Icici Lombard General Insurance Co. Ltd. · NSE:ICICIGI
Icici Lombard General Insurance — Investor Presentation (November 2025)
30 slides from Icici Lombard General Insurance's investor presentation, Nov 13, 2025
Slide 1: Exchange filing cover letter: Corporate presentation
Ref. No.: MUM/SEC/154-11/2025-26 November 13, 2025 To, The Manager The Manager Listing Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers Exchange Plaza, 5th Floor, Plot C/1 Dalal Street G Block, Bandra Kurla Complex, Mumbai – 400 001 Mumbai
Slide 2: ICICI Lombard Corporate Presentation
ICICI Lombard Corporate Presentation November 2025
Slide 3: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 4: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 5: Non-life Insurance Market: Large TAM in India
Non - life Insurance Market: Large TAM* in India Non-life premium in USD billion 2,715.51 9.4 Significantly underpenetrated Premium as a % of GDP (CY24) 98.03 5.3 India: US$ EA^: US$ World: US$ 150.43 9.66 80.94 348.06 40.97 36.32 13.98 8.52 36.32 billion 417.37 billion 4,601.69 billion 2.6 2.4 2.0
Slide 6: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 7: General Insurance Industry – Steady growth through various phases of evolution
General Insurance Industry – Steady growth through various phases of evolution GDPI (₹ billion) 8.3% -0.5% FY2001 to FY2008 ICICI Lombard Tariff era CAGR/Growth 73.3% Industry growth CAGR - 16.6% 6.2% 7.3% ICICI Lombard growth CAGR - 73.3% (incorporated in FY2001, grew on a small 3,076.59 base) Indu
Slide 8: General Insurance Industry: Product composition
General Insurance Industry: Product composition (₹ billion) GDPI CoR GDPI CoR GDPI CoR 17 yr. CAGR* IL 33.07 102.2% 247.76 103.3% 268.33 102.8% 13.1% Overall 294.98 113.6% 2,896.44 112.0% 3,076.61 112.6% 14.8% Crop 10.6% 95.7% 9.8% 91.6% 39.8% 89.6%^ 17.4% 94.2% 16.6% 91.4% 9.0% Commercial 17 % 32 H
Slide 9: ICICI Lombard contributes 2.7% of industry UW losses vis-à-vis 8.7% market share in FY25
ICICI Lombard contributes 2.7% of industry UW losses vis-à-vis 8.7% market share in FY25 (₹ billion) Industry excl. Specialised ICICI Lombard UW Profit/(Loss)* Motor Health# Comm. L Crop Total Motor Health# Comm. L Crop Total FY21 -72.66 -134.01 -12.13 -5.92 -224.70 -6.54 -1.48 1.95 1.21 -4.86 FY22
Slide 10: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 11: Our Strategic Pillars
Our Strategic Pillars Maintain market leadership and deliver steady ROE across multiple time periods 2. Comprehensive 1. Profitable Growth Product Portfolio & Ensuring sustainable and Diversified Distribution profitable growth while Product innovation ; maintaining our leadership Driving multiple ch
Slide 12: Focus on diversified Portfolio and Distribution
Focus on diversified Portfolio and Distribution 4% 3% 3% 3% 14% 15% 13% 15% Branches 12% 12% 11% 327 14% Brokers 18% 22% 17% 19% 765 Individual Agents^ 1,47,408 Corporate Agents 52% 50% 54% 49% 312 Employees 15,117 FY2024 FY2025 H12025 H12026 Brokers Direct Corporate Agents Individual Agents Others
Slide 13: A balanced product mix supported by a Comprehensive Product portfolio
A balanced product mix supported by a Comprehensive Product portfolio* 11% 11% 11% 11% Others 4% 5% 9% 5% 3% 3% 3% 4% Crop 14% 12% 15% 13% Marine 29% 29% Fire 30% 31% Health, Travel & PA 20% 20% Motor TP 16% 17% Motor OD 19% 20% 17% 18% FY2024 FY2025 H12025 H12026 12 *Basis GDPI figures
Slide 14: Risk Management
Risk Management Value Added Reinsurance Reserving Investments Underwriting Services • Risk Committee* • Proactive risk • Spread of risk through • Conservative • High proportion of Debt top quality and portfolio in sovereign or framework for risks management for reserving philosophy diversified reins
Slide 15: Technology has helped us optimise processes and better serve our customers
