Maximus, Inc. · NYSE:MMS
Maximus — Communications Tune Up Webinar Series (June 2014)
67 slides from Maximus's conference presentation, Jun 27, 2014
Slide 1: Making Content Accessible: Removing Barriers to Digital Communications
Making Content Accessible: Removing Barriers to Digital Communications Communications Tune Up Webinar Series Eva Anderson Erin Dugan MAXIMUS Center for Health Literacy June 27, 2014 1
Slide 2: Revisit previous webinars at maximus.com/webinars
You can revisit this and previous webinars at maximus.com/webinars. 2
Slide 3: Tim Berners-Lee quote on universality of the Web
“The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.” Tim Berners-Lee, inventor of the World Wide Web and Director of the World Wide Web Consortium (W3C) 3
Slide 4: Disabilities
Disabilities MAXIMUS Center for Health Literacy 4
Slide 5: 1 out of every 5 Americans lives with a disability
1 out of every 5 Americans lives with a disability. That’s over 55 million people. 5
Slide 6: Source: The Essential Guide to Digital Accessibility
Source: The Essential Guide to Digital Accessibility, Deque Systems 6
Slide 7: Objectives
Standards and guidelines Web accessibility Objectives Electronic document accessibility Resources 7
Slide 8: Section 508 Federal Rehabilitation Act of 1973
Section 508 Federal Rehabilitation Act of 1973 8
Slide 9: Section 508
EIT = Electronic and Information Technology Section 508 Federal agencies must provide equal access to EIT Images: SignVideo, London, U.K. (Significan't SignVideo , London, U.K.) via Wikimedia Commons; apple.com/accessibility 9
Slide 10: Section 508
EIT = Electronic and Section 508 Information Technology } perceive understand data navigate interact with information contribute 10
Slide 11: 11
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Slide 12: Section 508
EIT = Electronic and Information Technology Federal agencies must Section 508 provide equal access to EIT Applies to the development, procurement, maintenance and use of EIT 12
Slide 13: Section 508
Section 508 EIT should be compatible with assistive technology Images: www.knfbreader.com; www.intellitools.com; www.freedomscientific.com; www.naturalpoint.com; www.humanware.com 13
Slide 14: Section 508
Section 508 Limits on obligation Sources: www.section508.gov; The cost of poor communication for people with disabilities: A review of disability rights laws (slide presentation). Cary LaCheen National Center for Law and Economic Justice. September 26, 2014. 14
Slide 15: Section 508
Eliminates barriers in information technology Creates opportunities for Section 508 people with disabilities Encourages development of technologies to help achieve these goals 15
Slide 16: Section 508 sources
Source: www.section508.gov; www.access-board.gov; www.w3.org 16
Slide 17: Compliance and remediation
Automated tools to scan Compliance websites for accessibility and Bringing websites into remediation compliance with Section 508 17
Slide 18: Electronic documents
Posted online or distributed via email Electronic documents Accessibility using any browser or adaptive equipment 18
Slide 19: Source: Web Accessibility 101 webinar
Source: Web Accessibility 101 (webinar). Deque Systems. May 21, 2014. 19
Slide 20: Assistive technology
Screen readers JAWS Assistive Window-Eyes Dolphin Supernova technology System Access ZoomText Magnifier/Reader NVDA Image: www.supertintin.com/blog 20
Slide 21: Languages
Non-Western European languages Languages Non-English operating systems 21
Slide 22: Compliance
What are your project’s testing requirements? Compliance Who will test with screen reader? 22
Slide 23: MAXIMUS Center for Health Literacy
MAXIMUS Center for Health Literacy
Slide 24: MAXIMUS Center for Health Literacy
MAXIMUS Center for Health Literacy
Slide 25: MAXIMUS Center for Health Literacy
iO, o MAXIMUS Center for Health Literacy
Slide 26: W3C WCAG
Perceivable W3C WCAG Operable Four Principles of Accessibility (POUR) Understandable Robust 26
Slide 27: Perceivable
Perceivable Provide text alternatives for non-text content 27
Slide 28: Image: www.dezinerobotics.com
Image: www.dezinerobotics.com 28
Slide 29: Image: MAhealthconnector.org
Image: MAhealthconnector.org 29
Slide 30: Images: www.nei.nih.gov/eyedata; www.fic.nih.gov/News/GlobalHealthMatters/november-december-2012
Images: www.nei.nih.gov/eyedata; www.fic.nih.gov/News/GlobalHealthMatters/november-december-2012 30
Slide 31: Massachusetts: The model for national health care reform
Massachusetts: The model for national health care reform Massachusetts led the nation in 2006 with a comprehensive health care reform law and the establishment of a new Marketplace: the Massachusetts Health Connector, designed to make affordable health insurance available to more people. Today 250,0
Slide 32: Perceivable
Perceivable Provide captions and other alternatives for multimedia Images: www.w3.org/standards/webdesign/accessibility; terrillthompson.com/blog/40 32
Slide 33: Perceivable
