Rakuten Bank, Ltd. · TSE:5838

Rakuten Bank — Investor Presentation (November 2023)

61 slides from Rakuten Bank's investor presentation, November 2023

  1. Slide 1: IR Presentation

    IR Presentation November 2023 Rakuten Bank, Ltd. https://www.rakuten-bank.co.jp/english/

  2. Slide 2: Contents

    Contents 1 Rakuten Bank’s Corporate Profile 2 About Our Medium- to Long-Term Vision and Growth Strategy 3 Overview of Results for First Half of FY2023 4 Appendix 2

  3. Slide 3: Rakuten Bank's Corporate Profile

    1 Rakuten Bank’s Corporate Profile 3

  4. Slide 4: Corporate Profile

    Corporate Profile In its aim to be the “safe, secure, and most convenient Name Rakuten Bank, Ltd. bank,” Rakuten Bank leverages the Rakuten Group’s strengths to develop a host of distinctive services. Established January 14, 2000 Capital JPY32,616mm*1 Employees 1,001*2 (consolidated) NBF Shinagawa T

  5. Slide 5: Our Philosophy

    Our Philosophy 1. Mission: Contribute to society by creating value through innovation and entrepreneurship  Empowering people to realize their hopes and dreams, embracing new thinking, Rakuten Bank changes the world through innovation 2. Vision: Global Innovation Company  We drive disruptive innov

  6. Slide 6: Rakuten Bank's History

    Rakuten Bank’s History Sep. 2008 Entered a capital and business alliance with Rakuten, Inc.*1 October 2010 January 2021 April 21, 2023 Became a wholly owned Became Japan’s first Listed on the Prime May 2010 subsidiary of Rakuten, Inc.*1 digital bank*2 to surpass Market of the Tokyo Change of corpora

  7. Slide 7: Scale of Operations

    Scale of Operations Number of Bank Accounts Total Deposit Balance (As of Sep. 30, 2023, non-consolidated) (As of Sep. 30, 2023, non-consolidated) 14.37 mm Japan’s No. 1 digital bank (As of Jun. 30, 2023)*1 JPY 9.5 tn Japan‘s No. 1 digital bank (As of Jun. 30, 2023) *1 (mm) 14.37 (JPY tn) +13.7%YoY 9

  8. Slide 8: Three Business Pillars

    Three Business Pillars Services for Individual Customers Services for Corporate Customers and Sole Proprietors Deposits/ Personal asset loans Transactions can be completed online anytime, anywhere management Transfers/ Enter- Loans Other remittances tainment Transfer Deposits services Comprehensive

  9. Slide 9: About Our Medium- to Long-Term Vision and Growth Strategy

    2 About Our Medium- to Long-Term Vision and Growth Strategy 9

  10. Slide 10: Medium- to Long-term Vision

    *1 Medium- to Long-term Vision  With an eye to the arrival of the zero-cash era, in April 2022 we formulated a medium- to long-term vision, indexed to FY3/21, in the aim of becoming a leading fintech company. Consolidated Consolidated Number of accounts (non-consolidated) ordinary income ordinary p

  11. Slide 11: Two Pillars of Earnings (Non-Interest Income/Interest Income)

    Two Pillars of Earnings (Non-Interest Income/Interest Income) Growth in Non-Interest Income Growth in Interest Income ・Achieve further growth by acquiring main accounts*1 ・Produce of Group's proprietary assets to have a and through cross-selling balanced and diversified loan portfolio 39.4% of ・Bala

  12. Slide 12: Interest and Non-Interest Income (Non-Consolidated)

    Interest and Non-Interest Income (Non-Consolidated) Interest and Adjusted Non-Interest Income*1 (JPYbn, non-consolidated) 117.6 % of total 104.7 99.1 49.4 42.0% YoY 39.2 44.4 64.1 57.1 % of total +12.0% % of total 25.2 39.4% 24.2 42.4% +4.1% 67.6 57.5% 59.3 59.6 32.7 57.2% 38.6 60.2% +17.9% FY2020 F

