Anz Group Holdings Limited · ASX:ANZ
Anz — Investor Presentation (June 2010)
43 slides from Anz's investor presentation, Jun 10, 2010
Slide 1: Asia Investor Update: North East Asia, Europe and America Overview
For personal use only Asia Investor Update North East Asia, Europe and America Overview Gilles Planté CEO North East Asia, Europe and America 10 June 2010
Slide 2: ANZ has a growing franchise with good momentum in North East Asia, Europe & America
ANZ has a growing franchise with good momentum in North East Asia, Europe & America For personal use only Strong revenue growth Strong funding growth NEA, E&A, Partnerships USD m Net Loans & Advances and Deposits, USDb Net Loans & Advances 22.0 667 Customer deposits 1H10 includes $2.2b deposits 489
Slide 3: Positioning to capture the trade, capital and liquidity flows
Positioning to capture the trade, capital and liquidity flows with emphasis on the regional connectivity For personal use only Substantial trade, capital & liquidity flows Intra-NEA regional connectivity Trade flows (2008) FDI inward flow (2008) ANZ focused regions NEA1-USA US$ 806 bn China US$ 108
Slide 4: Since 2008, we've been building the business in this region
Since 2008, we’ve been building the business in this region to deliver on our growth commitments For personal use only 2008 Today1 • 9 Branches, along with 2 • 40 branches, including a Rural Bank Branches & partnerships branch, along with 2 Partnerships Staff Base • Overall staff base of ~780, inclu
Slide 5: North East Asia, Europe and America will be a fully interconnected network
North East Asia, Europe and America will be a fully interconnected network … For personal use only • Become top 4 foreign bank in Greater China Build deep country franchise Capture on and off shore flows • Broaden and deepen client base in Japan and Korea Broaden and deepen institutional clien
Slide 6: Immediate priorities: Greater China capabilities, network activation & liquidity management
… and our immediate priorities will be to build our capabilities in Greater China, network activation & liquidity management For personal use only • Expand footprint in the 4 growth regions Greater China • Accelerated build of product and platform providing full banking Full Banking capabilities Cap
Slide 7: China – Become top foreign bank based upon strong Institutional Bank
China – Become top 4 foreign bank based upon strong Institutional Bank with a niche Retail and Wealth strategy For personal use only Until 2009 2010 2011-2013 • 3 branches, • 4 branches and 2 sub-branches • Up to 20 outlets • 2 partner banks, • Local incorporation go-live • Product expansion • 1 Rur
Slide 8: Hong Kong – Key hub for the region
Hong Kong – Key hub for the region, with complimentary onshore full banking franchise For personal use only Until 2009 2010 2011-2013 • 1 Branch • End-to-end cross border banking • Successful RBS integration • Gradual build as Asian • Expansion of Internet Banking business hub • 6 Branches, 2 ATMs s
Slide 9: Taiwan – Become a top foreign bank by optimising RBS assets
Taiwan – Become a top 4 foreign bank by optimising growth and scale opportunities offered by RBS assets For personal use only Until 2009 2010 2011-2013 • 1 branch, 1 branch, small • 22 branches, 27 ATMs • Competitive domestic franchise institutional client base • Sizeable Cards Business with core ne
Slide 10: Japan – Focussed, profitable institutional and affluent business
Japan – Focussed, profitable institutional and affluent business For personal use only Until 2009 2010 2011-2013 • 3 branches • 6 branches • 2 branches Japan desk in 2 countries • Japan desk in 6 countries Institutional & Commercial Retail & Wealth Focused Affluent Strategy Extensive local & network
Slide 11: Korea – Drive Institutional penetration
Korea – Drive Institutional penetration, leveraging upon onshore and network client business For personal use only Until 2009 2010 2011-2013 • 1 branch, niche institutional client • 40% increase in client base • Doubled Institutional Client Base base • Korean desks in 2 countries • Korean desks in a
Slide 12: Europe & America – Active enabler of our network
Europe & America – Active enabler of our network by facilitating client flows to and from our core markets For personal use only Until 2009 2010 2011-2013 • Doubled client base • 3 branches, niche institutional • Core client base banking through • Branded as leading Super- client base • the network
