate-related risks and opportunities. | Supplemental information Incorporating climate change risks and opportunities into management strategies | References ESG Management Structure pages 50-51 Message from the CEO pages 07-10 References Risks and Opportunities Identified and Financial Impacts of Each Timeline page 32 |
B Describe management's role in assessing and managing climate change-related risks and opportunities. Strategy: Disclose the actual and potential impacts of climate-related risks and opportunities on the organization's businesses, strategy, and financial planning where such information is material. A Describe the climate-related risks and opportunities the organization has identified over the short, medium, and long term. | Senior management manages the progress of management strategies Supplemental information Identification of transition risks, opportunities, and physical risks, clarification of the time horizon, disclosure of quantitative impacts, and reflection of them in management strategies | |
B Describe the impact of climate-related risks and opportunities on the organization's businesses, strategy, and financial planning. | ||
C Describe the resilience of the organization's strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario. Risk Management: Disclose how the organization identifies, assesses, and manages climate-related risks. A Describe the organization's processes for identifying and assessing climate-related risks. | Consideration of multiple scenarios, including 2°C or less, when formulating strategies Supplemental information Use of enterprise risk management (ERM) to identify and evaluate risks and opportunities, incorporate them into management strategies, and manage progress Supplemental information Evaluation using the degree of impact and probability of occurrence as indicators | Carbon Neutrality Plan 2025 edition pages 31-36 References ESG Management Structure pages 50-51 Risk Management pages 67-69 References ESG Management Structure pages 50-51 Risk Management pages 67-69 |
B Describe the organization's processes for managing climate-related risks. | ||
C Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organization's overall risk management. Metrics and Disclose the metrics and targets used to assess and manage relevant climate-related risks Targets: and opportunities where such information is material. A Disclose the metrics used by the organization to assess climate-related risks and opportunities in line with its strategy and risk management process. | ||
B Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions and the related risks. | Disclosure of Scope 1, 2 and 3 GHG emissions | ESG DATA BOOK: Environmental Management |
C Describe the targets used by the organization to manage climate-related risks and opportunities and performance against targets. | Disclosure of basic plan | Carbon Neutrality Plan 2025 edition pages 31-36 |
Group Philosophy
Commitment of Top Management
Value Creation Strategy
Business Strategies
ESG Management
Financial and Corporate Data
Contents 06
Commitment of Top Management07 Message from the CEO
11 Direction of the ENEOS Group
Value Creation Model
Capital and Indicators
Group Management Structure
ENEOS REPORT Integrated Report 2025
Message from the CEO
Group Philosophy Commitment of Top Management
Value Creation Strategy
Business Strategies
ESG Management
Financial and Corporate Data
Contents 07
We will maximize corporate value through transformation to a robust management structure and portfolio restructuring.Focus Areas in the Previous Year
Establishing a New Management Structure
Since my appointment as CEO in April 2024, I have been working to strengthen governance while reviewing our medium- to long-term business strategy to enhance the ENEOS Group (see page 08).
Previously, the holding company and ENEOS, one of our operating companies, were operated in an integrated manner. This resulted in uncertainty regarding supervisory responsibilities and division of roles in Group management. By clearly separating the roles of the holding company and ENEOS, handling of the operating companies has become
smoother, and we are now able to supervise each company's business in a comprehensive manner. The transition to the new structure was completed in fiscal 2024 and I feel that the effectiveness of the holding company structure has improved dramatically. By being involved in each operating company's budget, we can keep a close eye on their management. We also plan to strengthen our supervision of the subsidiaries of our principal operating companies in the future.
The Group has adopted a CxO system, with a CFO,
CHRO, CTO, CPPO, CRO, and CCO1, creating a structure that runs horizontally across the entire Group. One example of an improvement brought about by this change is the establishment of a dedicated FP&A2 organization under the CFO, which has strengthened decision-making by combining information from finance and accounting with information from business divisions. This is a major step forward in terms of operations.
For large-scale projects and strategic procurement, cold-eye reviews and function reviews for large investments are implemented under the supervision of the CPPO. By
changing to a system where gatekeeper approval is required, we can expect to see benefits such as improved returns on investment projects.
In terms of human resources, the effects of the transformation are beginning to emerge, as executive officers and general managers in charge of human capital
Miyata Tomohide
Representative Director, CEO ENEOS Holdings, Inc.
ENEOS REPORT Integrated Report 2025
management of principal operating companies are now able to discuss issues and solutions across the entire Group without any barriers.
We are also restructuring the succession plan for management, having redefined the roles and requirements of leaders based on the management issues of principal operating companies and mapped and assessed the capabilities, experience, and skills of the current management team and successor candidates. Based on this, we are implementing highly transparent selection of company presidents, which included the appointment of two new presidents of principal operating companies effective April 2025.
1 CFO: Chief Financial Officer; CHRO: Chief Human Resources Officer; CTO: Chief Technology Officer; CPPO: Chief Project & Procurement Officer; CRO: Chief Risk Officer; and CCO: Chief Compliance Officer.
2 Financial planning & analysis: An organization that provides necessary information from the fields of finance and accounting to support management decision-making in formulating business strategies and determining specific measures.
Initiatives for the Enhancement of the ENEOS Group
JX Advanced Metals IPO
The decision concerning the IPO of JX Advanced Metals, one of our fiscal 2024 highlights, was the culmination of several years of careful preparation by JX Advanced Metals and us to maximize its value toward listing, including the transfer of shares in the Caserones Copper Mine.
In terms of best owner, the IPO will eliminate the conglomerate discount and maximize the corporate value of both companies by allowing the Company to focus on the energy and materials segments, while JX Advanced Metals will focus on the semiconductors and information and communications materials, which will drive growth. Furthermore, we have established a financial foundation to make strategic investments necessary for business portfolio transformation to realize the energy transition, as well as to provide shareholder returns in an agile and reliable manner.
Formulation of Fourth Medium-Term Management Plan in Response to Changes in the Business Environment
Key Points of the Fourth Medium-Term Management Plan While the social situation regarding energy is moving toward decarbonization, there is a growing emphasis on a stable
and economical supply of energy, including petroleum. In addition, there is increasing uncertainty due to factors such as the increased cost toward decarbonization, the difficulty in
predicting project profitability due to inflation, etc., and policy risks in various countries.
Reflecting these changes in the external environment and the changes to our business portfolio with the IPO of JX Advanced Metals, we ended our third Medium-Term Management Plan one year early and launched the fourth
Medium-Term Management Plan in fiscal 2025. To enable us to respond to these changes in the social situation with agility and flexibility, the fourth Medium-Term Management Plan sets out two strategic pillars, transformation to a robust management
structure and portfolio restructuring, as basic policies. It also
Enhancing the ENEOS Group
Ideal management / Managing structure to lead transformation
Continuous governance transformation
Restructuring of succession plan
Improvement in transparency of governance
stipulates allocation management in the cash flow plan to allow for funding investments and shareholder returns.
Reforming Group management structure to realize the Long-Term Vision
Introduce Group Chief Officer system
Cease management of HD and ENEOS in an integrated manner
With the trend toward carbon neutrality slowing, the turning point in the energy transition may be delayed beyond our initial expectations. In preparation for this
Re-establishing a work environment where employees can work comfortably and with pride
turning point, whenever it may occur, we will streamline and strengthen our base and materials businesses to achieve high cash generation capability, and use the cash generated by the base and materials businesses to create value through flexible cash allocation. Regarding our low-carbon business in particular, the importance of low-carbon energy will increase during the transition period, and we will focus our efforts on this business.
Transformation to a Robust Management Structure
One of the pillars of our Medium-Term Management Plan is transformation to a robust management structure, as we must improve the efficiency of our existing businesses to maximize the earnings of the Group. We will improve ROIC through comprehensive visualization, not just by business, but from multiple perspectives, including by supply chain stage and area, and through the implementation of effective measures.
I feel that there is still a great deal of potential for efficiency improvement at Group companies in particular. We will evaluate these companies in terms of capital efficiency and business strategies and proceed with reductions.
We will also utilize AI across all operations to significantly improve operational efficiency and maximize profits.
Previously, we have used AI in some operations, such as to optimize the supply chain in supply and manufacturing and to explore new materials in research and development. In fiscal 2025, we established the AI Innovation Department directly under the CEO to strongly promote the use of AI. We will actively explore the full potential of AI utilization across all of our businesses to reduce fixed costs and streamline
our organization by improving operational efficiency, and maximize profits by optimizing operations.
