South Indian Bank Limited · NSE:SOUTHBANK
South Indian Bank — The South Indian Bank — Investor Presentation (November 2019)
105 slides from South Indian Bank's investor presentation, Nov 21, 2019
Slide 1: Covering letter to NSE: Presentation to Investors and Analysts
~ ~SOUTH ~INDIAN Bani< DEPT: SECRETAJUAL REF No. SEC/ST EX.STT/136 /2019-20 November 21,2019 National Stock Exchange oflndia Ltd., Exchange Plaza, 51h Floor, Plot No.C/1, G Block, Bandra-Knrla Complex, Bandra (E), Mumbai- 400 051. SCRIP CODE: SOUTHBANK Dear Sirs, Sub: Presentation to Investors and A
Slide 2: Bank On Us - Investor Meet, November 20, 2019
Bank On Us Investor Meet - November 20, 2019
Slide 3: South Indian Bank - Profile & Strategy
South Indian Bank - Profile & Strategy - Mr. V. G. Mathew, MD & CEO
Slide 4: Vision & Key Milestones
UTH DIAN Bank fe] “ Vision & Key Milestones
Slide 5: Vision & Key Milestones
Vision & Key Milestones KEY MILESTONES VISION FIRST among the FIRST bank in the private sector private sector in FIRST private To be the most banks in Kerala to become a India to open a sector bank to Currency Chest on open a NRI branch preferred bank scheduled bank in 1946 under the behalf of the R
Slide 6: Board of Directors
UTH DIAN Bank oz Board of Directors yy
Slide 7: Board of Directors
Board of Directors… MR. SALIM GANGADHARAN MR. V.G MATHEW Part-time Chairman Managing Director & CEO Mr. Salim Gangadharan is the Chairman and Non-Executive Director of the Mr. V. G. Mathew is the Managing Director and Chief Executive Officer of Board of our Bank. Mr. Gangadharan holds a Master’s Deg
Slide 8: Board of Directors
Board of Directors… MR. ACHAL KUMAR GUPTA MR. V J KURIAN Director Director Mr. Achal Kumar Gupta is a Non-Executive Director on our Board. Mr. Mr.V J Kurian is a Non –Executive Independent Director on our Board . He Gupta holds a Master’s Degree in Arts from Punjab University. Further, he retired fr
Slide 9: Board of Directors
Board of Directors MR. M. GEORGE KORAH MR. PRADEEP M GODBOLE Director Director Mr. M.George Korah is an Additional Independent Director on our Board. Mr. Pradeep M Godbole is an Additional Director in our Board .He is a He is a fellow member of the Institute of Chartered Accountants of India. Charte
Slide 10: Key Management
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Slide 11: Management Team
Management Team… Mr. Thomas Joseph K, EVP (Operations) • Bachelors Degree in Engineering and Diploma in Management & CAIIB • He is associated with SIB since 1984 and heads Departments such as Risk Management, Technology, Marketing, Corporate Financial Management, Human Resource and Inspection & Vigi
Slide 12: Management Team
Management Team… Mr. Raphael T.J., Chief General Manager (Chief Information Officer) • Bachelors Degree in Commerce, Masters in EXIM, Diploma in Financial Management and CAIIB Mr. John Thomas (Country Head - Business Development) • Bachelors Degree in Science, MBA and CAIIB Mr. Sanchay Kumar Sinha (
Slide 13: Management Team
Management Team Mrs. Chithra H, Chief Financial Officer • Bachelors Degree in Commerce • Associate member of the Institute of Chartered Accountants of India • Certified Associate of the Indian Institute of Banking & Finance Mr. Sibi P M, Chief Compliance Officer • Bachelor of Technology • Certified
Slide 14: Brief profile
OUTH DIAN Bank Brief profile yy 13
Slide 15: Brief Profile: Deposits, CASA, NRI Deposits
Brief Profile… Deposits (Rs. in crs) CASA (Rs. in crs) 82,947 20,614 +75% +110% 47,491 9,825 Mar-14 Sep-19 Mar-14 Sep-19 NRI Deposits NRI Deposits (Rs. in crs) (% of Total Deposits) 22,640 27% +157% 19% 8,820 Mar-14 Sep-19 Mar-14 Sep-19 14