Slide 13: Next stage of development is to build the business to significant scale
Next stage of development for North East Asia, Europe & America is to build the business to significant scale For personal use only 2008-2009 2010-2011 2012+ Build full regional Develop strategy and Deepen the penetration connectivity and common obtain licenses and network platform • Built substanti
Slide 14: To summarise, we will activate the significant opportunity in our region
To summarise, we will activate the significant opportunity in our region by executing a simple, focussed strategy For personal use only • Rapid growth of large trade and capital flows • 3 immediate strategic priorities • Clear customer value proposition • Accelerated, disciplined execution focus 13
Slide 15: APEA Enablement panel
Asia Investor Update For personal use only APEA Enablement panel Brian Clark GM, Business Operating Platform Transformation Jos Dijsselhof GM, Operations APEA Craig Sims Head of Integration Nigel Denby Chief Risk Officer, APEA 10 June 2010
Slide 16: Technology
For personal use only Asia Investor Update Technology Brian Clark GM, Business Operating Platform Transformation 10 June 2010
Slide 17: APEA IT building an integrated regional IT platform
APEA IT building an integrated regional IT platform to provide competitive advantage and scale For personal use only Platform / Program Deliverable • Sales and service, providing “Single customer view” • Internet Banking • Customer Service • Customer MIS Distribution • Sales tools; Campaign Manageme
Slide 18: Build out standard platforms leveraging regional and group assets
Build out standard platforms leveraging regional and group assets For personal use only 2008 2010 2012 • Internet Banking - Regional Global Local / • Customer Service Local Regional Regional Distribution • ATMs Local Regional Regional • Network Local Regional Regional • Anti Money Laundering Global
Slide 19: Operations
For personal use only Asia Investor Update Operations Jos Dijsselhof GM, Operations APEA 10 June 2010
Slide 20: Transforming APEA operations to support the business strategy
Transforming APEA operations to support the business strategy For personal use only Operation Deliverable • Centre of excellence for specialised functions • Singapore • Regional management • Fiji • Centralised processing for Pacific Region Establish / • Create scalability & mitigate risk • Bangalore
Slide 21: Operations progressing to plan
Operations progressing to plan For personal use only 2008 2010 2012 • Singapore local Regional Regional • Fiji Regional Regional Regional Establish / Transform hubs • Bangalore Regional Regional Regional/Global • Manila Local Regional Regional/Global Local / • Staff Local / Regional Local/Regional R
Slide 22: Integration
For personal use only Asia Investor Update Integration Craig Sims Head of Integration 10 June 2010
Slide 23: RBS acquisition: Focused Execution resulting in value realisation
RBS acquisition: Focused Execution resulting in value realisation For personal use only • Regulatory approvals obtained Outcomes • Integrated businesses into ANZ : • Completed Philippines, Vietnam, ~1.6m customers Hong Kong, Taiwan and Singapore Wave I: 54 branches • Indonesia on track for June Inte
Slide 24: RBS acquisition: Established a template for business integration
RBS acquisition: Established a template for business integration For personal use only • Execution knowledge and capability developed • Documented into knowledge RBS experience • Engaged resources with relevant pack for provides a skill sets and further enhanced future use: template for their capabi
Slide 25: Risk
For personal use only Asia Investor Update Risk Nigel Denby Chief Risk Officer, APEA 10 June 2010
Slide 26: Approach to Risk Management
Approach to Risk Management For personal use only CEO APEA Alex Thursby CRO ANZ Chris Page Holistic Risk Management CRO APE&A • Risk is embedded into culture - Nigel Denby “risk is everybody‟s responsibility” Head of Financial • Independent risk function CRO AMMB Institutions & Markets Credit Head o
Slide 27: Key aspects of APEA Risk in place
Key aspects of APEA Risk in place For personal use only Quality portfolio 3 lines of defence risk model • Navigated through the financial crisis • Clear risk appetite: • Adequately provisioned Agreed between Business and Risk Aligned between Group, Region and Mar 10 RBS APEA p’folio1 Country APE
Slide 28: Brand