  13. Slide 13: Robust Synergies with Unique Rakuten Ecosystem

    Robust Synergies with Unique Rakuten Ecosystem Unique Ecosystem Trusted and Well-known Brand Customer Acquisition 70+ services*1 100mm+ membership*1*2 No.1 web brand in Japan*3 Cross-selling Most Popular*4 Deep & Rich Data Point Program × Technology (in Japan) Origination of Unique 100mm+ membership

  14. Slide 14: Full-fledged Digital Banking Services

    Full-fledged Digital Banking Services... Deposits / Asset Management Loans  Personal loan  Deposits (JPY, foreign currency)  Housing loan  FX margin trading  Education loan  Personal financial management  Reverse mortgage loan (“Money Support”)  Investment property loans  Real estate collat

  15. Slide 15: Our Main Accounts' Growth Momentum

    Non-Interest Interest Income Income Our Main Accounts’*1 Growth Momentum… Key Drivers of Main Account*1 Conversion Convert into main account*1 Convenience  Full-fledged services  Customer-centric first-class UI/UX Economic Benefit Open Rakuten Rakuten Bank Ecosystem account  Rakuten Point rewards

  16. Slide 16: Our Main Accounts' Growth Momentum

    Non-Interest Interest Income Income Our Main Accounts’*1 Growth Momentum… 31.4% 31.1% 30.6% 29.3% 24.6% 20.2% 16.6% 14.5% 18-Mar 19-Mar 20-Mar 21-Mar 22-Mar 23-Mar 22-Sep 23-Sep Main accounts Main account ratio YoY Main accounts*1: 0.9mm 1.2mm 1.7mm 2.5mm 3.6mm 4.1mm 3.9mm 4.5mm +12.9% Total account

  17. Slide 17: Increases Our Per Account Earnings

    Non-Interest Interest Income Income …Increases Our Per Account Earnings Average Revenue per Account Average Deposit Balance per Account (1H 2023) (As of Sep. 30, 2023) c. 3x c. 6x Non-main accounts Main accounts *1 Non-main accounts Main accounts *1 17 *1: Accounts that are used for direct debit or

  18. Slide 18: Structural Tailwind from Potential Interest Rate Increases

    Non-Interest Interest Income Income Structural Tailwind from Potential Interest Rate Increases*1 Balance Sheet Breakdown of Interest Rate Type (Sep. 2023, non-consolidated) (Sep. 2023, non-consolidated) Assets Deposits Loans Loans + Monetary Claims Bought Fixed 6% JPY 3.90 tn Fixed 25% Monetary Clai

  19. Slide 19: Compelling Rakuten Card Securitization Scheme

    Non-Interest Interest Income Income Compelling Rakuten Card Securitization Scheme One-Stop Securitization Service Increasing Credit card shopping GTV*3 receivables (Trust) *2 Securitized Senior E-commerce Shopping portion Assets GMS*1 GTV*3 Shopping Funding through Subordinated Portion acceleration

  20. Slide 20: Our Unique and Rakuten Group Originated Investments

    Non-Interest Interest Income Income Our Unique and Rakuten Group Originated Investments Trust Beneficiary Rights of Rakuten Personal Loans Card • Bank card loans • Small loans with AI credit screening To leverage Rakuten Card’s shopping GTV growth To utilize rich data of 100mm+ Rakuten Group fueled

  21. Slide 21: Data Technology to Enlarge Our Interest Income

    Non-Interest Interest Income Income Data Technology to Enlarge Our Interest Income Improve accuracy Advanced Credit Scoring – Expand credit access EC – Drive loan growth Contents Travel – Reduce credit cost Sports Commu- FinTech nity Mobile Optimized Marketing – Accelerate customer acquisition – Enh