Slide 16: Brief Profile: Gross Advances
Brief Profile… Gross Advances Gross Advances (Rs. in crs) (excl. Corporate) (Rs. in crs) 63,920 44,223 +76% +143% 36,403 18,189 Mar-14 Sep-19 Mar-14 Sep-19 Share of Corporate Loans (%) 50% 31% Mar-14 Sep-19 15
Slide 17: Brief Profile: Customers, Employees, Branches
Brief Profile No. of Customers (in lacs) No. of Employees Average Age of Employees 64 7,637 +7% 34 +22% 7,111 33 52 Mar-14 Sep-19 Mar-14 Sep-19 Mar-14 Sep-19 Business per Employee Gender Diversity No. of Branches (Rs. in crs) (% of female employees) 870 17.9 45% +10% +49% 39% 794 12.0 Mar-14 Sep-19
Slide 18: Shareholding Pattern
Shareholding Pattern Corporate MFs / Bodies / Insurance Others Co. / DIIs 8% 9% 100% public Large shareholding shareholder Foreign Investors base of approx. 32% Individuals 51% 425,000 No single investor has >5% stake * As on September 30, 2019 17
Slide 19: Experienced & Young Talent
Experienced & Young Talent < 1 Year 4% 1-2 Years 8% 70% of the > 10 Years 29% employees have 2-5 Years TOTAL 18% Average age is been with the EMPLOYEES 7,637 at 33 years Bank for over 5 years 5-10 Years 41% * Full-time officers and clerks 18
Slide 20: Corporate Governance
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Slide 21: Corporate Governance
Corporate Governance… • Governed by RBI, SEBI, PFRDA and MCA • The Board is comprised of 10 Directors of eminent stature and expertise in respective fields • Independent Directors comprise of 60% of the Board of Directors • Role of Chairman and Chief Executive Officer has been split • Duly constitut
Slide 22: Corporate Governance
Corporate Governance • Board provides strategic guidance, monitors operational performance and ensures that adequate policies and processes are in place • Audit Committee of Board in place and chaired by an independent director • Active involvement of independent directors in guiding operating polic
Slide 23: Risk Management Framework
Risk Management Framework 22
Slide 24: Risk Management strategy
Risk Management strategy • Comprehensive and independent risk management system exists at different levels of management • Robust governance structure with independent overseeing by the Board • Enterprise wide risk appetite established through the risk appetite framework • Strong risk culture embedd
Slide 25: Organisational structure
Organisational structure Board of Directors Risk Management MD & CEO Committee of Board (RMCB) Market Risk Asset Liability Credit Risk Operational Risk Management Management Management Management Committee Committee (ALCO) Committee (CRMC) Committee (ORMC) (MRMC) Chief Risk Officer (CRO) Chief Infor
Slide 26: Road Ahead
OUTH DIAN Bank Road Ahead yy 25
Slide 27: Advances
Advances Retail Advances • Full retail product suite in line with the best-in-the-industry • Focused approach towards growing the gold loan portfolio • DSA-DST being rolled out selectively MSME Lending • Specific CRMs to deepen relationships with existing borrowers • Dedicated teams have been create
Slide 28: Liabilities
Liabilities Acquisition strategy • Equal focus on New-to-Bank clients and on deepening existing relationships Focus more on Retail Term Deposits Share of NR deposits to grow; emphasis on low-cost NRI deposits • Exclusive NR Relationship Managers in Kerala • Representative offices in the Middle East,
Slide 29: Fee Income and Others
Fee Income and Others Product suite in place to improve the non-fund based income • Active and risk-appropriate treasury management • Trade and Retail Forex business Mutual Fund • Online investment platform “i-invest”; mobile app version to be launched soon • Additional tie-ups with AMCs to provide
