Norwood Systems Ltd · ASX:NOR
Norwood Systems — Shareholder Meeting (November 2025)
21 slides from Norwood Systems's shareholder meeting presentation, Nov 28, 2025
Slide 1: Bridging Telcos and AI: Norwood's Opportunity in a Transforming Industry
Bridging Telcos and AI: Norwood’s Opportunity in a Transforming Industry For personal use only 2025 AGM Presentation Paul Ostergaard, CEO and Founder 28 November 2025 1
Slide 2: Disclaimer
Disclaimer This presentation has been prepared Norwood Systems Ltd (the “Company”). It does not purport to contain all the information that a prospective investor may require in connection with any potential investment in the Company. You should not treat the contents of this presentation, or any in
Slide 3: Norwood delivers AI voice infrastructure for telcos
For personal use only Norwood delivers AI voice infrastructure that enables telcos to launch valuable new agentic services at scale. We are winning! Record FY2025 revenue growth and a shift towards positive operating cashflow. And this is just the beginning… Expanding global Tier-1 engagements, grow
Slide 4: The Challenge Facing Telcos
The Challenge Facing Telcos The Telco Commoditisation Crisis For personal use only Traditional voice and data services are fully commoditised, eroding profitability. Structural Margin Compression Long-term erosion of unit economics demands new high-value services. AI as a Growth Engine AI presents t
Slide 5: The Answer = OpenSpan + CogVoice: Our Telco-Grade AI Stack
The Answer = OpenSpan™ + CogVoice™: Our Telco-Grade AI ‘Stack’ For personal use only OpenSpan: Telco Bridge to AI services CogVoice: Telco Voice AI Applications Core Voice Intelligence Agentic Assistants Record – real-time call capture SME Assistant – answers & schedules Translate – live multilingua
Slide 6: OpenSpan – The Telco-AI Bridge Enabling Real-Time AI Services
OpenSpan – The Telco-AI Bridge Enabling Real-Time AI Services For personal use only Telco Network Hyperscaler Cloud Tenant OpenSpan AI Services AI applications Core Network Gateway LLMs Custom protocols not Signalling and media Translate compatible with Telco Running on bridge between Telco Speech…
Slide 7: We Unlock a Rich AI Application Tree for New Telco Services
We Unlock a Rich AI Application Tree for New Telco Services Indicative Systems Media Modalities Categories Applications For personal use only CogVoice Record™ Keyword Triggered CogVoice Translate™ OpenSpan Inline Voice Background, opt-in CogVoice Call Protect™ CogVoice SME Assistant™ Inbound CogVoic
Slide 8: Our Commercial Model
Our Commercial Model SaaS model: per-channel / per-subscriber / usage-linked For personal use only • Predictable recurring revenue • Expands naturally as operators scale adoption 80+% software gross margin • High contribution margins • Strong operating leverage as volumes grow Each Tier-1 deployment
Slide 9: Norwood's Operator-Addressable Market
Norwood’s Operator-Addressable Market Total Addressable Market (TAM) Serviceable Addressable Market (SAM) For personal use only All high-ARPU telcos worldwide: Top* telco accounts – next 3-5 years: ~250 telcos with monthly ARPU† > USD $7 ~50 telcos with monthly ARPU > USD $20 TAM revenue per telco ≃
Slide 10: Revenue Performance
Revenue Performance FY2025 revenue up 72% to $1.9m For personal use only • Strongest yearly growth in the company’s history • Demonstrates accelerating commercial traction Recent quarters operating cash-flow positive • Core operations close to self-funding • Clear inflection toward sustainable profi
Slide 11: Tier-1 and Strategic Validation
Tier-1 and Strategic Validation Win: 5-year, A$3m Optus CogVoice Voicemail contract For personal use only • Highly credible Tier-1 validation of our platform • Establishes a flagship reference deployment in APAC Recent Successful Tier-1 APAC POC (agentic voice – Call Protect) • Positions us for near
Slide 12: Microsoft Relationship: Strategic Catalyst for Telco Account Acquisition
Microsoft Relationship: Strategic Catalyst for Telco Account Acquisition “OpenSpan exemplifies how CSPs can leverage Microsoft Azure’s powerful AI and cloud capabilities to For personal use only redefine their voice service offerings. By working with Norwood Systems, we are enabling CSPs to accelera
Slide 13: Norwood's Opportunity Pipeline and Wins
Norwood’s Opportunity Pipeline and Wins North America For personal use only – Voice Captcha – Call Protect – SME Assistant Europe – SME Assistant / Jobs Agent Middle East – Call Protect – SME Assistant Asia Pac – Voicemail / call completion (two operators contracted) – Call Protect – SME Assistant /
Slide 14: FY 2026 Go-to-Market Execution Plan
FY 2026 Go-to-Market Execution Plan Successfully Deploy Optus Contract For personal use only Execute and scale our flagship Tier-1 deployment, establishing a referenceable gold-standard rollout. Close POCs as the First Stage of New Account Expansion Convert pipeline proofs-of-concept into contracts.
Slide 15: Optionality: MoCA – A New Agentic Coding Platform
Optionality: MoCA – A New Agentic Coding Platform – A tactical push to apply Norwood’s agentic IP beyond telco markets MoCA – Manager of Coding Agents For personal use only MoCA is a tactical initiative that complements our core telco focus while exploring additional value capture from Norwood’s age
Slide 16: Strong Leadership and Governance Team
Strong Leadership and Governance Team Paul Ostergaard Charlie Wade Tom O’Neill Stevan Tot CEO and Founder Head of North America Sales Head of EMEA Sales Head of APAC Sales For personal use only Visionary founder of Norwood Telecom and tech leader with Commercially astute sales APAC-focused sales lea
Slide 17: Why Norwood Wins
Why Norwood Wins We’re Pioneering the Telco–AI Bridge Category Recent Recognition For personal use only Turning legacy voice into differentiated AI revenue for operators. Platform & Apps With Few Peers OpenSpan + CogVoice together deliver capabilities that legacy vendor telco stacks can’t. Hyperscal
Slide 18: Contact details
For personal use only info@norwoodsystems.com https://www.norwoodsystems.com Intelligent Agentic Services +61 8 9200 3500 Norwood Systems | HQ Norwood Systems | APAC Norwood Systems | Europe Norwood Systems | North America Perth, WA, Australia Sydney, NSW, Australia London, United Kingdom Toronto, O
Slide 19: Call Protect
Call Protect Powered by OpenSpan For personal use only ● AI screens calls in real time ● Blocks potential scams during the call ● ‘Whisper’ alerts keep users in control ü For all consumers ü New premium ARPU bolt-on 19
Slide 20: Jobs Agent
Jobs Agent Powered by OpenSpan For personal use only ● Answers and triages calls while on the tools ● Books jobs or records clear messages ● Helps sole traders close more deals ü Perfect for sole traders ü Fresh SaaS ARPU for operators 20
Slide 21: SME Assistant
SME Assistant Powered by OpenSpan For personal use only ● Routes callers instantly to the right teammate ● Auto-books meetings directly into calendars ● 24/7 virtual receptionist for SMEs ü Ideal For SMEs (2-50 seats) ü Sticky SaaS ARPU for operators 21
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