Portfolio Restructuring
Another pillar of the Medium-Term Management Plan is portfolio restructuring. While improving the efficiency of existing businesses, we will prioritize the allocation of resources to the Petroleum Products business, which will continue to be important due to the delayed progress toward carbon neutrality, and to low-carbon solutions, such as LNG, SAF, and biofuels, and will proceed with portfolio restructuring. In addition
to organic strategic investments, we will actively consider the utilization of M&A, and identify and evaluate potential
acquisition targets, including cross-border opportunities, while prioritizing synergies with existing businesses.
We will carefully select investments and maximize returns through enhanced investment management. While we have conducted a certain level of investment screening to date, in fiscal 2025 we will establish an investment screening team, and thereafter we will carefully select investment projects through systematic, multifaceted screening. In addition, after a certain period of time following the execution of investment projects, we will conduct investment reappraisals and enhance investment outcomes by reviewing strategies and reallocating resources as needed.
Especially for M&A, post merger integration (PMI) is vital for success. Therefore, we have established PMI guidelines that are also applicable to cross-border M&A and put in place a system to maximize returns.
Shareholder Returns
As stated in our Shareholder Return Policy, we have positioned the return of profits to shareholders as an important management issue and will strive to continue to provide
stable dividends with the basic policy of implementing returns reflecting medium-term consolidated business performance and forecasts.
During the two-year period of the third Medium-Term Management Plan, we completed share buybacks totaling approximately 250.0 billion yen and increased the annual dividend by 4 yen per share, from 22 yen to 26 yen. To underscore our commitment to achieving the targets of the fourth Medium-Term Management Plan, we have decided to further increase the annual dividend by 4 yen per share, from 26 yen to 30 yen, in fiscal 2025, the first year of the plan, and to progressively increase dividends thereafter.
We will continue to enhance shareholder returns,
keeping in mind the pursuit of an optimal capital structure and the utilization of allocation management.
Developing Strong Leaders through Human Capital Management
Enhancing Employee Engagement
The enhancement of employee engagement is an important factor underpinning the growth of a company. While enhancing employee engagement is not easy, I believe it is important for management to continue to communicate their thoughts and expectations to employees. To that end, we proactively create opportunities for interactions between management and employees. Through town hall meetings and social gatherings in the employee cafeteria, we provide opportunities for everyone from top management to junior employees to freely exchange opinions.
Through these activities, we not only share the Group's vision, but also help employees understand their own roles and build a foundation to bring the entire organization together.
This also has the effect of strengthening horizontal ties and expanding networks among employees.
Developing Strong Leaders
Going forward, the Group will need strong leaders who can overcome uncertain times. In other words, we need people who are unafraid of change, who are willing to bring about change themselves, and who can lead organizational change. This awareness may not be widespread in Japan, but it is necessary for overcoming these uncertain times. In particular, tenacity in negotiations and speed in decision-making are important for M&A. Whether in Japan or overseas, it is essential to approach not only negotiating partners but also government agencies and other organizations and have a good understanding of the situation. We are focusing on the development of people with the leadership skills to thrive in areas that transcend their own fields of expertise.
Job-Based Talent Management
Job-based talent management is the key to assigning the right person to the right job. We are currently building a system that matches talent with the knowledge, experience, and skills required for each position. By specifically understanding the requirements for the position they are aiming for, employees can grow autonomously, and we can make the most of their skills and experience. We aim to grow together by building a relationship where we are chosen by individuals, and they are chosen by us.
Strengthening the Group over the Medium to Long Term
The Importance of Verification
There is a saying that I value in my approach to management: "Change before you have to," by Jack Welch. This saying
illustrates the importance of initiating change before change becomes necessary. I also place importance on the idea of "trust but verification."
When we entrust tasks to others, we tend to leave it entirely to them. Yet, even after entrusting the tasks, we should manage them by carefully verifying the process and progress. It was my boss at an overseas multinational corporation where I used to work who made me realize
how important this is. He said to me, the refinery manager, "How do you know? How can you say it's safe?" And he was absolutely right. We have to determine rules and systems, and thoroughly verify that they are being properly implemented on-site. Many Japanese people are not used to pursuing things logically, and find this difficult to understand, but in
an interview with one manager, he said, "Through overseas M&A, our company was able to incorporate a culture of verification, which is a global standard, and as a result, we were able to improve our performance," and I felt a strong connection with this statement.
I believe that by instilling a culture of trust but verification, we can become a stronger company, and that understanding the importance of verification and being able to put it into practice is an essential quality that should be honed in a leader.
Cross-Border Growth
In Japan, where the population is declining, simply maintaining the status quo will only lead to the shrinking of our business. Our energy business can no longer exist in Japan alone. We must broaden our perspective to a global one. This is especially true in a market that requires cross-
border operations, so thorough preparation is vital. At Board of Directors meetings, we have repeatedly discussed taking on challenges in a wide range of fields, taking into account
global political and economic trends and changes in the Asian economic environment. Our greatest strength is our operations, which make full use of functional supply chains that span the globe, something that other companies cannot
easily replicate. By leveraging this strength, we will expand our growth potential.
Message to Stakeholders
Over the past year, we have been implementing corporate reforms in a variety of areas, and I am confident that these reforms will produce sound results. In addition, we will accelerate our transformation by utilizing AI across all of our businesses. Even in a challenging business environment
where domestic demand for petroleum is on the decline, we recognize that we must quickly achieve and sustain visible results in the form of improved capital efficiency.
First, to ensure we achieve ROE of 10% or more as set out in our Medium-Term Management Plan, we will seize investment opportunities through decision-making focused on economic rationality. We will endeavor to grow our business while also seeking to enhance corporate value through the best mix of growth and shareholder returns.
I would like to thank our shareholders, investors, and other stakeholders for your continued support as we strive to meet your expectations.
September 2025
Miyata Tomohide
Representative Director, CEO ENEOS Holdings, Inc.
Direction of the ENEOS Group
Re-Examining Strategies for Achieving Our Long-Term Vision
Even in an Uncertain Business Environment Supporting "today's normal" through a stable supply of energy and materials, and continuing to lead "tomorrow's
normal" through low-carbon and decarbonization initiatives-this is the ENEOS Group's Long-Term Vision and determination to achieve it. Based on this vision, we are moving ahead with business portfolio transformation, including the initial public offering (IPO) of our subsidiary, JX Advanced Metals, in March 2025. Meanwhile, the trend toward carbon neutrality is slowing due to rising uncertainty, including heightened energy security awareness, the risk of US tariff policies, increased costs of decarbonization, and difficulty in predicting project profitability due to inflation. We recognize that the turning point of the energy transition may be delayed from the previously anticipated date of around 2030.
To realize our Long-Term Vision under these circumstances, it is essential that we respond agilely and flexibly to the uncertainties prevailing in the business environment. Therefore, we have cut short the third Medium-Term Management Plan after two years and formulated a new fourth Medium-Term Management Plan covering the period from fiscal 2025 to fiscal 2027.
Our medium- to long-term business strategy involves preparing for the eventual turning point of the energy transition by streamlining and strengthening our base and materials businesses and increasing our cash generation capability. We will also use the cash generated to create value through flexible cash allocation. We recognize that the low-carbon business, including LNG development and SAF1, will continue to play an increasingly important role as
energy sources during the transition to carbon neutrality, and we intend to focus on these businesses through strategic investments and other means.
ENEOS Group Long-Term Vision
The ENEOS Group is taking on the challenge of achieving both
a stable supply of energy and materials and the realization of a carbon-neutral society
Awareness of the medium- to long-term business environment in terms of carbon neutrality
The trend towards carbon neutrality is slowing. We had anticipated that the energy transition would reach a turning point in around 2030, but concluded that this may occur later.
Reexamine business strategies to support "today's normal" and lead "tomorrow's normal," even in a highly uncertain business environment
Medium- to Long-Term Business Environment and Strategies
Flexible cash allocation to create value
Enhancing the Management Base Human capital AI
Medium- to Long-Term Business Environment Our Strategy
Base and Materials Businesses Petroleum products Chemicals and high performance materials Electricity | Stable supply of petroleum products will remain crucial for the foreseeable future. | Achieve high cash generation capability through streamlining and strengthening the businesses | ||||
Low-Carbon Business LNG development Biofuel (SAF1), green materials | Importance of low-carbon energy will increase during the transition period. | Expand business through strategic investment | ||||
Decarbonization Business Renewable energy CCS2 Hydrogen Synthetic fuel | The energy transition trend may change significantly depending on policies, regulations, and other factors. | Secure options and carefully select resources to accommodate multiple scenarios | ||||
1 Sustainable aviation fuel 2 Carbon dioxide capture and storage
Direction of the ENEOS Group
Building a Sustainable Portfolio While Increasing Business Scale
The Group plans to restructure its business portfolio by around 2040 as it expands its operations. The Group's operating profit was 429.3 billion yen1 in fiscal 2024, of which approximately 70% was generated from base businesses2. We aim to grow this to 900.0 billion yen by fiscal 2040 and transition to a portfolio in which the base and materials businesses and
the low-carbon and decarbonization businesses account for roughly equal proportions.