Slide 30: Key enablers
Key enablers Human Resources • Revamped medium-to-long term plan for Talent Acquisition, Performance Management, Career Management and Total Rewards under implementation Digitisation and Analytics is a strong theme across all spheres within the Bank • Business, Operations, Risk management and Custom
Slide 31: Summary
H N Bank ea ao ay Summary yy 30
Slide 32: Key Takeaways
Key Takeaways Transformation into a Retail Banking Powerhouse nearly complete Experienced and hands-on management; diversified and independent Board Robust corporate governance and risk management framework in place Asset quality issues identified and adequately provided for Long & fruitful history
Slide 33: South Indian Bank - Retail Banking
South Indian Bank - Retail Banking - Mr. Sanchay Sinha (Country Head, Retail Banking)
Slide 34: Our Strategy
Our Strategy… • New Retail Banking Department to focus on retail loan & liability/investment products • Efficient branches & processing centers for faster processing of loans Expand • Outbound Sales team Retail • Continuous training of work force Business • Advanced technology for ease of customers
Slide 35: Retailization of SIB
Retailization of SIB DIGITAL BUSINESS OVERSEAS REPRESENT- PAYMENTS ATIVE OFFICES CENTRALIZED ALTERNATE RETAIL CREDIT CHANNEL - PROCESSING SALES UNITS PRODUCT GOVT. MGMT. BUSINESS LIABILITY & DIVISION ASSET BRANCH THIRD SALES PARTY SUPPORT PRODUCTS TEAM CUSTOMER ANALYTICS BASED EXPERIENCE MUTUAL GROU
Slide 36: Contents
Contents Q2 Highlights RBD Assets CASA, Deposits NRI & HNW Business Government Business Digital Products Insurance & TPP Prime Banking 35
Slide 37: Q2 FY2020 - Highlights
Q2 FY2020 - Highlights YoY Growth % DEPOSITS* OTHER Road so far CASA 17% INCOME FY19 - 20 12% Retail Deposits 13% 58% Bulk Deposits 50% RETAIL NET ADVANCE NR INTEREST 20% DEPOSITS INCOME GL Mortgage HL 49.3% 48.7% 25.3% 15% 11% VL 23.9% MSME & Agri 18.0% * Deposits (excluding Certificate
Slide 38: Retail Asset Portfolio
Retail Asset Portfolio Performance so far (Rs. in cr.) Retail Asset Performance Product Mix - Amount PL BL 19,284 1% EL 1% 58% 2% HL 12,234 27% 32% 9,250 GL 36% VL 6% ML Sep-2015 Sep-2017 Sep-2019 27% Highlights Critical Success Factors • Alternate sourcing models - BDO, DSA, DST, Tie Ups and • Reta
Slide 39: Housing Loan & Mortgage Loan
Housing Loan & Mortgage Loan Rs. in cr. Housing Loan Portfolio Mortgage Loan Portfolio 5,075 4,950 3,122 2,369 1,631 Sep-2015 Sep-2017 Sep-2019 Sep-2017 Sep-2019 Note: * Mortgage Loan introduced in June 2015 Highlights Highlights • Housing Loan Portfolio rose by 114% from Sep-2015 to Sep-2019 • Mort
Slide 40: Vehicle Loan & Gold Loan
Vehicle Loan & Gold Loan Rs. in cr. Vehicle Loan Gold Loan 1,090 2,231 1,655 676 1,320 408 Sep-2015 Sep-2017 Sep-2019 Sep-2015 Sep-2017 Sep-2019 Note: * The Gold Portfolio is Rs. 6,755 cr inclusive of Agri / MSME Gold Highlights Highlights • Vehicle Loan Portfolio rose by 167% from Sep-2015 to Sep-2
Slide 41: Movement in CASA of Loan Customers
Movement in CASA of Loan Customers Rs. in cr. CASA Increase - Before and After Loan A/c opening AMB of Asset Linked Customers - Post Centralisation 44.72% 45.16% 692.6 692.1 49.19% 478.6 476.8 22.54% 48.19% 29.44% 236.0 266.5 266.4 21.37% 192.6 21.36% 212.9 178.6 164.5 178.6 38.0 46.1 38.0 46.1 Home
Slide 42: Retail Loans - Centralised Processing Centre
Retail Loans - Centralised Processing Centre • Increase of 89% in file numbers and 88.08% 88% in amount (Sep-18 to Sep-19) 84.11% 83.83% 81.25% • Implementation of RLOS for all 77.07% 75.33% 74.62% 74.21% 69.21% Retail Products excluding Agri 66.97% 61.54% Loans & Loans to MSME 55.56% 49.81% • 46.76