Technology has helped us optimise processes and better serve our customers Customer sourcing Claims payment Call centre Renewals • 99.6% policies issued • 96.4% of Motor Own • Differentiated service • Focused renewal execution electronically in H12026 Damage and 99.6% of desks have been created usin
Slide 16: Customer Initiatives
Customer Initiatives Call Centre Claims NPS Health NPS at the Call Centre Cashless & Non-cashless 58 60 79 83 78 77 71 77 71 71 75 75 In H12025 In H12026 65 67 70 69 72 65 68 63 60 57 Growth in digital servicing adoption: Digital (FY2022 >> FY2025) Servicing Q4-23 Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25
Slide 17: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 18: Key Performance Metrics over the years
Key Performance Metrics over the years Growth and AUM Profitability Customer and Capital GWP PAT Claim Settlement GWP FY2025 ₹ 289.16 Bn FY2025 ₹ 24.19 Bn FY2025 94.4% FY25: 282.58 bn 8.8% CAGR* 13.0% CAGR* 20.4% vs FY2022 +3.0% Growth vs FY24 AUM Combined Ratio E - Policy Issuance FY2025 ₹ 535.08 B
Slide 19: Key Highlights
Key Highlights ₹ billion Particulars FY2024 FY2025 H12025* H12026 Financials Gross Written Premium 255.94 282.58 148.79 151.11 Gross Direct Premium Income (GDPI) 247.76 268.33 144.09 143.31 GDPI Growth 17.8% 8.3% 15.5% -0.5% * Combined Ratio (CoR) 103.3% 102.8% 103.2% 104.0% Profit after Tax 19.19 2
Slide 20: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 21: ESG Disclosures
ESG Highlights MSCI ESG Rating MSCI ESG Rating upgraded to Implementing business practices that encourage minimizing paper “AAA” from “A” AAA usage, responsible management and disposal of waste E Sustained investments in Green Bonds A Value-added risk management solutions that enable customers
Slide 22: Agenda
Agenda • Industry overview • Global context • Indian Insurance industry • ICICI Lombard • Strategy • Financials • ESG Initiatives • Way Forward
Slide 23: Way Forward
Way Forward Topline • 100 – 200 basis points higher growth than industry Market Standing • Maintain Leadership across various product segments Return on Average Equity • Deliver ROAE in the range of 18-20% 22
Slide 24: Thank You
Thank You
Slide 25: Annexure
Annexure YD Icict€ombard
Slide 26: Impact of catastrophic events: Historical snapshot
Impact of catastrophic events: Historical snapshot ₹ billion Economic Insured IL’s Share of IL’s Market IL’s P&C Catastrophic Event Year Losses* losses* Insured losses share# Market share# Andhra Pradesh & Telangana floods 2024 - 5.00 4.86% 8.7% 10.6% North India floods 2024 - 4.00 6.33% 8.7% 10.6%
Slide 27: Reserving Triangle Disclosure: Total
Reserving Triangle Disclosure: Total1 ₹ billion Incurred Losses and Allocated Expenses (Ultimate Movement) As at March 31, 2025 Prior* AY 16 AY 17 AY 18 AY 19 AY 20 AY 21 AY 22 AY 23 AY 24 AY 25 End of First Year 226.65 49.39 59.24 62.46 77.00 87.33 83.76 101.17 114.84 130.33 152.39 One year later 2
Slide 28: Sustainable Value Creation
Sustainable Value Creation ₹ billion Investment Book Investment Income Investment Leverage1 2 2 2 Nifty Equity return 10.49% Industry CAGR : 16.7% Annualised portfolio return 9.82% 2 3.74x Annualised equity return 17.55% 535.08 42.50 2.21x 23.74 2.19 FY2008 FY2025 FY2008 FY2025 Investment portfoli
Slide 29: Financial Performance FY2025 & H1 FY2026
Financial Performance FY2025 & H1 FY2026 FY2025 On n FY2025 On H1 FY2026 H1 FY2026 Particulars (₹ in billions) basis 1/n basis* On n basis On 1/n basis* GWP 289.16 282.58 157.92 151.11 GWP Growth 13.0% 10.4% 6.1% 1.6% PAT 24.19 25.08 15.43 15.67 PAT Growth 26.1% 30.7% 21.1% 22.9% Return on Average E
Slide 30: Glossary
Glossary • InvIT : Infrastructure Investment Trust • AI : Artificial Intelligence • IRDAI : Insurance Regulatory and Development Authority of India • AUM : Assets Under Management • ISO : International Organisation for Standardisation • AT1 bonds : Additional Tier 1 bonds • IVR : Interactive Voice R
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