Doxee S.p.a. · MIL:DOX
Doxee — Investor Day (June 2026)
32 slides from Doxee's investor day presentation, Jun 16, 2026
Slide 1: Scale 2030
Scale 2030 Built for Humans, Powered by AI Milan June 16th, 2026
Slide 2: Agenda
1. Doxee at a Glance 2. Addressable Market Agenda 3. 2030 Strategy 4. 2026-2028 Business Plan 5. Key Takeaways
Slide 3: Doxee at a Glance
1 Doxee at a Glance doxee
Slide 4: Doxee at a Glance | About Doxee
Doxee at a Glance | About Doxee Presence across Europe with Doxee is a cloud-sovereign European Technology Vendor, 200+ clients offering a communication platform for: Customer Communication Management (CCM), Customer Experience Management (CXM), Interactive Experience Management (IXM), Digital Archi
Slide 5: Doxee at a Glance | Our clients
Doxee at a Glance | Our clients Utilities Telecom & Media Banking Insurance Public Sector
Slide 6: Now ready for the next scale-up phase
Doxee at a Glance | Doxee a long-standing market player, with turnaround completed in 2025 (O3 strategy) Founding and development O3 Consolidation Strategy delivered 2001-2023 2023-2025 • 2001 — Founding in Modena: paperless-first, fully digital • O3 strategy execution: Now ready for customer commun
Slide 7: Addressable Market
2 Addressable Market doxee
Slide 8: Reference Market | CCM is Doxee's core market, with adjacencies
Reference Market | CCM is Doxee’s core market, with adjacencies across other CX&RM markets and into Trust Services Customer Experience and Relationship Management (CX&RM) Trust Services Core CCM market Adjacent CX&RM markets Customer Communication Customer Experience Management (CCM) Management (CXM
Slide 9: Reference Market | Doxee bridges core Enterprise Systems with customers
Reference Market | Doxee bridges core Enterprise Systems with customers through a unique Platform, eliminating system fragmentation Core Enterprise Systems Doxee Platform® Customer Customers Adjacent CX&RM markets Interactive Email Microsites ERP Systems Customer Data Platform (CDP) • Data consolida
Slide 10: Addressable Market | Expected double-digit growth across segments
Addressable Market | Expected double-digit growth across segments, with adjacencies outgrowing CCM; ~4B€ Target EU Addressable Market in 2030 2025 European Software market size (€B) Target European Market segments & 2025-2030 expected CAGR Addressable Market (€B) 2025 2030 Core CCM market CCM ~0.5 ~
Slide 11: Key Trends | 7 major structural trends are shaping our market
not exhaustive Key Trends | 7 major structural trends are shaping our market EXOGENOUS — REGULATORY, MACRO AND TECHNOLOGY FORCES AI is consolidating as a structural driver of SaaS demand growth, while pushing for switching AI Market shift costs reduction, emergence of new capabilities, overall softw
Slide 12: 2030 Strategy
3 2030 Strategy doxee
Slide 13: Our Vision 2030
Our Vision 2030 What: Core value proposition EU Sovereign Platform for AI-Powered Personalized Enterprise Communication Develop as European leader in Where: Strategic playgrounds advanced CCM & CXM Focus on 3 angles: Segments, Verticals and Geographies for regulated markets How: Execution Pillars Go
Slide 14: Deliver superior value to customers addressing both
What: Core value EU Sovereign Platform for AI-Powered Personalized proposition Enterprise Communication Rationalize enterprise application map to reduce fragmentation and business risks, while delivering industry-specific business solutions Deliver superior Advanced Enterprise Sovereign Doxee Agenti
Slide 15: What - Core value proposition | Doxee Agentic Platform
What - Core value proposition | Doxee Agentic Platform User Ontology evolution Human/Agent symbiosis Elevated human users, new agent users Collaboration leading to superior value creation Agentic Platform Human in the Loop Architectural Enabling enterprise evolution from pure assistance to controlle
Slide 16: Where: Segments
Application domain Doxee platform coverage evolution Where: Segments Other 01 CX&RM Markets CX&RM Adjacent CX&RM Customer Journey verticals capabilities Management, Customer development Data Platform, etc. Expand reach into High volumes batch/ on- CX&RM and Trust CCM Core Core market demand/ event t
Slide 17: Focus on key regulated verticals
Mission-Critical Platform for regulated Enterprises in 4 key verticals, addressing industry-specific needs to generate business impact Where: Industry verticals Vertical Selected KPIs from case history -15% +20% Focus on key payment time reduction customer satisfaction increase Utilities regulated v