Slide 43: Way Forward: Digital Initiatives
Way Forward Digital Initiatives Initiative Proposition Hunter • Next level Fraud Risk Management Solution from M/s. Experian Tie Up with M/s. OpenTap FinTech • Small Ticket Personal Loan to employees from their empaneled companies • Completely automated end to end digital loan journey using alternat
Slide 44: CASA Movement
CASA Movement CASA Value Trend CASA Numbers Trend 65,478 20,254 SA CA 19,288 17,039 42,884 37,936 37,951 15,693 25,158 20,460 20,411 12,414 17,082 11,880 10,866 2015-16 2016-17 2017-18 2018-19 2019-20 2015-16 2016-17 2017-18 2018-19 2019-20 Note: ** 2019-20 figures are as of Sept’19 Highlights Highl
Slide 45: Term Deposits
Term Deposits Dedicated Deposits vertical 58,895 54,086 46,841 47,691 40,199 36,423 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 Term Deposits Note: ** 2019-20 figures are as of Sept’19 Highlights • Term Deposits has grown by 9% from Base, compared to previous year growth of 4% • YOY growth has i
Slide 46: NR Business
NR Business Snapshot NR Portfolio • NR Customer Base: 3.6 Lacs 22,640 • Demographic Spread: 21,436 – GCC - 82% , Rest of world - 18% 18,855 • Remittance Tie ups: 40 16,821 • Correspondent Banks: 12 14,303 • Total NR Portfolio: Rs. 22,640 crores • Market Share ( Kerala) - 10.2% (SLBC data Sept 19) •
Slide 47: Prime Banking
Prime Banking SIB Prime Platinum and SIB Prime are the exclusive Priority Banking services offered to our HNW customers since 2018 PRIME CUSTOMERS PRIME CUSTOMER’S PURPLE BRANCHES (in ‘000s) SAVING BOOK GROWTH 2,242 208 330 +24% 1,808 +94% +89% 107 175 2018-19 2019-20 2018-19 2019-20 March AMB 18 Ma
Slide 48: Government Business
Government Business A specialized Government Business Division (GBD) was institutionalized at RBD (2018) GB CASA Business (Rs. in cr.) TASC CASA Business (Rs. in cr.) 734 722 2,565 1,809 1,075 1,204 1,183 55 91 45 2015-16 2016-17 2017-18 2018-19 Q2 FY 19-20 2015-16 2016-17 2017-18 2018-19 Q2 FY 19-2
Slide 49: Customer Experience Group
Customer Experience Group Objective: High Customer Satisfaction & Cost Neutral Channel 1. Inbound Channel 2. Outbound Channel Key Deliverables Key Deliverables • 24*7 assistance for all products and services • On boarding of CASA customers and getting them digitally activated • Dedicated NRI helpdes
Slide 50: Insurance Business
Insurance Business • SBI Life Insurance Income Achievement & Projection Life Insurance • Kotak Mahindra Life Insurance Partners • LIC of India 30 Health • Max Bupa Health Insurance 18 Insurance • Manipal Cigna Health Insurance 13 Partners 3 General • Bajaj Allianz General Insurance Insurance • New I
Slide 51: South Indian Bank - Digital Banking
South Indian Bank - Digital Banking - Mr. Sony A. (Head, Digital Banking)
Slide 52: Digital Disruption Has Already Happened
~ Digital Disruption Has Already Happened 2souTH ~INDIAN Bank 51
Slide 53: India Digital Story
India Digital Story Total No. of Wireless Subscribers Total No. of Aadhaar Cards 117 Cr. 124 Cr. Indians with Internet Access 55 Cr. Active Internet Users 49 Cr. Urban Rural 29 Cr. 20 Cr. 52
Slide 54: Payment Options in India
Payment Options in India EMV & Contactless PLATINUM 2010 2012 2014 2016 2011 2013 2015 2017 International ATM & POS eCom CREDIT 53
Slide 55: Digital Payment in India - Volume
Digital Payment in India - Volume Figures in Millions: FY 2014-15 FY 2018-19 Oct 19 – UPI volume – 115 crores 54 Source: RBI - Report of High Level Committee on Deepening of Digital Payment
Slide 56: Digital Payment in India - Value
Digital Payment in India - Value Figures in Billions: FY 2014-15 FY 2018-19 Oct 19 – UPI value Rs. 1,91,359 crores 55 Source: RBI -Report of High Level Committee on Deepening of Digital Payment