Under the fourth Medium-Term Management Plan, we aim to achieve operating profit of 500.0 billion yen in fiscal 2027. We will strengthen the profitability of the base and
materials businesses while maintaining their scale, and also focus on the low-carbon business. At the same time, we will steadily implement strategic investments in the energy transition while monitoring social trends. Going forward, we plan to incorporate the results of these investments and achieve operating profit of 600.0 billion yen in fiscal 2030, with the proportion of low-carbon and decarbonization businesses increasing to around 25%.
As we move toward fiscal 2040, we will continue to fulfill our responsibility to provide a stable supply of energy and materials, while steadily growing our low-carbon
and decarbonization businesses by responding flexibly to the speed and trends of technological innovation toward
achieving net-zero emissions.
Generate Returns That Exceed the Cost of Capital In fiscal 2024, ROIC was 5% and ROE 8%, leaving issues to be addressed in terms of capital efficiency. We aim to
generate returns that exceed our cost of capital by deepening ROIC management using comprehensive "visualization" (see page 19) and by resolving social issues related to energy and materials. We will pursue sustainable improvements in capital efficiency, with the financial targets of our fourth Medium-Term Management Plan-ROIC of 6% and ROE of 10% in fiscal 2027-as a waypoint, and with our sights set on our targets for ROIC of 7% and ROE of 15% in fiscal 2040.
Portfolio Plan
FY2024
Current state
FY2027
Final year of the fourth Medium-Term Management Plan
FY2030
Flexible response to transition Reap the rewards of upfront investment
FY2040
Base and materials businesses remaining crucial
Growth of low-carbon/ decarbonization businesses
ROIC 7%
ROE 15%
Operating profit
¥900.0 billion
ROIC 5%
ROE 8%
Operating profit
¥429.3 billion1
ROIC 6%
ROE 10%
Operating profit
¥500.0 billion
ROIC 6%
ROE 12%
Operating profit
¥600.0 billion
Adjusted (excluding one-time factors, etc.)
¥389.7 bn3
1 Operating profit incl. discontinued operations / excl. inventory valuation 2 Including JX Advanced Metals, NIPPO, etc.
3 Consolidated financial statements of the ENEOS Group excluding one-time factors (gain on the sale of JXAM shares, impairment of goodwill in the Petroleum Products business) and the impact of time-lag, and including JXAM operating profit as share of profit of entities accounted for using equity method.
Value Creation Model
Today's normal
Societal changes (external environment)
Tomorrow's normal
Energy transition (transition period) Carbon-neutral society
Capital inputs
Stable supply of energy and
materials to meet the needs of society
ENEOS Group Long-Term Vision
Achieving both a stable supply of energy and materials and the realization of a
carbon-neutral society
Through our business activities
(Five key items)
Through corporate activities
(Five key items)
CCS Synthetic fuel Hydrogen
Financial capital
See page 14
Decarbonization business
Intellectual capital
Manufactured capital
Low-carbon business
Renewable energy
LNG development Biofuel (SAF, etc.) Green materials
Human capital
Natural capital
Social and relationship capital
Flexible cash allocation to create value
Base and materials businesses
Petroleum products
Chemicals and high performance materials Electricity
Enhance the management base
Group people
strategy
Promotion of AI utilization
Initiatives to address material ESG issues
See page 51
See page 20
See page 26
ENEOS Group Philosophy
See page 02
Capital and Indicators
Legend: Indicators for supporting "today's normal" Indicators for creating "tomorrow's normal"
Manufactured Capital Social and Relationship Capital
Utilizing petroleum refining
Renewable energy power
Service station network (customer contact points and customer data)
Alliances with
and sales assets
Crude oil processing capacity
1.64 million bbl/day
(as of June 30, 2025)
generation capacity
1.38 GW
(as of June 30, 2025; includes projects
under construction)
Market share of SS in Japan
Approx. 44%
No. 1 in Japan
(as of March 31, 2025)
Number of ENEOS Card holders
6.53 million
(as of June 30, 2025;
credit card results)
Number of ENEOS app members
18.17 million
(as of June 30, 2025)
partners Strategic alliances with leading overseas and
domestic companies
To further improve efficiency at our refineries, we aim to maximize operating rates through efforts such as appropriate investment in repair costs. Furthermore, our refineries have a wide range of equipment that can be used for the production and supply of next-generation energy, and they also have large-scale logistics infrastructure, such as berths and tanks. We will utilize these facilities as supply bases for next-generation energy.
Intellectual Capital
Responding to the energy transition is difficult for one company to do alone. It requires collaboration with the government and a variety of partners. In addition to collaboration, we will promote digital marketing related to car life, utilizing our existing network and the ENEOS app.
See page 31
Natural Capital
Intellectual capital
Number of registered patents
4,3441
(as of March 31, 2025)
R&D system
R&D investment
¥16.1 bn1
(FY2024)
Utilization of support systems
Number of projects utilizing GI Fund
6
Greenhouse gas emissions
Operational emissions (Scope 1 and 2)
FY2040 target
73% reduction compared
to FY2013
Contribution to the reduction of downstream emissions from sold products (including Scope 3)
FY2040 target
20% to 50% reduction in CI* compared
Amid a high level of uncertainty due to heightened energy security awareness and policy risks in various countries, we will continue to develop the technologies needed by society in order to respond quickly to any situation. We will also utilize government support such as the Green Innovation Fund2 to establish technological and strategic advantages while minimizing risks.
The decrease in the number of registered patents and R&D investment compared to the previous fiscal year is mainly due to the exclusion of JX Advanced Metals from the calculation.
A support system by the Japanese government for reaching the target of carbon neutrality by 2050
See page 27
Human Capital
to FY2020
We aim to achieve carbon neutrality in terms of operational emissions and downstream emissions from sold products, including Scope 3, by fiscal 2050. We will implement measures to reduce operational emissions, while leading the supply of energies and materials that will contribute to the transition and a circular economy in response to demands to reduce downstream emissions from sold products.
* Carbon intensity: Indicator of CO2 emissions (g) per unit of energy supply (MJ)
People strategy KPIs
(FY2024 results compared to FY2027 targets)
Number of advanced digital resources
For financial capital, see pages 23-24.
Growth opportunity score
56%
Job satisfaction score
69%
Work environment score
68%
2,700
(as of March 31, 2025)
As part of our people strategy, which will enable the realization of our business portfolio restructuring, we will focus on developing strong leaders who can overcome uncertain times, thoroughly implementing job-based talent management centered on the pursuit of expertise, and fostering a corporate culture where employees can work comfortably and with pride. We will measure the effectiveness of these strategies using KPIs.
Group Management Structure (As of April 1, 2025)
As a pure holding company, ENEOS Holdings implements strategic leadership-type portfolio management, formulates strategies for the entire Group, and optimally allocates resources and capital. In addition, by appointing Group CxOs and working closely with principal operating companies, we aim to strengthen Group governance and improve profitability.
ENEOS Holdings | CEO | |
The objective of the Group CxO system is to enhance Group governance through efforts such as strengthening collaboration among the principal operating companies and optimizing the allocation of resources. CFO CHRO CTO CPPO CRO CCO (Chief Financial Officer) (Chief Human (Chief Technology Officer) (Chief Project & (Chief Risk Officer) (Chief Compliance Officer) Resources Officer) Procurement Officer) Formulate and enhance Group Formulate and enhance Group Contribute to the enhancement Maintain and strengthen In light of the diversification of Formulate and instill Group strategies from a financial people strategies and execute of business strategies by business competitiveness risks, contribute to the compliance policy and also execute perspective and advance human capital management determining Group through comprehensive advancement of business Group-wide risk management from a dialogue with investors to through talent management technological direction for the large-scale project management strategies by establishing basic legal perspective and contribute to realize enhancement of carbon-neutral society and strategic procurement for policies and systems regarding advancement of businesses by corporate value the entire Group risk management for the Group overseeing legal support for key cases | ||
Manufacturing and sales of high performance Power generation and sales, promotion of VPP Development, generation and sales of
materials such as elastomers business, generation and sales of city gas renewable energy
Development, production and sales of oil and
natural gas, promotion of CCS/CCUS projects
Refining and sales of petroleum products, manufacturing and sales of petrochemical
products, lubricants business, hydrogen supply, etc.
