American Express Company · NYSE:AXP

American Express — Goldman Sachs U.S. Financial Services Conference 2014

14 slides from American Express's conference presentation, Dec 10, 2014

  1. Slide 1: American Express Company

    American Express Company Goldman Sachs U.S. Financial Services Conference December 10, 2014

  2. Slide 2: Contribution to 2014 Q3 YTD Adjusted EPS Growth

    Contribution to 2014 Q3 YTD Adjusted EPS* Growth 8% 1% 1% 5% 4% 12% 5% Adj. Revenue Adj. Operating Provision M&P/Rewards/ Tax Rate Share Adj. EPS Growth* Expenses* CM Svcs/Other** Repurchases Growth* Note: Figures rounded. *The growth rate of adjusted revenue and the adjusted operating expense contr

  3. Slide 3: YTD'14 Net Income Growth vs. Peers

    YTD’14 Net Income Growth vs. Peers 13% 10% 9% 8% 8% 3% (1%) (7%) (21%) MA AXP V C USB* DFS BAC** COF JPM † Total Company Net Income for Discover, MasterCard, Visa and Card Segment Net Income for other issuing peers. *Payments Services Segment **Consumer Lending † Card Services. Sources: Company Repo

  4. Slide 4: Metric Trends

    Metric Trends % increase/(decrease) vs. prior year Q3'13 Q4'13 Q1'14 Q2'14 Q3’14 Billed Business* 7% 8% 6% 9% 9% Billed Business FX Adjusted** 9% 9% 7% 9% 10% Card Member Loans 2% 3% 3% 5% 5% Worldwide Lending Write-off Rate† 1.7% 1.6% 1.7% 1.6% 1.5% *Card billed business includes activities (includ

  5. Slide 5: Digital Transformation

    Recent Progress and Trends  Digital Transformation 5

  6. Slide 6: Digital Transformation of the Core Business

    Digital Transformation of the Core Business 1 Bring American Express assets to key merchant platforms 2 Integrate American Express value & benefits into relevant devices 3 Utilize targeted multi-channel marketing across our Card Members’ commerce journey 6

  7. Slide 7: Digital Progress

    Digital Progress Digital Metrics New Initiatives 9.6M (37% YoY) Uber Apple Pay Cumulative AXP Mobile App downloads through Q3 2014 Pay with Points 3.8M+ Pay with Points at McDonald’s Registered Card Offers Redeemed in CMT Taxi’s (NYC) November 2014 YTD* *Does not include Small Business Saturday prom

  8. Slide 8: Small Business Saturday

    Recent Progress and Trends  Digital Transformation  Small Business Saturday 8

  9. Slide 9: Small Business Saturday

    = Small Business Saturday germ) Small Business Saturday

  10. Slide 10: Thanksgiving Weekend Spending

    Recent Progress and Trends  Digital Transformation  Small Business Saturday  Thanksgiving Weekend Spending  Concur 10

  11. Slide 11: Slide 11

  12. Slide 12: Annex 1: Adjusted Revenues Net of Interest

    Annex 1  Adjusted Revenues Net of Interest ($ in millions) Q3’13 Q3’14 YTD YTD GAAP Revenues Net of Interest $24,427 $25,185 Q3’13 Global Business Travel Revenue Net of Interest* 396 Adjusted Revenues Net of Interest $24,031 $25,185 YoY% Increase/Decrease in GAAP Revenues Net of Interest 3% YoY% In

  13. Slide 13: Annex 2: Adjusted Total Operating Expenses

    Annex 2  Adjusted Total Operating Expenses Q3’13 Q3’14 ($ in millions) YTD YTD GAAP Total Operating Expenses $9,613 $8,881 Q3’13 Global Business Travel Operating Expenses** 335 Q2’14 Global Business Travel Transaction Transaction Gain (626) Transaction-related Costs 79 Restructuring Charges* 133 AX

  14. Slide 14: Annex 3: Adjusted Diluted Earnings per Share

    Annex 3  Adjusted Diluted Earnings per Share ($ in millions except per share amounts) Q3’13 Q3’14 YTD YTD GAAP Diluted Earnings per Share $3.67 $4.17 Net Impact of Q2’14 Global Business Travel Transaction (~$0.05) Adjusted Diluted Earnings per Share $3.67 ~$4.12 YoY% Increase/Decrease in GAAP Dilut

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