Slide 57: SIB's Technology and Digital Landscape
SIB’s Technology and Digital Landscape 1. Strong Technology Platform 2. Expanding Digital Capabilities 3. Governance, Risk, Compliance 4. Awards & Testimonials 56
Slide 58: SIB's Technology and Digital Landscape
SIB’s Technology and Digital Landscape 1. Strong Technology Platform 2. Expanding Digital Capabilities 3. Governance, Risk, Compliance 4. Awards & Testimonials 57
Slide 59: Technology Footprint
Technology Footprint Digital Vertical 2017 Major Tech Revamp 2016 Launched Core & Channels 2001 Ledger Posting Machines 1996 IT Dept. Setup 1985 58
Slide 60: Core Application Stack
Core Application Stack SSO - AD Treasury WorkFlow CRM Microsoft Intellect NewGen Core Banking Ent. Risk SAS SCM Aurionpro Infosys API ESB NPA FRM Info Bank Data Store HR/Learn Compliance 59
Slide 61: Fraud Detection / Prevention Systems
Fraud Detection / Prevention Systems Tran Monitor Veuframe Core FRM Channel AML FRM Surge Monitor TSS Anti eTHIC EMV Skimming TSS – Terminal Security Solutions, EMV, Anti Skimming etc. enforces security in ATMs 60
Slide 62: Security Operation Centre
Security Operation Centre SIEM DAM NIPS Security HIPS AAPT WAF PIM Incident & Database Host Intrusion Network Anti-Advanced Web FW Privilege Activity Intrusion Event Prevention Persistent Application Firewall Identity Monitoring Prevention Management System Threat Firewall Management System 61
Slide 63: Physical Infrastructure
~ Physical Infrastructure 2souTH ~INDIAN Bank 62
Slide 64: Data Centre & DR Site
Data Centre & DR Site Data Centre - (Tier III + standards compliant) Connected to all service outlets over a robust MPLS network with built in redundancy Core Infra – ORACLE RISC servers, HITACHI Storage supporting 3 site architecture BMS from Siemens - CCTV Surveillance, Fire suppression system, Sm
Slide 65: Data Centre & DR Site
Data Centre & DR Site DR Site is hosted at Bangalore at the premises of Airtel & a near line DR site at Kochi. High speed cutting edge technology implemented for network in DC/DR All efforts have been taken to ensure adherence to green norms, lowest power consumption etc. Server and Storage Virtuali
Slide 66: Digital Investment
Digital Investment Digital Investment would be 40% of technology investment Opex 40% Total Technology Investment Capex 60% 65
Slide 67: SIB's Technology and Digital Landscape
SIB’s Technology and Digital Landscape 1. Strong Technology Platform 2. Expanding Digital Capabilities 3. Governance, Risk, Compliance 4. Awards & Testimonials 66
Slide 68: Digital – The New Paradigm
Digital – The New Paradigm Automation Customer AI Mobility Experience Analytics 67
Slide 69: SIB Strategy Aligned With Digital India Roadmap
SIB Strategy Aligned With Digital India Roadmap RBI Vision Document 2019-21 High Level Committee on Deepening of Digital Payments Interoperability - UPI, Account Aggregators Focus on customer first 68
Slide 70: India Digital Story
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Slide 71: SIB Digital – Key Internal Stakeholders
SIB Digital – Key Internal Stakeholders Retail Banking Corporate Department Banking Digital Committee Digital Banking Dept. BI & Complia Finance Infosec ITOD Legal Risk Analytics nce 70
Slide 72: SIB Broad Digital Strategy
SIB Broad Digital Strategy Enrich Sales Service Channel Empower Branches – Assisted Digital Digitise and Automate Backend processes for better customer experience 71
Slide 73: Customer Digital Touchpoints
Customer Digital Touchpoints ATM Card Social Switch Call Mobile Centre Banking CUSTOMERS Internet H2H Banking Call Tab Centre Kiosks 72