Renewable Energy
Operating profit*: −¥16.9 bn
Electricity
Operating profit*: ¥21.0 bn
High Performance Materials
Operating profit*: ¥17.7 bn
Oil and Natural Gas E&P
Operating profit*: ¥87.4 bn
Petroleum Products
Operating profit excluding inventory valuation*: ¥6.9 bn
ENEOS
Renewable Energy
ENEOS Power
ENEOS Materials
ENEOS Xplora
ENEOS
Principal Operating Companies
Portfolio transformation, optimization of resource allocation, involvement in business strategies and monitoring of management progress
Business operations in accordance with Group strategies and timely reporting Execution of the Long-Term Vision and Medium-Term Management Plan
* Results for fiscal 2024
Part 3Group Philosophy
Commitment of Top Management
Value Creation Strategy
Business Strategies
ESG Management
Financial and Corporate Data
Contents 16
Value Creation StrategyReview of Third Medium-Term Management Plan (FY2023-FY2024)
Fourth Medium-Term Management Plan (FY2025-FY2027)
23 Message from the CFO
Message from the CPPO
Human Capital Management
26 Message from the CHRO
30 Carbon Neutrality Plan 2025 Edition
30 Message from the CTO
ENEOS REPORT Integrated Report 2025
Review of Third Medium-Term Management Plan (FY2023-FY2024)
Implementing Aggressive Shareholder Returns
Due to changes in the business environment, we decided to end our third Medium-Term Management Plan in fiscal 2024, the second year of the three-year plan. Below, we report on the main progress and achievements made during the period of the plan.
From a financial perspective, while capital efficiency, such as ROE and ROIC, requires continued focus, we achieved our initial targets for profit excluding inventory valuation, free cash flow, and net D/E ratio as of fiscal 2024. As for shareholder returns, we implemented large-scale share buybacks totaling 250.0 billion yen and increased the annual dividend by 4 yen. This was based on our pursuit of capital efficiency through balance sheet management and improving our financial strength through portfolio review. The total payout ratio during the period of the third Medium-Term Management Plan was 77%.
Maximizing Corporate Value with the Listing of JX Advanced Metals
One of the biggest decisions we made during the period of this plan was the listing of JX Advanced Metals. We had increased the company's share value through careful preparations over several years, including the transfer of shares in the operating company of Caserones Copper Mine and in Pan Pacific Copper Co., Ltd.
The listing of JX Advanced Metals not only secured funds for the energy transition, but also powerfully advanced the maximization of the Group's corporate value.
Additionally, we have worked to raise our earnings power through reduction of UCL1 in the Petroleum Products business and additional development in the Oil and Natural Gas E&P business. Moreover, as a stepping stone toward energy transition, we are steadily accumulating technological knowledge through various demonstration projects, such as the operation of synthetic fuel shuttle buses at the Osaka-Kansai Expo.
Unplanned capacity loss (percentage of unplanned refinery shutdowns)
Financial Targets and Results
Indicators Targets Results
ROE2 | FY2025: 10% or higher | FY2023: 7.8% FY2024: 8.4% |
ROIC3 | FY2025: 7% or higher | FY2023: 5.0% FY2024: 5.4% |
Profit2 | 3-year total: ¥700.0 bn FY2023: ¥180.0 bn FY2024: ¥210.0 bn FY2025: ¥310.0 bn | FY2023: ¥237.9 bn FY2024: ¥266.4 bn |
Free cash flow4 | 3-year total: ¥500.0 bn | ¥1,317.1 bn (FY2023 and FY2024) |
Net D/E ratio5 | 0.8 x or lower | 0.34 x (0.48 x6) |
Excluding inventory valuation
Excluding incubation businesses
After payment of lease liabilities
Adjusting for hybrid bonds on a total asset basis
In accordance with the calculation basis for the targets of the fourth Medium-Term Management Plan, lease liabilities are added to net interest-bearing debts and
non-controlling interests are deducted from equity.
Basic policy Main initiatives Progress
Strengthening the management base | Listing of JX Advanced Metals (JXAM) | To transform our business portfolio and maximize our corporate value, listed JXAM on the Tokyo Stock Exchange Prime Market to manifest its value. JXAM was changed from a consolidated subsidiary to an equity-method affiliate (42.4% shareholding). |
Change in Group operating structure | ENEOS Holdings and ENEOS dissolved the "substantial holding company" structure, strengthened governance, and promoted strategic leadership-type portfolio management. See page 15 | |
Balance sheet management | Reviewed our assets and business structures, ¥250.0 billion in share buybacks | |
Establishing a solid earnings base | Reduce refinery issues / strengthening competitiveness |
|
Maximize value of Oil and Natural Gas E&P business | Started production on Tangguh LNG project and additional See page 43 development projects in Malaysia | |
Accelerating the realization of energy transition | Reduce operational GHG emissions | Progress made through CCS and removal by forests See page 36 |
Contribute to the reduction of downstream GHG emissions from sold products | Progress made through renewable energy, SAF, See page 36 and synthetic fuels |
Main Initiatives and Progress
Dividends
Share buybacks
¥250.0 bn
(FY2023-FY2024)
Share buybacks
¥100.0 bn
¥4/year
nd increase
¥22/year ¥22/year ¥22/year
¥22/year
¥26/year
2020 2021
2022
2023
2024 (FY)
2nd Mid-Term Mgmt. Plan 3rd Mid-Term Mgmt. Plan
divide
Total payout ratio: 77%
Total payout ratio: 66%
Fourth Medium-Term Management Plan (FY2025-FY2027)
Accelerate Maximization of Corporate Value
In the fourth Medium-Term Management Plan, which covers the three-year period beginning in fiscal 2025, we have established two basic policies. These are intended to resolve issues remaining from the third Medium-Term Management Plan and to clarify the roadmap for realizing our Long-Term Vision in an uncertain business environment.
The first of these basic policies is transformation to a robust management structure (see pages 19-20). We will maximize profits by reviewing our operations from scratch and improving their efficiency, focusing on existing businesses. We will comprehensively "visualize" the profit and loss structure of the entire Group
and strive to improve operating efficiency and streamline our organization through the use of AI across all operations.
The second basic policy is portfolio restructuring (see page 21). We will prioritize the allocation of resources to early earnings generation businesses, centered on the overseas fuel oil business, and the low-carbon business, including LNG and biofuels. We will also pursue growth opportunities, including through M&A, while enhancing our investment management, aiming to carefully select investment projects and maximize performance.
As the foundation of these basic policies, we will also focus on human capital management (see pages 26-29), including the development of leaders for uncertain times and thorough implementation of job-based talent management.
Through these efforts, we will accelerate our initiatives to achieve our financial targets (see diagram at right), including the early realization of ROE of 10%, and to maximize our corporate value.
We are determined to achieve our plan regarding shareholder returns based on our dividend policy of increasing the dividend by 4
yen per share to an annual dividend of 30 yen per share. At the same
Basic Policies
Transformation to a robust management structure | |
Thorough improvement of efficiency Maximize earnings of existing businesses Pursue earnings improvement opportunities through comprehensive visualization of profit and loss structure including Group companies Swiftly respond to changes in the business environment and also link to PDCA for improvement Utilize AI across all operations to realize significant improvements in operational efficiency and organizational streamlining Strengthen risk management |
Portfolio restructuring | ||
Base and materials Strengthen early earnings businesses generation businesses, centered on overseas fuel oil (Petroleum products, etc.) business, etc. | ||
Low-carbon Prioritize resource allocation business as a step toward a decarbonized (LNG, biofuels, etc.) society | ||
In addition to organic growth, pursue growth opportunities through M&A Established an M&A promotion system, planning with a global perspective Enhance investment management | ||
Human capital management
Develop strong leaders who can overcome uncertain times
Implement job-based talent management centered on the pursuit of expertise
Financial Targets | FY2024 Results | Changes | FY2027 Target | |
Capital efficiency | ROE1 | 8% | +2 pt. or higher | 10% or higher |
ROIC | 5% | +1 pt. or higher | 6% or higher | |
Profit excl. | Profit | ¥266.4 bn | +¥53.6 bn | ¥320.0 bn |
inventory valuation | Operating profit | ¥429.3 bn2 | +¥70.7 bn | ¥500.0 bn |
Financial soundness | Net D/E ratio3 | 0.48 x | To appropriate leverage level | 0.7-0.9 x |
1 R is the profit attributable to owners of the parent excluding inventory valuation 2 Operating profit incl. discontinued operations / excl. inventory valuation
3 Based on examples disclosed by other companies, net D/E ratio in the fourth Medium-Term Management Plan includes lease obligations and excludes non-controlling interests (adjusted for hybrid bonds on a total asset basis)
Shareholder Returns
time, we will introduce a progressive dividend based on financial results, starting from an annual dividend of 30 yen per share. We will take a step beyond our commitment to continue paying stable dividends and aim to further increase dividends as profits grow.