Slide 18: Grow in Europe focusing on 3 most attractive geographies
Scale direct presence in Europe to increase market shares on our current reference geographies (Italy, DACH) and France Geographic expansion strategy Where: Geographies Grow with market, maintaining leadership positioning in Italy Grow in Europe Conquer market shares, focusing on 3 leveraging our lo
Slide 19: How: Execution Pillars
How: Execution Pillars | 4 strategic objectives to guide implementation Execution Pillars Where Go to market Addressing our strategic Grow direct sales to top playgrounds regulated enterprises and Technology, Operations People and culture scale Partners’ business & Compliance • 3 Segments • 4 Indust
Slide 20: 3 areas of action to expand commercial reach
G O - T O - M A R K E T 3 areas of action to expand commercial reach leveraging our geographical footprint in key European markets 01 02 03 Sales Excellence Partners Program Marketing Plan — Commercial enablement program — Tech Partner ecosystems – both — Programmatic Account Based to maximize sales
Slide 21: 4 key areas of advantage to defend and develop
P L AT F O R M 4 key areas of advantage to defend and develop Guided by Doxee Platform® Ontology & Agentic Architecture 01 02 03 04 Agentic & Enterprise Adjacent markets Any-Prem, Sovereign Platform and Architecture capabilities Platform Ecosystem — Platform evolution from — Development of CXM / — A
Slide 22: 3 moats of our positioning
T E C H N O L O G Y , O P E R AT I O N S AN D C O M P L I AN C E 3 moats of our positioning leveraging our initial advantage in terms of compliance, sovereignty and operating model flexibility 01 02 03 Regulatory compliant Enterprise-grade Operating Model Flexibility Platform by design Proprietary I
Slide 23: 5 levers to develop Doxee One-Company, elevated by AI
P E O P L E AN D C U L T U R E 5 levers to develop Doxee One-Company, elevated by AI from talent acquisition to organizational rationalization — anchored on a one-team culture 01 Talent Acquisition & Management 02 Performance & Total Rewards — AI talents management — Attractive short & Long-Term inc
Slide 24: 2026-2028 Business Plan
4 2026-2028 Business Plan doxee
Slide 25: Top Line | Revenues CAGR 2025-2028 driven by ARR
Top Line | +10-14% Revenues CAGR in 2025-2028 driven by ARR Direct Revenues by line (M€) ARR Revenues by Geography (M€) Key Drivers 2025-2028 CAGR 10-14% 2025-2028 CAGR 13-16% • Market demand growing 10-17% sustained by 41.8 - 46.1 32.4 - 34.9 users, tech. and regulatory trends 32.0 - 33.5 24.5 - 25
Slide 26: FOCUS: EBITDA bridge
FOCUS: EBITDA bridge | EBITDA to increase +9.5 pp in 2025-2028 reaching ~28%, driven by operational leverage and scale EBITDA margin bridge, % of VoP Key Drivers 2025-2028 4.1% 28.0% • Contribution margin incidence increasing +4 2.9% pp mainly due to 4.0% Professional Services efficiency -1.5% 18.5%
Slide 27: 2026-2028 Key Financial Targets
2026-2028 Key Financial Targets REVENUES 2025-2028 CAGR 10-14% EBITDA 2025-2028 CAGR 24-29% EBITDA MARGIN 41.8 - 46.1 ~18% ~19-20% ~27-28% €/million €/million 31.1 32.0 - 33.5 11.8 - 13.6 6.3 6.4 - 7.0 2025 2026E // 2028E 2025 2026E // 2028E CAPEX NET FINANCIAL DEBT €/million €/million 14.3 1212 - 1
Slide 28: Key Takeaways
5 Key Takeaways doxee
Slide 29: Key Takeaways
• >1B€ European Addressable Market growing +10-17% yoy: core CCM + adjacencies (CX&RM, Trust Services), sustained by structural trends • 2030 execution-focused strategy, with clear indication of: – Distinctive value proposition with Agentic Platform evolution at the core – Focused playgrounds: 3 seg
Slide 30: Targets Recap
2028 Low High Revenues M€ 41.8 - 46.1 CAGR 10.4% 14.0% EBITDA M€ 11.8 - 13.6 2028 % VoP 26.7% 28.0% Targets ARR % 75% - 77% Recap Rule of 40 41% - 44% Net Debt M€ 6 - 4 Copyright © 2026 Doxee S.p.A. and its affiliates. All rights reserved. ARR= Annual Recurring Revenues. Rule of 40: year-on-year rev
Slide 31: Disclaimer
Disclaimer This presentation contains certain forward-looking statements that reflect the Company’s management’s current views with respect to future events and financial and operational performance of the Company and its subsidiaries. These forward-looking statements are based on Doxee S.p.A.’s cur
Slide 32: Thank you.
Thank you. doxee