Hinduja Global Solutions Limited · NSE:HGS
Hinduja Global Solutions — Shareholder Meeting (September 2025)
21 slides from Hinduja Global Solutions's shareholder meeting presentation, Sep 25, 2025
Slide 1: Cover letter to stock exchanges for AGM presentation
September 25, 2025 To, To, Bombay Stock Exchange Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Plot no. C/1, G Block, Fort, Bandra-Kurla Complex Mumbai 400 023 Bandra (E), Mumbai - 400 051 Dear Sir / Madam, Sub: Presentation to be made at t
Slide 2: Annual General Meeting FY2025: Primed to deliver. Poised to lead.
Annual General Meeting FY2025 Primed to deliver. Poised to lead.
Slide 3: Safe Harbour
Safe Harbour Certain statements in this release concerning HGS’ future growth prospects may be seen as forward-looking statements, which are subject to a number of risks, and uncertainties as a result of which actuals could differ materially from such statements. HGS does not undertake to update any
Slide 4: Venkatesh Korla, Global CEO, HGS
Venkatesh Korla Global CEO, HGS
Slide 5: Snapshot of HGS' financial performance in FY2025
Snapshot of HGS’ financial performance in FY2025 Total income Operating Income Rs.4,958.8 crore Rs. 4,404.2 crore (US$ 586.1 million) (US$ 520.6 million) Total EBITDA EBITDA Margins Rs. 811.8 crore 16.4% (US$ 96 million)
Slide 6: Key Highlights of the Business in FY2025
Key Highlights of the Business in FY2025 DELIVER GLOBAL TRANSFORMATION EMPOWER & CONNECT ENGAGE & INSPIRE ▪ 375 CX/Tech clients ▪ New center in Bengaluru for tech ▪ 18,347 Employee Headcount services ▪ 833 HRO clients ▪ Diversity ratio: 44% (women) ▪ New CX hub in Cape Town ▪ 32 delivery centers in
Slide 7: HGS' Strategy Forward
Y has HGS’ Strategy Forward’
Slide 8: The World Around Us is Further Evolving
The World Around Us is Further Evolving AI is the connective tissue that integrates data, workflows, and decisions into a cohesive systems of execution. Manual BPM & Tech Work Al Agents – Next Generation Human Labor AI Agents Long turnaround times Time zone barriers Human error Black Box Process Cul
Slide 9: You know HGS as…
You know HGS as… A Social Media & & Marketing A Back-Office A CX Contact Center rtner Company Operator Provider
Slide 10: Our foundation is built on decades of experience
Our foundation is built on decades of experience CUSTOMER EXPERIENCES DATA & ANALYTICS 50+ YEARS 20+ YEARS MACHINE LEARNING SYSTEMS 10+ YEARS INTEGRATION 25+ YEARS
Slide 11: Intelligent Experience Company
We’re now applying this incredible depth — across customer experience, data, and AI. Intelligent Intelligent Interactions Operations Chat | Social | Voice | Web & Mobile Talent | Process | Marketing | Tech Intelligent Experience Company AGENTIC | FRICTIONLESS | EMPATHETIC | OUTCOME-DRIVEN
Slide 12: Our Strategy for this Agentic AI Opportunity
Our Strategy for this Agentic AI Opportunity STRATEGY & IMPLEMENTATION PACKAGED SOLUTIONS DIGITAL OPS SERVICES ▪ Services-led: advisory to full ▪ Sold like accelerators: scoped, ▪ Prebuilt blueprints for vertical + custom build repeatable delivery horizontal use cases ▪ Project Fees ▪ IP as value ad
Slide 13: An Agentic AI Enterprise Platform Built for Impact Across the Business
An Agentic AI Enterprise Platform Built for Impact Across the Business Customer Employee Business Experience Experience Processes
Slide 14: Thank You
Zy has Thank You
Slide 15: Vynsley Fernandes
Vynsley Fernandes Whole-time Director, HGS and CEO, NXTDIGITAL Media Businesses
Slide 16: NXTDIGITAL continues to innovate!
NXTDIGITAL continues to innovate! Launches ONEiPTV Enjoy TV channels, movies and shows anytime with IPTV – delivered via the internet exclusively for our NXTDIGITAL customers on a ONE Broadband connection. A flexible, seamless streaming on Android TV & Amazon Firestick.
Slide 17: Expands its footprint: Top Wins of the Year
expands its footprint Top Wins of the Year The enterprise broadband business continues to grow, leveraging its vast network and expanding its portfolio of services. Product Portfolio & Market Expansion ▪ Expanding solutions for mission-critical infrastructure across the BFSI segment ▪ Integrating cy
Slide 18: HGS Media to expand operations in UP
HGS Media to expand operations in UP After setting up one of India’s most sophisticated broadcasting centres in Noida for HITS and building a strong connectivity network across Uttar Pradesh, HGS’ media division is poised to expand operations across the state. ▪ Expanding wired broadband footprint t
Slide 19: HGS Media division wins big!
HGS Media division wins big! At the prestigious 11th BCS Ratna Awards 2025, our digital television and broadband verticals took home top honors! 4
Slide 20: Key executive appointments
Key executive appointments 5
Slide 21: Thank You
Zy has Thank You
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