FY2025 dividend policy Determined a dividend per share of ¥30
Return policy in the fourth Medium-Term Management Plan
Progressively increase dividends based on financial results, starting from 30 yen/share dividends On average over the three-year period, 50% or more of net income excl. the impact of inventory valuation will be returned through dividends and share buybacks.
Strategy 1: Transformation to a Robust Management Structure
Enhancing Efficiency through Comprehensive Visualization
The first basic policy of the fourth Medium-Term Management Plan is transformation into a robust management structure.
We aim to maximize profitability by reviewing the Group's potential issues from scratch and improving efficiency.
As a first step, we will improve ROIC through comprehensive visualization. Under the CFO (Chief Financial Officer), we have established an FP&A* organization, a specialized organization for financial planning and analysis. This organization will carefully examine changes in the business environment and the current internal situation, and
quickly provide its findings to various departments within the Group. After visualizing ROIC, not only by business unit but at various levels, we will use the PDCA cycle to improve it.
In addition, we will work to improve ROIC and strengthen governance at Group companies. Following the listing of JX Advanced Metals, the number of consolidated subsidiaries
is approximately 650, and there is undoubtedly a great deal of potential for efficiency improvements. We will regularly evaluate Group companies in terms of capital efficiency and strategic alignment, and after visualizing this, we will proceed with reducing the number of subsidiaries.
* Financial planning & analysis: An organization that provides necessary information from the
fields of finance and accounting to support management decision-making in formulating business strategies and determining specific measures.
Reducing Risks through Mitigation Plans
In order to strengthen risk management in light of the increasing uncertainty surrounding the business environment, we have established a dedicated Risk Management Department under the leadership of our CRO (Chief Risk Officer).
We will identify material risks across the Group, formulate mitigation plans*, and implement rapid and appropriate countermeasures to reduce risks.
* Measures to reduce risk to a tolerable level
Measures for Enhancing Efficiency
Improvement of ROIC through comprehensive visualization | Improvement of ROIC and strengthening governance of Group companies | ||
Establish FP&A organization (April 2025) Support and promote improvements of each company Deepen ROIC management by establishing comprehensive improvement measures
By supply chain level By area By customer segment By affiliate |
ROIC improvement Strengthening governance Strengthen fundamental Visualize management Strengthen internal profitability situation control Tighten investment management Respond to Strengthen (reduction of invested capital) sustainability disclosures information security | ||
Risk management |
| ||
Management Department to strengthen organizational structure
| |||
Strategy 1: Transformation to a Robust Management Structure
Pursuing the Possibilities of AI in All Areas of Operation The Group is utilizing AI in its business and research and development. We have also been working to create new businesses using AI technology through the development of Matlantis™, a materials development AI, and hammock®, our proprietary energy management system powered by AI. Under our fourth Medium-Term Management Plan, we will further expand these efforts and accelerate the use of AI across all areas of operation.
We will maximize opportunities for profit improvement by visualizing management data, including management indicators and risk information, and introducing AI into the
decision-making process. Additionally, we will pursue the potential of AI utilization in all areas of operation, such as enhancing marketing and sales strategies, optimizing the entire supply chain in supply and manufacturing, and improving efficiency and automating operations in administrative departments, thereby achieving a leaner organization.
Strengthening AI Governance
In June 2025, the Group established the AI Innovation Department, a dedicated organization for promoting the use of AI. The department promotes operational reform and
innovation through the development and use of cutting-edge
digital technologies, including AI, with the aim of strengthening the Group's overall competitiveness and increasing its corporate value. Furthermore, to ensure the appropriate and effective
use of AI, the department will also work to strengthen our governance structure for data and AI. The department is proceeding with data preparation and standardization, training employees to improve their AI literacy, and establishing a review system for DX and AI projects at each Group company. Through these efforts, the department will appropriately manage the risks associated with AI utilization and develop an environment in which AI can be used with confidence, leading to sustainable business growth and increased corporate value.
Measures for AI Utilization
Security
Four driving forces to be strengthened during the fourth Medium-Term Management Plan period
Data preparation for AI utilization
Digital and IT personnel
Digital technology capabilities
What is necessary to make "tomorrow's normal" a reality
Personnel able to complete projects
Identification of best solutions
Management
AI prediction of management indicators
Risk management using AI prediction
Utilization of AI in investment management operations
Introduction of AI agents for business management
DX
Data utilization
"Tomorrow's normal" utilizing AI
Supply
Cost reduction, risk management, and earnings improvement through AI-driven optimization of the entire supply chain
Optimization of plans on vessel/vehicle allocations, production, inventory
Manufacturing
Expansion of automated plant operation (optimization / CO2 reduction)
Equipment failure prediction and maintenance
Corrosion detection / leak detection through AI image diagnosis
AI quality auditing
Sales
1-to-1 marketing aimed at service improvement
Utilization of the official ENEOS app and AI support for service station earnings
Proposal of ancillary services optimal for service stations based on service station conditions
AI recommendation based on marketing/sales data analysis
R&D
Development of new materials utilizing atomic simulations (Matlantis™)
Advanced R&D in automated testing analysis, patent analysis, etc.
Power generation volume forecasting AI and optimal control of energy management system (EMS)
Wind power generation anomaly detection
Administration
AI auditing, internal control, legal affairs, review of regulations
Optimization of personnel allocation and training
Enhancement of budget planning / automation of financial management
Automation of IT operations
Strategy 2: Portfolio Restructuring
Portfolio Restructuring
The second basic policy of the fourth Medium-Term Management Plan is portfolio restructuring.
To realize our fiscal 2040 target portfolio (see pages 11-12), in the base and materials businesses, we will work to strengthen businesses that are expected to generate earnings early, such as the overseas fuel oil trading business. In the low-carbon business, we will prioritize the allocation of resources to the acquisition of additional LNG interests and assets as well as entering the overseas biofuels and SAF markets, which will become increasingly important in the transition to a decarbonized society.
Strengthening System for Careful Selection of Investments and Maximization of Returns
When investing, in order to pursue growth opportunities, including through M&A, it is essential to have a system
in place for careful selection of investment projects and maximization of returns. To strengthen our existing investment screening process, we have established an investment screening team, which will implement systematic and multifaceted investment screening. Our goal is to reduce investment by 5% from the initial plan.
In addition, after a certain period of time has elapsed after an investment project is implemented, we will conduct
gap analysis between the initial plan and the current situation. Based on the results, we aim to maximize performance by taking necessary measures such as reviewing strategies and reallocating resources.
M&A is a powerful and immediate means of portfolio restructuring. We will establish an M&A promotion system and evaluate M&A from a global perspective. Regarding post-merger integration (PMI), which determines the success of M&A, we will strengthen our PMI system by formulating
guidelines and establishing a dedicated PMI team, as we work to maximize post-acquisition synergies and returns, as well as manage risks.
Base and materials businesses
(Petroleum products, etc.)
Strengthen early earnings generation businesses,
centered on overseas fuel oil business, etc.
Direction of Portfolio Restructuring and Investment Management System
In addition to organic growth,
pursue growth opportunities through M&A
Established an M&A promotion system, planning with a global perspective
Strongly promote portfolio restructuring
for the realization of our
Long-Term Vision
Carefully select investments and maximize returns
Enhance investment management
Reorganization of investment screening system
Establish an investment screening team to strengthen the screening system and apply uniform investment screening rules to all investment projects
Low-carbon business
(LNG, biofuels, etc.)
