Heartland Group Holdings Ltd. · NZX:HGH
Heartland — Shareholder Meeting (October 2021)
21 slides from Heartland's shareholder meeting presentation, Oct 28, 2021
Slide 1: 2021 Annual Meeting
2021 Annual Meeting 28 October 2021
Slide 2: Agenda
Agenda • Welcome and formalities • Chair’s Address • Chief Executive Officer’s Address • Shareholder discussion • Voting and conduct of poll • Other business 2
Slide 3: Board of Directors
Board of Directors Heartland Group Board Geoff Ricketts Jeff Greenslade Ellie Comerford Sir Chris Mace Chair and Independent Executive Director and Independent Independent Non-Executive Director Chief Executive Officer Non-Executive Director Non-Executive Director Kate Mitchell Geoff Summerhayes Gre
Slide 4: Strategic Management Group
Strategic Management Group Jeff Greenslade Chris Flood CEO, Heartland Group CEO, Heartland Bank Keira Billot Laura Byrne Andrew Dixson Chief People & Brand Experience Chief Operating Officer Chief Financial Officer Officer (on parental leave) Michael Drumm Lydia Zulkifli Chief Risk Officer Chief Dig
Slide 5: Other formalities
• Proxies and postal votes received Other • Meeting procedures formalities • Voting procedures and declaration of poll • Notice of meeting • Minutes of last Annual Meeting 5
Slide 6: Voting and asking questions
Voting and asking questions Voting Card Question box 6
Slide 7: Chair’s Address
Chair’s Address Geoff Ricketts
Slide 8: The year in review
The year in review Grew finance receivables by 8.0% Significant progress towards to $5.0b digitalisation goals Heartland Bank awarded Canstar’s 2021 NZ Reverse Mortgages remains Consumer Savings Bank of the Year (fourth year), and Trusted for the fifth year in a row awards for Direct Call and YouCho
Slide 9: Credit rating
Credit rating “ Heartland Group Holdings Limited BBB Heartland Bank remains one of (outlook stable) only two Australasian banks to Heartland Bank Limited have no reduction or adverse BBB change to its rating or outlook (outlook stable) since January 2020 despite the Heartland Australia Group Pty Lim
Slide 10: Shareholder return
Shareholder return Dividend per share (cps) • Final dividend of 7.0 cents per share • Total dividend for FY2021 7.0 of 11.0 cents per share 6.5 5.5 2.5 • Five year total shareholder return (TSR) of 107.2%, compared with the NZX50 Index TSR of 81.9% in 4.5 3.5 3.5 4.0 the same period1 FY2018 FY2019 F
Slide 11: Conduct and culture
Conduct and culture • Continued to support customers affected by the impacts of COVID-19 • Completion of Conduct and Culture Work Plan, including the following initiatives: – internal digital resource to support good customer outcomes – improved tools and reporting for customer feedback – alert with
Slide 12: Supporting our communities
Supporting our communities The Heartland Trust is a registered charitable Trust which is independent from, but closely supported by, Heartland “ During the year, the Heartland Trust made grants totaling $448k to support our communities, including in the areas of education, sport and wellbeing” 12
Slide 13: Outlook and Board changes
Outlook Board changes NPAT for FY2022 • Sir Christopher Mace Noting uncertainties associated with the ongoing impacts of COVID-19, • Ellie Comerford Heartland expects NPAT for FY2022 to be in the range of $93m to $96m • Kate Mitchell • Geoff Summerhayes $93m to $96m EXPECTED NPAT 13
Slide 14: CEO’s Address
CEO’s Address Jeff Greenslade
Slide 15: Digitalisation
Digitalisation “ Our aim is for Heartland to be one of the world’s totally digital banking groups by 2024” • The future service proposition must be fast, immediate and accessible self-service • Heartland Home Loans recently reached $100m in loans – digital platform without telephony • Digital platfo
Slide 16: Sustainability
Sustainability Environmental conservation • Reduced vehicle fleet by 7% • Reduced Greenhouse Gas emissions • Initiatives underway to increase energy efficiency and 17% FY2020 absolute reported improve waste management Greenhouse Gas emissions were 17% lower than FY2019 emissions Social equity • Comp
Slide 17: Financial performance & closing remarks
Financial Financial performance • COVID-19 lockdowns, supply-chain challenges, impacted flow of asset growth performance • Remain on track to deliver FY2022 NPAT within guidance range of $93m to $96m • Pleased with current business as usual growth in Reverse Mortgages, Motor, Asset Finance & closing
Slide 18: Shareholder discussion
Shareholder discussion
Slide 19: Voting
Voting 13
Slide 20: Other business
Other business 2 0
Slide 21: Thank you
Thank you For further information, please see shareholders.heartland.co.nz
Heartland Group Holdings — Shareholder Meeting (October 2021) on 6ix