  22. Slide 22: Promising Data Monetization Opportunities

    Promising Data Monetization Opportunities Our unique advantages enable us to increase ad revenue and promote cross-use of our services Rich Data Targeting Reach  14.3mm accounts*1 (KYC completion)  Precise target segmentation For advertisers  Banking transaction data – AI technology  Data-driven

  23. Slide 23: Providing a New Customer Experience through BaaS

    Providing a New Customer Experience through BaaS*1 14 mm passengers per day*3 Open API*2 Transportation 5.5 mm cardholders*4 (announced in Dec 2022) The Ogaki Kyoritsu Bank Automobile Retail THE NISHI-NIPPON CITY BANK Residence Other Regional Banks Life Insurance (“Rakuten Bank Dai-ichi Life Insuran

  24. Slide 24: Overview of Results for First Half of FY2023

    3 Overview of Results for First Half of FY2023 24

  25. Slide 25: Ordinary Profit Growth in 1H in Line with Company Plan

    Ordinary Profit Growth in 1H in Line with Company Plan Key Financial and Other Data Ordinary Income Ordinary Profit Non-interest Income*1 Ratio ROE *2 (1H FY2023 consolidated, JPY bn) (1H FY2023 consolidated, JPY bn) (1H FY2023, consolidated) (1H FY2023, annualized basis, consolidated) 65.9 22.5 39.

  26. Slide 26: Consolidated Statements of Income

    Consolidated Statements of Income FY2022 FY2023  Interest income rose substantially, owing to the (JPY bn, consolidated) 1H 1H Change YoY accumulation of investment assets. As a result, ordinary Ordinary income 58.3 65.9 +7.5 +12.8% income and gross operating profit both grew by double digits, and

  27. Slide 27: Business Expansion Driving Further Profit Growth

    Business Expansion Driving Further Profit Growth  Profit rose, due to a major increase in adjusted net interest income  IPO-related expenses declined ¥0.11 billion YoY, contributing to decrease in other ordinary expenses Ordinary Profit Waterfall (JPY bn, consolidated) +4.5 0.4 (0.7) (0.3) 5.3 22.

  28. Slide 28: Our Growth Trajectory and Targets – Topline and Profit

    Our Growth Trajectory and Targets – Topline and Profit Ordinary Income Ordinary Profit Net Income *1 Forecasts for the FY2023 (JPY bn, consolidated) (JPY bn, consolidated) (JPY bn, consolidated) (JPY bn, consolidated) + 12.8% Progress FY2022 FY2023 YoY rate(1H) Ordinary Income 120.4 134.8 +11.9% 48.

  29. Slide 29: Credit Costs (Non-Consolidated)

    Credit Costs (Non-Consolidated)  Credit costs rose due to an increase in non-guaranteed card loans and overall expansion of investment assets, while the credit cost ratio remained at a low level Credit Costs*1 (JPY mm, non-consolidated) 159 (148) (458) (410) (657) (876) (1,297) (0.01%) 0.00% 0.02%

  30. Slide 30: Adjusted Net Interest Income and Net Non-Interest Income

    Adjusted Net Interest Income and Net Non-Interest Income (Non-Consolidated)  Owing to a substantial increase in net interest income, adjusted Gross operating profit rose 14.4% YoY. Adjusted Gross Operating Profit*1 (JPY bn, non-consolidated) YoY 43.2 +14.4% 37.7 31.4 15.8 15.5 +1.9% 13.1 27.3 22.2

  31. Slide 31: Interest Income (Non-Consolidated)

    Interest Income (Non-Consolidated)  Interest income rose 17.9% YoY, owing to an increase in investment assets (interest on loans and interest on monetary claims bought both grew steadily) Interest Income Others (JPY bn, Non-Consolidated) +17.9% 38.6 2.1 32.7 +11.3% 29.4 1.0 10.1 Interest on 0.2 8.2