Slide 74: Digital Payment Capabilities
Digital Payment Capabilities CTS NETC NEFT BBPS RTGS UPI SWIFT DIGITAL PAYMENT STACK USSD NACH IMPS NFS ABPS BQR AEPS 73
Slide 75: Cards
Cards Reward System VISA Purchase / MC Payments RUPAY Co branded Contactless cards Pre Paid BQR Cards 74
Slide 76: Card Growth (Activated Unique Customers)
Card Growth (Activated Unique Customers) 30,50,000 29,50,000 29,18,028 29,30,830 28,50,000 27,71,411 27,50,000 Reduction due to EMV Recarding 26,50,000 26,14,884 25,50,000 24,50,000 23,50,000 22,50,000 21,50,000 20,50,000 Mar-17 Mar-18 Mar-19 Sep-19 75
Slide 77: Digital Offerings (Internet/Mobile) to Retail Customers
Digital Offerings (Internet/Mobile) to Retail Customers Online Features – A Comparison Features SIB SBI Axis ICICI Fund Transfer ✓ ✓ ✓ ✓ Biometric Access ✓ ✓ ✓ ✓ Deposit Opening & Closure ✓ ✓ ✓ ✓ Loan Against Deposit & Pre Approved Personal Loan ✓ ✓ ✓ ✓ Digital E Lock ✓ Tax Management ✓ ✓ ✓ ✓ Bill P
Slide 78: Digital Offerings to Business Customers
Digital Offerings to Business Customers 1 Host to Host Banking 2 Supply Chain Management Services 3 e-Cheque Online Features 4 Corporate Internet Banking 5 SIB Academia 6 SIB Feebook 77
Slide 79: Mobile Banking Growth (Activated Unique Customers)
Mobile Banking Growth (Activated Unique Customers) 12,00,000 10,00,000 9,71,851 8,00,000 7,55,420 +47% 6,00,000 5,13,679 4,00,000 +118% 2,35,307 2,00,000 0 Mar-17 Mar-18 Mar-19 Sep-19 78
Slide 80: Avg Daily Tran Breakup - Sep 2019
Avg Daily Tran Breakup - Sep 2019 Other Digital 15% Digital Branch 25% Ibanking 75.10% 3% POS/ecom 6.52 Lakh 9% Branch ATM 14% 24.90% Mobile 2.43 Lakh 34% 79
Slide 81: Digital Transaction %
Digital Transaction % 80% 75.1% 70% 67.3% 59.9% 60% 56.1% 50.6% 50% 40% 30% 20% 10% 0% Sep-15 Sep-16 Sep-17 Sep-18 Sep-19 80
Slide 82: Merchant/Business Acquiring
Merchant/Business Acquiring BQR Aadhaar Payment Merchant Gateway Pay POS UPI NFC Fee Book 81
Slide 83: Merchant Payment Outlets (POS & Digital)
Merchant Payment Outlets (POS & Digital) 30,000 24,646 25,000 21,456 20,000 14,506 15,000 10,000 7,555 5,000 3,441 0 Mar 2016 Mar 2017 Mar 2018 Mar 2019 Sep 2019 82
Slide 84: Digital Income Growth
Digital Income Growth Rs. in Cr. 180 167 160 146 140 120 116 100 93 80 60 40 20 0 2015-16 2016-17 2017-18 2018-19 83
Slide 85: Digital – DIYA
Digital – DIYA Do It Yourself Using Aadhaar – DIYA Digital On boarding TAB based on field App Based App A/c Opening* 84
Slide 86: Assisted Digital – KIOSKs
Assisted Digital – KIOSKs Self Passbook A/c Op + Cheque Kiosk Deposit Kiosk 85
Slide 87: Digital – AI
Digital – AI SONA – SIB Online Assistant (Chatbot - AI) 86
Slide 88: Digital Centralisation
Digital Centralisation • Liabilities & Retail Assets Opening - Process fully centralised & digitised • Business Process Management suite from Newgen for • Workflow Management • Document Management • Helps standardisation of operations • Improved compliance • Brings down cost due to outsourcing of ro
Slide 89: Digital – RPA (Robotic Process Automation)
Digital – RPA (Robotic Process Automation) • 24 back office core processes automated • Critical front office/back office customer based journey automated – Cross Border Inward remittance – Instant Card Activation – Recon related processes to speed up TAT • More customer backend processes being autom
Slide 90: Innovations
Innovations Shake-To- Know Balance QR Code Voice Navigation Mobility Gesture Touch ID/ Support Fingerprint Lock Augmented Reality 89
Slide 91: Innovations – e-lock
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Slide 92: Innovations – SIBermart