Create content that can be Perceivable presented in different ways without losing information or structure Heading 1 Heading 2 33
Slide 34: Perceivable
Perceivable Make it easier for users to see and hear content 34
Slide 35: Color contrast
webaim.org/resources/contrastchecker Color contrast snook.ca/technical/colour_contrast/colour www.dasplankton.de/ContrastA Passes Doesn’t AA and AAA pass 35
Slide 36: Colorblind
Colorblind colorfilter.wickline.org Source: www.colourlovers.com/web/blog/2008/07/24/as-seen-by-the-color-blind 36
Slide 37: Additional visual cues
Additional visual cues Hyperlinks Source: gatesfoundation.org 37
Slide 38: Perceivable
Provide text alternatives for non-text content Provide captions and other alternatives for multimedia Create content that can be Perceivable presented in different ways, including assistive technologies, without losing meaning Make it easier for users to see and hear content Source: www.youtube.com/
Slide 39: Operable
Operable Make all functionality available from a keyboard Image: www.turningpointtechnology.com 39
Slide 40: Operable
Operable Give users enough time to read and use content 40
Slide 41: Operable
Operable Do not use content that causes seizures 41
Slide 42: Operable
Operable Help users navigate and find content 42
Slide 43: Disability.gov
©) Skip to Content © Accessibility Options @& Print Disabilitys gov Benefits Civil Rights Community Education Emergency Employ Life Prepargdness Guide Me to information “__ N F\W/ Welcome to Disability.gov, the U.S. federal government website for information on disability programs and USI services n
Slide 44: Understandable
Make text readable and Understandable understandable 44
Slide 45: Understandable
Make content appear and Understandable operate in predictable ways 45
Slide 46: NCFL website example
Ove wny Ourcopebities Oursouons cone SE Our Capabilities arate or ‘Our Why Our Capabi Grow Our Capabilities rnin Toes Canc Brie Mas CPL le aveys working to strengthen and bisiden cur approaches to fail Stra, bung or Busdbeund cvencerents in education and technology aswel asthe chaning needs of mies,
Slide 47: Understandable
Help users avoid and correct Understandable mistakes 47
Slide 48: Robust
Robust Maximizes compatibility with current and future user tools 48
Slide 49: Electronic documents
Native documents Electronic Export or save as documents 49
Slide 50: Electronic documents
Electronic Testing implications documents 50
Slide 51: MAXIMUS Center for Health Literacy
MAXIMUS Center for Health Literacy 51
Slide 52: MAXIMUS Center for Health Literacy
MAXIMUS Center for Health Literacy
Slide 53: Document properties
Document Document title properties Author 53
Slide 54: Document properties
Subject Document Keywords properties Language 54
Slide 55: Spanish tagged vs not tagged
Spanish tagged Not tagged éComo se llama éComo se lama Usted? Usted? MAXIMUS Center for Health Literacy 55
Slide 56: Structure
Document structure tags Paragraph styles Structure Alt tags for images Languages Proper reading order 56
Slide 57: Tags
Tags I] >| 7413 MS 4721Sacram 899-7413(866) 866-0€ vq <P> tS This notice describes how medical information about you may be us¢ ¥ G <H2> Your Information. Your Rights. Our Responsibilities. This notice deserine W medical information about you may be used and disclosed and how you can get access to t
Slide 58: Tagged document example
e - California Department of Healt.. 097413 MS 4721 mento, CA 95899-7413 \(866) 866-0602 or (877) 735-2929 TTY/TID http://dhcs.ca.gov/privacyoffice 2 bur Information. Your Rights. Our Responsibilities. notice describes how medical ation about you may be used jand disclosed and how you can get access
Slide 59: Checking accessibility
Checking Word » Check Accessibility accessibility PDF » Accessibility Checker 59
Slide 60: Accessibility checklists
Accessibility www.hhs.gov/web/508/accessiblefiles checklists 60
Slide 61: Accessibility resources
Accessibility Standards www.section508.gov www.hhs.gov/web/508 Web Accessibility www.digitalgov.gov/resources/checklist-of-requirements-for- federal-digital-services webaim.org Electronic document accessibility www.hhs.gov/web/508/accessiblefiles www.adobe.com/accessibility www.microso
Slide 62: Thoughts and questions
Thoughts and questions 62
Slide 63: Next webinar
Planning and Implementing Public Health Campaigns Next Friday, July 11, 2:00 p.m. webinar Eastern daylight time Register at maximus.com/webinars 63
Slide 64: Save the date
Save the date To get the latest updates, send an email to: plaintalkconf@maximus.com 64
Slide 65: Request manuals from the Center for Health Literacy
For copies of one or more of these manuals produced by the Center for Health Literacy, send an email to: healthliteracy@maximus.com 65
Slide 66: Thoughts and questions
Thoughts and questions 66
Slide 67: Please note
Please note You can revisit this and previous webinars at maximus.com/webinars 67
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