  32. Slide 32: Non-Interest Income (Non-Consolidated)

    Non-Interest Interest Non-Interest Income (Non-Consolidated) Income Income  A solid rise in total settlements led to an 11.3% YoY increase in exchange/settlement commissions FY2022 FY2023 Breakdown of Non-Interest Income*1 (JPY bn, non-consolidated) 1H 1H Change YoY (1H/FY2023, non-consolidated) No

  33. Slide 33: Topic: Leveraging the New NISA Tailwind to Expand Our Customer Base

    Non-Interest Interest Topic: Leveraging the New NISA Tailwind to Expand Our Customer Base Income Income (Leveraging the Rakuten Ecosystem)  Rakuten Securities’ customer base is growing, owing to demand for securities trading accounts in the runup to the January 2024 start of the new NISA system, an

  34. Slide 34: Balance Sheets (Non-Consolidated)

    Non-Interest Interest Balance Sheets (Non-Consolidated) Income Income  Deposits and investment assets (loans + monetary claims bought) both grew steadily (deposits: +13.7% YoY; investment assets: +19.2% YoY) 貸借対照表 Balance Sheet Loans and Monetary Claims Bought (Non-consolidated, end-Sep. 2023) 5.84

  35. Slide 35: Breakdown of Loans and Monetary Claims Bought

    Non-Interest Interest Breakdown of Loans and Monetary Claims Bought Income Income  We saw a balanced increase in diversified loans and monetary claims bought Change from (JPY bn, non-consolidated) Mar. 31, 2021 Mar. 31, 2022 Mar. 31, 2023 Sep. 30, 2023 Mar. 31, 2023 Loans 1,895.6 2,942.5 3,769.0 3,

  36. Slide 36: Medium- to Long-term Vision: Expand Investment Assets/Net Interest Income

    Non-Interest Interest Medium- to Long-term Vision Income Income Expand Investment Assets/Net Interest Income  Expansion of middle-risk assets drove growth in net interest income Total for Categories That Include Middle-Risk Assets Monetary claims bought: (JPY bn, non-consolidated) others ABL (Asset

  37. Slide 37: Topic: Improved Spreads on the Card Loans (Personal Loans)

    Non-Interest Interest Income Income Topic: Improved Spreads on the Card Loans (Personal Loans)  Effective yields on Card loans (Personal Loans) comprise two layers. Non-guaranteed balance: yield - ratio of allowance for loan losses = (1) effective yield on non-guaranteed personal loans Balance with

  38. Slide 38: Sufficient Capital Adequacy with Disciplined Management

    Sufficient Capital Adequacy with Disciplined Management  The capital adequacy ratio increased, owing to the application of STC securitization exposures, and we secured a capital base sufficient for further business expansion through a public offering Capital Adequacy Ratio*1 Since Sep. 30, 2022 Inc

  39. Slide 39: General and Administrative Expenses (Non-Consolidated)

    General and Administrative Expenses (Non-Consolidated)  An expanded scale of business boosted management efficiency, and our G&A Expense Ratio reached 43.5% (improving 4.1pts YoY) General and Administrative Expenses and G&A Expense Ratio* (Non-Consolidated) (JPY bn, amounts truncated after the digi

  40. Slide 40: Roadmap to Achieve Higher ROE

    Roadmap to Achieve Higher ROE Further Business Expansion with Unique Rakuten Ecosystem Non-Interest Income Growth ROE*1  • Further growth through main account*2 acquisition and cross- 13.8% selling 13.2% 13.7%  Enhance Risk/Return Profile • Produce of Group‘s proprietary assets to have a balanced

  41. Slide 41: Our Dividend Policy

    Our Dividend Policy Our Thoughts on Capital and Prioritize further growth over dividends View on the Capital Adequacy Ratio for the near term To achieve the targets in our Medium- to Long-Term Vision, we aim to control the accumulation of risk assets to an – Intend to keep capital adequacy to achiev