~ Innovations – SIBermart 2souTH ~INDIAN Bank ~ FIND THE ~SOUTH ~ INDIAN Bani< BETTER DEAL AMONG THE BEST DEALS. Your online shopping begins here An online portal from South Indian Bank that lets you compare prices listed on e-commerce websites. 91
Slide 93: Innovations – Blockchain
Innovations – Blockchain • Block Chain – gone live (in pilot mode) on Cross border remittance • Founding member – Proposed New Blockchain Infrastructure Co. (9 banks) – Trade Finance 92
Slide 94: Innovations – Open Banking-API
Innovations – Open Banking-API API Connect • South Indian Bank has rolled out Fund Transfer, Accounts, Customer, Remittance products under the API banking • Under Fund Transfer product an entity can initiate within bank fund transfer including GST components. Additional to this user can Lift a Lien,
Slide 95: Innovation – Analytics
Innovation – Analytics • We have a new team for Analytics • Digital Personal Loan – Based on analytical data models – 3,233 new accounts opened in a short period – Avg. Ticket Size - 2.23 Lakh – The entire process is completed within 3 clicks (3 mins) – Loans availed – Internet/Mobile 94
Slide 96: SIB's Technology and Digital Landscape
SIB’s Technology and Digital Landscape 1. Strong Technology Platform 2. Expanding Digital Capabilities 3. Governance, Risk, Compliance 4. Awards & Testimonials 95
Slide 97: GRC
GRC IT Governance Board Committees • IT Strategy Committee of Board • Risk Management Governance Committee of Board • Audit Committee of Board • Management Committee of Board Risk Executive Committees • Digital & Tech Business Committee Compliance • IT Steering Committee • Information Security Commi
Slide 98: Organizational Structure for Technology
Organizational Structure for Technology Board CEO CGM & CIO CRO Digital Banking IT Operations Department CISO Department IT Project Management 97
Slide 99: IT Assurance
IT Assurance • IT Assurance – Policies – IT Vision, IS Security, Outsourcing,…. – Procedures – SOP – Processes – Documented & Check listed • CISO – Chief Infosec Officer & team • Concurrent Audit Team stationed at IT • IS Audit by leading firms, VAPT round the year 98
Slide 100: Cyber Risk Management
Cyber Risk Management • Board-approved Cyber Security policy is in place • Cyber Crisis Management Plan (CCMP) to provide the requisite strategy, direction and roadmap towards cyber threat mitigation • Comprehensive Incident Management procedure to proactively address potential threats / risks arisi
Slide 101: SIB's Technology and Digital Landscape
SIB’s Technology and Digital Landscape 1. Strong Technology Platform 2. Expanding Digital Capabilities 3. Governance, Risk, Compliance 4. Awards & Testimonials 100
Slide 102: Awards & Recognitions
Awards & Recognitions IBA IBA IBA 2019 2019 2018 WINNER RUNNER UP WINNER Most Customer Centric Bank using Best Payments Initiatives amongst Best Payments Initiatives amongst Technology amongst Small Banks Small Banks Small Banks IBA IBA IBA 2018 2018 2018 WINNER WINNER RUNNER UP Best Use of Digital
Slide 103: Thank you
OUTH DIAN Bank Thank you yy 102
Slide 104: Safe Harbour
Safe Harbour No representation or warranty, express or implied is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of such information or opinions contained herein. The information contained in this presentation is only current as of its date. Cert
Slide 105: For further information, please contact
For further information, please contact: Company Investor Relations Advisors The South Indian Bank Ltd. Strategic Growth Advisors Pvt. Ltd. CIN - L65191KL1929PLC001017 CIN - U74140MH2010PTC204285 Ms. Chithra H, CFO Mr. Shogun Jain / Mr. Sagar Shroff Mr. Vijith S, Dy. General Manager shogun.jain@sgap
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