For personal use only Asia Investor Update Brand Nancy Wong GM, Strategy & Marketing APEA 10 June 2010
Slide 29: ANZ: Building a Super Regional Bank
ANZ: Building a Super Regional Bank For personal use only 28
Slide 30: We have rolled out a refreshed brand across our markets
We have rolled out a refreshed brand across our markets Old Brand New Brand For personal use only 29 29
Slide 31: Our new Chinese name signifies commitment to Greater China
Our new Chinese name signifies our continued commitment to Greater China … For personal use only • The name ‘Ao Sheng Yin Hang’ will represent ANZ in all the Chinese markets we operate • „Ao‟ is an abbreviation for Australia. It also means a deep and wide bay. Water is an auspicious symbol of wealth
Slide 32: Chinese expression of "We live in your world"
…and we launched the Chinese expression of “We live in your world” to be closer to our customers For personal use only The Chinese tagline ‘zhi xin, suo yi chuang xin’ translates in English to „Understanding you, we can create new possibilities‟. It expresses the essence of our global tagline, „We l
Slide 33: A systematic brand building is underway across Asia
A systematic brand building is underway across Asia built around the RBS acquisition Sequentially delivering the key elements of our customer proposition For personal use only „Commitment‟ „Stability & Strength‟ „Listening and ‟Connectivity across Understanding‟ the region‟ 32
Slide 34: Carefully selected media to target institutional, commercial, HNW and affluent clients
… through carefully selected media to target institutional / commercial / HNW / affluent clients Bloomberg Website Bloomberg TV Airports For personal use only Business Newspapers Financial Times Wall Street Journal 33
Slide 35: Leveraging our sponsorships to drive brand & business engagement
We are leveraging our sponsorships to drive brand & business engagement Australian Open Tennis Hong Kong Rugby Sevens For personal use only 34
Slide 36: Platinum Sponsorship of the Australian Pavilion at Shanghai Expo 2010
Our Platinum Sponsorship of the Australian Pavilion at Shanghai Expo 2010 will raise our profile as a super regional bank • 7 million are expected to attend the For personal use only Australian pavilion • Introduction to ANZ video with 3D will be played outside the ANZ Theatre • ANZ gifts for the fi
Slide 37: Regional & local campaign creating further brand awareness
And is being supported by a regional & local campaign creating further brand awareness Bloomberg TV For personal use only Singapore, Hong Kong & Shanghai Airports 36
Slide 38: We have grown our brand significantly in Indonesia
We have grown our brand significantly in Indonesia… • 144% growth in retail customers For personal use only • 34,000 affluent customers today from 2,100 in 2008 • 60% growth in institutional business • 27 Branches across 10 cities • Access to 20,000 ATMs through ATM Bersama network • 700,000 ANZ Cre
Slide 39: And in Vietnam
And in Vietnam • 40% growth in retail customers For personal use only • 12% growth in institutional business • 9 branches across Vietnam • Country offices in Hanoi & Ho Chi Minh City • 100 ANZ branded ATM‟s • 9,000 ANZ Credit Cards in market & growing 38
Slide 40: ANZ Signature Priority Banking launched
We’ve launched ANZ Signature Priority Banking, a differentiated experience for customers across the region • The Signature Priority Banking experience reflects For personal use only the personality and individuality of our customers • Branches are contemporary and sophisticated with clean lines and
Slide 41: ANZ Private Bank delivers a dynamic & elegant presence
ANZ Private Bank delivers a dynamic & elegant presence Private bank’s new image is built on the following elements For personal use only • Positive • Dynamic • Motivational 40
Slide 42: ANZ brand is synonymous with Corporate Responsibility
ANZ brand is synonymous with Corporate Responsibility For personal use only ANZ • ANZ … has been assessed the leading bank globally on the Dow Jones Sustainability Index for the past four years. China – Post-Earthquake Philippines - Cheque Presentation to Fiji - Mamanuca Pacific - Financial Educatio
Slide 43: For personal use only
For personal use only The material in this presentation is general background information about the Bank‟s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or p
Australia and New Zealand Banking Group Limited (ANZ) — Investor Presentation (June 2010) on 6ix