  42. Slide 42: Appendix

    4 Appendix 42

  43. Slide 43: Rakuten International Commercial Bank in Taiwan

    Rakuten International Commercial Bank in Taiwan Company Overview Group Structure RAKUTEN INTERNATIONAL COMMERCIAL BANK CO., LTD. (Joint Company Name Venture) Establishment May 18, 2020 Rakuten Card Co., Ltd. IBF Financial Holdings Co., Ltd. 50% 1% 49% Operation Since January 19, 2021 Electronic bank

  44. Slide 44: Strong Commitment by Experienced Management

    Strong Commitment by Experienced Management*1 *1: As of Sep. 2023. *2: Executive Vice President. 44

  45. Slide 45: Disciplined Corporate Governance

    Disciplined Corporate Governance*1 3 Outside Directors out of 5 Directors Banking Regulations Hiroshi Mikitani Hiroyuki Nagai Chairman President & CEO Group Arm’s- Synergies Length Eiji Ebinuma Michio Kayano Masatsugu Nagato Outside director Outside director Outside director 3 Outside Auditors out o

  46. Slide 46: Our "SDGs" Initiatives

    Our “SDGs” Initiatives Contributing to a healthy and economically prosperous society through “SDGs” “SDGs” × Gender “SDGs” × Education • Percentage of women in managerial positions*1: • Construction of elementary school in Cambodia - Reached our initial target of more than 25% by People (2006) and P

  47. Slide 47: Digital Bank Share

    Japan – Dawn of Banking Digitalization Japan Cashless Payment Ratio*2 Japan Post Bank 80% 2 16% (aiming to be the global highest level) % Promoted by Japanese Government MUFG Bank 15% Digital Bank ~40% Share*1 36% 24% (deposit balance) … … SMBC 12% 2018 2022 2025 Long-term Mizuho Bank (Actual) (Actu

  48. Slide 48: Banking in a Cashless Era

    Banking in a Cashless Era The industry’s widest range of instruments for cashless payment Debit Cards Prepaid Cards Direct Payment Using R-Pay App Rakuten Bank Card Service Linkage with Rakuten Card via Direct Debit (Rakuten Card Combined with Cash Card)  Interest on ordinary deposits double the us

  49. Slide 49: Our Unique Service Offering through One App

    Our Unique Service Offering through One App… Full-Fledged Digital Banking Services Rakuten Ecosystem Deposits / Asset Management Loans Transfer Payment Entertainment Single integrated app comprehensively covering individuals’ everyday life 49

  50. Slide 50: Rakuten Card (originator)

    Scheme for the Liquidation of Rakuten Card’s Credit Card Receivables Non-Interest Income Interest Income (Trust Beneficiary Rights) Rakuten Card Co., Ltd. is one of Japan’s largest credit card companies, with more than 29 million cards issued.* In general, when the holder of a credit card uses their

  51. Slide 51: Number of Accounts, Deposit Balance (Non-Consolidated)

    Number of Accounts, Deposit Balance (Non-Consolidated) Number of Accounts (Non-Consolidated) Deposit Balance (Non-Consolidated) (Millions of accounts, amounts truncated after the digit shown) (JPY bn, amounts truncated after the digit shown) 10,000 9,550.0 16.00 9,129.8 88.5 14.37 9,000 94.1 125.4 8

  52. Slide 52: Quarterly Consolidated Financial Summary

    Quarterly Consolidated Financial Summary FY2022 FY2023 YoY (JPY bn, consolidated) Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Ordinary income 29.0 29.3 30.7 31.3 32.6 33.2 +12.2% +13.5% Interest income 16.3 16.9 17.6 18.0 19.2 20.3 +17.6% +20.5% Non-interest income 12.5 12.3 13.0 12.8 13.2 12.8 +5.3% +3.9%

  53. Slide 53: Financial Summary – Consolidated Balance Sheets

    Financial Summary – Consolidated Balance Sheets (JPY bn, consolidated) As of Mar 31, 2021 As of Mar 31, 2022 As of Mar 31, 2023 As of Sep 30, 2022 As of Sep 30, 2023 Total assets 6,486.8 9,490.6 11,589.5 10,713.4 12,170.8 (incl.) Cash and due from banks 2,682.9 3,649.1 4,050.2 4,003.7 4,153.6 (incl.