Prioritize resource allocation
as a step toward a decarbonized society
Conduct third-party reviews and functional reviews by CxOs (multifaceted reviews)
Conduct particularly rigorous reviews of investment projects that are important in corporate management
Investment reappraisal
Organize guidelines for reappraisals after a certain period following the execution of investment projects
Maximize investment performance by analyzing gaps from the initial plan and taking necessary measures
Establishment of post-merger integration (PMI)
New PMI Guidelines were established in FY2024 to improve PMI quality
Establish a team to strengthen the PMI system and link it with the gate system to utilize it for both promotion and screening
Reduce investment by 5%
(improve capital efficiency)
Maximization of investment performance
Maximize returns from M&A
Cash Allocation
Depreciation & amortization
¥960.0 bn
Net profit (excl. inventory valuation)
¥820.0 bn
Capital investment
¥1,560.0 bn
Three-Year Cash Allocation Plan for the Medium-Term Management Plan
Three-Year Cash Flow for the Fourth Medium-Term Management Plan
Regarding cash flow over the three-year period of the Medium-Term Management Plan, we will utilize cash inflows of 820.0
Cash IN Cash OUT
Breakdown of capital investment over three years
Business maintenance investments
¥820.0 bn
Base and materials
¥180.0 bn
billion yen in net profit and 960.0 billion yen in depreciation and amortization costs, as well as the temporary financial surplus generated by the JX Advanced Metals IPO. We plan to allocate this cash to three areas: 1.56 trillion yen for capital investment, 410.0 billion yen for shareholder returns based on a total payout ratio
Enhancement of corporate value
Sale of assets, etc. ¥130.0 bn
Financial leverage
(Mainly base and materials businesses)
Strategic investments ¥740.0 bn
Allocation management
Decarbonization
(Renewable energy, CCS, etc.)
¥250.0 bn
Strategic investments
¥740.0 bn
Low-carbon
(LNG development, SAF, etc.)
¥310.0 bn
of 50%, and a new allocation management portion that is set somewhere between investment and shareholder returns.
Regarding capital investment, 820.0 billion yen, approximately half of the total, will be invested in business maintenance investments. Even in an inflationary environment, we will aim to maintain and improve our competitiveness by allocating sufficient
Investment / shareholder returns
Shareholder returns
¥410.0 bn
Financial discipline (Net D/E ratio*)
March 31, 2025
0.48 x
Execute flexible and strategic cash allocation to selective strategic investments, including M&A, or additional returns (around ¥500.0-1,000.0 bn)
Approach to establishing financial discipline
Determined after comprehensively considering the perspectives of maintaining the current credit rating and the need to reduce the cost of capital.
March 31, 2028
0.7 to 0.9 x
resources to our base and materials businesses. We also plan to spend 740.0 billion yen on strategic investments, with more than 40% of that amount earmarked for the low-carbon business, including LNG development and SAF (see diagram at right).
Flexible and Strategic Cash Allocation Using the Allocation Management Framework
To continuously achieve an ROE of 10%, it is extremely important to strike a balance between strategic investment in businesses that contribute to the growth of the Group and shareholder returns as part of capital control.
We are currently considering investment opportunities in promising strategic investment projects that will contribute to portfolio restructuring. In light of this current situation, we have established a new allocation management portion for which specific uses are not stipulated, but is governed by a certain level of financial discipline. We will allocate funds flexibly and strategically, with an eye toward carefully selected strategic investments, including M&A, and shareholder returns, including share buybacks, leading to increased corporate value.
* Based on examples disclosed by other companies, this includes lease obligations and excludes non-controlling interests from the fourth Medium-Term Management Plan (adjusting for hybrid bonds on a total asset basis)
Strategic investments
Business maintenance investments
Total
Investment area
Capital Investment Plan by Business (Billion yen)
Petroleum Products | 240.0 | 510.0 | 750.0 |
| |
Oil and Natural Gas E&P | 300.0 | 170.0 | 470.0 |
| |
High Performance Materials | 10.0 | 50.0 | 60.0 |
| |
Electricity | 30.0 | 10.0 | 40.0 |
| |
Renewable Energy | 130.0 | 10.0 | 140.0 |
| |
Other | 30.0 | 70.0 | 100.0 |
Breakdown for Each Year (Billion yen)
Group total | 740.0 | 820.0 | 1,560.0 |
FY2025 | FY2026 | FY2027 |
630.0 | 460.0 | 470.0 |
Review of the Third Medium-Term Management Plan and Financial Targets of the Fourth Medium-Term Management Plan
We ended the third Medium-Term Management Plan in fiscal 2024, one year ahead of schedule, in light of the listing of
JX Advanced Metals and significant changes in the business environment. While profit and operating profit figures (excluding inventory valuation) progressed smoothly toward the initial targets, issues remain regarding capital efficiency, specifically ROE and ROIC.
In our fourth Medium-Term Management Plan, which covers the three years starting from fiscal 2025, we will work to improve capital efficiency under the new Group management structure following the listing of JX Advanced Metals, with targets set at ROE of 10% or higher and ROIC
of 6% or higher. In terms of bottom line, we have set targets of 320.0 billion yen in profit excluding inventory valuation and 500.0 billion yen in operating profit excluding inventory valuation. Regarding our net D/E ratio, we aim for appropriate leverage of around 0.7 to 0.9 times, taking into consideration the need to maintain our current credit rating and reduce the cost of capital. While the previous plans only indicated an upper limit from the perspective of financial stability, we have now set a more ambitious target.
Adapting to Changes in the Business Environment
Shrinking domestic demand due to Japan's declining population and energy conservation measures is inevitable. For this reason, there is a growing sense of urgency that the Group will face
a shrinking bottom line if it continues only with its original businesses. Meanwhile, the business environment is becoming increasingly uncertain, with factors such as difficulty in predicting project profitability due to inflation and the risk of policy changes
Financial Targets for the Fourth Medium-Term Management Plan
ROE1 | FY2025: 10% or higher | 8% | 10% or higher |
ROIC | FY2025: 7% or higher | 5% | 6% or higher |
Profit | FY2024: ¥210.0 bn FY2025: ¥310.0 bn | ¥266.4 bn | ¥320.0 bn |
Operating profit | FY2024: ¥420.0 bn FY2025: ¥560.0 bn | ¥429.3 bn2 | ¥500.0 bn |
Net D/E ratio3 | 0.8 x or lower | 0.48 x | 0.7-0.9 x |
Indicators
Previous targets
FY2024
Actual
FY2027
Target
R is the profit attributable to owners of the parent excluding inventory valuation
Operating profit incl. discontinued operations / excl. inventory valuation
Based on examples disclosed by other companies, this includes lease obligations and excludes non-controlling interests from the fourth Medium-Term Management Plan (adjusting for hybrid bonds on a total asset basis)
in various countries in the area of carbon neutrality.
To adapt to these changes in the business environment, our fourth Medium-Term Management Plan sets out a basic policy of transformation to a robust management structure and
portfolio restructuring. We will respond agilely and appropriately to uncertainty by deepening ROIC management using comprehensive visualization and implementing a swift PDCA cycle. In terms of capital allocation, we will maximize corporate value by utilizing the management allocation framework to agilely allocate funds to strategic investments aimed at the Group's growth and shareholder returns. In an uncertain business environment, many opportunities coexist with risks. Through high-quality analysis by our FP&A* organization and enhanced investment management, we will accurately identify the potential opportunities within the risks and steadily seize further growth opportunities.
* Financial planning & analysis: An organization that provides necessary information from the fields of finance and accounting to support management decision-making in formulating business strategies and determining specific measures.
Message from the CFO
We will maximize corporate value by allocating resources agilely and strategically while enhancing ROIC management.
Tanaka Soichiro
Representative Director, Executive Vice President, CFO ENEOS Holdings, Inc.
Message from the CFO
Rapidly Adapting to Changes in the Business Environment Using Our FP&A Organization In April 2025, we established a new FP&A organization. Under
the comprehensive control of the CFO, financially literate FP&A personnel conduct high-quality financial analysis and performance forecasts, creating a system where we can adapt rapidly to changes in the business environment. We will continue to foster a corporate culture in which Group companies take the initiative in their business efforts while maintaining an awareness of capital efficiency.
Pursuing ROIC to Establish a Robust Management Structure
During the period of the previous plan, we moved ahead with the sale of non-core businesses and assets from the perspectives of portfolio management and balance sheet management
using business-specific ROIC as an indicator. As a result, ROIC management has spread throughout the Group. However, we still face a number of issues, including a harsh assessment by the capital market because our PBR is less than one, as well as the impairment losses we recorded in the Renewable Energy business, so there is room for improvement in capital efficiency.
The fourth Medium-Term Management Plan calls for us to raise ROIC awareness for effective action and achieve true ROIC management. We will visualize ROIC not only by business, but also by supply chain, customer segment, area, and affiliate, in more detail, to better understand the actual state of unprofitable and low-profit businesses. Furthermore, we will implement a PDCA cycle led by the FP&A organization to improve areas with low capital efficiency. We will strengthen profitability through extensive efficiency improvements and strongly promote
transformation to a robust management structure.
Pursuing Enhancement of Investment Management
Under our fourth Medium-Term Management Plan, we plan to make strategic investments totaling 740.0 billion yen
over the three-year period from fiscal 2025 to fiscal 2027. To execute these investments, it is essential to enhance investment management, which includes careful selection of projects based on rigorous investment screening, as well as strengthening
our systems to maximize returns. While ensuring transparency and objectivity in investment decisions through quantitative assessments and risk analyses by our FP&A organization, we will pursue the enhancement of investment management through efforts such as visualizing the future value of each business,
leading to the maximization of corporate value.
ROIC Targets and Initiatives in the Fourth Medium-Term Management Plan
FY2024 Actual
Adjusted Invested operating profit capital
ROIC
WACC1
FY2027 Target
Adjusted Invested
operating profit capital
ROIC WACC
Initiatives
Related to return (ROIC)
Related to invested capital (ROIC)
strategic suitability, profitability, etc. |
| |
|
| |
|
| |
|
| |
|
|
(Billion yen)
Petroleum Products (excl. impairment of goodwill and time-lag) | 136.6 | 3,466.0 | 3.9% | 3% | 180.0 | 3,420.0 | 5.3%> | 4% | |
Oil and Natural Gas E&P | 59.5 | 456.9 | 13.0% | 10% | 43.0 630.0 6.8%< Excl. projects not generating earnings in the period covered by the plan 43.0 400.0 10.8%> | 8% | |||
High Performance Materials | 12.5 | 183.3 | 6.8% | 5% | 15.0 | 210.0 | 7.1%> | 5% | |
Electricity | 14.9 | 160.5 | 9.3% | 2% | 15.0 | 170.0 | 8.8%> | 5% | |
Renewable Energy Excl. impact of plants under development | -11.9 485.0 -2.5% -7.0 377.9 -1.9% | 2% | 9.0 600.0 1.5%< 17.0 530.0 3.2%> | 3% | |||||
JX Advanced Metals2 | 28.4 | 320.0 | 8.9% | 6% | 107.0 | 850.0 | 12.6%> | 6% | |
Other (excl. IPO of JX Advanced Metals) | 35.1 | 438.4 | 8.0% | 3% | |||||
Group total excl. one-time factors | 275.1 | 5,510.0 | 5.0% | 4% | 369.0 | 5,880.0 | 6.3%> | 5% | |
All Segments |
Group companies |
|
1 Level at the time of formulation of the third Medium-Term Management Plan 2 After adjustment based on equity-method (42.4% of JXAM equity)
Message from the CPPO
We are maintaining and strengthening the Group's business competitiveness through attentive management of
large-scale projects and strategic procurement.
Someya Yoshiyuki
Senior Vice President, CPPO In charge of Procurement Dept.,
Project Services Dept. ENEOS Holdings, Inc.
Review of Fiscal 2024
In fiscal 2024, my first year as CPPO (Chief Project & Procurement Officer), we launched the project-gate system1 in the second half of the year. Initially, many people had doubts about the new system, which required multiple
gate screenings, saying that it increased the workload and decreased work efficiency. But having thoroughly implemented the system, its importance has become apparent. The documents for each gate screening now
Project-Gate System
Gate 0
Gate 1
Gate 3
Stage 0 Proposal Stage 1
Start of consideration
Stage 2 Feasibility study Stage 3
FEED2
Execution
No Go
No Go
Gate 2
No Go
No Go
2 Front-End Engineering Design: Basic design carried out after feasibility has been confirmed through the feasibility study. This process examines the risks, technical issues, and costs of the project.
clearly outline the various points for consideration, and the reasons for "go" or "no go," along with the process, can now be recorded. I feel that the system is functioning well as a way of selecting investment projects systematically and with a high degree of transparency.
Additionally, in fiscal 2024, we conducted classification-leveled training on the latest trends in the gate system and large-scale projects. The training aimed to communicate global practices to management as well as the project planning and execution staff, and to help them visualize change and success. We will make fiscal 2025 a year of results by improving project quality and investment efficiency.
1 A system in which project periods are divided into five stages, with gate screening conducted between each stage to determine whether the project is a "go" or "no go." Fourteen items for consideration (elements) are used to manage project risks and select high-quality projects.
Maximizing Capital Efficiency3
Under our fourth Medium-Term Management Plan, we are planning many capital investment projects to drive new revenue opportunities and carbon neutrality, in addition
to our existing projects. While there are many ways to improve capital efficiency, we aim to contribute in the following four areas.
Properly select necessary projects using the gate system and prevent inefficient investments
Complete projects on schedule and secure expected profits
Support the effective use of investment funds by properly estimating costs, carefully managing expenditures, and making costs visible
Seek opportunities to reduce project costs and complete projects within budget
Indicators for each of the four areas will be defined by the Group's Project Network (Project Promotion Committee), which will be established in fiscal 2025, with effectiveness to be measured individually.
3 An indicator that measures how efficiently invested capital is being used. Improvements can be made by reducing project costs and accelerating the start of operations.
Rigorous Procurement Governance and Strategic Procurement
In order to strengthen the Group's business competitiveness and fulfill its social responsibility throughout the supply chain, we established a meeting structure called the ENEOS Group Procurement Network in fiscal 2024. In addition to carefully implementing the ENEOS Group Procurement Policy and the Procurement Guidelines, we are conducting CSR procurement surveys to identify potential risks. We will also work to make each company's procurement data more visible and enhance data analysis, such as the cost reduction rate compared to estimates and budgets. Formulating and implementing strategic procurement in this way will contribute to improving capital efficiency along with projects.
Human Capital Management
Message from the CHRO
We will pursue a people strategy that will enable the realization of transformation to a robust management structure and portfolio restructuring.
Funo Atsuko
Senior Vice President, CHRO In charge of Secretariat,
Human Resources Dept., Public Relations Dept.
ENEOS Holdings, Inc.
To respond flexibly to these highly uncertain times, we are building a system for advancing human capital management across the entire Group.
Improving the Effectiveness of the Leader Selection, Development, and Appointment Processes
In fiscal 2024, we worked to visualize our ideal leaders and restructure the selection and development process (see page 27).
Organizations change depending on their leaders. With excellent leaders, the right strategies are formulated and management is executed with a greater degree of engagement, improving the organization's execution capabilities, productivity, and the quality and quantity of its results.
In light of the management challenges facing the Company and its principal operating companies, we redefined the roles and requirements of leaders and visualized the experience and knowledge of the current management team and successor candidates. As a result, we are now able to analyze the requirements for each position, the compatibility of talent with those requirements, and the overall capabilities of the management team. This has improved the effectiveness of discussions regarding the appointment of executives. The results of this analysis were also used in the Nomination Advisory Committee's repeated discussions regarding new presidents
for April 2025 at two principal operating companies, resulting
in the appointment of the best candidates to lead management.
We have also begun reorganizing the selection and development process for management candidates. Using the Group's shared evaluation standards, we have created a system that allows for highly transparent discussion and decisions
on development policies and appointments. As there was insufficient information sharing regarding management talent within the Group, we have established a joint meeting body with ENEOS Holdings and each Group company to discuss the selection and development of talent.
As we pursued these initiatives, we also discovered the issue of insufficient systematic leadership development in line with the times. Over our long history, which spans over a century, the Group has achieved results through a tacit
understanding centered on its leadership. As a result of having achieved success in this way, we have not adequately articulated and shared the requirements for strong leaders necessary
for our organization. Currently, we are strengthening our classification-leveled training for fiscal 2024 onward based on clear requirements and evaluation criteria.
Although there is room for improvement in identifying and developing talented people, we believe that this in itself offers great potential for improving our competitiveness. We will continue to improve the effectiveness of our leader selection, development, and appointment processes.
Improving Engagement
The source of our competitiveness is employees who empathize with our Group Philosophy and produce results while maintaining their physical and mental health.
Furthermore, for employees to maintain enthusiasm for their work, it is important for them to be engaged with the company in terms of work environment and job satisfaction.
To better understand the current situation and resolve any issues, we conducted an engagement survey (see page 29) at the Company and its principal operating companies. Results showed that while scores for empathy with our corporate philosophy and work environment were high, there were issues in terms of appropriate evaluations and the active participation of diverse people, which affect job satisfaction.
Based on the survey, we will strengthen our PDCA system and focus on creating an environment where diverse people can maximize their capabilities and be properly evaluated, to ensure that the right person is assigned to the right job.
Committed to Getting the Job Done
In order for the Group to further increase its corporate value and make greater strides toward the next generation,
I will take strong leadership of our people strategy with the resolve and determination to see our human capital management efforts through to completion.
ENEOS Group Human Capital Management We will thoroughly implement people strategies closely linked to the Group's management strategy to ensure that people who support today's normal and lead tomorrow's normal perform at their best and maximize productivity.