  54. Slide 54: Quarterly Non-consolidated Financial Summary

    Quarterly Non-consolidated Financial Summary FY2022 FY2023 YoY (JPY bn, non-consolidated) Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Ordinary income 28.5 28.6 29.9 30.4 31.7 32.3 +11.2% +12.9% Interest income 16.1 16.5 17.2 17.6 18.7 19.8 +16.2% +19.6% Non-interest income 12.2 11.9 12.6 12.4 12.8 12.4 +4.8

  55. Slide 55: Financial Summary – Non-consolidated Balance Sheets

    Financial Summary – Non-consolidated Balance Sheets (JPY bn, non-consolidated) As of Mar 31, 2021 As of Mar 31, 2022 As of Mar 31, 2023 As of Sep 30, 2022 As of Sep 30, 2023 Total assets 6,684.6 9,647.7 11,694.2 10,843.9 12,245.4 (incl.) Cash and due from banks 2,681.3 3,645.1 4,039.7 3,996.5 4,145.

  56. Slide 56: Accountholder Demographics

    Accountholder Demographics (As of Sep. 30, 2023) By Age Under 20s By Region Kyushu, Hokkaido 4% Okinawa 4% Chugoku, 10% 60s and Tohoku 20s Shikoku over 5% 13% 8% 13% 50s 21% Kansai 30s 18% Kanto, 24% Koshinetsu Tokai 42% 11% 40s 25% Hokuriku 2% Student Others By Occupation 6% 4% By Gender Housewife

  57. Slide 57: Organizational Chart of Rakuten Group

    Organizational Chart of Rakuten Group*1 Rakuten Group, Inc. (TSE: 4755) Internet Services business 49.27% FinTech 100% FinTech 100% Mobile 100% business business business Rakuten Bank, Rakuten Card Rakuten Securities Rakuten Mobile, Co., Ltd. Inc. Ltd. 4.72% Holdings, Inc. 95.28% 100% 50% Payment 10

  58. Slide 58: Rakuten Card: Driving the Rakuten FinTech Ecosystem

    Rakuten Card: Driving the Rakuten FinTech Ecosystem with a Huge Customer Base Cards Issued Shopping GTV GTV Share*1 Jun. 2023 29.24 mm LTM 19.8 tn yen May 2023 Target 23.6 % *2 M ayQ1/23 2023 *2 Q1/23*2 *2 Q1/23*2 5.2 tn yen 4.9 tn Dec. 2012 5.8% 2008 2022 2008 2022 2012 2022 *1 Calculated based on

  59. Slide 59: Achieving High Customer Loyalty through "Money Bridge"

    Achieving High Customer Loyalty through “Money Bridge” How Money Bridge Works Huge Presence and Rapid Growth of Money Bridge (non-consolidated) Transaction JPY 5.0tn (YoY +12.0%) Automatic deposit 4.1mm accounts (YoY +16.1%) 52.4%*3 of Rakuten Bank’s total Automatic deposit balance withdrawal Favora

  60. Slide 60: Rakuten Payment – Developing Leading Services in Japan

    Rakuten Payment – Developing Leading Services in Japan Centered on Payment and Marketing Rakuten Payment Revenue*3 Service Lineup (JPY bn) Smartphone payment service (QR code/barcode/touch payment/Suica, etc.) Common point service CY18-22 IC type electronic money CAGR 22.6% + 51 Online electronic mo

  61. Slide 61: The opinions and forecasts stated in this document reflect the Bank's judgment at the

    The opinions and forecasts stated in this document reflect the Bank's judgment at the time these materials were prepared. The Bank does not guarantee the accuracy of the information contained herein. Please note that actual performance and results may differ significantly due to various factors.

Rakuten Bank — Investor Presentation (November 2023) on 6ix