As our approach to human capital management, under highly effective Group governance, we are promoting initiatives based on the two pillars of realizing and implementing an effective system based on the assignment of the right person to the right job and fostering a corporate culture where employees can work comfortably and with pride.
The ENEOS Group's Human Capital Management
Enhance the corporate value of the ENEOS Group over the medium to long term
Building an Effective System Based on the Assignment of the Right Person to the Right Job Strengthening Leader Development
As we restructure our business portfolio, we need strong leaders who can overcome uncertain times. We will strengthen the operational effectiveness of our processes to strategically select, develop, and appoint the next generation of management talent for the Company and its principal operating companies.
Appointing Leaders
We have identified positions that are particularly important in the Group's business activities and clarified the experience
and knowledge required for each. We have also visualized the experience and knowledge of the current management team and established a system for selecting successors through effective discussions, taking into account the balance of
Strengthening Leader Development (Succession Management)
expertise and experience.
Selecting and Developing Successors
Based on our requirements for leadership, we have strengthened our system for selecting suitable candidates using fair and objective criteria, and are implementing this at the Company and principal operating companies. At the same time, we will thoroughly implement strategic human resources development from an early stage.
Thoroughly implement people strategies closely linked to the Group's management strategies
Personnel Portfolio and Job-Based Talent Management We will develop a personnel portfolio taking into account future business portfolio restructuring and business trends. We will estimate the type of and need for personnel in terms of quality and quantity, and in parallel, we will clarify the current situation by visualizing the skills and experience of each employee. After comparing the future and current portfolios and identifying
Strengthen operational effectiveness of strategic selection, development, and appointment processes of personnel who will lead Group management for the next generation
Building a Group governance system
Fostering a corporate culture where employees can work comfortably and with pride
Building an effective system based on the assignment of the right person to the right job
People who support today's normal and lead tomorrow's normal perform at their best and maximize productivity
Priority issues
Selection and development
Clarify selection criteria and perform fair recruitment to implement
Goal
(CxO, etc.)
Experience Knowledge and skills
Competency
Assigned to AA project
Transferred to BB division
Seconded to CC
Present
Experience Knowledge and skills Competency
strategic HR development from an early stage
Appointment
Visualize the capabilities of the entire management team, and select successors through effective discussions
Requirements
X
Y
Z
Current employee
Candidate A
Candidate B
gaps, we will strategically recruit and develop the personnel needed for the future.
Establishing a personnel portfolio also means showing employees exactly the type of people the company needs. We support each employee in thinking independently about their own career aspirations and continuing to grow while keeping in mind the type of people we are looking for. We will strengthen job-based talent management as a system that allows employees to confirm their current position, consider specific career paths while aligning their perspectives with their supervisors, and accumulate skills and experience toward their desired goals.
Thorough Job-Based Talent Management
Establish a future personnel portfolio and thoroughly implement talent management centered on assignment of the right person to the right job to resolve gaps
Job-based talent management
Dynamic personnel portfolio
Strengthening of recruitment of external personnel
60%* of new hires have work experience
M&A expert
Person with global perspectives
Digital expert
Engineer
Independent career development Visualize post requirements and skills of personnel
Fostering a Corporate Culture Where Employees Can Work Comfortably and with Pride
To maximize the potential of each employee, we must have a deeply rooted corporate culture where employees can work comfortably and with pride. In addition to health management, which is a fundamental premise for our corporate culture, we are working from two other perspectives: work environment and job satisfaction.
Health Management
We have formulated a health management strategy map for the Group, setting targets from three perspectives: individual health, individual vitality, and organizational vitality. Based on this map, we will further enhance employee health literacy and vigorously advance measures.
DATA
ESG Data Book-Health
https://www.hd.eneos.co.jp/english/esgdb/social/health.html
System for Fostering a Corporate Culture Where Employees Can Work Comfortably and with Pride
Maslow's hierarchy of needs
Self-
Commitment to Group
actualization Philosophy and Long-Term Vision
Esteem
Organization with esteem
Love & Diverse work styles belonging Organization accepting diversity
Safety
Ensuring psychological and physical safety
Physiological Health management
Work environment
Job satisfaction
* FY2024 results of ENEOS
Effective personnel development
Initiatives for the "TSUNAGU Project" at the Company and ENEOS
The TSUNAGU Project was launched in May 2024 for the re-establishment of an environment where employees can work comfortably and with pride, under the keywords "change starting with supervisors" and "everyone takes ownership." The senior vice presidents and division heads of the Company and ENEOS are responsible for leading the initiative, under which we are implementing companywide the "Three Principles for Working in Peace" to thoroughly promote constructive, two-way communication. The Three Principles have been put into practice over the course of efforts spanning one year, and results of monthly surveys have confirmed improvements in psychological safety and other areas. Starting in May 2025, we launched an upgraded version of the project under the name "TSUNAGU 2.0," adding health, work environment, and job satisfaction to the scope of activities.
Three Principles for Working in Peace
01 : Are others being respected?
03 : Is everyone saying what needs
to be said?
02 : Are others being listened to?
Actively support growth
Work Environment
We are advancing initiatives under the keywords "diverse work styles," "organization accepting diversity," and "ensuring psychological and physical safety."
For example, in terms of being an organization that accepts diversity, we have expanded ENEOS ALLY, a network of employees who understand and support sexual minorities, from the Company and ENEOS to other Group companies.
Job Satisfaction
In order to improve job satisfaction, it is essential to increase employees' commitment to our corporate philosophy and vision and instill a culture of mutual esteem. At the Company and principal operating companies, we provide opportunities for top management to communicate the company's direction to employees in their own words. Ongoing dialogue leads to a deeper understanding and empathy among employees for our corporate philosophy. Furthermore, at ENEOS, we are focusing on fostering a feedback culture in which employees share their insights with those around them, and on strengthening
steadily implement a PDCA cycle for measures to achieve the targets by fiscal 2027.
Engagement Surveys
We conduct engagement surveys to understand the current state of our organization and to confirm the effectiveness of our efforts to assign the right person to the right job and foster a corporate culture. In fiscal 2024, we conducted the
survey at the Company and principal operating companies. In the survey, approximately 80% of employees responded that they empathize with our corporate philosophy, confirming that our corporate vision is well understood. Over 70% of employees gave positive responses regarding psychological safety and respect for individuals. However, only around
50% of employees responded positively to questions about the active participation of diverse people and appropriate evaluations, and these two points remain issues. We will
Fiscal 2024 Engagement Survey Positive Response Rate by Item
A
implement solutions and continue conducting the survey, expanding the scope to Group companies.
CHRO Council
We have established the CHRO Council, chaired by the CHRO and comprising the executive officers in charge of human capital management at principal operating companies. The council holds discussions on the progress of KPIs and priority issues for the Group.
Discussion Topics in Fiscal 2024
Human capital management
Group people strategy and Group-wide KPIs in the Medium-Term Management Plan
Strengthening leader development
Health management
People Strategy KPIs, Results for Fiscal 2024 and Targets for Fiscal 2027
Assignment of the right person to the right job
followership, in which each employee takes the initiative to
Growth opportunity score
Training investment per person
involve others in solving organizational issues.
Highly Effective Group Governance
56 1,2
%
or more
¥70,000
or more
Establishment of Group-wide KPIs
We have set Group-wide KPIs as indicators for the two pillars
G
Fostering a Corporate Culture
81%
H
74%
B
68%
51%
57%
73%
F
66%
74%
D
C
Job satisfaction score
69 1
%
of human capital management: assigning the right person to
the right job and fostering a corporate culture. Among these,
Work environment score 68
1
we have set five particularly important KPIs as non-financial
%
Health (Presenteeism)3 20.4
2
targets for the people strategy in the fourth Medium-Term Management Plan: "growth opportunity score" and "training
investment per person" for assigning the right person to the
E
Questions on job satisfaction Questions on work environment
%
1 Average positive response rate for engagement survey questions related to each item
2 Results for ENEOS Holdings and ENEOS
right job, and "job satisfaction score," "work environment score," and "health" for fostering a corporate culture. We will
A: Empathy toward corporate philosophy B: Esteem
C: Appropriate evaluations
D: Work-life balance E: Team relationship F: Psychological safety
G: Active participation of diverse people
H: Respect for individuals
3 A state in which an employee continues to work without taking time off despite physical or mental health issues, resulting in decreased productivity (percentage of lost labor productivity)
Note: For each indicator, the figures at left are the results for fiscal 2024 and the figures at right are the targets for fiscal 2027.
